---
type: client
name: starr-pass
display_name: Starr Pass Realty
last_compiled: 2026-06-10
compiled_by: 2026-06-10-discord-bot-dns-spf-m365-onboarding
syncro_id: 153298
sources:
  - clients/starr-pass/session-logs/2026-06/2026-06-10-discord-bot-dns-spf-m365-onboarding.md
  - session-logs/2026-03-24-session.md
backlinks:
  - systems/ix-server
  - clients/internal-infrastructure
  - projects/msp-tools
---

# Starr Pass Realty

## Profile
- **Syncro ID:** 153298
- **Contract type:** Flat-rate managed services (~$92.93/mo recurring as of 2025–2026)
- **Key contacts:**
  - Brian Shinn — primary M365 admin (bshinn202@gmail.com, 520-730-5021)
  - Chris Ansley — legacy Neptune mailbox / AD (cansley@devconllc.com, 520-405-7992)
  - Sharon Shinn-Smith — (sss@starrpass.com, 520-237-5073)
  - (unknown) — 520-670-0555
- **Billing rate:** (verify — hourly ad-hoc billed above flat monthly)
- **Hours remaining (if prepaid):** 0.0 (Syncro as of 2026-06-10)
- **Managed devices:** 2 (SP-SHARONW11, eMachine EL1360)
- **Active ticket:** None as of 2026-06-10

## Infrastructure

### Servers & Services
| Host | IP | Role | OS | Notes |
|---|---|---|---|---|
| ix.azcomputerguru.com | 72.194.62.5 | Shared hosting (cPanel) | Rocky Linux | Account "starrpass"; parked, 16 MB, no active mailboxes |
| mail.acghosting.com | (verify) | Neptune Exchange (legacy) | (verify) | Legacy mailbox cansley@devconllc.com; Chris Ansley / Starr Pass association |

### Email & Identity
- **M365 tenant:** starrpass.onmicrosoft.com (tenant ID: 222450dd-141f-435f-87b8-cec719aac99e)
- **Primary domain:** starrpass.com
- **MX / mail flow:** starrpass-com.mail.protection.outlook.com (priority 0); SPF: `v=spf1 include:spf.protection.outlook.com -all` (cleaned 2026-06-10)
- **DKIM:** selector1 / selector2 CNAMEs → starrpass.onmicrosoft.com (M365 native); legacy `default._domainkey` RSA TXT still present as of 2026-06-10 — pending removal
- **Autodiscover:** CNAME → autodiscover.outlook.com
- **Mailprotector:** CloudFilter account "Starr Pass" (account ID 16170); filtering domain devconllc.com (domain ID 27629)
- **MFA status:** (verify)
- **MDE license:** Not present as of 2026-06-10

### M365 Users (as of 2026-06-10, post-cleanup)
| UPN | Display Name | Status | Notes |
|---|---|---|---|
| sysadmin@starrpass.com | Brian Shinn | Enabled, licensed | Sole remaining account |
| bshinn@starrpass.com | Brian Shinn | Deleted 2026-06-10 | In recycle bin until ~2026-07-10 |
| sss@starrpass.com | Sharon Shinn-Smith | Deleted 2026-06-10 | In recycle bin until ~2026-07-10 |
| admin@starrpass.com | Admin | Deleted 2026-06-10 | Was disabled and unlicensed |

### MSP App Consent (M365, completed 2026-06-10)
- All 5 MSP apps consented; directory roles assigned
- Tenant Admin: Conditional Access Administrator
- Security Investigator + Exchange Operator: Exchange Administrator
- User Manager: User Administrator + Authentication Administrator

### DNS (starrpass.com — ns1/ns2.acghosting.com)
| Record | Type | Value | Notes |
|---|---|---|---|
| @ | A | 72.194.62.5 | IX server |
| @ | MX (p0) | starrpass-com.mail.protection.outlook.com | M365 |
| @ | TXT (SPF) | v=spf1 include:spf.protection.outlook.com -all | Cleaned 2026-06-10 |
| autodiscover | CNAME | autodiscover.outlook.com | |
| selector1._domainkey | CNAME | selector1-starrpass-com._domainkey.starrpass.onmicrosoft.com | M365 DKIM |
| selector2._domainkey | CNAME | selector2-starrpass-com._domainkey.starrpass.onmicrosoft.com | M365 DKIM |
| default._domainkey | TXT | Legacy RSA key (IX mail era) | Pending removal |

### Related Domains
- **starrpassrealty.com** — Cloudflare DNS; no MX records; not ACG-hosted
- **devconllc.com** — Mailprotector-filtered (domain ID 27629); legacy Neptune mailbox in use

### Domain Registration
- **Registrar:** eNom, LLC
- **Expiry:** 2027-06-24
- **Nameservers:** ns1.acghosting.com / ns2.acghosting.com

### Network
- **ISP / WAN:** (verify)
- **Firewall:** (verify)
- **VPN:** (verify)

## Access
- **cPanel (IX):** ix.azcomputerguru.com — account: starrpass (vault: `infrastructure/ix-server.sops.yaml`)
- **M365 Admin:** https://admin.microsoft.com (tenant: starrpass.onmicrosoft.com)
- **Vault path:** `clients/starr-pass/` (verify — no client-specific vault entries yet)

## Patterns & Known Issues

- Legacy DNS accumulation: SPF included IX/websvr IPs long after M365 migration; 4 orphaned SRV records required fleet-wide cleanup in March 2026. Zone should be audited before any future DNS work.
- `default._domainkey` legacy RSA TXT record persists after M365 DKIM migration — flagged for removal, not yet deleted as of 2026-06-10.
- devconllc.com / Neptune legacy mailbox (cansley@devconllc.com) creates a dual-system mail dependency. No decommission plan established.
- starrpassrealty.com has no MX and is not managed for mail — confusion risk if end users expect it to receive email.

## Active Work

*No open tickets in Syncro as of 2026-06-10.*

Pending housekeeping:
- Remove `default._domainkey` legacy TXT record from starrpass.com DNS on IX
- Confirm decommission plan for cansley@devconllc.com Neptune mailbox and AD account cansley_starrpass.c (acg.local / Dataforth DC16)
- Verify MFA enrollment for sysadmin@starrpass.com

## History Highlights

- **2026-03-24** — 4 orphaned SRV records removed from starrpass.com DNS (fleet-wide cleanup, 240 records across 27 domains)
- **2026-06-10** — M365 tenant onboarded: all 5 MSP apps consented, all directory roles assigned
- **2026-06-10** — SPF record cleaned (removed legacy `+a`, `+ip4:72.194.62.5`, `+ip4:162.248.93.233`); MX confirmed M365
- **2026-06-10** — M365 user cleanup: bshinn, sss, admin accounts deleted; sysadmin@starrpass.com retained as sole licensed user
- **2026-06-10** — Mailprotector CloudFilter account confirmed (ID 16170, filtering devconllc.com ID 27629)

## Backlinks

- [[systems/ix-server]] — cPanel account "starrpass"; DNS nameservers on ACG IX
- [[clients/internal-infrastructure]] — Neptune Exchange hosts legacy cansley@devconllc.com mailbox; AD account cansley_starrpass.c on acg.local (DC16)
- [[projects/msp-tools]] — Mailprotector CloudFilter; remediation tooling applied 2026-06-10
