# Memory Index

## Reference
- [ACG resource map](reference_resource_map.md) — **READ THIS FIRST** when a task references a server/service/tenant/API. What we have access to, how to connect from this machine, per-machine exceptions, gotchas. Points at the detail files below.
- [GURU-5070 Rust toolchain](reference_guru5070_rust_toolchain.md) — GURU-5070 now has cargo + MSVC + protoc; build/clippy/test guru-connect LOCALLY (set PROTOC to the winget path) instead of the build host. CI only clippy-checks the Linux server, not the Windows agent.
- [ACG Office Network Infrastructure](infra_office_network.md) — IPs/hosts/roles for pfSense/Jupiter/VMs/Docker. Check before assuming; .21 (Uranus) is storage.
- [Power Failure Runbook](../POWER_FAILURE_RUNBOOK.md) — Recovery order after a power event: Tailscale routes, libvirt/VMs, Seafile, NPM/DNS.
- [Syncro API — Invoice Verification Pattern](syncro_invoice_verification_pattern.md) — /invoices?customer_id=X returns no ticket linkage; query /invoices/{number} for ticket_id. Compare by ticket ID, not number.
- [Approval Workflow: Tools vs Projects](approval-workflow-tools-vs-projects.md) — Tools (remediation, scripts): Howard/Claude with approval. Projects (GuruRMM): Mike approval; features→roadmap, bugs→bug list.
- [CDP Chrome driver](reference_cdp_chrome_driver.md) — Drive Chrome via DevTools Protocol (.claude/scripts/cdp.py): visible window + screenshots-to-disk so Gemini/Grok can SEE the live site. Use localhost not 127.0.0.1; dedicated profile. Antigravity-style.
- [Community Forum (Flarum)](reference_community_forum.md) — Flarum forum at community.azcomputerguru.com, API access, database, posting workflow.
- [Radio Show Website](reference_radio_website.md) — Astro static site at radio.azcomputerguru.com on IX server.
- [IX Server Access](reference_ix_server_access.md) — `ix.azcomputerguru.com` / 172.16.3.10. Reachable when Tailscale is on (no VPN). SSH currently uses sshpass with root password; key auth from GURU-5070 not configured yet (was CachyOS, now Win11 — verify).
- [Matomo Analytics](reference_matomo_analytics.md) — Self-hosted analytics at analytics.azcomputerguru.com, site IDs, tracking for all 3 sites.
- [TickTick Integration](reference_ticktick_integration.md) — OAuth API integration, MCP server, SOPS vault creds, project/task CRUD.
- [Client Docs Structure](reference_client_docs_structure.md) — clients/<name>/docs/ layout (overview, network, servers, cloud, security, rmm). Template: clients/_client_template/.
- [MSP Audit Scripts](reference_msp_audit_scripts.md) — server_audit.ps1 / workstation_audit.ps1 at projects/msp-tools/msp-audit-scripts/.
- [Pluto Build Server](reference_pluto_build_server.md) — Windows build VM: hostname PLUTO = Unraid VM "Claude-Builder" = 172.16.3.36 (all the same box). MSVC + WiX + Azure Trusted Signing. Drive via /rmm (agent enrolls as PLUTO) when SSH key isn't authorized.
- [Coord /messages API shape](reference_coord_messages_api_shape.md) — GET /api/coord/messages returns {total,skip,limit,messages[]} NOT a bare array; parse .messages[], strip control chars, read flag may be null.
- [Gitea API credential](reference_gitea_api_credential.md) — Gitea API (PRs/merges) as howard uses services/gitea-howard.sops.yaml password on internal http://172.16.3.20:3000; NOT the gururmm-server SSH password.
- [Gitea Internal API Access](reference_gitea_internal.md) — git.azcomputerguru.com is NOT behind Cloudflare — it's the office Cox IP NAT'd to NPM (openresty) on Jupiter. Prefer internal 172.16.3.20:3000 for reliability (bypasses NPM SSL-renewal reload blips).
- [Gitea git-op latency](reference_gitea_git_op_latency.md) — SSH (.20:2222) is SLOWEST (~1.5s); internal HTTP+token ~0.55s; SOPS lookup only ~0.33s. Don't switch to SSH for speed. Gitea SSH is .20:2222 (API ssh_url .21 is wrong).
- [GuruRMM technical reference](reference_gururmm.md) — Server (172.16.3.30) layout + downloads dir `/var/www/gururmm/downloads` + `.channel` sidecar rollout control (stable/beta) + privileged server access via the server's OWN root RMM agent (hostname `gururmm`, no SSH needed; plink fallback) + API + `context=user_session` (WTS impersonation) + build-pipeline vendoring at `deploy/build-pipeline/` + Linux agent systemd sandbox trap.
- [Trebesch DESKTOP-QNP3ON5 shell replacement](reference_trebesch_qnp3on5.md) — AT Trebesch box runs an Explorer shell replacement; explorer.exe owner check returns blank — use Win32_ComputerSystem.UserName. GuruRMM SWIFT-LION-2892.

## Users
- [Howard Enos](user_howard.md) — Mike's brother, technician, full access. Machines: ACG-TECH03L, Howard-Home (authoritative in users.json).
- [Mike — font preference](user_font_preference.md) — Mike prefers Lucida Console for monospace UI.

## Feedback
- [Bot alerts need a ticket link](feedback_bot_alert_ticket_link.md) — Syncro ticket bot-alerts MUST include a clickable link: https://computerguru.syncromsp.com/tickets/<internal_id> (internal id, not ticket number). post-bot-alert.sh posts raw text; put the URL in the message.
- [Verify committed state before push](feedback_verify_committed_state_before_push.md) — webhook builds from origin/main: verify the COMMITTED build (git stash + build), not the working tree; bad git-add pathspec silently aborts staging. Stage by directory.
- [Scheduling = coord todo, not schedulers](feedback_scheduling_via_coord_todo.md) — Defer future work as a coord todo (POST /api/coord/todos; needs text + created_by_user + created_by_machine) for a later session to pick up. NOT /schedule remote CCR agents (no vault/creds there) or local scheduled tasks.
- [Attribution is read, never inferred](feedback_attribution_from_identity.md) — Who-did-what (user+machine) comes ONLY from identity.json + users.json + git authorship. Never infer from hostname patterns, the userEmail hint, or memory. The "5070" box is Mike's. sync.sh reconciles git config to identity.json; /save renders the User block via whoami-block.sh.
- [D2TESTNAS SSH Access](feedback_d2testnas_ssh.md) — Use root@192.168.0.9 with Paper123!@#, not sysadmin.
- [Bypass Permissions Setting](feedback_bypass_permissions_setting.md) — Set permissions.defaultMode to bypassPermissions in settings.json on all machines.
- [365 Remediation Tool](feedback_365_remediation_tool.md) — "remediation tool" = tiered ComputerGuru app suite via /remediation-tool; NOT CIPP, NOT the deprecated fabb3421.
- [CA managed programmatically (with discipline)](feedback_ca_programmatic_management.md) — Conditional Access CAN be written via Tenant Admin app; ALWAYS report-only first + exclude break-glass + confirm before enforcing. Overrides old "CA manual" rule.
- [Ollama Tier-0 Routing](feedback_ollama_tier0_routing.md) — Route drafts/summaries/classifications through Ollama (qwen3:14b). Mike designed ClaudeTools this way — not optional.
- [/save writes narrative directly](feedback_save_no_ollama.md) — No Ollama for /save; write all sections inline — too slow.
- [Identity precedence](feedback_identity_precedence.md) — Trust `.claude/identity.json` over the system-reminder `userEmail` hint when they disagree (shared-login machines).
- [1Password — always use service token](feedback_1password_service_token.md) — Source OP_SERVICE_ACCOUNT_TOKEN from SOPS for every `op` call. Desktop-app integration prompts are unacceptable in agent flows.
- [Point vault-access teammates at SOPS path](feedback_vault_pointer_for_teammates.md) — When relaying infra/credential info to Howard or other vault-access teammates, hand over the SOPS path + key anchors; don't transcribe the entry's fields into the message.
- [/tmp path mismatch on Windows](feedback_tmp_path_windows.md) — Write tool and Git Bash resolve `/tmp` to DIFFERENT real dirs. Use heredoc or workspace path for JSON payloads handed to curl.
- [Windows bash command mapping](feedback_windows_bash_mapping.md) — `bash` often resolves to WSL stub instead of Git/MSYS bash required by the harness. Fix by prepending `C:\Program Files\Git\bin` (and usr\bin) to PATH, or source `.claude/scripts/ensure-git-bash.ps1`. Profile has the logic; use plain `bash .claude/scripts/...` after remap. See the helper and this memory file for details.
- [Git must authenticate non-interactively](feedback_git_noninteractive_auth.md) — Mike's gripe with Git for Windows is the constant password prompts (GCM) that hang automation, NOT the tool itself. D:\ClaudeTools is set to `credential.helper=store` primed with the azcomputerguru Gitea API token (host 172.16.3.20:3000); always set `GIT_TERMINAL_PROMPT=0`. Any never-prompts solution is acceptable.
- [SQL instance role — verify by connections, not name](feedback_sql_instance_role_by_connection.md) — Standard installed under default `SQLEXPRESS` instance name is real. Prove role with `sys.dm_exec_sessions` + `Get-NetTCPConnection -OwningProcess` before recommending stop/uninstall.
- [Clear-RecycleBin fails silently as SYSTEM](feedback_clear_recyclebin_system_context.md) — RMM-dispatched cleanup scripts cannot use `Clear-RecycleBin -Force`; the cmdlet uses Shell COM and silently no-ops without an interactive desktop. Enumerate `C:\$Recycle.Bin\<SID>\*` directly.
- [Graph CA policy reads are eventually consistent](feedback_graph_ca_policy_eventual_consistency.md) — After PATCHing a CA policy (204), wait ~5s before GET-verifying; immediate reads can be stale.
- [Graph password reset needs a privileged role](feedback_graph_password_reset_requires_role.md) — PATCH passwordProfile on an existing user 403s without a directory role; User.ReadWrite.All alone only sets a password at CREATE.
- [Vault writes — do the full sequence yourself](feedback_complete_vault_operations_end_to_end.md) — A vault entry = write plaintext → sops -e -i → git add/commit/push, all of it; don't stop at "encrypted on disk."
- [Syncro is the default PSA; Autotask is opt-in](feedback_psa_default_syncro.md) — Ticketing/billing/customers default to Syncro (/syncro). Only use /autotask on an explicit "in Autotask" request. /autotask kept local/undistributed.
- [Paste-safe command formatting (Howard)](feedback_command_formatting.md) — Two clauses, one root cause: (a) multi-line scripts not semicolon one-liners (wrap breaks paste), (b) all code at column 0 inside fences (indentation breaks PowerShell paste).
- [Autonomous infra/build setup](feedback_autonomous_infra_setup.md) — During infra/build/CI/dev setup, just install prerequisites and push through routine steps; reserve check-ins for genuine decisions (forks, destructive/outward, client/prod).
- [Check patterns before asking](feedback_check_patterns_before_asking.md) — Before asking how to do something repeat-style (sync, save, sweep, billing), study existing artifacts and workflow docs first; reach for similar past artifacts as the template.
- [Pricing verification — no guessing](policy_pricing_verification.md) — ANY cost presented to the team or a client MUST be verified via live web lookup (WebFetch/WebSearch, fallback to headless Chrome). Never estimate from training data. Cite source + date inline. If unreachable, say so — do NOT substitute a guess.
- [Client communication tone](feedback_client_tone.md) — How to write client-facing Syncro comments — expert partner, not intake questionnaire.
- [Default to inline links](feedback_inline_links.md) — Use `[text](url)` inline markdown links (clickable, wrap-safe) not bare URLs in code fences; exception = raw URL the user must copy/paste.
- [Add Mike as owner on all Entra apps](feedback_entra_app_owner.md) — Apps created via management SP have no user owner — must add Mike manually or publisher verification fails.
- [No TOML/config file approach for endpoints](feedback_no_toml_config_endpoints.md) — User explicitly prohibits TOML or config-file-based endpoint configuration — this will never be approved.
- [Python on Windows — use py launcher](feedback_python_windows.md) — Windows Store python/python3 aliases disabled; always use py or jq on DESKTOP-0O8A1RL.
- [Memory tooling may delete now — additive-only constraint dropped](feedback_memory_sync_destructive_ok.md) — As of 2026-06-02, memory-dream and sync-memory.sh are sanctioned to perform destructive ops (apply proposed merges/dedups, propagate repo deletions back to harness profile stores). Onboarding-phase safety net now fights deliberate consolidation (e.g. 2026-06-01's 39 deletions resurrected on the next sync). Script updates pending.
- [Unsaved sessions are recoverable from transcripts](feedback_session_recovery.md) — Crashed/closed-before-save sessions live in `~/.claude/projects/<slug>/*.jsonl`; the detector auto-recovers orphans, `/recover <uuid>` does it manually. Ollama prose + Python verbatim. See `.claude/RECOVERY.md`.
- [agy review is not read-only](feedback_agy_review_not_readonly.md) — agy review/review-files CAN write files + run npm despite docs claiming plan-mode; always git diff after and treat Gemini's output as a proposal to validate, not trusted/finished work.

### Syncro
- [Syncro API plumbing](feedback_syncro_api.md) — Content-Type required on all POST/PUT; NO idempotency anywhere — always GET before retrying; response wrappers (`.ticket.id`, `.comment.id`); add_line_item shape (internal ID, flat response, required fields); HTML uses `<br>` not `<ul>/<li>`; timer_entry response is FLAT but SUPERSEDED (use add_line_item).
- [Syncro billing rules](feedback_syncro_billing.md) — Bill with `add_line_item` directly (not timers); fetch rates LIVE; never invent labor names (real product names only); match labor type to delivery channel (never "Prepaid project labor"); labor `taxable:false` (AZ); warranty `1049360` (never patch price); emergency `26184` ×1.5 once, branch by `prepay_hours`; corrections preserve original tech's user_id; estimate hardware `32252`.
- [Syncro workflow rules](feedback_syncro_workflow.md) — ALWAYS preview comments before posting (no exceptions); verify appointment day-of-week ("Saturday 2026-05-23") before creating; ASK who the appointment owner is; leave `contact_id` BLANK by default for ALL customers (ignore Syncro's contact-picker auto-default).
- [Syncro lessons / incident archive](feedback_syncro_history.md) — Detail behind the three rule files: tickets (#32332, #32312, #32225, #32253, #32203, #32185, #32142, #32304, #32333), verbatim Mike/Howard/Winter quotes, dates, tech user_id table (Mike 1735 / Howard 1750 / Winter 1737 / Rob 1760), labor product table, and superseded-rule history.

### GuruRMM
- [GuruRMM operational rules](feedback_gururmm.md) — Six rules: (1) RMM dev = Mike, never Howard (368/0 commits); GuruScan is Howard's. (2) Agent parity Win+Linux+macOS in same change. (3) Builds via Gitea webhook pipeline only, never SSH. (4) #bot-alerts only for client/ticket impact, skip internal infra/dev. (5) Identify agents by IP, not by reconning candidates. (6) UNC paths in user_session need [char]92 — literals get halved.
- [Build channel default = beta](feedback_gururmm_build_channel_default.md) — New agent builds must be tagged BETA by default (stable = explicit promote re-tag); distinct from agents defaulting to the stable CHANNEL (correct). Fixed build-windows/linux.sh 2026-06-01; macOS already correct. Enables beta-first canary.
- [Dashboard beta-first deploy](feedback_dashboard_beta_first.md) — Dashboard auto-builds to rmm-beta.azcomputerguru.com on push; prod (rmm.azcomputerguru.com) is explicit promote-only via promote-dashboard.sh --confirm. Never hand-rsync prod. One artifact, nginx sub_filter BETA banner. Stood up 2026-06-02.

### Cascades
- [Cascades operational rules](feedback_cascades.md) — Two active rules: (1) folder redirection (fdeploy) needs subfolders PRE-CREATED before first logon or it caches a failure forever; recovery via fix-shell-redirect.ps1. (2) ALWAYS ask which security group(s) a new user goes into — never auto-derive from OU.

## Machine
- [GURU-5070 Workstation Setup](reference_workstation_setup.md) — Mike's primary (owner confirmed 2026-05-26). Windows 11 Pro. Renamed from OC-5070 → ACG-5070/acg-guru-5070 → GURU-5070; all the same box, all Mike's.
- [GURU-BEAST-ROG Setup Status](machine_windows_guru_setup_status.md) — Windows workstation fully configured except SSH key deployment to servers.

## Project
- [Automate memory consolidation/lint (phased)](project_memory_consolidation_automation.md) — Eventually auto-run /memory-dream; lint+additive fixes can automate early, merges/deletes stay human-approved. Engine: .claude/skills/memory-dream/ + .claude/scripts/sync-memory.sh.
- [Trebesch PST consolidation (staged)](project_trebesch_pst_consolidation.md) — Address-book CSV from 24 PSTs on DESKTOP-QNP3ON5; scripts staged at .claude/tmp/treb-*.ps1, WAITING for Howard's 6pm-MST 2026-06-01 go signal (attended run). See [[reference_trebesch_qnp3on5]].
- [GuruRMM project state](project_gururmm.md) — Dev principles (every feature full-stack: backend+API+UI+docs+scalability; product works without AI; FEATURE_ROADMAP update is part of definition-of-done; mirrors guru-rmm/docs/DESIGN.md). Webhook docs-only build guard (SPEC-020 Phase 0; webhook-handler.py repo copy is STALE — don't redeploy). Mac install-hooks.sh setup STILL PENDING on Mikes-MacBook-Air.
- [GuruConnect](project_guruconnect.md) — v2 direction (native-first full key fidelity Win+R/Ctrl+Alt+Del + bidirectional file cut/paste/drag; WebRTC fallback only; standalone-first + RMM contract; tenancy-ready schema; Mike willing to scrap v1). Manual deploy procedure to 172.16.3.30 (build-on-server in login shell; sqlx runtime queries; NPM `CONNECT_TRUSTED_PROXIES=172.16.3.20` gotcha). v2 live since 2026-05-30.
- [Apple MDM + Developer certs (GuruRMM mobile)](project_apple_mdm_certs.md) — ACG holds Apple Developer+signing and Apple MDM Push certs (acquired 2026-05-29) for SPEC-017. MDM push cert RENEWS ANNUALLY on the same Apple ID or all enrolled iOS devices break.
- [Only RMM & GC are versionable products](project_versionable_products.md) — GuruRMM + GuruConnect are the only products with own repos/submodules; everything else stays in the claudetools monorepo. Split only for independent pipeline OR versioned external consumer.
- [Quantum GoDaddy M365 tenant](project_quantum_godaddy_m365_tenant.md) — quantumwms.com parked in a GoDaddy-provisioned M365 tenant (id ddf3d2c9-b76c-40d9-a216-9f11a1a26f97, netorg18235235.onmicrosoft.com); blocks Pax8 migration until GoDaddy removed.
- [Cascades](project_cascades.md) — Active state: Syncro ticket #110680053 + plan file (machine-specific path on Howard's box), admin accounts (sysadmin@=Howard, admin@=Mike — daily-driver, NOT break-glass), Phase-B caregiver CA pilot (SG-Caregivers-Pilot, group-scoped never tenant-wide), prepaid block ~37.5h (rate TBD), pilot cleanup checklist.
- [Cascades history](project_cascades_history.md) — fdeploy 502/ACL root cause (Flags=1211→187 fix), 2026-04-29 CA-rescoping decision (Howard pulled the brakes on tenant-wide), 2026-05-14 per-user-security-group decision rationale.
- [Sync script bug — untracked files (RESOLVED)](project_sync_script_bug.md) — FIXED 2026-05-21: sync.sh now uses `git status --porcelain` for change detection (repo + vault).
- [MasterBooter Side Project](project_masterbooter.md) — Howard's Rust+Slint Windows deployment toolkit at C:\MasterBooter, separate from client work. Do not log to clients/.
- [Audio Processor Architecture](project_audio_processor_architecture.md) — Segment-first pipeline: detect breaks before transcription for complete content capture.
- [Neptune SBR Email Routing Setup](project_neptune_sbr_email_routing.md) — Full SBR routing chain, config file locations, MailProtector integration, access methods. Treat routing breakage as systemic (devcon, Sorensen/rieussetcorp), not per-client.
- [Dataforth Test Datasheet Pipeline](project_datasheet_pipeline.md) — Full pipeline rebuilt 2026-03-27. Server-side generation replaces DFWDS/Uploader. Website upload still broken.
- [Dataforth](project_dataforth.md) — M365 email (Graph API; tenant in vault at clients/dataforth/m365.sops.yaml); neptune.acghosting.com is ACG's, NOT Dataforth's. MFA enforced 2026-04-04 (3 CA policies). AJ needs dataforthgit@ forwarding.
- [Dataforth history (2026-03-27 incident)](project_dataforth_history.md) — DF-JOEL2 compromise via ScreenConnect social-engineering, attacker C2 IPs + IC3 case + remediation log + MFA rollout origin story + Joel Lohr retirement. RESOLVED 2026-04-04.
- [Radio show co-host — Tara, not Tom](radio_show_no_cohost_named_tom.md) — Co-host in 2014-s6e19 and 2016-s8e43 is Tara. "Tom" was hallucinated; rename complete.
- [Proposal: centralize config in identity.json](proposal_identity_centralization.md) — Rationale for the identity.json machine-config centralization (claudetools_root, ollama/python); now implemented.
- [ACG MSP tool stack](reference_acg_msp_stack.md) — ScreenConnect/CW Control, Splashtop, Syncro, Datto RMM, Datto EDR/AV, GuruRMM are ACG's OWN tools; do not flag as foreign/threat on managed machines (Defender-off is expected when Datto AV is active).
- [ACG Website Hosting](project_azcomputerguru_hosting.md) — azcomputerguru.com is hosted on IX Web Hosting via cPanel.
- [jq on Windows emits CRLF](feedback_jq_crlf_windows.md) — winget jq outputs CRLF; trailing \r silently breaks `for x in $(jq ...)` loops + read-from-@tsv. Override `jq(){ command jq "$@"|tr -d '\r'; }`. Windows-build-specific (passes on Mac/Linux).
- [ScreenConnect RESTful API auth](reference_screenconnect_api.md) — CTRLAuthHeader = raw api_secret (no Basic/b64) + Origin header; only method is GetSessionsByName; matches blank-for-agents Name field so it cannot enumerate full inventory.
- [No manufactured guardrails on our products](feedback_no_manufactured_guardrails.md) — At Mikes request on GuruRMM/GuruConnect/ClaudeTools, just execute; stop only for genuinely irreversible/destructive ops (with a heads-up). Read the actual code/state before claiming something is disallowed or a security hole.
