---
type: client
name: arizona-medical-transit
display_name: Arizona Medical Transit
last_compiled: 2026-07-03
compiled_by: HOWARD-HOME/claude-main
sources:
  - Syncro recurring schedule (customer 7088349)
  - GuruRMM /api/agents + vault clients/arizona-medical-transit/*
  - projects/gps-rmm-audit/tracker.md
backlinks: []
---

# Arizona Medical Transit

Non-emergency medical transport, Tucson AZ. Small managed client on GPS (Guru Protection
Service). Owner runs a multi-location setup — a main office plus two home offices — each
stood up as its own GuruRMM site. Created here 2026-07-03 during the GPS->RMM coverage
audit; several fields are verified-from-systems, others flagged as gaps to fill.

## Profile
- **Syncro customer ID:** 7088349
- **Contract type:** Managed — GPS monthly + services (backup, email, VoIP)
- **Paying for (Syncro recurring):** 1x GPS basic/monthly · 1x Service - Data Backup ·
  5x Email - Exchange Hosted Email · 1x Email - Spam filtering · PacketDial VOIP 500 +
  3x Phone Extension + E911 · small ad-hoc labor
- **Key contacts:** (GAP — capture names/phone/email)

## Infrastructure

### GuruRMM sites & agents
- **GuruRMM client_id:** `4fb591e7-2660-4c2d-9bc6-6f42bf107b17`
- Three provisioned sites (enrollment keys in vault, see Access):

| Site | site_code | Agents enrolled |
|---|---|---|
| Main | GREEN-FORGE-3000 | AMT-HYPERV (online) |
| Home-M | SILVER-FALCON-1975 | AMT-PC (online) |
| Home-B | DARK-BRIDGE-5305 | none yet |

- **AMT-HYPERV** (Main) — Hyper-V host, Windows, online.
- **AMT-PC** (Home-M) — workstation, Windows, online.
- 2 agents online vs 1 GPS device billed — reconcile which devices are billable with Mike.
- **[2026-07-08 GPS-RMM reconciliation]** GPS updated to 2 billed = 2 in RMM (match) (Winter/Mike).

### Services (audit 2026-07-03)
- **Backup:** billed 1x Service - Data Backup, but **NO Backblaze B2 bucket exists for AMT**
  — backup destination unconfirmed (Datto? another target? not running?). VERIFY. [FLAG]
- **AV:** none billed. (Not in scope; small client.)
- **Email:** 5x "Exchange Hosted Email" + spam filtering. **Host = ACG's Neptune Exchange**
  (Exchange 2016 — `neptune.acghosting.com` / internal `172.16.3.11` / ext `67.206.163.124`;
  physically at Dataforth D2, see [[internal-infrastructure]]). Inbound is MX-routed through
  **Mailprotector CloudFilter** (`amtransit-com.inbound.emailservice.io`) then delivered to
  Neptune. `amtransit.com` DNS is **external** (ns1/ns2.server312.com — NOT ours). OWA:
  `https://neptune.acghosting.com/owa/`; admin via WinRM/EMS as `ACG\administrator` (vault
  `clients/dataforth/neptune-exchange.sops.yaml`, needs VPN). Confirmed 2026-07-17 via **GuruRMM**
  (AD `proxyAddresses` lookup run on-box on NEPTUNE agent `b3a9b454-…`, since WinRM needs VPN).
  NOT on IX or websvr. **6 mailboxes** on amtransit.com: `driver@` (AMT Driver Mail), `driver-ext@`
  (Driver Mail), `bertie@` (Ana Lozano), `matilde@` (Matilde Slate), `nydia@`, `caitlin@`.
  **[FLAG] 6 mailboxes vs 5 billed** "Exchange Hosted Email" — reconcile with billing (Winter).
- **VoIP:** PacketDial / OITVOIP — VOIP 500 + 3 extensions + E911. Manage via `/packetdial`.

## Access
- **GuruRMM enrollment keys:** vault `clients/arizona-medical-transit/gururmm-site-{main,home-m,home-b}.sops.yaml`
- **Other admin logins (M365/email, network, etc.):** (GAP — capture and store via `/vault`)
- **Vault path:** `clients/arizona-medical-transit/`

## Open items (from GPS->RMM audit)
1. Confirm backup destination for the billed Data Backup line (no B2 bucket found). [FLAG — Winter/billing]
2. ~~Document email host + mailboxes~~ — **DONE 2026-07-17**: on **Neptune Exchange** (via Mailprotector filter); 6 mailboxes captured via RMM/AD lookup (see Services → Email).
5. **[BILLING] 6 amtransit mailboxes exist vs 5 billed** "Exchange Hosted Email" — reconcile (Winter).
3. Capture key contact name(s) + primary admin credentials -> vault.
4. Reconcile 2 RMM agents vs 1 GPS device billed.

## Backlinks
*(none yet)*
