# RMM / Monitoring

## RMM Solution
- Product: SyncroRMM (primary, migrating to)
- Previous RMM: Datto RMM (migrating away from)
- Console URL: https://cascades.syncromsp.com (verify exact URL)
- Migration Status: In progress — transitioning from Datto RMM to Syncro

## Remote Access
- Product: ScreenConnect (ConnectWise Control)
- Deployed: All machines

## Agent Deployment
- Total Devices: TBD (verify in Syncro console)
- Servers Monitored: TBD
- Workstations Monitored: TBD
- Network Devices Monitored: TBD

## Migration Notes
- Datto RMM agents may still be installed on some machines alongside Syncro
- Once migration is complete, remove all Datto RMM agents
- ScreenConnect is independent and stays regardless of RMM platform

## Notes
- Syncro also provides access to Bitdefender GravityZone and Emsisoft for antivirus (see security/antivirus.md for AV decision)
