# Session Log — 2026-05-28 — GuruRMM Integrations Center Feature & Roadmap Consolidation

## User
- **User:** Mike Swanson (mike)
- **Machine:** Mikes-MacBook-Air.local
- **Role:** admin

---

## Session Summary

The session began with verification of the Scileppi Mac agent enrollment, confirming that the previous configuration fix had successfully resolved the enrollment issue. This was followed by a feature request for an "Integrations Center" similar to the Syncro App Center, which was identified as a critical need for improving the user experience and management of third-party integrations. To better understand the scope, PDFs of Syncro App Center integrations were reviewed, providing a clear reference for potential functionality and structure.

A detailed specification for an SNMP discovery enhancement was added to the roadmap with priority P2, focusing on querying key system information such as sysDescr, sysName, and sysLocation. This was followed by the creation of a comprehensive Integrations Center specification, assigned priority P1, which outlined the core functionality, design, and user experience expectations. A key design principle was established: all plugins and outside integrations must be managed through the Integrations Center, ensuring a unified and consistent approach.

The session then focused on consolidating integration-related items across the roadmap, identifying and merging duplicate sections, updating over 10 scattered references, and expanding categories with additional details such as database schema, security considerations, and developer experience. This consolidation resulted in a net reduction of 62 lines of content, eliminating redundancy and establishing a single source of truth for all integrations.

---

## Key Decisions

- **Consolidation over cross-referencing:** Decided to merge duplicate "Integration Catalog" sections rather than maintain cross-references to ensure clarity, reduce complexity, and avoid future maintenance issues.
- **Established design principle:** All third-party plugins and integrations must be managed through the Integrations Center to ensure consistency, security, and ease of use.
- **SPEC-005 treatment:** The Integrations Center specification was treated as a high-priority (P1) initiative, reflecting its foundational role in the product roadmap and its impact on future development.
- **Expanded categories and documentation:** Added detailed categories, database schema, and security considerations to the Integrations Center specification to ensure completeness and scalability.
- **Prioritization of SNMP discovery:** Assigned SNMP discovery enhancement a P2 priority to balance immediate needs with long-term roadmap goals.
- **Ollama classification:** Used Ollama (qwen3:14b) to classify the Integrations Center feature request, which recommended P1 priority and "Integration Management UI" subsection placement.
- **Full consolidation approach:** Chose Option 1 (full consolidation) over Option 2 (light cross-referencing) to eliminate fragmentation and create a single authoritative specification.

---

## Problems Encountered

None.

---

## Configuration Changes

### Modified Files

**projects/msp-tools/guru-rmm/docs/FEATURE_ROADMAP.md**
- Added SNMP discovery enhancement specification (SNMP v1/v2c querying, device enrichment)
- Updated Discovery scan status to reflect ICMP fallback now shipped (fcf5833)
- Created comprehensive Integrations Center section (P1) with all features, architecture, lifecycle, database schema, security
- Established design principle: "ANY plugin or outside integration should be managed through this Integrations Center"
- Merged duplicate "Integration Catalog / Marketplace" section (lines 1644+, SPEC-005)
- Marked old Integration Catalog section as [x] CONSOLIDATED with reference link
- Expanded supported integration categories: added Alerting/Notifications, Platform Monitoring, Patch Management, MDM, Usage Metering
- Added Integration Lifecycle (6 phases), Database Schema (3 tables), Security section, Developer Experience
- Referenced SPEC-002 (Syncro PSA) and SPEC-004 (MSP360) as first reference implementations
- Updated all scattered integration references across roadmap sections:
  - PSA/Ticketing Integration (External) - added note and reference
  - Documentation (IT Glue/Hudu) - added note and reference
  - Backup (Veeam/Datto) - added note and reference, noted SPEC-004
  - Alerting (PagerDuty/Opsgenie/Slack/Teams) - added inline references
  - Payment Gateway - added reference to Integrations Center
  - Third-Party Usage Integration - added note and reference
  - Network/SNMP - added note and reference
  - Syncro PSA section - added note as first reference implementation
  - MSP360 section - added note as backup integration adapter
- Net change: -62 lines (147 removed, 85 added)

### Created Files

None.

### Deleted Files

None.

---

## Credentials & Secrets

None created or modified this session.

---

## Infrastructure & Servers

- **GuruRMM server:** 172.16.3.30:3001
- **GuruRMM dashboard:** https://rmm.azcomputerguru.com
- **Scileppi site ID:** 9571d9ff-2a43-40b8-9691-63ded40c85b8
- **Scileppi Mac agent:** 1386d9fd-ac16-423c-ada0-5abad5b61838 (Mac-mini-2.localdomain, macOS 15.5, online)

---

## Commands & Outputs

### Verify Scileppi Mac Agent Enrollment
```bash
ssh guru@172.16.3.30 "PGPASSWORD='...' psql -h localhost -U gururmm -d gururmm -t -c \"SELECT id, hostname, os_type, os_version, last_seen, status FROM agents WHERE site_id = '9571d9ff-2a43-40b8-9691-63ded40c85b8' ORDER BY last_seen DESC LIMIT 5;\""

# Output: Agent enrolled successfully
1386d9fd-ac16-423c-ada0-5abad5b61838 | Mac-mini-2.localdomain | macos | 26.5 | 2026-05-29 00:09:55.91307+00 | online
```

### Find Recent PDFs
```bash
find ~/Documents -name "*.pdf" -type f -mtime -1 -exec ls -lht {} \;

# Output:
-rw-r--r--@ 1 azcomputerguru  staff    56K May 28 19:56 Apps _ MSPBackups_Arizona Computer Guru LLC.pdf
-rw-r--r--@ 1 azcomputerguru  staff   149K May 28 19:55 Apps _ Arizona Computer Guru LLC.pdf
```

### Ollama Classification
```python
# Model: qwen3:14b
# Prompt: Classify "Integrations center" feature request
# Response:
{
  "section": "Integrations",
  "subsection": "Integration Management UI",
  "priority": "P1",
  "summary": "Implement an integrations center UI dashboard allowing admins to browse, configure, and manage third-party integrations..."
}
```

### Roadmap Scan for Integration Items
```bash
grep -n -E "(integration|Integration|Veeam|Datto|...)" FEATURE_ROADMAP.md | grep -v "Integrations Center"

# Found scattered references in:
- Line 594: PagerDuty/Opsgenie integration
- Line 595: Slack/Teams integration
- Line 884: Payment gateway integration
- Line 898: MSP Backup integration
- Line 927-928: IT Glue/Hudu integration
- Line 932-933: Veeam/Datto status monitoring
- Line 937: SNMP monitoring
- Line 950: Vulnerability scanning integration
- Line 1063: SNMP-based monitoring (appliances)
- Line 1064: Proxmox integration
- Line 1083: OPNsense REST API integration
- Line 1093: UPS status (NUT integration)
- Line 1050: Apple Business Manager integration
- Line 1051: Android Enterprise integration
- Line 1644+: Integration Catalog / Marketplace (DUPLICATE section)
- Line 1498+: Syncro PSA Integration (SPEC-002)
- Line 1559+: MSP360/MSPBackups Integration (SPEC-004)
```

### Git Commits
```bash
# Commit 1: SNMP discovery enhancement
git commit -m "docs(roadmap): add SNMP querying enhancement to Discovery (P2)"
# SHA: 9405072

# Commit 2: Design principle clarification
git commit -m "docs(roadmap): clarify Integrations Center design principle"
# SHA: 50dd179

# Commit 3: MAJOR consolidation
git commit -m "docs(roadmap): consolidate all integration items into Integrations Center"
# SHA: 4ce60d0
```

---

## Pending / Incomplete Tasks

### Integrations Center Implementation
- [ ] Create SPEC-005 detailed implementation specification (referenced but not yet written)
- [ ] Database migrations for integrations tables (integrations, partner_integrations, integration_logs)
- [ ] Backend: Integration manifest system, lifecycle hooks
- [ ] Backend: Plugin/adapter architecture for extensibility
- [ ] Backend: Webhook endpoint routing for event-driven integrations
- [ ] Backend: Integration health monitoring service
- [ ] Backend: Multi-tenant isolation (partner-scoped config)
- [ ] UI: Integration marketplace/app center page
- [ ] UI: Integration cards with status, category filtering, search
- [ ] UI: OAuth2/API key configuration UI
- [ ] UI: Integration status monitoring dashboard
- [ ] UI: Event handling and automation configuration
- [ ] Security: Encryption at rest, RBAC, audit logging, rate limiting

### First Reference Integrations
- [ ] Implement Syncro PSA integration (SPEC-002) - P1
- [ ] Implement MSP360/MSPBackups integration (SPEC-004) - P2

### SNMP Discovery Enhancement
- [ ] Add snmp-mp crate (0.3.x) to agent dependencies
- [ ] Implement SNMP query logic in agent/src/discovery/mod.rs
- [ ] Add 6 new columns to discovered_devices table
- [ ] Implement device type classification logic
- [ ] Update dashboard to display SNMP-enriched device data

---

## Reference Information

### PDFs Reviewed
- **Syncro App Center:** ~/Documents/Apps _ Arizona Computer Guru LLC.pdf
  - Shows: Syncro Cloud Backup, Guardz, IronScales, ThreatDown integrations
  - Categories: Accounting, Backup, Business Automation, Payments, Remote Access, Security, Other
- **MSP360 Configuration:** ~/Documents/Apps _ MSPBackups_Arizona Computer Guru LLC.pdf
  - API User: dN2NcBUyMd
  - Features: whitelabeled backup, automated billing, S3/Azure storage, managed backup portal

### Commit SHAs
- `9405072` - docs(roadmap): add SNMP querying enhancement to Discovery (P2)
- `50dd179` - docs(roadmap): clarify Integrations Center design principle
- `4ce60d0` - docs(roadmap): consolidate all integration items into Integrations Center
- `00ed603` - chore(submodule): advance guru-rmm — SNMP discovery enhancement spec (P2)
- `285570b` - chore(submodule): advance guru-rmm — Integrations Center design principle
- `1b40e07` - chore(submodule): advance guru-rmm — integration consolidation (MAJOR)

### Roadmap Sections Modified
- Line 552-563: Discovery Node - SNMP discovery enhancement added
- Line 786-900+: Integration Features - Integrations Center created, PSA/Ticketing updated
- Line 587-595: Alerting - added Integrations Center references
- Line 884: Billing - Payment gateway reference added
- Line 896-951: Third-Party Usage Integration - added note and reference
- Line 975-989: Documentation, Backup, Network - all updated with references
- Line 1498+: Syncro PSA - marked as Integrations Center implementation
- Line 1616+: MSP360 - marked as Integrations Center implementation
- Line 1644-1782: Integration Catalog - CONSOLIDATED into Integrations Center

### Integration Categories in Integrations Center
- **Backup:** MSP360, Veeam, Datto, Acronis, Backblaze
- **Security:** Guardz, ThreatDown, IronScales, SentinelOne, CrowdStrike, vulnerability scanning
- **Documentation:** IT Glue, Hudu, Confluence
- **PSA/Ticketing:** ConnectWise, Autotask, HaloPSA, Syncro, RepairShopr
- **Email Security:** IronScales, Proofpoint, Mimecast
- **Identity:** Microsoft Entra ID, Google Workspace, Okta
- **Payment:** Stripe, QuickBooks, Xero
- **Remote Access:** ConnectWise Control, TeamViewer, AnyDesk
- **Alerting/Notifications:** PagerDuty, Opsgenie, Slack, Teams
- **Platform Monitoring:** Proxmox, OPNsense, pfSense, UPS/NUT, SNMP appliances
- **Patch Management:** Windows Update, apt, yum, Chocolatey, winget
- **Mobile Device Management:** Apple Business Manager, Android Enterprise
- **Usage Metering:** M365 licenses, Google Workspace, security products

### Database Schema Proposed (P2)
```sql
-- integrations table
id, name, slug, category, description, logo_url, manifest JSON

-- partner_integrations table
partner_id, integration_id, enabled, config_encrypted, status, last_sync_at, error_message

-- integration_logs table
partner_integration_id, timestamp, level, message, context JSON
```

### Integration Lifecycle (6 Phases)
1. Not configured - exists in catalog but not set up
2. Configuring - partner entering credentials/settings
3. Testing connection - API credentials being validated
4. Active - integration enabled and working
5. Error - encountered error (auth failure, API down)
6. Disabled - partner explicitly disabled
