# Onboarding Diagnostic Baseline - GTS-SVR25

- **Grade:** RED
- **Host:** GTS-SVR25
- **Client:** Gonzvar Tax Services (`gonzvar-tax-services`)
- **Collected (UTC):** 2026-06-06T18:13:24Z
- **Agent ID:** 3f202b0e-5f48-4f76-833c-d7d1bd00ed58
- **Command ID:** 144165ca-d232-4a3d-b904-cb622b431fd9
- **Findings:** 3 critical / 4 warning / 14 info / 1 unknown

- **OS:** Microsoft Windows Server 2025 Standard (build 26100)

---

## CRITICAL (3)

### Defender real-time protection is OFF
- **Category:** security
- **ID:** `sec.defender.rtp_off`
- Real-time protection is disabled. The endpoint is unprotected against active threats. Re-enable immediately or confirm a managed 3rd-party AV is providing real-time protection.

```
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
```

### Defender antimalware service is not running
- **Category:** security
- **ID:** `sec.defender.amservice_off`
- The Defender antimalware service is not active. If no 3rd-party AV is present, this endpoint has no antivirus protection.

```
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
```

### Recurring stability events in the last 14 days
- **Category:** health
- **ID:** `health.stability.recurring`
- Three or more of one event class (unexpected shutdown, BSOD, or disk error) in 14 days indicates a hardware or driver problem. Investigate memory, disk, PSU, and drivers.

```
Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=83
```


## WARNING (4)

### Defender tamper protection is OFF
- **Category:** security
- **ID:** `sec.defender.tamper_off`
- Tamper protection is disabled, so malware or a local admin can silently disable Defender. Enable tamper protection (typically via Intune / Security Center).

```
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
```

### RDP is enabled
- **Category:** security
- **ID:** `sec.exposure.rdp_on`
- Remote Desktop is enabled (NLA required). Confirm it is restricted to VPN or specific source IPs and not exposed to the internet.

```
fDenyTSConnections=0; UserAuthentication=1
```

### Reboot pending
- **Category:** health
- **ID:** `health.reboot_uptime.pending`
- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.

```
PendingFileRenameOperations
```

### 2 auto-start service(s) not running
- **Category:** health
- **ID:** `health.failed_services.stopped`
- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.

```
AsusUpdateCheck (AsusUpdateCheck) = Stopped
InventorySvc (Inventory and Compatibility Appraisal service) = Stopped
```


## INFO (14)

### No AV products registered in Security Center
- **Category:** security
- **ID:** `sec.av_products.none_registered`
- SecurityCenter2 returned no AntiVirusProduct entries. This is normal on Windows Server SKUs (Security Center is a client feature). On a workstation, confirm Defender or a managed AV is active.

```
root\SecurityCenter2 AntiVirusProduct: none
```

### No competitor/leftover management agents detected
- **Category:** security
- **ID:** `sec.foreign_agents.none`
- No known competitor RMM or unmanaged remote-access agents found in installed programs or services.

```
Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
```

### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
- **Category:** security
- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
```

### Expected ACG management tooling present: Datto RMM
- **Category:** security
- **ID:** `sec.foreign_agents.acg.datto_rmm`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: Datto RMM 4.4.11616.11616
service: CagService (Datto RMM) Running
```

### Expected ACG management tooling present: Splashtop (SOS/Streamer)
- **Category:** security
- **ID:** `sec.foreign_agents.acg.splashtop_sos_streamer_`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: Splashtop Software Updater 1.5.6.23
program: Splashtop Streamer 3.8.2.0
service: SplashtopRemoteService (Splashtop? Remote Service) Running
service: SSUService (Splashtop Software Updater Service) Running
```

### Expected ACG management tooling present: Syncro / Kabuto
- **Category:** security
- **ID:** `sec.foreign_agents.acg.syncro_kabuto`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: Syncro 1.0.201.18410
service: Syncro (Syncro) Running
```

### All firewall profiles enabled
- **Category:** security
- **ID:** `sec.firewall.ok`
- Domain, Private, and Public firewall profiles are all enabled.

```
Private=True; Domain=True; Public=True
```

### Local administrators (6)
- **Category:** security
- **ID:** `sec.local_admins.list`
- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).

```
Administrator
Domain Admins
Enterprise Admins
localadmin
MediaAdmin$
sysadmin
```

### OS build supported: Win11 24H2
- **Category:** security
- **ID:** `sec.patch.os_supported`
- Build 26100 (Win11 24H2) is in support until 2026-10-13.

```
Microsoft Windows Server 2025 Standard build 26100
```

### Last hotfix: KB5089717
- **Category:** security
- **ID:** `sec.patch.last_hotfix`
- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).

```
KB5089717 installed 2026-05-17T07:00:00Z
```

### SMBv1 disabled
- **Category:** security
- **ID:** `sec.exposure.smb1_off`
- SMBv1 server protocol is disabled.

```
EnableSMB1Protocol=False
```

### LAPS detected
- **Category:** security
- **ID:** `sec.exposure.laps_present`
- A LAPS mechanism is present.

```
Windows LAPS reg key
```

### Time service source
- **Category:** health
- **ID:** `health.time.source`
- Current Windows Time service source.

```
Source=Free-running System Clock
```

### No backup agent detected
- **Category:** health
- **ID:** `health.backup.none`
- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.

```
No matching backup service in Win32_Service
```


## UNKNOWN (1)

### BitLocker status unavailable
- **Category:** security
- **ID:** `sec.bitlocker.unavailable`
- Get-BitLockerVolume failed for the OS volume. BitLocker may not be installed (Home edition) or the cmdlet is unavailable. Verify encryption manually (manage-bde -status).

```
MountPoint=C:, Get-BitLockerVolume returned null
```


---

## Inventory Baseline Summary

- **Manufacturer / Model:** ASUS / System Product Name
- **Serial:** System Serial Number
- **CPU:** 12th Gen Intel(R) Core(TM) i7-12700 (12 cores / 20 logical)
- **RAM (GB):** 31.7
- **BIOS:** 1620 (2022-08-12)
- **Chassis is laptop:** false
- **TPM present / Secure Boot:** true / ?
- **Domain joined:** true (GTS.local)
- **OS activation licensed:** true
- **Uptime (days):** 20.6
- **Pending reboot:** true
- **Installed software count:** 15
- **Scheduled tasks (non-MS, enabled):** 2
- **Local administrators:** Administrator, Domain Admins, Enterprise Admins, localadmin, MediaAdmin$, sysadmin

### Fixed volumes

- [unlabeled] - 0.1 GB free of 0.8 GB (11.8%)
- C: - 1684.5 GB free of 1862.2 GB (90.5%)
- [unlabeled] - 0.1 GB free of 0.1 GB (64.4%)

### Network adapters

- Realtek PCIe 2.5GbE Family Controller - IP: 192.168.0.2, fe80::9386:5e2c:c38a:61b1 - DNS: 192.168.0.2, 192.168.0.5 - DHCP: false

---

## Diff vs Prior Baseline

- No prior baseline found for this host. This is the first baseline.

---

_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `GTS-SVR25-20260606T181205.json` (immutable)._
