# Client Overview

## Company Name
Kittle Design & Construction LLC — General Contractor

## Primary Contact
- Name: Ken
- Email: ken@kittlearizona.com

## Secondary Contact
- Name: Darline Cabrera (Bookkeeper)
- Email: accounting@kittlearizona.com

## IT Contact
- Name: Howard (Computer Guru, MSP)
- Account: sysadmin (Domain Admin)

## Company Info
- Address: 2539 N Balboa Ave #125, Tucson, AZ 85705
- Phone: 520.299.0404
- Fax: 520.299.0477
- Website: kittlearizona.com
- Industry: Construction (general contractor)

## Environment Summary
- Domain: kittle.lan
- Total Users: 10 (8 regular + sysadmin + QBDataServiceUser34)
- Workstation Count: 7
- Server Count: 1 (HPE ProLiant MicroServer Gen11)
- Network: Single flat 10.0.0.0/24 subnet
- Gateway/Firewall: ISP router at 10.0.0.1 (no dedicated firewall)
- Switch: UniFi USW-Lite-16-PoE at 10.0.0.122
- Remote Access: ScreenConnect
- Key Software: QuickBooks Pro 2024 (on server)

## AD Users

| Name | SamAccountName | Enabled | LastLogonDate | Notes |
|------|---------------|---------|---------------|-------|
| Administrator | Administrator | True | 3/10/2026 | Domain Admin |
| Guest | Guest | False | — | Default, disabled |
| krbtgt | krbtgt | False | — | Default, disabled |
| Alexis | alexis | True | 3/2/2026 | |
| Marco | Marco | True | 3/3/2026 | |
| accountant | accountant | True | 3/5/2026 | Role-based name — should be individual |
| Ken | ken | True | 3/2/2026 | Owner |
| Front Desk | frontdesk | True | 3/6/2026 | Role-based name — should be individual |
| Lori | lori | True | 3/11/2026 | |
| Wrex | wrex | True | 3/9/2026 | |
| Computer Guru | sysadmin | True | 12/23/2025 | MSP admin, Domain Admin |
| QBDataServiceUser34 | QBDataServiceUser34 | True | 2/9/2026 | QuickBooks service account |

**Domain Admins:** Administrator, Computer Guru (sysadmin)

## AD Computers

| Name | OS | LastLogonDate | Notes |
|------|-----|---------------|-------|
| SERVER | Windows Server 2025 Standard Evaluation | 3/10/2026 | DC |
| WINDOWS-QV1B0EL | Windows 11 Pro | 3/6/2026 | Generic name — needs renaming |
| DESKTOP-R0KA2UG | Windows 11 Pro | 3/11/2026 | Generic name — needs renaming |
| DESKTOP-9B2SMD9 | Windows 11 Pro | 3/6/2026 | Generic name — needs renaming |
| FRONTDESK | Windows 11 Pro | 3/9/2026 | |
| ACCOUNTING | Windows 11 Pro for Workstations | 3/9/2026 | |
| CHRISTINE-WIN10 | Windows 11 Pro | 3/9/2026 | Legacy name — OS is actually Win11 |
| DESKTOP-2560Q7R | Windows 11 Pro | 3/6/2026 | Wrex — needs renaming |

## Group Policy Objects

| GPO Name | Modified | Notes |
|----------|----------|-------|
| Default Domain Policy | 12/23/2025 | |
| Default Domain Controllers Policy | 2/9/2026 | |
| HomeFolder | 2/9/2026 | Home folder mapping |
| Intranet Zone - File Server | 3/20/2026 | Adds \\\\SERVER and \\\\10.0.0.5 to Local Intranet zone — fixes PDF preview on shares (Oct 2025 security update) |

## File Shares

| Share Name | Path | Notes |
|-----------|------|-------|
| Home | C:\Shares\Home | User home folders |
| QBooks | C:\Shares\Home\QBooks | QuickBooks data |

## Notes
- Server is running **Windows Server 2025 EVALUATION** — will stop working after 180 days. Must purchase and activate a full license.
- QuickBooks Pro 2024 is installed directly on the domain controller. Should be migrated off the DC.
- No dedicated firewall — only the ISP router at 10.0.0.1.
- No backup solution visible.
- 4 workstations have generic DESKTOP-xxx / WINDOWS-xxx names and should be renamed to match user/role.
- 2 role-based AD accounts (accountant, frontdesk) should be replaced with individual user accounts.
- Email issue reported: users moving emails to folders and they reappear in inbox days later (likely Outlook cached mode issue). M365 access needed.
- Explorer closing issue: HomeFolder GPO drive maps were set to Replace (disconnects on GP refresh). Fixed to Update on 2026-03-12 — awaiting confirmation.
- Machine mapping: FRONTDESK=Front Desk, ACCOUNTING=accountant, CHRISTINE-WIN10=Christine, DESKTOP-2560Q7R=Wrex. Remaining unknown: WINDOWS-QV1B0EL, DESKTOP-R0KA2UG, DESKTOP-9B2SMD9.
