# Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 1-20

**Source:** Yealink Management Cloud Service(YMCS)_User Guide.pdf
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  Yealink Management Cloud Service(YMCS) U...




Switch Between Device
Management Platform
Workspace Management
Platform RPS Service
Introduction
  Device Management (DM) Platform: Designed specifically for device administrators, it
  provides a powerful and user-friendly solution for batch management and operation. It
  includes features such as monitoring, upgrading, configuring, alerting, and diagnostics.
  Workspace Management (WM) Platform: It offers a management solution for enterprise
  hybrid workspaces. In addition to the existing features, WM will gradually introduce more
  functionalities related to enterprise spaces.
  RPS Service: Simplifying the deployment and configuration process of devices, it provides a
  more efficient, convenient, and reliable solution for device deployment and configuration.

Procedure
1. Sign in to YMCS.
2. You can switch between the DM Platform / the WM Platform / RPS Service in the bottom left
  corner.

  💡    TIP
       You can also set the DM Platform / the WM Platform / RPS Service as
       default login platforms in Account Settingsaccording to your needs.




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Connect Phone Devices
Via YMCS RPS Service (Batch Deployment)
Procedure
1. Import Devices to the Device List
1. Sign in to YMCS.
2. Click Phone Device > Device > Device List > Import.
3. Select Yes or No to turn on or turn off Import Server.

  💡    NOTE
       If you select Yes to turn on this feature, the devices will also be imported to the RPS server
       you select, and you can see them on RPS Device list.


4. Click Download Template. Edit the device information according to the guidance in the
  template.
5. Save the file and upload it.
6. Click Upload.




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2. Initialize the Device
  For brand-new devices, power up the device to complete initialization.
  For devices you have used, restore the device to factory settings to complete initialization.
3. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.


Via Auto Provisioning Server (Batch Deployment)
Introduction


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Prerequisites
If your device's firmware version is too low, do any of the following to upgrade it
to the latest version:
  Visit Yealink Support to get the latest device firmware version.
  Execute the following command to upgrade the device firmware.
  static.firmware.url=http://192.168.1.20/150.86.0.5.rom

  💡   NOTE
      Please change the above http://192.168.1.20/150.86.0.5.rom to the address of
      your auto-provisioning server.


Procedure
1. Configure the Device CFG File
1. Perform the following configuration.

 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=eu-device-scheduler.ymcs.yealink.com
 dm.server.port=443
 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1

    If your enterprise is located in the EU region, configure the following
    commands:
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 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=us-device-scheduler.ymcs.yealink.com
 dm.server.port=443
 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1

If your enterprise is located in the US region, configure the following commands:

 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=us-device-scheduler.ymcs.yealink.com
 dm.server.port=443
 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1

        If your enterprise is located in the AU region, configure the following
        commands:

 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=au-device-scheduler.ymcs.yealink.com
 dm.server.port=443
 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1

If your enterprise is located in the UAE region, configure the following
commands:

 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=uae-device-scheduler.ymcs.yealink.com
 dm.server.port=443

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 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1


  💡    NOTE
       You can find this address in the DM Server address field by going to System (




       ) > Enterprise Information on YMCS.



 static.dm.enterprise_id=Enterprise ID
 static.dm.site_id=site ID

2. If you want to connect the device directly to a specific site in your enterprise, add the
  following command to the CFG file:

  💡    NOTE

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        You can go to System (




        ) > Enterprise Information to get the enterprise ID.
        You can go to System (




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            ) > Settings > Device > Site to get the site ID from the site information.



3. The CFG file is configured.
2. Make Devices Access the CFG File
Make the devices access the CFG files stored in your auto-provisioning servers.
The operation of different auto-provisioning servers might vary, so we do not
elaborate on the process here.
3. Trigger the Device to Perform Auto Provisioning
There are various ways to trigger the device to complete the auto-provisioning,
e.g., turn the device on. Please select your desired method.
4. Import Devices to the Device List

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  💡    NOTE
       If you have set the enterprise ID and site ID in the Configure Device CFG
       file operation, the device will be automatically added to the device list in
       YMCS; if not, see Import devices.

5. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.


Via DHCP Option (Batch Deployment)
Introduction
You can configure devices to obtain the provisioning server address via DHCP.

Procedure
1. Set Up the DHCP Server
If you do not have a DHCP server, you can see this section to set up one.
Following, we use DHCP Server for Windows to illustrate how to set up a DHCP
server on the Windows operating system.
1. Download DHCP Server.
2. Run dhcpsrv.




3. Click Next.




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4. Select your network interface card and click Next.




5. Configure your IP pool, click DHCP Options, and click Add.




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6. Do one of the following:
      Enter the DHCP option and Yealink auto-provisioning server addresses, and click OK.




 Param        Introduction
 eter

 Option       Enter the option number.
 numbe
 r

 Option       Set the DHCP option value (the address of the auto-provisioning
 string       server) and enclose it with quotation marks.
              You can use Yealink auto-provisioning server addresses. Following
              are Yealink auto-provisioning addresses:
                  If your enterprise is in the EU region, enter https://eu-
                  resource.ymcs.yealink.com/hardware/autop/$MAC.boot

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                  If your enterprise is in the US region, enter https://us-
                  resource.ymcs.yealink.com/hardware/autop/$MAC.boot

                  If your enterprise is in the AU region, enter https://au-
                  resource.ymcs.yealink.com/hardware/autop/$MAC.boot
                  If your enterprise is in the UAE region, enter https://uae-
                  resource.ymcs.yealink.com/hardware/autop/$MAC.boot


              You can go to System (




              ) > Enterprise Information to get the Yealink auto-provisioning
              address.

Enter the DHCP option and your own auto-provisioning server addresses, and
click OK.




 Param        Introduction
 eter

 Option       Enter the option number.
 numbe
 r

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 Option      Set the DHCP option value (the address of the auto-provisioning
 string      server) and enclose it with quotation marks.
             You can use your own auto-provisioning server addresses.

Please follow the steps below to configure the Device CFG File:
7. Perform the following configuration.
  If your enterprise is located in the EU region, configure the following commands:

 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=eu-device-scheduler.ymcs.yealink.com
 dm.server.port=443
 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1

  If your enterprise is located in the US region, configure the following commands:

 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=us-device-scheduler.ymcs.yealink.com
 dm.server.port=443
 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1

  If your enterprise is located in the AU region, configure the following commands:

 #!version:1.0.0.1
 ##The header above must appear as-is in the first line
 dm.enable=1
 dm.server.address=au-device-scheduler.ymcs.yealink.com
 dm.server.port=443
 dm.file_upload.http_post_mode=0
 dm.file_upload.http_method=1

  If your enterprise is located in the UAE region, configure the following commands:


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#!version:1.0.0.1
##The header above must appear as-is in the first line
dm.enable=1
dm.server.address=uae-device-scheduler.ymcs.yealink.com
dm.server.port=443
dm.file_upload.http_post_mode=0
dm.file_upload.http_method=1


💡    NOTE
     You can find this address in the DM Server address field by going to
     System (




     ) > Enterprise Information on YMCS.

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If you want to connect the device directly to a specific site in your enterprise, add the
following command to the CFG file:

static.dm.enterprise_id=Enterprise ID
static.dm.site_id=site ID


💡    NOTE
     You can go to System (




     ) > Enterprise Information to get the enterprise ID.
     You can go to System (




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       ) > Settings > Device > Site to get the site ID from the site information.

    i. The CFG file is configured.
8. Click OK > Next.




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9. Select Overwrite existing file, click Write INI file, and click Next.




10. Click Start to run the server and click Finish to exit.
2. Make Devices Obtain Server Address through DHCP
Yealink IP phones can obtain the provisioning server address by detecting DHCP
options during startup.

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If you do not use the following default option value, you need to configure the
phone to obtain the provisioning server address via a custom DHCP option.

 Netw       Default           Introduction
 ork        option
 type       value

 IPv4       Option 66,        Option 66 is used to identify the TFTP server.
            Option 43         Option 43 is a vendor-specific option, which is used to
                              transfer the vendor-specific information.

 IPv6       Option 59         Option 59 is used to specify a URL for the boot file to be
                              downloaded by the client.

If you use the default option value:
1. Reconnect the network cable of your devices or restart the devices to make them obtain
  the server address.

If you use a custom DHCP option:
2. Enter https://phone IP address (for example, https://1.2.3.4) in the browser address bar and
  log in to the phone web user interface as an administrator.
3. Click Settings > Auto Provision.
4. Select the On radio box in the DHCP Active field.
5. Do one of the following:
    If you are using IPv4 network, enter the desired value in the IPv4 Custom Option field.
    If you are using IPv6 network, enter the desired value in the IPv6 Custom Option field.

  💡     NOTE
        The IPv4 or IPv6 custom DHCP option must be in accordance with the one defined in the
        DHCP server.


6. Click Confirm to accept the change.
7. Reconnect the network cable of your devices or restart the devices to make them obtain
  the server address.
3. Add Devices to the Device List
  💡     NOTE


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       If you have set the enterprise ID and site ID in Step 1, the device will be
       automatically added to the device list in YMCS; if not, see import devices.

4. Devices Are Successfully Connected to YMCS
After the device successfully connects to YMCS, the device status changes from
"offline" to "online" in the phone device list; the device status changes from
"unbound" to "bound" in the RPS device list, which means that the device is
successfully connected through the RPS server.

Via the Device Web User Interface (for a Single
Device)
Procedure
1. Configure Auto-Provisioning Server Address
1. (Take T41U as an example) Enter https://phone IP address (for example, https://1.2.3.4) in
  the browser address bar and log in to the phone web user interface as an administrator.
2. Click Settings > Auto Provision.
3. Enter the URL of your auto-provisioning server in the Server URL field.
    If your enterprise is in the EU region, enter https://eu-resource.ymcs.yealink.com/
    hardware/autop/$MAC.boot
    If your enterprise is in the US region, enter https://us-resource.ymcs.yealink.com/
    hardware/autop/$MAC.boot
    If your enterprise is in the AU region, enter https://au-resource.ymcs.yealink.com/
    hardware/autop/$MAC.boot
    If your enterprise is in the UAE region, enter https://uae-resource.ymcs.yealink.com/
    hardware/autop/$MAC.boot

  💡    NOTE
       You can go to System (




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