---
type: client
name: cryoweave
display_name: CryoWeave
last_compiled: 2026-05-24
compiled_by: DESKTOP-0O8A1RL/claude-main
sources:
  - clients/cryoweave/session-logs/2026-05-21-session.md
  - clients/cryoweave/session-logs/2026-05-22-session.md
  - clients/cryoweave/impeccable/PRODUCT.md
backlinks: []
---

# CryoWeave

## Profile

- **Contract type:** Project / break-fix (web services, SEO, marketing)
- **Key contacts:** Greg Schickling (Owner & Fabricator) — greg@cryoweave.com — (520) 347-8440
- **Business address:** 7437 E 22nd St, Tucson, AZ 85710
- **Billing rate:** [unverified — not recorded in session logs]
- **Syncro customer ID:** [unverified — not recorded in session logs]
- **GuruRMM enrollment:** None recorded

## Business Overview

CryoWeave manufactures custom cryogenic cable assemblies (millikelvin to 300K) for university research institutions and space agencies. Primary revenue is astrophysics projects. Quantum computing is a growth target, not current revenue.

**Core differentiators:**
- 60-day delivery on configurations that competitors decline
- Non-standard connector flexibility (most fabricators refuse)
- Custom superconducting wire manufacturing (any alloy, small batch — NbTi, Nb, YBCO, research alloys)
- Integrated thermal bleed-off plates (10x faster installation)
- No length limits; small batch / prototype friendly
- US-based

**Standards & qualifications:** IPC J-STD-001ES (space applications soldering), IPC-A-610 Class 3 (high-reliability inspection), IPC/WHMA-A-620 (cable & harness fabrication)

**Space agency credentials:** NASA, ESA, CNES (all publicly discussable). NIST is an existing customer — public naming requires legal verification [unverified status].

**Price range:** $600–$20,000 per assembly depending on complexity. Lead time: 60 days typical.

**Primary competitors:** Universal Cryogenics (long lead times — CryoWeave's main positioning target), Tekdata/Cryoconnect (UK).

## Infrastructure

### Web Hosting

| Host | IP | Role | OS/Stack | Notes |
|---|---|---|---|---|
| ix.azcomputerguru.com | 172.16.3.10 | cPanel/WHM shared hosting | Apache, PHP 8.1.34 | ACG-managed IX Web Hosting |

- **Production site:** https://cryoweave.com
- **Dev site:** http://dev.cryoweave.com
- **WordPress admin:** https://cryoweave.com/wp-admin
- **WordPress version:** 7.0 (upgraded from 6.1.10 on 2026-05-21)
- **Dev site type:** Static HTML (WordPress removed 2026-05-22; 106MB WP backup retained at `/home/cryoweave/public_html/dev-wordpress-backup-20260522.tar.gz`)
- **WordPress path:** `/home/cryoweave/public_html`
- **Dev path:** `/home/cryoweave/public_html/dev/`
- **Plugins:** 8 total including RankMath SEO 1.0.220 (installed 2026-05-21)

### Email & Identity

- **Domain:** cryoweave.com
- **Email:** **Microsoft 365 / Exchange Online** (confirmed 2026-06-15 — MX `cryoweave-com.mail.protection.outlook.com`, `autodiscover` → `autodiscover.outlook.com`). The IX/cPanel box only hosts the website, not mail.
- **M365 tenant:** Cryoweave | Tenant ID `44705a37-b5d8-4bb1-882d-e18775612ada` | initial domain `cryoweave.onmicrosoft.com`
- **Remediation suite:** onboarded 2026-06-15 (all ComputerGuru apps consented + roles; no MDE). ACG Global Admin `sysadmin@cryoweave.com` created (creds: SOPS `clients/cryoweave/m365-sysadmin.sops.yaml` + 1Password Clients). MFA not yet registered on it.
- **Greg's email:** greg@cryoweave.com (Greg Schickling, owner/GA)
- **DNS (zone on ns1/ns2.acghosting.com / IX) as of 2026-06-15:**
  - **SPF** OK: `v=spf1 +a +mx +ip4:72.194.62.5 +ip4:162.248.93.233 +ip4:162.248.93.81 +include:spf.protection.outlook.com -all` (authorizes M365, aligned).
  - **DMARC** `_dmarc` → `v=DMARC1; p=quarantine; sp=quarantine; fo=1; rua=mailto:rua@azcomputerguru.com` (hardened from p=none to **p=quarantine** 2026-06-15; **promote to p=reject** after ~1 week of clean aggregate reports confirm all legit senders — incl. the IX website/contact form — align). Cross-domain report authorization published on the azcomputerguru.com Cloudflare zone: `cryoweave.com._report._dmarc.azcomputerguru.com TXT "v=DMARC1;"` (2026-06-15). `rua@azcomputerguru.com` **shared mailbox created** in ACG's tenant (DisplayName "DMARC Reports", GUID 46b898f8-cfac-4b81-8980-e681b13fb833, mike@ FullAccess+automap) — full reporting chain live; aggregate reports arrive within ~24h. (NB: a single `*._report._dmarc` wildcard does NOT cover a 2-label reported domain; add one per-client record on the azcomputerguru.com Cloudflare zone.)
  - **DKIM** (M365 selector1/2): CNAMEs published + **signing ENABLED 2026-06-15** (`Get-DkimSigningConfig`: Enabled=True, Status=Valid, 2048-bit). Targets `selector1-cryoweave-com._domainkey.cryoweave.w-v1.dkim.mail.microsoft` (+ selector2).
  - Stale `mail.cryoweave.com` CNAME → old Neptune (67.206.163.124) **removed**.
- **Outbound-email issue (open):** Greg reports mail not reaching recipients. SPF passes/aligns, so auth isn't hard-failing; pending **message trace** + Greg's NDR to pinpoint restriction/reject/junk.
  - **DMARC-report analysis (2026-06-23):** cryoweave M365 outbound is **clean** — NO outbound connector/transport rule, mail leaves from Microsoft IPs, and the Google aggregate report shows **dmarc=pass**. The DMARC "failures" in `rua@azcomputerguru.com` were **receiver-side artifacts**: cryoweave mail sent to INKY-protected receivers (azcomputerguru.com and other ACG/INKY tenants) gets re-injected by INKY (`ipw-outbound.inkyphishfence.com`), which breaks SPF+DKIM at *that receiver*. cryoweave itself is NOT on INKY. So Greg's deliverability issue (if real) is likely NOT a cryoweave-side auth problem for normal recipients — investigate the specific recipients/NDRs. See [[reference_inky_outbound_breaks_dmarc]].
- **Website contact-form mail — FIXED (2026-06-23):** The WordPress site (Ninja Forms) previously sent via cPanel PHP-mail (`envelope=ix.azcomputerguru.com`, cPanel `default` DKIM), which failed DMARC. Now routed through **Microsoft Graph (app-only)** so it sends as a real M365 mailbox, DMARC-aligned:
  - **`noreply@cryoweave.com`** — shared mailbox (no license), GUID `19495079-8295-4df2-8e51-4686fc764648`.
  - **App "CryoWeave Web Mailer"** (`client_id 4003c79e-d4ac-4265-ba36-da783d89ee4d`), Graph `Mail.Send` (application), **scoped by `New-ApplicationAccessPolicy`** (group `webmailer-scope@cryoweave.com`) to send ONLY as noreply@. Secret in vault `clients/cryoweave/web-mailer-app.sops.yaml` (expires 2028-06-23).
  - **mu-plugin** `wp-content/mu-plugins/cw-graph-mailer.php` overrides `wp_mail()` via `pre_wp_mail` → POSTs Graph `sendMail` as noreply@, preserving To/Cc/Reply-To/Subject/body; **falls back to default wp_mail on any Graph failure**. Verified: `wp_mail()` returns `true` (Graph 202).

### Network

- **Hosting:** IX Web Hosting (cPanel), ACG-managed server 172.16.3.10
- **SSH:** `root@172.16.3.10` (key auth, port 22) — direct root works; cPanel user `cryoweave` is subject to cPHulk lockout on failed SSH attempts

## Access

- **SSH (web server):** `ssh root@172.16.3.10` (bypasses cPanel cPHulk restrictions)
- **WHM/cPanel:** https://ix.azcomputerguru.com:2083
- **WP Admin user 1:** mikeadmin (mike@azcomputerguru.com, Administrator)
- **WP Admin user 2:** guruadmin (rob@azcomputerguru.com, Administrator — prior work)
- **Vault path:** `clients/cryoweave/wordpress-admin.sops.yaml`

### Vault contents (structure)

```
site, url, wp_admin_url
credentials.mikeadmin.{username,password,email,role}
credentials.guruadmin.{username,email,role,note}
wordpress.{version,php_version,path}
cpanel.{username,server,email}
contact.{name,email,phone,address}
```

Retrieve: `bash $VAULT get clients/cryoweave/wordpress-admin.sops.yaml`

## Dev Site — Static Site (current state as of 2026-05-22)

Six-page static HTML/CSS site built with bold-light theme. Design system: IBM Plex Sans + Mono, orange accent (#ff6b35), 64px headlines. WCAG 2.1 AA compliant. Mobile-responsive (breakpoints at 768px, 1024px).

**Pages:** index, about, capabilities, applications, resources, contact

**Deployed to:** `/home/cryoweave/public_html/dev/`

**Pending before production launch:**
- Formspree endpoint ID from Greg (contact.html placeholder at line 108)
- Real testimonials (currently drafted)
- Assembly photos from Greg
- Google Business Profile setup
- Research Universal Cryogenics competitive positioning
- Verify NIST naming permission (legal)
- RankMath SEO configuration

## Patterns & Known Issues

- **cPHulk lockout:** Multiple failed SSH attempts as `cryoweave` user trigger cPanel security lockout. Always use `root@172.16.3.10` directly.
- **WordPress special characters:** Special characters in WP admin passwords (via WP-CLI over SSH) cause authentication failures. Use alphanumeric passwords for command-line-created accounts.
- **Vault pull-rebase required:** Vault repo may have upstream commits; always `git pull --rebase` before vault push.
- **Design audience:** Physicists and university administrators. Academic/journal aesthetic (Nature, IEEE), not SaaS marketing. IBM Plex typography.
- **Market positioning:** Target universities frustrated with Universal Cryogenics lead times. Primary message: "60-day delivery when standard fabricators say 'wait'."

## Active Work

**Phase 1 (immediate, as of 2026-05-22):**
- [ ] Google Business Profile — claim/create, add NASA/ESA/CNES qualifications and photos
- [ ] Get high-res assembly photos from Greg (assemblies, thermal bleed-off, NASA/ESA/CNES project examples if allowed)
- [ ] Replace dev homepage with professional version on production domain
- [ ] Research Universal Cryogenics (lead times, pricing, CryoWeave win/loss positioning)
- [ ] Get Formspree account ID from Greg for contact form

**Phase 2 (next 30 days):**
- [ ] Customer testimonials collection
- [ ] Case studies: NIST reverse twist project, astrophysics detector wiring
- [ ] Professional photography (workshop, assembly close-ups, Greg at work)
- [ ] Application-specific subpages (/astrophysics-cryogenic-detectors/, /quantum-computing-cables/, /space-mission-hardware/)
- [ ] Google Search Console — verify ownership, submit sitemap
- [ ] RankMath configuration (focus keywords, meta descriptions, schema, sitemap)

## History Highlights

- **[Prior to 2026-05-21]** SEO audit, competitive research, noindex fix performed (details in earlier undocumented sessions).
- **2026-05-21** — Greg meeting (21 Q&A): primary market confirmed as astrophysics (not quantum computing); CNES added to agency credentials; 60-day delivery identified as primary competitive advantage. WordPress 6.1.10 → 7.0 upgrade (dev + production). RankMath SEO plugin installed. WordPress admin account `mikeadmin` created. Credentials vaulted in SOPS. Four homepage design iterations; professional academic style (IBM Plex) published to dev site.
- **2026-05-22** — Full 6-page static site built with bold-light theme (orange accent, IBM Plex). WordPress installation removed from dev server (backed up). WCAG 2.1 AA compliance applied throughout. Site deployed to http://dev.cryoweave.com/ awaiting client review and content from Greg.

## Backlinks

- `wiki/systems/ix-webhosting.md` [if exists] — shared hosting server
