Arizona Computer Guru
520.304.8300
7437 E. 22nd St, Tucson, AZ 85710

# GPS VoIP Services

Enterprise-Grade Business Phone Systems + Predictable Monthly Costs

We provide professional VoIP phone services through our GPS (Guru Protection Services) platform—combining reliable business communications with the same transparent pricing and local support you expect from Arizona Computer Guru.

## What You Get with GPS VoIP

### 📞 Professional Features

- Unlimited US/Canada calling
- Auto-attendant & call routing
- Voicemail to email
- Mobile & desktop apps
- Call recording options

### 🔧 Fully Managed

- We handle all setup
- Number porting included
- Phone configuration
- Ongoing maintenance
- System updates

### 💼 Business Benefits

- Work from anywhere
- Professional image
- Scalable as you grow
- No long-term contracts
- Local Tucson support

Integrated with GPS. VoIP support is covered under your existing GPS Support Plan—same great service, single point of contact for all your IT needs.

## GPS VoIP Service Tiers

Choose the communication level that matches your business needs
GPS-VOICE BASIC: Essential Communications
$22
per user/month

- Unlimited US & Canada calling
- 1 local phone number (DID)
- E911 emergency services
- Voicemail with email delivery
- Mobile & desktop softphone apps
- Auto-attendant & call routing

Best For: Small offices, remote workers, businesses transitioning from landlines
★ MOST POPULAR
GPS-VOICE STANDARD: Business Communications
$28
per user/month
Everything in GPS-Voice Basic, PLUS:

- Voicemail Transcription - Read your messages as text
- Ring Groups - Route calls to multiple team members
- Call Queues - Professional hold experience
- Desk Phone Support - Full provisioning included

Best For: Growing businesses, professional services, customer-facing teams
Arizona Computer Guru
520.304.8300

# GPS VoIP Service Tiers

Continued
GPS-VOICE PRO: Advanced Communications
$35
per user/month
Everything in GPS-Voice Standard, PLUS:

- SMS Text Messaging - Send/receive texts from your business number
- Call Recording - Record and archive calls for training/compliance
- 2 Phone Numbers - Main line + direct dial
- Advanced Call Analytics - Detailed reporting and insights
- CRM Integration Ready - Connect to your business systems

Best For: Sales teams, legal offices, businesses requiring call documentation
GPS-VOICE CALL CENTER: Full Contact Center
$55
per user/month
Everything in GPS-Voice Pro, PLUS:

- Call Center Seat - ACD, queue management, wallboards
- Real-Time Dashboards - Live call monitoring and statistics
- Supervisor Tools - Listen, whisper, barge capabilities
- Skills-Based Routing - Route calls to best available agent
- Detailed Agent Analytics - Performance tracking and reporting

Best For: Customer service teams, help desks, high-volume call environments
📋 Volume Discounts Available: Contact us for custom pricing on larger deployments.

## Add-On Services

Service | Price | Description
--- | --- | ---
Additional Phone Number (DID) | $2.50/mo | Extra local or toll-free numbers for departments, campaigns, or tracking
Toll-Free Number | $4.95/mo | 800/888/877 numbers—customers call free, you pay usage
SMS Text Messaging | $4.00/mo | Enable texting on any DID for appointment reminders, quick responses
Voicemail Transcription | $3.00/mo | Convert voicemails to text—scan messages without listening
Microsoft Teams Integration | $8.00/mo | Direct routing—make/receive calls directly in Teams
Digital Fax User | $12.00/mo | Send/receive faxes electronically—no fax machine needed
Conference Bridge | Included | Multi-party conferencing with all tiers

Arizona Computer Guru
520.304.8300

# Phone Hardware

Professional desk phones configured and ready to use

#### Basic Desk Phone

Yealink T53W
$219
HD audio, 12 line keys
WiFi & Bluetooth built-in

#### Business Desk Phone

Yealink T54W
$279
Color display, 16 line keys
USB port for headsets

#### Executive Desk Phone

Yealink T57W
$359
7" adjustable touch screen
Premium HD audio

#### Conference Phone

Yealink CP920
$599
360° voice pickup, 20' range
Touch-sensitive display

#### Wireless Headset

Yealink WH62
$159
DECT wireless, noise canceling
All-day wearing comfort

#### Cordless Phone

Yealink W73P
$199
DECT handset + base
Roaming throughout office
💡 Softphone Option: Use our mobile and desktop apps at no hardware cost. Perfect for remote workers, traveling staff, or as backup phones for desk phone users. Works on any smartphone, tablet, or computer.

## When to Use Each Hardware Option

Role / Situation | Recommended Hardware | Why
--- | --- | ---
Front desk / Receptionist | Business or Executive Phone | Heavy call volume, needs line keys for transfers, professional appearance
Office worker | Basic Desk Phone | Reliable, easy to use, all essential features included
Executive / Manager | Executive Phone + Headset | Touch screen for efficiency, hands-free for multitasking
Remote / Mobile worker | Softphone App (no hardware) | Use business number from anywhere on personal devices
Warehouse / Shop floor | Cordless Phone | Move around freely, still reachable on business line
Conference room | Conference Phone | Crystal clear audio for group calls, 360° pickup
High-volume caller (sales, support) | Any Phone + Wireless Headset | Hands-free comfort for all-day phone use

All hardware is fully configured before delivery. Phones arrive ready to plug in and use—no technical setup required on your end.
Arizona Computer Guru
520.304.8300

# What Will This Cost My Business?

Example 1: Small Office (5 users)

Scenario: Small accounting firm transitioning from landlines. Need professional image, voicemail transcription to read messages between client meetings.

Recommended: GPS-Voice Standard + Basic Desk Phones

GPS-Voice Standard (5 × $28)$140
Toll-Free Number$4.95
Monthly Total$144.95
Hardware: Basic Phones (5 × $219) - One Time$1,095
✓ Unlimited calling • Voicemail transcription • Ring groups • Auto-attendant
Example 2: Professional Services (12 users)

Scenario: Law firm needing call recording for client documentation, SMS for appointment confirmations, fax capability for courts.

Recommended: GPS-Voice Pro + Mix of Phones

GPS-Voice Pro (12 × $35)$420
Additional DIDs for departments (4 × $2.50)$10
Digital Fax (2 users × $12)$24
Monthly Total$454
✓ Call recording for compliance • SMS texting • Fax capability • $37.83/user total
Example 3: Customer Service Team (10 agents)

Scenario: HVAC company with dedicated support team. Need queue management, supervisor monitoring, performance tracking.

Recommended: GPS-Voice Call Center

GPS-Voice Call Center (10 × $55)$550
Toll-Free Number$4.95
Monthly Total$554.95
✓ ACD & queue management • Real-time dashboards • Supervisor listen/whisper • Agent analytics

## Ready to Upgrade Your Business Phones?

Schedule your free phone system assessment today

520.304.8300

info@azcomputerguru.com | azcomputerguru.com

🎁 Special Offer for GPS Clients: Already on GPS endpoint monitoring? Get free number porting (normally $6/number) and 50% off your first month of VoIP service.
Easy Migration: We handle everything—number porting, phone setup, user training. Most businesses are fully transitioned within 1-2 weeks with zero downtime.