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Tucson, since 2001

# The IT partner that actually picks up

We are not a national chain and we are not venture-backed. We are a local Tucson team that has been here for two decades because we do right by the businesses we serve.

Why we work this way / the short version

## We used to be the company we now warn you about

We started in 2001 as a break-fix shop. We charged by the hour, showed up when things broke, and quietly made more money when our clients had more problems. That did not sit right.

So we built Guru Protection Services: proactive monitoring, transparent published pricing, and month-to-month terms. The point was to put our incentives on the same side of the table as yours. We make more when your systems stay healthy, not when they fail.

Today we look after businesses across Tucson, from small offices to busy practices and job sites. We have stopped ransomware before a single file was encrypted, replaced failing drives before anyone noticed, and helped owners meet the cyber-insurance requirements that used to keep them up at night.

> We built our service the way we'd want to be treated if we were the customer.

What concierge means, concretely / five choices

## The promises behind the work

01

### Transparent pricing

Published per-endpoint rates. You know what you pay before you call us. No games, no "call for quote," no fees that appear at the bottom of an invoice.

$19–$39 /endpoint
02

### Local Tucson team

A real office at 7437 E. 22nd St since 2001. When your server dies at 3pm you do not want a ticket, you want someone at your door by 3:45. We can usually be onsite within an hour or two.

onsite 1–2 hr
03

### Proactive, not reactive

24/7 monitoring, automated patching, and alerts that reach us before they reach you. The goal is that you never have to call because something broke.

24/7 monitoring
04

### Month-to-month terms

No three-year lock-ins, no early-termination fees. If we stop earning your business, you can leave with 30 days' notice. We would rather keep you by choice.

cancel in 30 days
05

### Plain English, always

Many IT people are dismissive or condescending. That is never tolerated here. We are kind, direct, and honest, and we will never make you feel small for asking a question.

no jargon walls

## Our standard

You might not choose us. That's okay. But you'll make a better decision because we told you the truth.

// Arizona Computer Guru, Tucson

## Come see for yourself

Stop by the office, or have us out to look at the server closet that runs hot and the printer that jams every Tuesday. The first conversation is free, and there is no pitch.

Talk to a human → Estimate your cost
The Computer Guru Show Saturdays 9AM on KVOI 1030AM
Call in: 520-790-2020
Tucson's trusted tech talk since 2001
The Computer Guru Show Saturdays 9AM on KVOI 1030AM
Call in: 520-790-2020
Tucson's trusted tech talk since 2001
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