## Active Support Sessions

Temporary sessions initiated by support codes

Code | Status | Created | Technician | Actions
--- | --- | --- | --- | ---
### No active sessions Generate a code to start a support session

### No machines

Install the agent on a machine to see it here

### Select a machine

Click a machine to view details

## Quick Downloads

Download viewer or create temp support sessions

### Viewer Only

Installs the protocol handler for connecting to remote sessions. No agent functionality.

Download Viewer

### Temp Support Session

Generate a support code first, then create a download link with that code embedded.

Download Support Agent

## Permanent Agent Builder

Create customized agent installers for unattended access

Company *
Site
Tags
API Key

The downloaded agent will have company/site/tags embedded. It will auto-register when run.

## Settings

Configure your GuruConnect preferences

Theme
Notifications

Additional settings coming soon.

## User Management

Manage user accounts and permissions

Open User Management

Connect to Machine
🌐
Web Viewer
Opens in browser. Most keys work, but Win key and Alt+Tab are captured by your OS.
🖥️
Native Viewer
Full keyboard capture including Win key, Alt+Tab, and Ctrl+Alt+Del.

Native viewer not installed

Download and run GuruConnect to register the protocol handler, then click "Try Again".

Download GuruConnect
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