Monitoring means we keep an eye on every computer, server, and important device for you, day and night, using software that watches how they are running. When a hard drive starts to fail or something stops working, we get the alert and start on it, often before you have noticed anything is wrong.
Managed IT, always on.
Guru Protection Services keeps every computer, server, and critical device healthy so downtime is the exception, not the routine. One flat per-endpoint price, and a team in Tucson that already knows your network.
What it is / in plain English
Someone is watching your systems, so you do not have to.
Managed IT means we take responsibility for keeping your technology running. We monitor your machines around the clock, patch them on a schedule, and step in the moment something looks wrong, usually before you have noticed anything at all.
It is the opposite of the old break-fix model. You are not paying us more when things go wrong. You pay one predictable price per computer, and our whole job is to keep those computers boring, quiet, and working.
We charge the same whether your systems break or not, so our only incentive is to keep them running.
What's included / the concrete list
Everything under the hood.
A patch is a small update that software makers release to fix bugs and close security holes. We install those updates for you on a regular schedule, so the weaknesses attackers look for get sealed up quickly instead of sitting open for months on a machine nobody got around to updating.
When something goes wrong you call, email, or let us connect in remotely, and you reach a real Tucson technician who already has your setup written down. No phone tree, no starting over, and no explaining your network again every time you need a hand.
Antivirus is the software that catches and blocks malicious programs before they can do damage. We install a business-grade version on every machine, keep it updated, and actually watch its alerts, rather than leaving you with the free tool that came with the computer and hoping someone notices when it flags something.
Once a month you get a short, plain-English summary of what we watched, what we updated, and what we quietly fixed before it could turn into your problem. It is an easy way to see exactly what you are paying for without needing to be technical.
Most issues we solve remotely in minutes. When something genuinely needs hands on the hardware, a local technician comes to you, and for Tucson clients that is usually within an hour or two. If you are weighing whether an IT company can really cover you in person, a quick consultation is the easiest way to get a straight answer.
You pay per endpoint, so the bill follows your actual headcount. Add a person, add an endpoint. Downsize, and it drops the next month.
How we deliver it / why it is different
Concierge, not a call center.
The technology is table stakes. What you actually feel day to day is who picks up the phone, how fast they get it, and whether they treat you like a person.
When you call us, you reach a local tech who can see your environment and knows your history. No queue three time zones away, no reading your account number twice, no explaining what a workstation is. We answer our own phones, and we have since 2001.
We also tell you the truth. If something is fine, we will say so. If a project can wait a quarter, we will say that too. Kind, direct, and honest is the whole standard, and we will never make you feel small for asking a question.
2001
Serving Arizona businesses since
1–2HR
Typical onsite emergency response
24/7
Monitoring on every endpoint
Who it is for / and what it costs
Built for businesses that just need it to work.
Small offices, busy medical and legal practices, job sites, and anyone tired of an IT company that only shows up to bill them. Three tiers, published to the dollar, so you can size it yourself before you ever call.
| Tier | Per endpoint / mo | Best for |
|---|---|---|
| GPS-Basic | $19 | Small, simple environments |
| GPS-Pro | $26 | Growing businesses that need security |
| GPS-Advanced | $39 | Compliance and enterprise-grade needs |
Add equipment monitoring (routers, switches, printers, NAS) for $25/mo up to 10 devices.
No pressure / no pitch deck / no lock-in
Let us watch the machines.
Tell us how many computers you run and what has been frustrating you. We will give you an honest read and a real number, same business day.