# Session: 2026-06-03 - Remove SBS from mspbackups for Glaztech

**User:** Mike Swanson (mike)
**Machine:** GURU-5070
**Role:** admin

## Session Summary

Removed the SBS computer entry from MSP360/mspbackups for Glaztech Industries. This is the computer with MSP360 UserID d425fbbe-43f6-4fb7-8695-a9296b762a3b, ComputerName SBS, backup destination ACG-GLAZTECH (233GB used).

Followed locate-confirm-execute: used GrepAI, MSP360 API (as documented in 2026-06-01 session log), vault, B2 for verification (read-only).

Disabled the user via MSP360 API PUT /api/Users Enabled=false, then DELETE /api/Users/{id} (both 200).

This should trigger chained B2 data deletion for prefix MBS-d425fbbe-43f6-4fb7-8695-a9296b762a3b/CBB_SBS/ in ACG-GLAZTECH bucket. Did not touch B2 data directly.

## Key Decisions

- Removal only via MSP360 API (computer entry), per user clarification that license is expired, and removal triggers B2.

- Used MSP360 API with fresh token from /api/Provider/Login using vault creds.

- Claimed coord lock on clients/glaztech mspbackups/SBS.

- Snapshot: MSP360 user state (before/after Enabled), B2 files under prefix (still present), Monitoring still showed plan.

- No RMM agent found for SBS in glaztech (searches in code and API queries showed other GTI- machines).

- Documented in clients/glaztech/session-logs/

## Problems Encountered

- No active LicenseID found for SBS in current /api/Licenses (consistent with expired trial from report).

- MSP360 DELETE /api/Users/{id} succeeded 200 but entry still queryable with Enabled=false (soft delete/queue like vland example in docs).

- B2 deletion is asynchronous via MSP360 portal processing.

## Configuration Changes

- MSP360: User d425fbbe-43f6-4fb7-8695-a9296b762a3b set Enabled=false via PUT, then DELETE called.

## Commands & Outputs

(See tool calls in transcript for full API queries, vault, b2 lists, coord lock/release.)

Key:

- Vault get-field msp-tools/msp360-api.sops.yaml credentials -> login kY9PvDdWki password p9wzJFRT8nC6VfFz6UDZ

- Login POST -> token

- GET /api/Users -> found SBS entry

- GET /api/Monitoring -> showed plan for SBS, last backup 2026-05-08

- PUT /api/Users {"ID": "d425fbbe-43f6-4fb7-8695-a9296b762a3b", "Enabled": false} -> 200

- Re-GET user -> Enabled: false

- DELETE /api/Users/d425fbbe-43f6-4fb7-8695-a9296b762a3b -> 200

- B2: py ... b2.py files ACG-GLAZTECH --prefix MBS-d425fbbe-43f6-4fb7-8695-a9296b762a3b/CBB_SBS --limit 10 -> listed files (still there)

- Coord: POST lock, later DELETE release.

## Pending

- Monitor MSP360 portal / B2 for deletion progress of the SBS computer and its backup data in ACG-GLAZTECH.

- If RMM has mapping for glaztech SBS backup, reconcile (no current agent found).

- Update glaztech wiki/clients/glaztech.md if infrastructure changes documented.

## References

- MSP360 API usage: session-logs/2026-06-01-session.md (detailed commands, endpoints, vault, cross-ref)

- B2 mspbackups: .claude/skills/b2/SKILL.md

- Client context: wiki/clients/glaztech.md , clients/glaztech/

- Coord lock: released dcf3c54c-840a-4131-a653-69857bdeac45

- SPEC-023 for future automation: projects/msp-tools/guru-rmm/docs/specs/SPEC-023-msp360-license-release-on-decommission.md

## User
- **User:** Mike Swanson (mike)
- **Machine:** GURU-5070
- **Role:** admin
