# Web & Email Hosting Pricing Structure

**Last Updated:** 2026-02-01
**Source:** MSP Pricing Chat - Web/Email Hosting Discussion

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## Web Hosting Plans

### Starter Hosting
**Price:** $15/month

**Features:**
- 5GB storage
- 1 website
- Unmetered bandwidth
- Free SSL certificate
- Daily backups
- Email accounts included
- cPanel control panel

**Best For:** Personal sites, small portfolios, landing pages

---

### Business Hosting ⭐ MOST POPULAR
**Price:** $35/month

**Features:**
- 25GB storage
- 5 websites
- WordPress optimized
- Staging environment
- Performance optimization
- Advanced caching
- Priority support

**Best For:** Growing businesses, WordPress sites, multiple projects

---

### Commerce Hosting
**Price:** $65/month

**Features:**
- 50GB storage
- Unlimited websites
- E-commerce optimized
- Dedicated IP
- Advanced security
- PCI compliance tools
- Priority 24/7 support

**Best For:** Online stores, high-traffic sites, mission-critical websites

---

## Email Hosting

### WHM Email (IMAP/POP)
**Base Price:** $2/mailbox/month
**Included Storage:** 5GB per mailbox
**Additional Storage:** $2 per 5GB block

**Pre-Configured Packages:**
| Package      | Storage | Monthly Price | Effective $/GB |
|-------------|---------|---------------|----------------|
| Basic       | 5GB     | $2            | $0.40          |
| Standard    | 10GB    | $4            | $0.40          |
| Professional| 25GB    | $10           | $0.40          |
| Enterprise  | 50GB    | $20           | $0.40          |

**Features:**
- IMAP/POP3/SMTP access
- Webmail interface
- Basic spam filtering
- Daily backups
- Hard quota per mailbox (mail still delivered over quota)

**Best For:**
- IMAP/POP users
- Outlook & Thunderbird clients
- Budget-conscious teams
- Legacy app compatibility

**Policy Notes:**
- Hard quota per mailbox (not pooled)
- Mail still delivered over quota (no bouncing)
- Client notified when approaching/exceeding quota
- Billing adjusted when storage block added

---

### Microsoft 365 Business Basic
**Price:** $7/user/month

**Features:**
- 50GB mailbox
- Web & mobile apps (no desktop)
- Teams, OneDrive (1TB)
- SharePoint, Exchange Online
- Basic security

**Best For:** Cloud-first teams, mobile users, collaboration-focused

---

### Microsoft 365 Business Standard ⭐ MOST POPULAR
**Price:** $14/user/month

**Features:**
- Everything in Business Basic, PLUS:
- Desktop Office apps (Word, Excel, PowerPoint, Outlook)
- Outlook desktop client
- Advanced collaboration
- Business-class email

**Best For:** Most businesses, teams needing full Office suite

---

### Microsoft 365 Business Premium
**Price:** $24/user/month

**Features:**
- Everything in Business Standard, PLUS:
- Advanced security & compliance
- Microsoft Defender
- Intune device management
- Information protection
- Conditional access

**Best For:** Compliance-heavy industries (legal, healthcare, finance)

---

### Exchange Online Plan 1
**Price:** $5/user/month

**Features:**
- 50GB mailbox
- Email only (no Office apps)
- Outlook desktop compatible
- Basic archiving

**Best For:** Email-only users who don't need Office apps or collaboration

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## Email Security Add-On

### Email Security & Filtering
**Price:** $3/mailbox/month

**Platforms:** MailProtector (Emailservice.io) / INKY (via Kaseya)

**Features:**
- Anti-phishing protection
- Advanced spam filtering
- Outbound mail filtering
- DLP-style scanning
- Approval workflows for sensitive content
- Real-time threat detection

**Coverage:**
- Inbound protection
- Outbound protection
- Works with WHM Email or M365

**Recommendation:** Recommended for all WHM email users

---

## Add-On Services

### Additional Storage
| Service | Price | Notes |
|---------|-------|-------|
| Email Storage (per 5GB block) | $2/month | Per mailbox, WHM only |
| Web Storage (per 10GB) | $5/month | Web hosting expansion |

### Domain Services
| Service | Price | Notes |
|---------|-------|-------|
| Domain Registration | $15/year | .com/.net/.org |
| Domain Transfer | Free | With hosting |
| Private Registration | $12/year | WHOIS privacy |

### Migration Services
| Service | Price | Notes |
|---------|-------|-------|
| Email Migration | $50/mailbox | One-time |
| Website Migration | $100/site | One-time |

### Premium Services
| Service | Price | Notes |
|---------|-------|-------|
| Dedicated IP | $5/month | E-commerce, SSL |
| SSL Certificate (Premium) | $75/year | EV or wildcard |
| Daily Offsite Backup | $10/month | Enhanced retention |

---

## Industry Recommendations

| Business Type | Recommended Package |
|--------------|---------------------|
| Startup/Solo | Starter Hosting + WHM Email ($2+) |
| Small Business | Business Hosting + M365 Business Basic |
| Growing Business | Business Hosting + M365 Business Standard |
| E-commerce | Commerce Hosting + M365 Business Standard |
| Healthcare/Legal | Commerce Hosting + M365 Business Premium |

---

## Pricing Examples

### Example 1: Small Office (5 users, basic needs)
**Web Hosting + Budget Email**

```
Business Hosting                      $35
WHM Email 10GB (5 × $4)              $20
Email Security (5 × $3)              $15
----------------------------------------
Total Monthly:                        $70
```

**Includes:** Website + secure IMAP email for Outlook/Thunderbird users

---

### Example 2: Budget-Conscious Office (8 users)
**Full Website + Secure Email**

```
Business Hosting                      $35
WHM Email 10GB (8 × $4)              $32
Email Security (8 × $3)              $24
----------------------------------------
Total Monthly:                        $91
```

**Benefit:** Full website + secure IMAP email for teams using Outlook/Thunderbird

---

### Example 3: Modern Small Business (10 users)
**Web + Microsoft 365 Standard**

```
Business Hosting                      $35
M365 Business Standard (10 × $14)   $140
----------------------------------------
Total Monthly:                       $175
```

**Includes:** Website + full Office suite + 1TB OneDrive + Teams collaboration

---

### Example 4: E-Commerce Store (15 users)
**Commerce Hosting + M365**

```
Commerce Hosting                      $65
M365 Business Standard (15 × $14)   $210
Dedicated IP                          $5
----------------------------------------
Total Monthly:                       $280
```

**Includes:** E-commerce optimized hosting + full Office suite + PCI compliance tools

---

## Storage Overage Scenarios

### 200GB Email Abuser - Migration Path

**Old "Unlimited" Plan:** ~$20/month total
**New Structure Options:**

| Scenario | Configuration | Monthly Cost | Increase |
|----------|--------------|--------------|----------|
| 10 mailboxes, 20GB avg each | 10 × $8 (20GB) | $80 | 4x |
| 5 mailboxes, 40GB avg each | 5 × $16 (40GB) | $80 | 4x |
| 1 mega-box, 200GB | 1 × $80 (200GB) | $80 | 4x |

**Migration Strategy:**
1. 60-90 day notice before billing kicks in
2. Offer one-time mailbox cleanup service
3. Suggest migration to M365 for heavy users
4. Provide reporting on current usage

---

## National Pricing Research Summary

### Web Hosting Market Rates
- **Shared Hosting:** $3-15/month (basic plans)
- **Managed WordPress:** $4-30/month
- **VPS Hosting:** $20-100/month
- **Dedicated Hosting:** $80-500/month

### Email Hosting Market Rates
- **Microsoft 365:** $1-30/user/month (depending on plan)
- **Hosted Exchange:** $0-30/mailbox/month (average $12)
- **Basic Email:** $2-10/mailbox/month

### Web Development Market Rates
- **Freelance Developers:** $16.83-72.12/hour (avg $45.12)
- **Professional Agencies:** $60-120/hour
- **Small Business Website:** $5,000-10,000 (up to $20,000+ for complex)
- **Website Maintenance:** $35-500/month (small/medium), $300-2,500/month (complex)

### ACG Position
- **Hourly Rate:** $130-165/hour (in line with professional MSP/agency rates)
- **GPS Support Plans:** $85-100/hour effective (significant value)
- **Web Hosting:** Competitive with managed/specialty hosts
- **Email Hosting:** Budget-friendly alternative to M365 for IMAP users

---

## Policy Notes

### WHM Email
- Hard quotas enforced per mailbox (not pooled)
- Mail continues to be delivered over quota (no bouncing - customer-friendly)
- Notifications sent when approaching/exceeding quota
- Automatic billing adjustment when storage blocks added

### Microsoft 365
- Billed through Microsoft CSP program
- Standard Microsoft terms apply
- Migration assistance included

### Discontinued Services
- **In-house Exchange Server:** Discontinued due to security risks
- **Recommendation:** M365 for new Exchange deployments

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## Contact

**Phone:** 520.304.8300
**Email:** mike@azcomputerguru.com
**Website:** azcomputerguru.com
**Address:** 7437 E. 22nd St, Tucson, AZ 85710

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**Last Updated:** 2026-02-01
**Protecting Tucson Businesses Since 2001**
