---
type: client
name: reliant-well-drilling
display_name: "Reliant Well Drilling and Pump Corporate"
last_compiled: 2026-07-07
compiled_by: HOWARD-HOME/claude-main
sources:
  - projects/gps-rmm-audit/tracker.md
  - projects/gps-rmm-audit/backup-map.md
  - live GuruRMM / Datto EDR / Syncro 2026-07-07
backlinks:
  - wiki/projects/gps-rmm-audit.md
---

# Reliant Well Drilling and Pump Corporate

GPS client (Syncro cid 10736261). **Caveat:** Reliant's Bitdefender company historically
mixed Reliant + Farwest (`FW*`) + Wilcox (`WILCOX*`) machines — but `WILLCOXDOTADMIN` is a
genuine Reliant Syncro asset (verified 2026-07-07), so it belongs here.

## Machines (3 in RMM)

| Host | Added | Notes |
|---|---|---|
| `BookKeeper` | (prior) | Datto EDR + Datto RMM installed |
| `RWD-CHRIS` | (prior) | Datto EDR + Datto RMM installed |
| `WillcoxDOTAdmin` | **2026-07-07** | enrolled via autoenroll sweep (online in SC), auto-reassigned Staging -> Reliant |

## GuruRMM

- Client **Reliant Well Drilling and Pump Corporate**, site **Main**. All 3 agents online/reporting.

## GPS billing & backup status

- GPS: 9 devices billed. Svc = **B V** (Data Backup + VoIP). Backup = **1 seat, $40/mo**.
- **Backup: CONFIRMED NOT RUNNING (2026-07-06, endpoint-verified).** Both BookKeeper and
  RWD-CHRIS scanned directly: no backup software, no scheduled backup task, no Windows Server
  Backup, no Datto backup client — only Datto EDR + Datto RMM. Nothing in
  MSP360/B2/Seafile/ownCloud/Datto Workplace either. **Pays for backup, nothing is backing up.**
  Raised with Mike + Winter 2026-07-06 (awaiting reply). Do NOT provision a backup job off the
  billing count — per-client decision ([[feedback_backup_targets_never_guessed]]). Detail:
  `projects/gps-rmm-audit/backup-map.md`.

## 2026-07-08 GPS-RMM reconciliation

9 GPS billed / 3 in RMM. [ONSITE] No remaining machines are remotely reachable; ScreenConnect/asset records (~13) exceed the 9 billed and several are likely retired -> needs an onsite reconcile (Winter/Mike, 2026-07-08).

## Backlinks

- [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit (onboarding + backup verification)
