---
name: project-vwp-rose-qb-updater
description: VWP-ROSE QuickBooks updater crash-loop - RESOLVED 2026-07-13 (repair install); open side findings NETLOGON 5719 + Syncro agent crashes
metadata:
  type: project
---

**RESOLVED 2026-07-13:** QuickBooks Desktop 2024 updater crash loop on VWP-ROSE (Valley Wide Plastering) - qbupdate/FCS heap corruption (0xc0000374) surviving reboot. Fixed via remote session: repair on the QuickBooks installation; update now completes. Billed 0.5 hr remote against the VWP prepay block (16.25 hrs remaining), invoice #68041, ticket #32545 Invoiced (https://computerguru.syncromsp.com/tickets/113779446). Rose's login vaulted at `clients/vwp/vwp-rose-workstation`.

**Open side findings on VWP-ROSE** (not yet addressed, from 7/13 event logs):
- NETLOGON 5719 + DNS registration failures at boot - machine can't reach a VWP domain controller at startup; may cause auth/mapped-drive issues.
- Syncro agent services (Syncro.Service.Runner / SyncroLive.Service.Runner) crashed twice on the morning of 2026-07-13 (KERNELBASE .NET exceptions).
