# Draft email — User + Department + Access confirmation

**To:** Meredith Kuhn, John Trozzi (cc: Ashley Jensen, HR)
**From:** Howard Enos — Computer Guru
**Date:** 2026-04-18
**Subject:** Please review — full staff list, department, and access (before we buy licenses / create caregiver accounts)

---

Meredith / John,

Before we purchase the Microsoft 365 Business Premium licenses and start creating caregiver accounts, I want to make sure we have **every name, spelling, department, and how each person actually uses technology** correct. Changing this AFTER accounts are created is painful (email addresses, phone profiles, security groups all have to be rebuilt).

Please review the list below and mark it up — corrections, additions, or removals. You can reply directly in email, print and mark up, or we can walk through it on a call. A few notes on the columns:

- **Access type** — how they actually use technology:
  - **D** = Desktop / PC only (they sit at a computer, they do not need a company phone)
  - **P** = Phone only (shared Android phone on shift — no personal PC at Cascades)
  - **D+P** = Both (desk for office work, shared phone during rounds / on the floor)
- **Outside access** — should this person be allowed to sign in from **outside the building** (home, personal cell, hotel, etc.)? Y = yes, N = no (locked to Cascades network/trusted device).
- **ALIS** — does this person log into ALIS? ALIS is a website they sign into; it can be connected to their Microsoft account so they do NOT get a second MFA prompt — but only if we know who needs it.

Where I've filled in best guesses I've put them in parentheses — those are the ones I most need you to confirm or correct.

---

## 1. Administrative

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Meredith Kuhn | Executive Director | (D+P) | (Y) | (Y) |
| Ashley Jensen | Assistant Executive Director | (D+P) | (Y) | (Y) |
| Lauren Hasselman | Business Office Director | (D) | (Y) | (N) |
| Allison Reibschied | Accounting Assistant | (D) | (N) | (N) |

## 2. Marketing / Sales

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Megan Hiatt | Sales Director | D+P | **Y** (home + personal cell — handles resident intake forms) | (Y — intake PHI) |
| Crystal Rodriguez | Sales Associate | D+P | **Y** (home + personal cell — handles resident intake forms) | (Y — intake PHI) |
| Tamra Matthews | Move-In Coordinator | (D+P) | **Y** (home + personal cell) — **leaving June 2026** | (Y — intake PHI) |

## 3. Care — Assisted Living (clinical / nursing)

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Lois Lane | Health Services Director | (D+P) | (Y) | (Y) |
| Karen Rossini | Health Services Manager | (D+P) | (Y) | (Y) |
| Britney Thompson | Memory Care Nurse | (D+P) | (Y) | (Y) |
| Veronica Feller | Care, Assisted Living Aide | (P) | (N) | (Y) |

**Note:** Britney's AD department is currently "Care, Assisted Living" but her title says Memory Care. Which department should she belong to for licensing / security group purposes?

## 4. Care — Memory Care

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Shelby Trozzi | Memory Care Director | (D+P) | (Y) | (Y) |
| Christine Nyanzunda | Memory Care Admin Assistant | (D+P) | (Y — or N?) | (Y) |

## 5. Resident Services

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Christina DuPras | Resident Services Director | (D+P) | (Y) | (Y) |
| Cathy Kingston | Receptionist | (D — shared front desk PC) | (N) | (N) |
| Shontiel Nunn | Receptionist | (D — shared front desk PC) | (N) | (N) |
| Kyla Quick Tiffany | Receptionist — **not yet in AD** | (D — shared front desk PC) | (N) | (N) |
| Michelle Shestko | MC Receptionist | (D — shared front desk PC) | (N) | (N) |
| Sebastian Leon | Courtesy Patrol | (P — shared phone on rounds?) | (N) | (N) |
| Sheldon Gardfrey | Courtesy Patrol | (P — shared phone on rounds?) | (N) | (N) |
| Ray Rai | Courtesy Patrol | (P — shared phone on rounds?) | (N) | (N) |

**Question:** Do the Courtesy Patrol staff need email at all, or just a shared-phone identity? And is the spelling **Kyla Quick Tiffany** (three names) correct, or is it **Kyla Quick-Tiffany** (hyphen) or different?

## 6. Life Enrichment

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Susan Hicks | Life Enrichment Director | D | (Y — or N?) | (N) |
| Sharon Edwards | Life Enrichment Assistant | D | (N) | (N) |

## 7. Culinary

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| JD Martin | Culinary Director | (D+P) | (N) | (N) |
| Ramon Castaneda | Kitchen Manager | (D+P) | (N) | (N) |
| Alyssa Brooks | Dining Manager | (D+P) | (N) | (N) |

**Note:** The kitchen has 9 shared iPads planned (separate from the 25 shared phones). Should kitchen staff sign in on those iPads with their own account, or stay on a shared kitchen iPad identity?

## 8. Maintenance

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| John Trozzi | Maintenance Director | (D+P) | (Y) | (N) |
| Matt Brooks | Memory Care Receptionist | (D+P) | (N) | (Y?) |

**Question:** Matt Brooks' HR record shows department = **Maintenance** but his title is **Memory Care Receptionist**. Which is correct? That affects where he gets filed and what he has access to.

## 9. Housekeeping

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Lupe Sanchez (Guadalupe Sanchez) | Housekeeping Director | (D+P) | (N) | (N) |

## 10. Transportation

| Name | Title | Access | Outside Access | ALIS |
|---|---|---|---|---|
| Richard Adams | Driver | (P only) | (N) | (N) |
| Julian Crim | Driver | (P only) | (N) | (N) |
| Christopher Holick | Driver | (P only) | (N) | (N) |

---

## 11. Caregivers — NEW (39 people, not yet in AD or M365)

These are the staff currently using shared workstation logins. None of them has an email account or Microsoft identity today. As part of the shared-phone + HIPAA project, each person would get their own login that gets used ONLY on the shared phones (and shared workstations via the same identity).

**Default assumption for every caregiver:** Phone-only (**P**), no outside access (**N** — locked to Cascades network + managed phone). Please flag anyone who should differ from that default (for example, a MedTech who also charts at a desktop would be **D+P**; a salaried staff member who also works from home would need outside access **Y**).

### Tuesday–Saturday shift (15)

| # | Name | Role | Location | Phone | Confirm spelling / access |
|---|---|---|---|---|---|
| 1 | Thelma Abainza | Caregiver | Tower | 520-867-2579 | |
| 2 | Niel Castro | MedTech / CCG | Tower | 520-697-4644 | |
| 3 | Espe Esperance | MedTech | Tower | 520-788-9558 | |
| 4 | Barbara Johnson | Caregiver | Tower | 520-204-3449 | |
| 5 | Kasey Flores | Caregiver | Memory Care | 520-250-1451 | |
| 6 | Richard Flores | Caregiver | Memory Care | 520-873-7727 | |
| 7 | Marie Kastner | Caregiver | Memory Care | 714-576-9858 | |
| 8 | Bella Mendoza | Caregiver | Memory Care | 520-358-2000 | |
| 9 | Rosa Morales | MedTech | Memory Care | 312-213-8780 | |
| 10 | Sandra Padilla | MedTech / CCG | Tower | 520-585-3317 | |
| 11 | **Polett Pinazavala** | MedTech | Memory Care | 520-449-5533 | **Please confirm spelling** |
| 12 | Whisper Reed | MedTech | Tower (overnight) | 520-312-7575 | |
| 13 | **Patricia Sandoval-Beck** | MedTech | Tower | 520-343-8093 | **Please confirm the hyphenated last name is correct** |
| 14 | Charity Sika | Caregiver | Memory Care | 623-251-8032 | |
| 15 | **Ederick Yuzon** | Caregiver | Tower | 520-603-8816 | **Please confirm spelling** |

### Sunday–Thursday shift (10)

| # | Name | Role | Location | Phone | Confirm |
|---|---|---|---|---|---|
| 16 | Juan Andrade | Caregiver | Memory Care | 520-528-4078 | |
| 17 | Jahmeka Clarke | MedTech | Memory Care | 520-649-7034 | |
| 18 | Karina Aziakpo | MedTech / CCG | Memory Care (overnight) | 520-392-6859 | |
| 19 | Jinnelle Dittbenner | Caregiver | Tower | 520-499-9996 | |
| 20 | **Christine Nyanzunda** | MedTech | Memory Care (Sun/Mon AM) | 520-304-4251 | **Same person as the Memory Care Admin Assistant above?** We should only create ONE account. |
| 21 | Agnes McFerren | Caregiver | Tower | 520-406-3063 | |
| 22 | Samuel Ramirez | Caregiver | Tower | 520-488-5798 | |
| 23 | Erica Sanchez | Caregiver | Memory Care | 520-528-3387 | |
| 24 | Katrina Wyzykowski | MedTech | Memory Care | 520-347-1448 | |
| 25 | Corey Tate | Caregiver (no MedTech) | Tower (NOC) | 520-535-7821 | |

### Friday–Monday / weekend (5)

| # | Name | Role | Location | Phone | Confirm |
|---|---|---|---|---|---|
| 26 | Ashli Atwood | MedTech / CCG | Memory Care (overnight) | 715-200-1295 | |
| 27 | Cole Johnson | MedTech | Tower | 818-970-0890 | |
| 28 | Roseline Cooper | Caregiver | Memory Care (overnight) | 520-278-6817 | |
| 29 | Monique Lopez | Caregiver (doubles Fri/Sat) | Tower | 520-596-0969 | |
| 30 | Gloria Williford | MedTech (doubles Fri/Sat) | Memory Care | 928-551-1682 | |

### Thursday–Monday shift (3)

| # | Name | Role | Location | Phone | Confirm |
|---|---|---|---|---|---|
| 31 | Sarah Carroll | Caregiver | Tower | 520-409-2341 | |
| 32 | Luke Hogan | Caregiver | Tower | 520-312-0141 | |
| 33 | Gina Williams | Caregiver | Tower | 520-612-5075 | |

### Split / partial-week (3)

| # | Name | Role | Location | Phone | Confirm |
|---|---|---|---|---|---|
| 34 | Jen Higdon | Caregiver | Tower (M/W/F AM) | 520-730-3548 | |
| 35 | Mary Kariuki | Caregiver | Tower (Sat–Mon + Wed PM) | 520-309-1247 | |
| 36 | CeCe Lassey | Caregiver | Tower (Sun/Mon doubles + Tue PM) | 520-248-5982 | |

### Sunday & Monday only (1)

| # | Name | Role | Location | Phone | Confirm |
|---|---|---|---|---|---|
| 37 | **Paty Doran** | MedTech / CCG | Tower | 520-591-7368 | **Is it Paty, Patti, or Patricia?** |

### PRN / float (2)

| # | Name | Role | Location | Phone | Confirm |
|---|---|---|---|---|---|
| 38 | Ezekiel Huerta | Caregiver (PRN) | Tower | 520-591-6113 | |
| 39 | **Maia Baker** | MedTech (PRN) | Memory Care | TBD | **On a secondary sheet only, not the shift list — is she still employed?** |

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## Things I most need you to confirm

1. **Spelling corrections** for any names flagged in bold above (Polett, Patricia Sandoval-Beck, Ederick, Paty, Maia, and Kyla Quick Tiffany).
2. **Christine Nyanzunda** — one person, or two? If one, she keeps the one existing mailbox and we just extend her to the phones.
3. **Matt Brooks** — department = Maintenance or Memory Care? Title = Memory Care Receptionist, but HR shows Maintenance.
4. **Access type** on every row (D / P / D+P) — especially: do Courtesy Patrol, receptionists, and Drivers use shared phones, shared PCs, or both? Do MedTechs / CCGs chart at a desktop as well as on the phone, or only on the phone?
5. **Outside access** on every row — who needs to work from home, take work email on their personal cell, or travel? The default for everyone else is **in-building only**, which is what HIPAA and Conditional Access would prefer.
6. **ALIS access** — please confirm who actually logs into ALIS. We want to tie ALIS to Microsoft sign-in so those users get a smooth single sign-on with no extra MFA prompts — but only for people who use ALIS. If you don't use it, we won't connect it.
7. **Anyone missing?** Reply with additions. Specifically: I don't have anyone listed under Activities/Life Enrichment outside Susan and Sharon, nor in Transportation beyond the three drivers. Are there PRN/float staff in any other department I should know about?
8. **Tamra Matthews** — we have her transition out in June 2026 confirmed? The Premium license assignment would be temporary if so.

Once this list is confirmed, I will:
1. Clean up the role-based email accounts (accounting@, frontdesk@, hr@, etc.) → shared mailboxes (saves ~$137/mo).
2. Purchase the Business Premium licenses based on the confirmed count.
3. Create the ~38 net-new caregiver accounts in AD and M365.
4. Build the Conditional Access policies that enforce the "outside access" column — in-building users get locked to the building, outside-access users get the flexible "from managed device only" policy.
5. Connect ALIS to Microsoft for the users who use it — that's the piece that removes the second MFA prompt.

Thank you — please mark this up at your convenience.

Howard

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*Draft — prepared 2026-04-18 for Howard's review before sending.*
