Arizona Computer Guru
520.304.8300
7437 E. 22nd St, Tucson, AZ 85710

# Complete IT Protection & Support

Enterprise-Grade Security + Predictable Monthly Support

We provide comprehensive IT management through our GPS (Guru Protection Services) platform—combining advanced security monitoring with predictable support plans at transparent, competitive rates.

## What You Get with GPS

### 🛡️ Enterprise Security

- Advanced threat detection
- Email security & anti-phishing
- Dark web monitoring
- Security awareness training
- Compliance tools

### 🔧 Proactive Management

- 24/7 monitoring & alerting
- Automated patch management
- Remote support
- Performance optimization
- Regular health reports

### 👥 Predictable Support

- Fixed monthly rates
- Guaranteed response times
- Included support hours
- Local experienced team
- After-hours emergency

Trusted by Tucson businesses for over 20 years. Let us show you how GPS provides enterprise-grade protection at small business prices.
Arizona Computer Guru
520.304.8300

# GPS Endpoint Monitoring

Choose the protection level that matches your business needs
GPS-BASIC: Essential Protection
$19/endpoint/month

- 24/7 System Monitoring & Alerting
- Automated Patch Management
- Remote Management & Support
- Endpoint Security (Antivirus)
- Monthly Health Reports

Best For: Small businesses with straightforward IT environments
⭐ MOST POPULAR
GPS-PRO: Business Protection
$26/endpoint/month

Everything in GPS-Basic, PLUS:

- Advanced EDR - Stops threats antivirus misses
- Email Security - Anti-phishing & spam filtering
- Dark Web Monitoring - Alerts if credentials compromised
- Security Training - Monthly phishing simulations
- Cloud Monitoring - Microsoft 365 & Google protection

Best For: Businesses handling customer data or requiring cyber insurance
GPS-ADVANCED: Maximum Protection
$39/endpoint/month

Everything in GPS-Pro, PLUS:

- Advanced Threat Intelligence - Real-time global threat data
- Ransomware Rollback - Automatic recovery from attacks
- Compliance Tools - HIPAA, PCI-DSS, SOC 2 reporting
- Priority Response - Fast-tracked incident response
- Enhanced SaaS Backup - Complete M365/Google backup

Best For: Healthcare, legal, financial services, or businesses with sensitive data

## GPS-Equipment Monitoring Pack

Extend support plan coverage to network equipment, printers, and other devices

Equipment Monitoring Pack
$25/month

Covers up to 10 non-computer devices: Routers, switches, firewalls, printers, scanners, NAS, cameras, and other network equipment. $3 per additional device beyond 10.

- Basic uptime monitoring & alerting
- Devices eligible for Support Plan labor coverage
- Quick fixes under 10 minutes included
- Monthly equipment health reports

Note: Equipment Pack makes devices eligible for Support Plan hours. Block time covers any device regardless of enrollment.
💰 Volume Discounts Available: Contact us for custom pricing on larger deployments.
Arizona Computer Guru
520.304.8300

# Support Plans

Predictable monthly labor costs with guaranteed response times
Essential Support
$200/month
2 hours included • $100/hr effective

- Next business day response
- Email & phone support
- Business hours coverage

Best for: Minimal IT issues
Standard Support
$380/month
4 hours included • $95/hr effective

- 8-hour response guarantee
- Priority phone support
- Business hours coverage

Best for: Regular IT needs
Premium Support
$540/month
6 hours included • $90/hr effective

- 4-hour response guarantee
- After-hours emergency support
- Extended coverage

Best for: Technology-dependent businesses
Priority Support
$850/month
10 hours included • $85/hr effective

- 2-hour response guarantee
- 24/7 emergency support
- Dedicated account manager

Best for: Mission-critical operations
How Labor Hours Work: Support plan hours are used first each month. If you also have prepaid block time, those hours are used next. Any hours beyond that are billed at $175/hour.
📋 Coverage Scope: Support plan hours apply to GPS-enrolled endpoints, enrolled websites, and devices in the Equipment Pack. Block time applies to any device or service. Quick fixes under 10 minutes are included in monitoring fees. Volume discounts available for larger deployments.

## Prepaid Block Time (Alternative or Supplement)

For projects, seasonal needs, or clients who prefer non-expiring hours. Available to anyone.

Block Size | Price | Effective Rate | Valid
--- | --- | --- | ---
10 hours | $1,500 | $150/hour | Never expires
20 hours | $2,600 | $130/hour | Never expires
30 hours | $3,000 | $100/hour | Never expires

Note: Block time can be purchased by anyone and used alongside a Support Plan. Block hours never expire—use them for special projects or as backup when plan hours run out.
Arizona Computer Guru
520.304.8300

# What Will This Cost My Business?

Example 1: Small Office (10 endpoints + 4 devices)

Recommended: GPS-Pro + Equipment Pack + Standard Support

GPS-Pro Monitoring (10 × $26)$260
Equipment Pack (4 devices)$25
Standard Support (4 hrs included)$380
Total Monthly$665

✓ All computers + network gear covered • 4 hours labor • 8-hour response

Example 2: Growing Business (22 endpoints)

Recommended: GPS-Pro + Premium Support

GPS-Pro Monitoring (22 × $26)$572
Premium Support (6 hrs included)$540
Total Monthly$1,112

✓ 6 hours labor • 4-hour response • After-hours emergency • $51/endpoint total

Example 3: Established Company (42 endpoints)

Recommended: GPS-Pro + Priority Support

GPS-Pro Monitoring (42 × $26)$1,092
Priority Support (10 hrs included)$850
Total Monthly$1,942

✓ 10 hours labor • 2-hour response • 24/7 emergency • $46/endpoint total

## Ready to Get Started?

Schedule your free consultation today

520.304.8300

[email protected] | azcomputerguru.com

🎁 Special Offer for New Clients: Sign up within 30 days and receive waived setup fees, first month 50% off support plans, and a free security assessment ($500 value).