# Session Log — 2026-06-05

## User
- **User:** Mike Swanson (mike)
- **Machine:** GURU-5070
- **Role:** admin

## Session Summary

The session began as a request to check Exchange Online Protection for an email from "Georg" that Mike could not find. The EOP quarantine query against the ACG tenant (azcomputerguru.com) returned HTTP 401 on every Exchange REST adminapi call — including a known-good `Get-Mailbox` — proving the failure was not the quarantine cmdlet but the Security Investigator service principal lacking Exchange permissions on ACG's own tenant. Investigation showed the SP held zero directory role assignments. The Exchange Operator role had been assigned to its SP back on 2026-05-15, but the others had never been set.

Root-causing "what happened" to the permissions: directory-audit logs (30-day retention) contained zero "Remove member from role" events, and the PIM/schedule endpoints returned `AadPremiumLicenseRequired` — ACG has no Entra ID P2, so PIM cannot auto-expire role assignments. Git blame on `onboard-tenant.sh` showed the directory-role assignment block was added on 2026-04-20 (commit cd50117a). ACG was onboarded before that date, so it received app consent + API permissions but never the directory roles. Nothing was removed; the roles were simply never assigned. The fix was to run `onboard-tenant.sh azcomputerguru.com`, which assigned Exchange Administrator (Security Investigator + Exchange Operator), Conditional Access Administrator (Tenant Admin), and User Administrator + Authentication Administrator (User Manager). A secondary bug was found and fixed: `role_assigned()` had an unencoded space in its Graph `$filter`, so the query always failed and the function always returned false.

With Exchange access restored (via the Exchange Operator token, whose role had replicated since 5/15), the email hunt resumed. Georg Haubner (ghaubner@dataforth.com) sent Mike two emails on 6/4 ("Need internal IP address available for external connection"), both delivered to the Inbox and marked read. The email Mike was actually missing was a third reply at 6:30pm MST (01:30 UTC 6/5). The ACG inbound trace had no record of it, yet the Dataforth outbound trace showed it "Delivered." The Dataforth message-trace detail revealed it was routed by a transport rule ("INKY - Annotation - Recipient Not Group Member") to Mailprotector's outbound gateway (dataforth-com.outbound.emailservice.io / 52.3.213.180) and never re-emerged to ACG — it was held at Mailprotector. Mike released it manually. Dataforth layers INKY (annotation) + Mailprotector CloudFilter (outbound delivery) on top of Exchange Online.

Mike then asked whether Mailprotector has an API. Research established the live console/API is `emailservice.io` (`console.mailprotector.com` is dead; `api.mailprotector.com` is only a Postman doc mirror). Mike provided an API key; using his `MailProtectorAPI.pdf` (74-page image-based PDF, rendered via newly-installed poppler), the full REST surface was catalogued. The key was vaulted and a new `/mailprotector` skill was built (mirroring the packetdial pattern), code-reviewed (APPROVED), and committed.

The session closed on a larger thread: the `ExternalCodeReview.zip` Mike had saved in `clients/dataforth/` is Georg's evolving Power Monitor dashboard (an AI/Antigravity-built vanilla-JS SPA for Dataforth's power meters). Three analysis agents produced a full understanding (frontend, device API/tooling, security). Mike then specified a near-term goal: publish a gated, proxied demo at PWM.dataforth.com for partner/staff feedback. Across several iterations we shaped the architecture and wrote `GATEWAY-SPEC.md` and `QUESTIONS-FOR-GEORG.md`. This demo work is parked pending Mike's conversation with Georg later today.

## Key Decisions

- **Diagnosed the permission gap as "never assigned," not "removed."** No removal events in audit retention + no Entra P2 (so no PIM expiry) + git blame showing the directory-role feature postdates ACG's onboarding = roles were never set. Avoided chasing a phantom breach/removal.
- **Used the Exchange Operator token (role replicated since 5/15) to read mail immediately** rather than waiting on the freshly-granted Security Investigator role to replicate (which had not completed even after ~35 min).
- **Switched to `Get-MessageTraceV2`** after `Get-MessageTrace` returned BadRequest (Microsoft retired the V1 cmdlet).
- **Vaulted the Mailprotector key and built a reusable skill** rather than a one-off script — the hunt-and-release is now ~2 API calls and works across every client on the CloudFilter stack.
- **Session log placed at root `session-logs/`** (multi-scope: ACG tenant + claudetools skill + Dataforth), so the wiki-compile phase was skipped.
- **Demo architecture (advisory only — not changing Georg's code):** gateway hosted INSIDE the Dataforth network + outbound tunnel to PWM.dataforth.com (no meter publicly exposed); passwordless admin-minted magic links; a simple self-managed user list (explicitly NOT AD/Entra); `internal` flag as the master gate for all IP-related + destructive surface; per-user capability checkboxes among internal users; new users default read-only + simulation-only.
- **Show-everything-simulate-the-rest UX:** non-admins see all controls; lacking a capability routes the write to a client-side simulation, not a 403 — the gateway remains the hard backstop.
- **Demo as an isolated module, not a fork** (app is actively evolving; a fork would drift). Corrected mid-thread: the product is a computer-run app, not flashed to the meter — so the "embedded flash / no build step" rationale in Georg's project.md is outdated, and the demo-strip motivation is hygiene/safety, not flash size.

## Problems Encountered

- **EOP quarantine 401 on ACG tenant** — Security Investigator SP had no directory roles. Resolved by running `onboard-tenant.sh azcomputerguru.com` (assigned all required roles).
- **`onboard-tenant.sh role_assigned()` always returned false** — unencoded space in `?$filter=principalId eq '...'`. Fixed to `%20`; verified live (unencoded → empty/error, encoded → n:1). Committed bf58675.
- **Fresh Security Investigator role would not replicate to Exchange RBAC** (~35+ min, still 401). Worked around by using the long-standing Exchange Operator role token instead.
- **Background quarantine poll task (biy6ecbqa) failed** — 27-min timeout waiting on replication; superseded by the Exchange Operator approach. No impact.
- **`Get-MessageTrace` BadRequest** — retired by Microsoft. Used `Get-MessageTraceV2`.
- **`api.mailprotector.com` and `console.mailprotector.com` dead-ends** — former is a Postman docs shell, latter does not resolve. Real API base is `emailservice.io/api/v1`.
- **PDF unreadable** — Read tool needs poppler (`pdftoppm`); `pytddf`/PyPDF2 absent; `py -` opened a REPL. Installed poppler via winget; PDF was image-based (74 bytes text from 74 pages) so rendered pages to PNG and read visually.
- **`/tmp` path mismatch on Windows** — extracted the zip to `C:\Users\guru\AppData\Local\Temp\ecr_work` so the Read tool and agents could reach it.
- **Self-correction:** claimed to have added the strip-point note to GATEWAY-SPEC.md before actually writing it; corrected and wrote it in the following turn.

## Configuration Changes

**claudetools repo:**
- Modified: `.claude/skills/remediation-tool/scripts/onboard-tenant.sh` — `role_assigned()` `%20` fix + corrected stale PIM-misdiagnosis comment. (commit bf58675)
- Created: `.claude/skills/mailprotector/SKILL.md`, `scripts/mp_client.py`, `scripts/mp.py`, `references/api.md` — new `/mailprotector` skill. (commit ce97448)
- Created: `clients/dataforth/power-monitor-demo/GATEWAY-SPEC.md`, `clients/dataforth/power-monitor-demo/QUESTIONS-FOR-GEORG.md` — demo shaping docs (committed by this session's sync).
- Note: `.claude/memory/feedback_365_remediation_tool.md` edit (ACG roles + onboarding-gap gotcha) was reverted by Mike/linter; not re-added.

**vault repo:**
- Created: `msp-tools/mailprotector.sops.yaml` — Mailprotector API key. (commit b30923c)

**System (GURU-5070):**
- Installed poppler via `winget install oschwartz10612.Poppler` (for PDF rendering; `pdftoppm`/`pdftotext` at `%LOCALAPPDATA%\Microsoft\WinGet\Packages\oschwartz10612.Poppler_*\poppler-25.07.0\Library\bin`).

**M365 — ACG tenant directory roles assigned (via onboard-tenant.sh):**
- Security Investigator SP (9d242c15-…) → Exchange Administrator
- Exchange Operator SP (83c225f1-…) → Exchange Administrator
- Tenant Admin SP (046a7f70-…) → Conditional Access Administrator
- User Manager SP (04020a4e-…) → User Administrator + Authentication Administrator

## Credentials & Secrets

- **Mailprotector CloudFilter API key:** `R-PTIbuYNwEgmGbaJly69t77zXg1hX-HRo4atjdaKMo`
  - Vaulted at `msp-tools/mailprotector.sops.yaml` (field `credentials.api_key`).
  - Bearer token. Per-manager-role key from `emailservice.io/profile` → role → "View API Key".
  - Plaintext temp copy (`/tmp/mp-token`) was deleted after vaulting.

## Infrastructure & Servers

- **ACG M365 tenant:** azcomputerguru.com → `ce61461e-81a0-4c84-bb4a-7b354a9a356d`. No Entra ID P2 (PIM unavailable).
- **Dataforth M365 tenant:** dataforth.com → `7dfa3ce8-c496-4b51-ab8d-bd3dcd78b584`. ACG holds GDAP "Partner Technician" delegation into it.
- **ComputerGuru MSP app SPs (ACG tenant):** Security Investigator app `bfbc12a4-f0dd-4e12-b06d-997e7271e10c` / SP `9d242c15-6cd3-46ec-96d3-bcafaaaca333`; Exchange Operator app `b43e7342-5b4b-492f-890f-bb5a4f7f40e9` / SP `83c225f1-b38d-4063-9fdd-642b6b09ae8b`; Tenant Admin SP `046a7f70-bb08-4309-ae14-5fb5e9e78b62`; User Manager SP `04020a4e-4faf-4dda-b4f1-cd2151f00ed6`.
- **Exchange Administrator role template:** `29232cdf-9323-42fd-ade2-1d097af3e4de`.
- **Dataforth mail security stack:** INKY (annotation; `*.inkyphishfence.com`) + Mailprotector CloudFilter (outbound/inbound delivery; `dataforth-com.outbound.emailservice.io`, 52.3.213.180) layered on Exchange Online via transport rules + connectors. Outbound connector "Outbound-Mailprotector" (recipientDomains `*`). The held message was routed by transport rule "INKY - Annotation - Recipient Not Group Member".
- **Mailprotector:** console/login + API host `https://emailservice.io`; API base `https://emailservice.io/api/v1` (Bearer). `api.mailprotector.com` = Postman docs only; `console.mailprotector.com` = dead.

## Commands & Outputs

```bash
# Resolve tenant + get EXO token (remediation-tool)
bash get-token.sh azcomputerguru.com investigator-exo   # cert auth

# Assign Exchange Admin to an SP (Graph, tenant-admin token)
POST https://graph.microsoft.com/v1.0/roleManagement/directory/roleAssignments
  {"principalId":"<sp>","roleDefinitionId":"29232cdf-...","directoryScopeId":"/"}

# Full onboarding (assigns all directory roles, idempotent)
bash onboard-tenant.sh azcomputerguru.com            # exit 0, all roles ASSIGNED

# role_assigned() bug proof
?$filter=principalId eq '<sp>'     -> empty/error (unencoded space)
?$filter=principalId%20eq%20'<sp>' -> n:1        (fixed form)

# Exchange Online held-mail / trace (adminapi InvokeCommand)
Get-QuarantineMessage  -RecipientAddress mike@azcomputerguru.com
Get-MessageTraceV2     -SenderAddress ghaubner@dataforth.com -RecipientAddress mike@azcomputerguru.com
Get-MessageTraceDetailV2 -MessageTraceId <id>   # showed INKY rule -> emailservice.io

# Mailprotector API (validate + held mail + release)
GET  https://emailservice.io/api/v1/domains                      # 200 (token valid)
GET  https://emailservice.io/api/v1/{scope}/{id}/messages        # list held/quarantined
POST https://emailservice.io/api/v1/messages/{id}/deliver        # release one
POST https://emailservice.io/api/v1/{scope}/{id}/messages/deliver_many

# New skill smoke test
py mp.py status     # HTTP 200, auth valid
py mp.py domains    # 200, live domains

# PDF render (poppler)
pdftoppm -png -r 140 MailProtectorAPI.pdf pg     # 74 pages -> PNG (text layer empty)
```

Held message MessageId: `<SN4PR0201MB3613C475FC8175669B30464AC2112@SN4PR0201MB3613.namprd02.prod.outlook.com>`

## Pending / Incomplete Tasks

- **Dataforth Power Monitor demo — PARKED** pending Mike↔Georg conversation (later today 2026-06-05). Deliverables ready: `clients/dataforth/power-monitor-demo/GATEWAY-SPEC.md` (living draft) + `QUESTIONS-FOR-GEORG.md` (opened in Notepad++ for Mike's edits).
- After Georg's answers: optionally produce a polished **Georg-facing** version of the questions + a clean external code-review writeup; fold any decisions back into GATEWAY-SPEC.md.
- **Open parameters for Georg** (GATEWAY-SPEC §11): curated live-meter allowlist, explore-IP subnet, session lifetime, magic-link delivery (manual vs M365 SMTP), hosting box + tunnel choice (Cloudflare vs ACG NPM), product form (desktop app vs on-prem server).
- **Mailprotector:** consider an allow-rule for ghaubner@dataforth.com / dataforth.com to prevent future legit-mail holds (API supports allow/block rules); optionally wire email-send for magic links later.
- **Other tenants still on the old deprecated app** (per gotchas: Valleywide, Dataforth, Cascades) — Dataforth confirmed this session to 401 on the new Security Investigator SP for Exchange; candidates for onboard-tenant.sh.
- Temp extractions left on disk: `C:\Users\guru\AppData\Local\Temp\ecr_work` and `/tmp/ecr` (can be cleaned).

## Reference Information

- **Commits — claudetools:** `bf58675` (onboard role_assigned %20 fix), `ce97448` (mailprotector skill). **Commit — vault:** `b30923c` (mailprotector key).
- **New skill:** `.claude/skills/mailprotector/` — `py mp.py messages domains <id> --sender <addr>` then `py mp.py release <msg_id> --confirm`. Read-only by default; writes gated behind `--confirm`. Release permission gotcha: entity config `permissions.messages.allow_spam_release` must be true.
- **Demo project source:** `clients/dataforth/ExternalCodeReview.zip` (115 files; vanilla-JS SPA + `dev_server.py` proxy; built by Google Antigravity/Gemini under `ghaubner`, 8000+ step transcript). Proposed demo domain: `PWM.dataforth.com`.
- **Mailprotector API doc:** `C:\Users\guru\Downloads\MailProtectorAPI.pdf` (74 pp). Public mirror: https://api.mailprotector.com/ ; help center: https://support.mailprotector.com/hc/en-us/articles/200156105-Mailprotector-API-Documentation
- **Georg Haubner:** ghaubner@dataforth.com (Dataforth).

---

## Update: 12:17 — Discord Bot Session (Winter + Mike) — GURU-BEAST-ROG

### Part 1 — Ticket #32387 field audit (Winter)

Winter flagged that Syncro ticket #32387 had priority, assignee, and issue type left blank.

**Investigation:**
- Ticket #32387 (internal ID 112248434): "Microsoft 365 sign-in issues - account secured (MFA enabled)"
- Created 2026-06-05 at 11:55 AM by the Discord bot during a remediation session
- `priority`: null, `user_id`: null, `problem_type`: "Remote Support" (invalid — not a Syncro dropdown value, renders as blank in GUI)

**Root cause:** The remediation tool skill had no Syncro ticket creation section. When the Discord task loop offered to log work in Syncro, the ticket was created without enforcing required fields.

**Fix applied to ticket:**
- `priority` set to `"2 Normal"`
- `user_id` set to `1735` (Mike)
- `problem_type` set to `"Remote"` (valid Syncro dropdown value)

**Todo created:** Coord todo `007ca9d8-d414-45a4-af90-c6ec99ef2136` — fix remediation tool Syncro ticket creation, assigned to Mike.

### Part 2 — Remediation tool skill fix (Mike)

Mike requested the skill be modified to enforce required fields going forward.

**Change:** Added "Syncro Ticket Creation" section to `.claude/commands/remediation-tool.md` specifying:
- `priority`: always `"2 Normal"` (or `"4 Urgent"` for active emergency)
- `user_id`: always required — `mike` → 1735, `howard` → 1750, `winter` → 1737
- `problem_type`: `"Security"` for breach/M365 work, `"Remote"` for general remote support. `"Remote Support"` explicitly called out as invalid.
- Enforcement checklist added to prevent null fields in POST payload

**Files changed:** `.claude/commands/remediation-tool.md`

---

## Update: 15:14 PT — Von's Carstar: Tim Miller email forwarding (Winter) — GURU-BEAST-ROG

## User
- **User:** Mike Swanson (mike) [Discord bot session — request by Winter]
- **Machine:** GURU-BEAST-ROG
- **Role:** admin

### Session Summary

Winter requested that Tim Miller's email be re-enabled and forwarded to Maria at Von's Carstar. The bot looked up the Syncro customer (Von's Carstar, ID 33841402) and resolved the M365 tenant via `resolve-tenant.sh` (tenant ID `53de51b9-a063-4f46-88ff-7c3468828ed9`).

Graph API lookup showed Tim Miller's account (`tim@vonscarstar.com`) was already active — `accountEnabled: true` and `AccountDisabled: false` in Exchange. No forwarding was configured. The `investigator-exo` token returned 401 on this tenant (Security Investigator SP lacks Exchange role — same pattern as the ACG tenant issue from earlier today). The `exchange-op` token worked and was used for all Exchange operations.

Set-Mailbox was called with `ForwardingSmtpAddress` and `DeliverToMailboxAndForward: true`. First attempt (bare email address) silently no-oped — forwarding did not apply. Second attempt using the required `smtp:Maria@vonscarstar.com` prefix succeeded. Verified via Get-Mailbox: forwarding confirmed live.

Winter directed the work to be logged on existing Syncro ticket #32389 ("Tim Miller Email and copy maria on it if possible"). A comment was added documenting the forwarding configuration.

### Key Decisions

- **Used `exchange-op` token instead of `investigator-exo`** — investigator-exo returned 401 (Exchange role not assigned to Security Investigator SP on this tenant). exchange-op had the role and worked immediately.
- **`DeliverToMailboxAndForward: true`** — kept a copy in Tim's mailbox in addition to forwarding to Maria. Winter confirmed this was acceptable.
- **`smtp:` prefix required** — bare email address silently no-oped on Set-Mailbox. Exchange Online requires the `smtp:` prefix for `ForwardingSmtpAddress`. Verified by re-fetching mailbox after each attempt.

### Problems Encountered

- **`investigator-exo` 401 on vonscarstar.com tenant** — Security Investigator SP lacks Exchange Administrator role in this tenant. Worked around using `exchange-op` token. This tenant likely needs `onboard-tenant.sh` run against it.
- **Set-Mailbox silent no-op on first attempt** — bare email format (`Maria@vonscarstar.com`) returned HTTP 200 with no errors but forwarding did not apply. Fixed by using `smtp:Maria@vonscarstar.com`.

### Configuration Changes

- **M365 — vonscarstar.com:** `tim@vonscarstar.com` — `ForwardingSmtpAddress` set to `smtp:Maria@vonscarstar.com`, `DeliverToMailboxAndForward` set to `true`

### Infrastructure & Servers

- **Von's Carstar M365 tenant:** `vonscarstar.com` → `53de51b9-a063-4f46-88ff-7c3468828ed9`
- **Syncro customer ID:** 33841402
- **Tim Miller UPN:** `tim@vonscarstar.com`
- **Maria UPN:** `Maria@vonscarstar.com`

### Syncro

- Comment added to ticket #32389 (internal ID 112257276) — "Email forwarding configured"

### Pending / Incomplete Tasks

- **vonscarstar.com tenant needs `onboard-tenant.sh`** — Security Investigator SP has no Exchange role; investigator-exo is unusable on this tenant until roles are assigned. Run: `bash .claude/skills/remediation-tool/scripts/onboard-tenant.sh vonscarstar.com`

---

## Update: 15:42 PT — Von's Carstar Exchange License Audit (Discord / Winter)

## User
- **User:** Mike Swanson (mike)
- **Machine:** GURU-BEAST-ROG
- **Role:** admin
- **Requester:** Winter (@winterguru, ID: 624666486362996755) via Discord bot

## Session Summary

Winter requested an Exchange license audit for Von's Carstar (vonscarstar.com) via the Discord bot. The client was not present in the ClaudeTools client directory or SOPS vault, so the lookup was done via Syncro and the Microsoft Graph API.

Syncro customer search confirmed Von's Carstar (customer ID 33841402). Their recurring invoice schedule (ID 465639, "Email - Maria Chamberlin Recurring Template") showed 9 Exchange Online Plan 1 licenses billed at $5.00/month each through Pax8 — $45/month total.

The vonscarstar.com M365 tenant ID was resolved via the OpenID configuration endpoint. An access token was obtained using the ComputerGuru Security Investigator MSP app against the tenant. A Graph API query of all licensed users returned 8 active mailboxes, confirming 1 unused license out of 9 billed.

No Syncro ticket was created per Winter's decision.

## Key Decisions

- Used ComputerGuru Security Investigator app (read-only, multi-tenant) to query the tenant — no client-specific credentials were needed or stored.
- Tenant ID was resolved via public OpenID configuration endpoint rather than stored credentials.
- Reported the unused license discrepancy (9 billed, 8 assigned) proactively without being asked.

## Infrastructure & Servers

- **Tenant domain:** vonscarstar.com
- **Tenant ID:** 53de51b9-a063-4f46-88ff-7c3468828ed9
- **MSP app used:** ComputerGuru Security Investigator (client_id: bfbc12a4-f0dd-4e12-b06d-997e7271e10c)
- **Vault path:** msp-tools/computerguru-security-investigator.sops.yaml

## Commands & Outputs

```
# Tenant discovery
GET https://login.microsoftonline.com/vonscarstar.com/.well-known/openid-configuration
→ tenant_id: 53de51b9-a063-4f46-88ff-7c3468828ed9

# Syncro customer search
GET /customers?query=carstar → id: 33841402, "Von's Carstar"

# Syncro schedule
GET /schedules?customer_id=33841402
→ Schedule 465639: "Email - Maria Chamberlin Recurring Template"
→ 9x Exchange Online Plan 1 @ $5.00/mo = $45.00/mo (Pax8)

# Graph API — licensed users
GET /v1.0/users?$select=displayName,userPrincipalName,assignedLicenses,accountEnabled
→ 8 users with SKU 4b9405b0-7788-4568-add1-99614e613b69 (Exchange Online Plan 1)
```

Active mailboxes:
- garrett@vonscarstar.com
- joe@vonscarstar.com
- kevin@vonscarstar.com
- lindsey@vonscarstar.com
- Maria@vonscarstar.com
- miguel@vonscarstar.com
- steven@vonscarstar.com
- tim@vonscarstar.com

**1 unused license** — 9 billed, 8 assigned.

## Pending / Incomplete Tasks

- No action taken on unused license. Winter did not request a change. If client wants to reduce to 8, update Pax8 subscription and Syncro recurring schedule (line item qty on schedule 465639).

## Reference Information

- Syncro customer: https://computerguru.syncromsp.com/customers/33841402
- Syncro schedule 465639 — monthly, next run 2026-06-16
- Pax8 SKU: Exchange Online Plan 1 (4b9405b0-7788-4568-add1-99614e613b69)
