# Product

## Register

brand

## Users

**Primary:** University researchers in physics and astrophysics labs who need custom cryogenic cable assemblies for experiments, detectors, and dilution refrigerators. They work in grant-funded environments where timelines matter and non-standard requirements are the norm.

**Secondary:** University administrators and procurement officers who approve suppliers. They need to justify spending to committees and require clear evidence of qualifications, reliability, and value.

**Context:** Users arrive frustrated. Standard fabricators have told them "no" to non-standard connectors, "wait months" for custom work, or "order 100 minimum" when they need 3 prototypes. They're searching for someone who can say "yes" and deliver in 60 days.

**Job to be done:** Find a qualified fabricator who can handle their exact specifications (non-standard connectors, custom superconducting wire, integrated thermal management) and deliver on a university research timeline.

## Product Purpose

CryoWeave manufactures cryogenic cable assemblies (millikelvin to 300K) for university research applications. They solve three critical pain points:

1. **60-day delivery** on custom work (competitors take months)
2. **Non-standard connector flexibility** (most fabricators refuse)
3. **Custom superconducting wire** in any alloy, small batch quantities

The website exists to convince qualified researchers that CryoWeave can handle their requirements and deliver reliably. Success is a contact form submission or phone call that leads to a project quote.

## Brand Personality

**Technical peers, not vendors.** CryoWeave speaks engineer-to-engineer. They understand cryogenics, they've worked with NIST, they know why reverse twist configurations matter.

**Three-word personality:** Capable. Responsive. Qualified.

**Emotional goals:**
- **Relief & Solution:** "Finally, someone who won't say no to my requirements."
- **Efficiency & Speed:** "They respect my grant timeline and deliver in 60 days."
- **Academic Authority:** "These are serious people who understand my research."

**Voice:** Direct, factual, confident. No marketing hype. Data-forward like a technical specification sheet, but accessible. Every claim backed by credentials (NASA/ESA/CNES qualified, NIST trusted, IPC standards compliant).

## Anti-references

**Do NOT look like:**

1. **Generic SaaS startups** — Purple gradients on cream backgrounds. Rounded everything. Friendly illustrations. "Let's grow together!" enthusiasm. Feature comparison tables with checkmarks. Testimonials with headshots and job titles in circles.

2. **Consumer electronics sites** — Apple-style minimalism for minimalism's sake. Product glamour shots with dramatic lighting. Lifestyle photography of people using the product. "Designed for you" marketing speak.

3. **Academic institution sites** — Dated university homepage aesthetics. Committee-designed blandness. Stock photos of students in labs. Multiple calls-to-action fighting for attention. Bureaucratic navigation with 50 links in the header.

**DO look like:** Scientific journals (Nature, IEEE publications), technical documentation from serious engineering firms, specification sheets that engineers trust. The aesthetic that says "we know what we're doing" without needing to say it.

## Design Principles

1. **Credibility through specifics.** Don't say "high quality" — say "IPC J-STD-001ES, A-610 Class 3, WHMA-A-620 compliant." Don't say "fast" — say "60-day delivery." Numbers, standards, qualifications.

2. **Respect the expert.** The user knows cryogenics better than we do. Don't explain what a dilution refrigerator is. Don't dumb down the language. Speak peer-to-peer.

3. **Signal solution, not sales.** This isn't about convincing someone to buy a product category. They already know they need custom cryogenic assemblies. The question is: can CryoWeave handle my specific requirements? Answer that question immediately.

4. **Academic rigor, not marketing polish.** The visual language should feel like a well-designed technical paper, not a startup pitch deck. Precision typography, generous whitespace, clear hierarchy, zero decorative flourishes.

5. **Prove, don't promise.** Every capability claim needs evidence. "Custom superconducting wire" is backed by "any alloy, small batch, integrated or dedicated." "Space-grade" is backed by "NASA, ESA, CNES qualified." Trust is earned through specifics.

## Accessibility & Inclusion

**WCAG 2.1 AA compliance** is required:
- Sufficient color contrast (4.5:1 for normal text, 3:1 for large text)
- Keyboard navigation for all interactive elements
- Screen reader compatibility with proper semantic HTML and ARIA labels
- Form labels and error messages clearly associated
- No information conveyed by color alone

**Reduced motion support:** Respect `prefers-reduced-motion` media query for users with vestibular disorders. Animations should be subtle and functional, not decorative.

**Typography:** Body text line length capped at 65-75ch for readability. Minimum 16px base font size. Clear hierarchy through scale and weight contrast.
