Transparent pricing
Published per-endpoint rates. You know what you pay before you call us. No games, no "call for quote," no fees that appear at the bottom of an invoice.
The IT partner that actually picks up.
We are not a national chain and we are not venture-backed. We are a local Tucson team that has been here for two decades because we do right by the businesses we serve.
Why we work this way / the short version
The honest one, from day one.
Arizona Computer Guru started with one person and one stubborn idea. Mike Swanson grew up around computers in the early 1980s, back when almost no one had one in the house. His dad was in the chip business, so the machines showed up early, and Mike fell for them hard. He taught himself everything he could get his hands on. By 17 he was running the network for a county agency, and on weekends he went looking for harder problems on purpose, the ones he did not know how to solve yet.
What he kept seeing off the clock is what bothered him. People would take a computer to a repair shop, get told something outlandish, and pay an outrageous price to get the problem only half fixed. Back then hardly anyone understood these machines, so they believed whatever the person behind the counter said. Mike could not stand watching it happen.
So he did something about it. He put an ad in the newspaper: "I'll fix your computer, better than any of these other guys." The phone started ringing, he quit his job, and Computer Guru was born.
"I couldn't stand watching people get taken advantage of just because they didn't know how a computer worked. Fixing that is the whole reason we opened our doors."
// Mike Swanson, founder
That is still the whole point. The thing we cannot stand is anyone using what they know to take advantage of what you do not. A good, honest IT company should not be rare, but it is, and finding one can feel a lot like finding an honest car mechanic. We built Arizona Computer Guru to be that honest team: straight answers, fair prices, and people who treat you with respect whether you are asking about a server migration or a printer that will not stop jamming.
More than two decades later we look after businesses across Tucson, from small offices to busy practices and job sites. We still fix things when they break, we still run entire networks for the clients who want that handled, and either way you get the same team and the same honest billing. We are still locally owned, not an out-of-state acquisition wearing a familiar name, and we still answer our own phones.
What concierge means, concretely / five choices
The promises
behind the work.
Local Tucson team
A real office at 7437 E. 22nd St since 2001. When your server dies at 3pm you do not want a ticket, you want someone at your door by 3:45. We can usually be onsite within an hour or two.
Proactive, not reactive
24/7 monitoring, automated patching, and alerts that reach us before they reach you. The goal is that you never have to call because something broke.
Month-to-month terms
No three-year lock-ins, no early-termination fees. If we stop earning your business, you can leave with 30 days' notice. We would rather keep you by choice.
Plain English, always
Many IT people are dismissive or condescending. That is never tolerated here. We are kind, direct, and honest, and we will never make you feel small for asking a question.
On the air / Tucson's tech talk
Tucson knows
the voice.
The show began the same way the company did. Mike listened to another tech program on the radio giving out answers that were flat wrong, and he could not let it stand. So he went to the nearest talk-radio station and bought air time to set the record straight. More than twenty years later, The Computer Guru Show still runs live every Saturday morning on KVOI 1030AM, taking calls from anyone in Tucson with a tech question. No script, no screening for softballs, just the same honest answers you get as a client.
1030AM
KVOI, The Computer Guru Show
SAT 9AM
Live every Saturday morning
520-790-2040
Call in live with any tech question
Our standard
You might not choose us. That's okay. But you'll make a better decision because we told you the truth.
// Arizona Computer Guru, Tucson
The first conversation is free / there is no pitch
Come see for yourself.
Stop by the office, or have us out to look at the server closet that runs hot and the printer that jams every Tuesday.