---
name: feedback_rmm_longops_fire_and_forget
description: Long-running RMM endpoint ops (software installs, big downloads) must be fire-and-forget, not live-monitored
metadata:
  type: feedback
---

Long-running endpoint operations via RMM (software installs, large downloads,
BD/AV deployment) must run **unattended** — dispatched fire-and-forget, NOT
babysat with live polling loops. Howard's directive (2026-06-21): "this needs to
happen without us monitoring it."

**How to apply:** run the long op under the endpoint's **Task Scheduler** as
SYSTEM (`schtasks /Create ... /RU SYSTEM /RL HIGHEST /SC ONCE /F` then
`schtasks /Run`), or a detached process that logs its own result to a file. The
RMM command returns immediately. **Verify later by OUTCOME** (e.g. the endpoint
appearing in GravityZone inventory, a result/log file, a service check) on a
separate check — never sit in a poll loop for minutes. This mirrors how Syncro /
real RMM deployments work: fire the job, walk away, check status afterward.
See [[feedback_bitdefender_unattended_install]].
