# Yealink Management Cloud Service(YMCS)_User Guide.pdf - Pages 621-640

**Source:** Yealink Management Cloud Service(YMCS)_User Guide.pdf
**Pages:** 621-640 of 953
**Chunk:** 32

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 Task report Type                               Separate Report
                                                Summary Report

 Execution result                               Executing
                                                Normal
                                                All Abnormal
                                                Partial Abnorma
                                                l Execute Failure

Examples
 Query the inspection task records named reboot
 Query the inspection task records which report Type is Separate Report
 Query the inspection tasks records that Execution result is Executing

 💡   NOTE
     Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
     not support executing inspection task execution record queries.


Alarm Query

 Description                             Value Range

 Location Name                           /

 Room Name                               /

 Alarm severity level                    Common Primary Critical

 Alarm content or event                  Device offline
                                         Peripheral offline
                                         Firmware update failure
                                         Configuration update failure
                                         Peripheral firmware update failure
                                         Wireless mic low power
                                         Sensor low power
                                         Sensor upgrade failure

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                                        Network disconnection

 Range of last alarm time               /

Examples:
 Query alarm with content is device offline
 Query alarm with content is device offline and room name is test
 Query alarm with severity level is common or primary

 💡   NOTE
     Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
     not support executing alarm queries.


Active/Resolved Alarm Feedback Query

 Description                                                              Value Range

 Location Name                                                            /

 feedback content                                                         /

 Urgency level                                                            High Medium
                                                                          Low

 Progress status, only active feedback support this filed                 Unprocessed
                                                                          Processing

Examples:
 Query active alarm feedback with high urgency
 Query resolved alarm feedback with status unprocessed
 Query all active alarm feedback

 💡   NOTE
     Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
     not support executing alarm feedback queries.


Alarm Summary


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 Description                                           Value Range

 Location Name                                         /

Examples:
 Perform alarm summary in the region test
 Summarize all alarms in test

  💡   NOTE
      Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
      not support executing alarm summaries.


M7 Query and Generation
M7 statements are used for device configuration in the format of Key=Value, e.g.,
screensaver.timeout=30, lang.gui=English

 Description                                       Value Range

 Device Model                                      /

Examples:
 Generate config, open screensaver, model is MeetingBoard 65
 Query m7, screensaver.enable=1, model is MeetingBoard 65
 Generate config, open screensaver and set wait time to 60, model is
 Meetingboard 65

  💡   NOTE
      This command requires specifying the device model to execute, such as MeetingBoard 65 or
      SIP-T54W.


Device Query/Associated Device Query

 Description            Value Range

 MAC address            usually 12 hexadecimal numbers, format may be
                        01:23:45:67:89:AB; may also be af0001000817

 Device status          Pending

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                        Offline
                        Online

 Device name            /

 Unique SN code         /
 of the device

 Device model           /

 Public IP              /
 address

 Private IP             /
 address

 Device firmware        /
 version

 Active status          Active
                        Inactive

 Software               /

 Software version       /

 Assign status          Assign
                        Unassigned

Examples:
 Query devices with offline status
 Query devices with firmware version 328.32.255.0
 Query devices with IP address 172.32.255.255

 💡   NOTE
     Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
     not support executing device queries or associated device queries.


Reboot, Reset

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 Descript         Value Range
 ion

 Execution        Immediate, One-time task, Daily, Every Week, Every Month
 cycle

 Execution        /
 time

 Days of          /
 executio
 n

 Device           The query conditions are same with query device, and batch
 informat         device execution is supported, but the scope of device execution
 ion              must be clearly defined, such as device status, MAC address, etc.

Examples:
 Restart online devices
 Restart online devices at 4:00 AM on the 1st of every month
 Restart online devices at 12:00 PM every Wednesday and Thursday

 💡      NOTE
        Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
        not support executing restart, reset. If the execution time of a task is not specified, it will
        default to immediate execution.


Device Diagnosis

 Desc       Value Range
 ripti
 on

 Diagn      One click export
 ostic      Packet capture
 tool       Export system log


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           Export configuration file
           Configuration backup
           Network detection
           Screen capture
           Remote control
           Health check

 Devic     The query conditions are same with query device, and batch device
 e         execution is supported, but the scope of device execution must be
 infor     clearly defined, such as device status, MAC address, etc.
 mati
 on

Examples:
 Export system logs for device with IP address 192.168.1.1
 Perform packet capture for device with MAC af0021017800

 💡     NOTE
       Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
       not support device diagnostics.


Update Configuration

 Des     Value Range
 cri
 pti
 on

 Con     Requires device configuration modification, can be M7 statements, in
 fig     the format of Key=Value, e.g., screensaver.timeout,
 ura     screensaver.timeout=30, lang.gui; or configuration function
 tio     description, e.g., enable screensaver, screensaver wait time 20s
 n


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 Dev     parameters same as device query, only support single device
 ice     configuration modification or same model device configuration
 inf     modification
 orm
 ati
 on

 Update device config, switch tracking mode to auto frame for MAC
 af0021017800
 Update configuration with screensaver.enable=1 for model MeetingBoard 65

  💡    NOTE
       Sub-admins are only supported for Knowledge Q&A and M7 configuration queries; they do
       not support executing configuration updates.


Only for redirection
The following features only support intention recognition, do not support
parameter extraction, and will redirect to corresponding function page after
intention recognition
 Add conference room
 Update firmware
 Add device
 Query or modify alarm notifications or alarm rules
 Enterprise Information Query




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Room Hierarchy
Introduction
You can build the workspace by adding/editing/deleting hierarchical structures
(country, state/province, city, park, building) according to the actual situation of
the enterprise.
Procedure
1. Sign in to YMCS.
2. Click WorkSpace > Rooms.
3. Click




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on the right side of the hierarchy to add/edit/delete the hierarchy.




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Inspection
Inspection Task
Introduction
Under the traditional operation and maintenance method, the inspection of
conference rooms requires manual inspection one by one, which is inefficient.
However, through the remote monitoring function of the equipment
management platform, the inspection process can be simplified and a report can
be generated to help you quickly Understand the health and usage of all your
devices.

Create Inspection Task
1. Log in to YMCS.
2. Click Workspace Management > Inspection > Inspection Task > Add.




3. Edit the inspection task information and click Save.
    Task Name: Name the inspection task.
    Execution Mode: Select the time and period to execute the task.
    Range: Select the equipment range for inspection. You can select all devices, devices of
    any space, or customize any devices.
    Report Type: Select the type of report generated.

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       Summary Report: Only generate one report for the inspection range.
       Separate Report: Generate a report for each device within the inspection range.
  Recipient: Select the administrator as the notification target of the inspection results, and
  the administrator will be notified via email.




Manage Inspection Task
1. Log in to YMCS.
2. Click Workspace Management > Inspection > Inspection Task.
3. All inspection tasks you created will be displayed in the list.
View inspection tasks
1. In the inspection task list, check the task status, execution mode, execution time, and other
  information.




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Edit Inspection Task
  💡    NOTE
       You can only edit paused tasks.

1. In the inspection task list, click




  > Edit on the right side of the task.
Pause/Continue/End Inspection Task
  In the inspection task list, click




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 > Pause / End on the right side of the active periodic task, pause/end the task.
 In the inspection task list, click




 > Continue on the right side of the paused task, continue the task.
Delete Task
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  💡    NOTE
       Only finished tasks can be deleted.

1. In the inspection task list, click




  > Delete on the right side of the task.



Execution Record
Introduction
For the finished inspection task, you can view its corresponding execution
record to learn whether the task was successfully executed, the reason for the
execution failure, the execution time, and other information.

Procedure
1. Log in to YMCS.
2. Do one of the following to enter the execution record:
     Click Workspace Management > Inspection > Inspection Task, and click Record on the
     right side of any task.



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    Click Workspace Management > Execution Record.




3. Check the task execution record. Under the execution result field, you can check whether
  the task is executed normally and whether there are any exceptions in the inspection
  results. For tasks that perform abnormally or fail, you can check the specific reasons.



View Report
Introduction
Based on the inspection tasks you create, corresponding reports will be
generated to help you understand the health status and usage of the device.
The inspection content included in the report is as follows:

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Inspec       Description           Exception handling                  Supported
tion                               suggestions                         device
conten                                                                 models
t

Device       Check the             If the host device is offline, it   All room
Status       online status of      is abnormal. It is                  devices
             the host device.      recommended to check
                                   whether the device network
                                   connection is available and
                                   whether the device
                                   management service is
                                   disabled.

Alarms       Check whether         If there are active alarms on       All room
             there are active      the host device, it is              devices
             alarms on the         abnormal. It is recommended
             device.               to check the corresponding
                                   alarm records and handle
                                   them according to the
                                   suggestions.

Periphe      Check the             If there are offline                All room
ral          information of        accessories, it is abnormal. It     devices
Status       each accessory        is recommended to check
             connected to          whether the accessory
             the host device,      connection is normal.
             including:
             model, firmware
             version, and
             online status.

CPU          Check the CPU         If the CPU usage of the host        Android

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 Usage        usage of the             device has reached 90%, it is         conference
              host device in           abnormal. Please check and            room device
              the past 24              stop unnecessary running
              hours.                   tasks.

 Memor        Check the                If the memory usage of the            Android
 y            memory usage             host device has reached 90%,          conference
              of the host              it is abnormal. Please check          room device
              device in the            and stop unnecessary
              past 24 hours.           running tasks.

 Storage      Check the                If the remaining storage space        Android
  Space       remaining                of the host device is less than       conference
              storage space of         500MB, it is abnormal. Please         room device
              the host device.         clean up the useless files
                                       stored on the device in time,
                                       or try to restore factory
                                       settings if necessary.

 Related      Check whether            If an updated version is              All room
  Device      the device               detected, it is abnormal and it       devices
 Firmwa       firmware                 is recommended to upgrade
 re           version needs to         the device to the latest
              be updated.              version.

Procedure
1. Log in to YMCS.
2. Do one of the following to enter the execution record:

  💡    NOTE
       Viewing reports is not supported on devices that failed to execute.




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    Click Workspace Management > Inspection > Inspection Task, click Record > View on
    the right of the completed task.




    Click Workspace Management > Inspection > Execution Record, and click View on the
    right side of any record.
3. View various inspection results in the report. Support clicking Download to download the
  report locally.




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