# Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf - Pages 1-20

**Source:** Yealink Management Cloud Service(YMCS)_Channel User Guide.pdf
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Yealink Management Cloud Service(YMCS) Channel User
Guide




Single Sign-On
You can also log in via SSO , which is using your Microsoft account to easily log in
to the YMCS platform, effectively improving login efficiency, and avoiding some
of the security risks.




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Sign In with General Account
Sign in with a reseller account
Procedure
1. For the first login, click the login address in the email or enter the login address (https://ymcs.yealink.com/
  reseller) in the browser address bar.
2. Optional: Switch the language in the top-right corner.
3. Enter your account and password and click Sign In.

  💡     Note:
          If you are a first-time user, the system will prompt you to agree to the use of cookies, accept the
          privacy policy and terms of service, and update your password if necessary.
          If the login protection is enabled to enhance login security, you need to perform identity verification
          after logging in. For more information, refer to the login protection.




Sign in with a support account
Prerequisites
You own a support account, and the support account has channel permissions.

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About how to apply for an account with channel permissions, please refer to:
FAQ.

Procedure
1. For the first login, click the login address in the email or enter the login address (https://ymcs.yealink.com/
  reseller) in the browser address bar.
2. Optional: Switch the language in the top-right corner.
3. Click Support.




4. Enter your account and password and agree to the privacy policy.
5. Click Login.




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Manage Multiple Data Centers
YMCS has three data centers, EU, US, and AU regions.
The data between each region is isolated, meaning that data belonging to
enterprises under the EU region will be stored in the EU region data center,
while data belonging to enterprises under the US region will be stored in the US
region data center.
  You can view and manage the enterprises and devices under different regions. For more information, see
  manage enterprise users.
  When creating enterprise users, you can select the belonging region for the enterprise account. And the
  enterprise data will be stored in the region you select. For more information, see add enterprise users.




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Edit Account Information
Introduction

Click                 and go to the Account Settings page to view and edit the account
information. You can also switch languages, view the privacy policy and terms of
service, download documents, or sign out.

Edit the Login Password
Introduction
To ensure account security, we recommend that you change the password
regularly.
Procedure
1. Sign in to YMCS.


2. Click              > Account Settings.
3.




3. In the Password field, click Edit.
4.




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4. Enter the current password, the new password, and the confirm password.

     💡   NOTE
         Password requirements:
          The password must be between 8 and 32 characters.
          The password must contain at least three of the following: numbers, lowercase and uppercase
          letters, and special characters.
          The password must only contain numbers, lowercase and uppercase letters, and special characters
          (excluding space).
          Password cannot contain account.
          The password cannot contain continuous or repeated more than 3 times characters.


5. Click OK.
6.




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Edit Contacts and Contact Number
Introduction
You can modify the contact person and contact phone number associated with
your account, which is used to facilitate communication with your superiors.
Procedure
1. Sign in to YMCS.


2. Click              > Account Settings.
3. In the Contact/Phone Number field, click Edit.
4.




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4. When you finish editing, click Save.
5.




Trusted Devices
Procedure
1. Log in to YMCS.
2. Click System > Account Information.
3. In the Trusted Devices section, click View.
4. In the pop-up window, you can view all the devices where you have previously checked the "Skip re-
   verification within 30 days" option during login verification. You can remove devices, and the next time you

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  log in with those devices, you will need to undergo MFA verification again.




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Configure Login Verification (Sub
Account)
Prerequisite
The super administrator has enabled login protection for you. Otherwise, you cannot
enable the login protection.
Perform Login Verification

Introduction
After the super administrator has enabled the login protection for you, you need
to choose the login verification for the initial login. The selected verification
method will serve as your subsequent login protection method.




Perform Email Verification
If you select email verification during the initial login, it will serve as your
subsequent login protection method.
Procedure
1. Select Email, and enter the dynamic code in the mail you received.

  (Optional) Check the "Skip re-verification within 30 days" option, and you will
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     not need to undergo verification when logging in to this account using the
     same device within 30 days.
2. Click OK.

3.




Perform Virtual MFA Verification
Procedure
1. Select Virtual MFA Device.

2. Download and open Google Authenticator on your phone and click Get

     started.
3. Sign in to a Google account.


     💡   TIP
         After you sign in to a Google account, you can back up the verification codes to your Google
         account for easy retrieval. To avoid situations where verification codes cannot be retrieved
         after Google Authenticator is uninstalled or data is cleared, it is recommended that you do not
         skip the login steps.


4. Do one of the following:

       Select Scan a QR code in Google Authenticator and scan the QR code in the
       pop-up window on the YMCS portal.
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    Select Enter a setup key on Google Authenticator, then enter the YMCS
    account and the key displayed in the pop-up window, and click Add.




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5. The dynamic code will be displayed in Google Authenticator.

6. Enter the dynamic code into the corresponding area of YMCS.

     (Optional) Check the "Skip re-verification within 30 days" option, and you will
     not need to undergo verification when logging in to this account using the
     same device within 30 days.
7. Click OK.

8.


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Change Login Protection Methods
Procedure
1. Sign in to YMCS.


2. Click           > Account Settings.
3. In the Login Protection field, click Edit.

4. Do one of the following to select the desired login protection method:

    Select Email, enter the dynamic code in the mail you received, and click OK.

     i. Select Virtual MFA Device.

     ii. Install and open Google Authenticator on the mobile side, and click Get

       started.




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     iii.


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      iii. Sign in to a Google account.


  💡    Tip:
       After you sign in to a Google account, you can back up the verification codes to your Google
       account for easy retrieval. To avoid situations where verification codes cannot be retrieved
       after Google Authenticator is uninstalled or data is cleared, it is recommended that you do not
       skip the login steps.


      iv. Do one of the following:

          Select Scan a QR code in Google Authenticator and scan the QR code in
          the pop-up window on the YMCS portal.




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         Select Enter a setup key on Google Authenticator, then enter the YMCS
         account and the key displayed in the pop-up window, and click Add.




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     v. The dynamic code is displayed in Google Authenticator.

     vi. Enter the dynamic code into YMCS and click OK.




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Configure Login Verification (Super
Administrator)
Introduction
For single-factor authentication, the passwords are easily cracked by brute
force. To solve that, YMCS supports multi-factor authentication (MFA), requiring
users to pass two authentications before they can sign in to YMCS. By enabling
login protection, you will need to authenticate through both password and
dynamic verification code to gain authorization and sign in to YMCS.
Email Verification
Enable Email Verification
Procedure
1. Sign in to YMCS.


2. Click              > Account Settings.
3. In the Login Protection field, click Edit.
4. Select Email, enter the dynamic code in the mail you received, and click OK.




5.

Sign In with Email Verification
After enabling it, users will receive a verification email after entering their
account and password to log in. Enter the verification code in the corresponding
area to complete the login process.
Procedure
1. After clicking Sign In, enter the verification code received in your email in the corresponding area.
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