sync: auto-sync from HOWARD-HOME at 2026-06-29 14:23:40

Author: Howard Enos Machine: HOWARD-HOME Timestamp: 2026-06-29 14:23:40
2026-06-29 14:24:12 -07:00
parent 602c5e5bd6
commit 00af39d369
12 changed files with 2873 additions and 3 deletions
--- a/clients/michaeljohnson/onboarding-baselines/DESKTOP-GG4LKSL-20260629T211835.json
+++ b/clients/michaeljohnson/onboarding-baselines/DESKTOP-GG4LKSL-20260629T211835.json
@@ -0,0 +1,744 @@
+{
+  "host": "DESKTOP-GG4LKSL",
+  "collected_at_utc": "2026-06-29T21:17:50Z",
+  "os": {
+    "caption": "Microsoft Windows 11 Pro",
+    "version": "10.0.26200",
+    "build": "26200",
+    "install_date": "2025-06-30T15:13:20Z",
+    "last_boot_utc": "2026-06-29T14:27:52Z",
+    "architecture": "64-bit"
+  },
+  "facts": {
+    "builtin_admin_enabled": false,
+    "os_eol": {
+      "eol_date": "2027-10-12",
+      "release": "Win11 25H2"
+    },
+    "pending_updates": 4,
+    "pending_reboot": false,
+    "uptime_days": 0.3,
+    "acg_managed_tools": "ScreenConnect / ConnectWise Control",
+    "hardware": {
+      "model": "HP Pavilion Gaming Desktop TG01-2xxx",
+      "manufacturer": "HP",
+      "bios_date": "2023-07-11",
+      "cpu_logical": 16,
+      "bios_version": "F.21",
+      "cpu_cores": 8,
+      "ram_gb": 31.8,
+      "serial": "4CE136C774",
+      "cpu": "11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz"
+    },
+    "third_party_av_active": false,
+    "os_build": "26200",
+    "secure_boot": false,
+    "backup_agents": null,
+    "autoruns_run_keys": [
+      {
+        "key": "HKLM:\\Software\\Microsoft\\Windows\\CurrentVersion\\Run",
+        "name": "SecurityHealth",
+        "value": "C:\\WINDOWS\\system32\\SecurityHealthSystray.exe"
+      },
+      {
+        "key": "HKLM:\\Software\\WOW6432Node\\Microsoft\\Windows\\CurrentVersion\\Run",
+        "name": "QuickFinder Scheduler",
+        "value": "\"c:\\Program Files (x86)\\Corel\\WordPerfect Office 2021\\Programs\\QFSCHD210.EXE\""
+      }
+    ],
+    "physical_disks": [
+      {
+        "health": "Healthy",
+        "model": "Seagate Backup+ BK",
+        "media_type": "Unspecified"
+      },
+      {
+        "health": "Healthy",
+        "model": "WD Green SN350 1TB 2G0C",
+        "media_type": "SSD"
+      }
+    ],
+    "local_users": [
+      {
+        "last_logon": "",
+        "name": "Administrator",
+        "password_never_expires": false,
+        "enabled": false
+      },
+      {
+        "last_logon": "",
+        "name": "DefaultAccount",
+        "password_never_expires": false,
+        "enabled": false
+      },
+      {
+        "last_logon": "2025-06-30",
+        "name": "Guest",
+        "password_never_expires": false,
+        "enabled": false
+      },
+      {
+        "last_logon": "2026-06-29",
+        "name": "Localadmin",
+        "password_never_expires": false,
+        "enabled": true
+      },
+      {
+        "last_logon": "2026-06-29",
+        "name": "owner",
+        "password_never_expires": false,
+        "enabled": true
+      },
+      {
+        "last_logon": "",
+        "name": "WDAGUtilityAccount",
+        "password_never_expires": false,
+        "enabled": false
+      }
+    ],
+    "scheduled_tasks_count": 18,
+    "volumes": [
+      {
+        "drive": "D:",
+        "size_gb": 465.8,
+        "free_pct": 14.6,
+        "free_gb": 68.1
+      },
+      {
+        "drive": "[unlabeled]",
+        "size_gb": 0.7,
+        "free_pct": 8.3,
+        "free_gb": 0.1
+      },
+      {
+        "drive": "[unlabeled]",
+        "size_gb": 0.1,
+        "free_pct": 38.7,
+        "free_gb": 0
+      },
+      {
+        "drive": "C:",
+        "size_gb": 930.6,
+        "free_pct": 74.2,
+        "free_gb": 690.6
+      }
+    ],
+    "network_adapters": [
+      {
+        "dhcp": false,
+        "description": "Intel(R) Wi-Fi 6 AX201 160MHz",
+        "gateway": [
+          "192.168.1.1"
+        ],
+        "mac": "4C:44:5B:57:C8:D0",
+        "ip": [
+          "192.168.1.135",
+          "fe80::b290:dac4:8c2:f9d6"
+        ],
+        "dns": [
+          null
+        ]
+      }
+    ],
+    "failed_autostart_services": [
+      {
+        "name": "GoogleUpdaterInternalService150.0.7863.0",
+        "display": "Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)",
+        "state": "Stopped"
+      },
+      {
+        "name": "GoogleUpdaterService150.0.7863.0",
+        "display": "Google Updater Service (GoogleUpdaterService150.0.7863.0)",
+        "state": "Stopped"
+      },
+      {
+        "name": "Intel(R) TPM Provisioning Service",
+        "display": "Intel(R) TPM Provisioning Service",
+        "state": "Stopped"
+      }
+    ],
+    "stability_14d": {
+      "unexpected_shutdowns": 1,
+      "disk_errors": 0,
+      "bugchecks": 0
+    },
+    "exposure": {
+      "smb1_enabled": false,
+      "laps_present": true,
+      "rdp_enabled": false,
+      "uac_enabled": true,
+      "rdp_nla": true
+    },
+    "accounts_password_never_expires": [],
+    "installed_software": [
+      {
+        "publisher": "Adobe",
+        "name": "Adobe Acrobat (64-bit)",
+        "version": "26.001.21691"
+      },
+      {
+        "publisher": "Adobe Systems Incorporated",
+        "name": "Adobe Refresh Manager",
+        "version": "1.8.0"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Copilot",
+        "version": "149.0.4022.80"
+      },
+      {
+        "publisher": "Corel corporation",
+        "name": "Corel Update Manager",
+        "version": "2.14.630"
+      },
+      {
+        "publisher": "Google LLC",
+        "name": "Google Chrome",
+        "version": "149.0.7827.197"
+      },
+      {
+        "publisher": "",
+        "name": "HP LaserJet Professional P1100-P1560-P1600 Series",
+        "version": ""
+      },
+      {
+        "publisher": "Vantage Linguistics",
+        "name": "iSEEK AnswerWorks English Runtime",
+        "version": "010.000.0101"
+      },
+      {
+        "publisher": "Chaos Software Group, Inc.",
+        "name": "Legal Billing",
+        "version": ""
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft 365 Apps for business - en-us",
+        "version": "16.0.20026.20182"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Edge",
+        "version": "149.0.4022.98"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Edge WebView2 Runtime",
+        "version": "149.0.4022.98"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft OneDrive",
+        "version": "26.106.0603.0003"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Update Health Tools",
+        "version": "5.72.0.0"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual Basic for Applications 7.1 (x86)",
+        "version": "7.1.00.00"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual Basic for Applications 7.1 (x86) English",
+        "version": "7.1.0.0"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.44.35211",
+        "version": "14.44.35211.0"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.44.35211",
+        "version": "14.44.35211.0"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual C++ 2022 X64 Additional Runtime - 14.44.35211",
+        "version": "14.44.35211"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.44.35211",
+        "version": "14.44.35211"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual C++ 2022 X86 Additional Runtime - 14.44.35211",
+        "version": "14.44.35211"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.44.35211",
+        "version": "14.44.35211"
+      },
+      {
+        "publisher": "NVIDIA Corporation",
+        "name": "NVIDIA Control Panel 391.35",
+        "version": "391.35"
+      },
+      {
+        "publisher": "NVIDIA Corporation",
+        "name": "NVIDIA Display Container",
+        "version": "1.2"
+      },
+      {
+        "publisher": "NVIDIA Corporation",
+        "name": "NVIDIA Display Container LS",
+        "version": "1.2"
+      },
+      {
+        "publisher": "NVIDIA Corporation",
+        "name": "NVIDIA Display Session Container",
+        "version": "1.2"
+      },
+      {
+        "publisher": "NVIDIA Corporation",
+        "name": "NVIDIA Display Watchdog Plugin",
+        "version": "1.2"
+      },
+      {
+        "publisher": "NVIDIA Corporation",
+        "name": "NVIDIA Install Application",
+        "version": "2.1002.275.2323"
+      },
+      {
+        "publisher": "Microsoft Corporation",
+        "name": "Office 16 Click-to-Run Extensibility Component",
+        "version": "16.0.20026.20076"
+      },
+      {
+        "publisher": "Intuit",
+        "name": "Quicken 2013",
+        "version": "22.1.12.7"
+      },
+      {
+        "publisher": "ScreenConnect Software",
+        "name": "ScreenConnect Client (1912bf3444b41a08)",
+        "version": "26.3.11.9650"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021",
+        "version": "21.0.0.81"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Common Files",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Common Files English",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - IPM",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - IPM Content",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Lightning Files",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Lightning Files English",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Presentations Files",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Presentations Files English",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Quattro Pro Files",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Quattro Pro Files English",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Redists",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - Setup Files",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - WordPerfect Files",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - WordPerfect Files English",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office 2021 - WPD format Props x64",
+        "version": "21.0"
+      },
+      {
+        "publisher": " Corel Corporation",
+        "name": "WordPerfect Office 2021 - Writing Tools",
+        "version": "21.0"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office IFilter 32-bit",
+        "version": "1.8"
+      },
+      {
+        "publisher": "Corel Corporation",
+        "name": "WordPerfect Office IFilter 64-bit",
+        "version": "1.8"
+      }
+    ],
+    "tpm": {
+      "enabled": true,
+      "ready": true,
+      "present": true
+    },
+    "local_groups": [
+      "Access Control Assistance Operators",
+      "Administrators",
+      "Backup Operators",
+      "Cryptographic Operators",
+      "Device Owners",
+      "Distributed COM Users",
+      "Event Log Readers",
+      "Guests",
+      "Hyper-V Administrators",
+      "IIS_IUSRS",
+      "Network Configuration Operators",
+      "OpenSSH Users",
+      "Performance Log Users",
+      "Performance Monitor Users",
+      "Power Users",
+      "Remote Desktop Users",
+      "Remote Management Users",
+      "Replicator",
+      "System Managed Accounts Group",
+      "User Mode Hardware Operators",
+      "Users"
+    ],
+    "battery": {
+      "present": false
+    },
+    "activation": {
+      "edition": "Microsoft Windows 11 Pro",
+      "description": "Windows(R) Operating System, OEM_DM channel",
+      "licensed": true,
+      "license_status_code": 1
+    },
+    "time_source": "time1.aliyun.com",
+    "chassis_types": [
+      3
+    ],
+    "last_hotfix": {
+      "hotfix_id": "KB5094126",
+      "installed_on": "2026-06-10T07:00:00Z"
+    },
+    "scheduled_tasks": [
+      {
+        "path": "\\",
+        "name": "Adobe Acrobat Update Task",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "CorelUpdateHelperTask-6FE3C4EAF0EA6F48A355A006CED9B153",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "CorelUpdateHelperTaskCore",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "MicrosoftEdgeUpdateTaskMachineCore",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "MicrosoftEdgeUpdateTaskMachineUA",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "OneDrive Per-Machine Standalone Update Task",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "OneDrive Reporting Task-S-1-5-21-176541868-3255397159-941698718-1001",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "OneDrive Reporting Task-S-1-5-21-176541868-3255397159-941698718-1002",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "OneDrive Startup Task-S-1-5-21-176541868-3255397159-941698718-1001",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "OneDrive Startup Task-S-1-5-21-176541868-3255397159-941698718-1002",
+        "state": "Ready"
+      },
+      {
+        "path": "\\",
+        "name": "RtkAudUService64_BG",
+        "state": "Running"
+      },
+      {
+        "path": "\\",
+        "name": "ZoomUpdateTaskUser-S-1-5-21-176541868-3255397159-941698718-1002",
+        "state": "Ready"
+      },
+      {
+        "path": "\\GoogleSystem\\GoogleUpdater\\",
+        "name": "GoogleUpdaterTaskSystem150.0.7863.0{187F8684-438D-4B52-A213-1183A437F60E}",
+        "state": "Ready"
+      },
+      {
+        "path": "\\GoogleUserPEH\\",
+        "name": "RunPlatformExperienceHelperOnUnlock",
+        "state": "Ready"
+      },
+      {
+        "path": "\\GoogleUserPEH\\",
+        "name": "RunPlatformExperienceHelper_Daily",
+        "state": "Ready"
+      },
+      {
+        "path": "\\GoogleUserPEH\\",
+        "name": "RunPlatformExperienceHelper_Metrics",
+        "state": "Ready"
+      },
+      {
+        "path": "\\SoftLanding\\S-1-5-21-176541868-3255397159-941698718-1002\\",
+        "name": "SoftLandingCreativeManagementTask",
+        "state": "Ready"
+      },
+      {
+        "path": "\\SoftLanding\\S-1-5-21-176541868-3255397159-941698718-1002\\",
+        "name": "SoftLandingDeferralTask-{7f5041b8-2c64-40bd-a455-a605b3186491}",
+        "state": "Ready"
+      }
+    ],
+    "antivirus_products": [
+      "Windows Defender"
+    ],
+    "domain_joined": false,
+    "defender": {
+      "antispyware_signature_age": 0,
+      "tamper_protected": true,
+      "real_time_protection": true,
+      "nis_enabled": true,
+      "available": true,
+      "antivirus_enabled": true,
+      "am_service_enabled": true
+    },
+    "bitlocker": {
+      "os_volume": "C:",
+      "key_protectors": [],
+      "recovery_key_present": false,
+      "available": true,
+      "encryption_percent": 0,
+      "protection_status": "Off"
+    },
+    "is_laptop": false,
+    "installed_software_count": 50,
+    "local_administrators": [
+      "DESKTOP-GG4LKSL\\Administrator",
+      "DESKTOP-GG4LKSL\\Localadmin",
+      "DESKTOP-GG4LKSL\\owner"
+    ],
+    "firewall_profiles": {
+      "Private": true,
+      "Domain": true,
+      "Public": true
+    },
+    "domain": "WORKGROUP",
+    "foreign_agents": null
+  },
+  "findings": [
+    {
+      "id": "sec.defender.ok",
+      "category": "security",
+      "severity": "info",
+      "title": "Defender active and current",
+      "detail": "Real-time protection on, service running, signatures current.",
+      "evidence": "RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True"
+    },
+    {
+      "id": "sec.av_products.defender_only",
+      "category": "security",
+      "severity": "info",
+      "title": "Defender is the only registered AV",
+      "detail": "Only Microsoft/Windows Defender is registered in Security Center.",
+      "evidence": "Windows Defender"
+    },
+    {
+      "id": "sec.foreign_agents.none",
+      "category": "security",
+      "severity": "info",
+      "title": "No competitor/leftover management agents detected",
+      "detail": "No known competitor RMM or unmanaged remote-access agents found in installed programs or services.",
+      "evidence": "Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service"
+    },
+    {
+      "id": "sec.foreign_agents.acg.screenconnect_connectwise_control",
+      "category": "security",
+      "severity": "info",
+      "title": "Expected ACG management tooling present: ScreenConnect / ConnectWise Control",
+      "detail": "This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.",
+      "evidence": "program: ScreenConnect Client (1912bf3444b41a08) 26.3.11.9650\nservice: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running"
+    },
+    {
+      "id": "sec.firewall.ok",
+      "category": "security",
+      "severity": "info",
+      "title": "All firewall profiles enabled",
+      "detail": "Domain, Private, and Public firewall profiles are all enabled.",
+      "evidence": "Private=True; Domain=True; Public=True"
+    },
+    {
+      "id": "sec.bitlocker.unencrypted",
+      "category": "security",
+      "severity": "warning",
+      "title": "OS volume is NOT encrypted with BitLocker",
+      "detail": "The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.",
+      "evidence": "Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors="
+    },
+    {
+      "id": "sec.local_admins.list",
+      "category": "security",
+      "severity": "info",
+      "title": "Local administrators (3)",
+      "detail": "Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).",
+      "evidence": "DESKTOP-GG4LKSL\\Administrator\nDESKTOP-GG4LKSL\\Localadmin\nDESKTOP-GG4LKSL\\owner"
+    },
+    {
+      "id": "sec.patch.os_supported",
+      "category": "security",
+      "severity": "info",
+      "title": "OS build supported: Win11 25H2",
+      "detail": "Build 26200 (Win11 25H2) is in support until 2027-10-12.",
+      "evidence": "Microsoft Windows 11 Pro build 26200"
+    },
+    {
+      "id": "sec.patch.pending",
+      "category": "security",
+      "severity": "warning",
+      "title": "4 pending Windows updates",
+      "detail": "Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.",
+      "evidence": "Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 4"
+    },
+    {
+      "id": "sec.patch.last_hotfix",
+      "category": "security",
+      "severity": "info",
+      "title": "Last hotfix: KB5094126",
+      "detail": "Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).",
+      "evidence": "KB5094126 installed 2026-06-10T07:00:00Z"
+    },
+    {
+      "id": "sec.exposure.smb1_off",
+      "category": "security",
+      "severity": "info",
+      "title": "SMBv1 disabled",
+      "detail": "SMBv1 server protocol is disabled.",
+      "evidence": "EnableSMB1Protocol=False"
+    },
+    {
+      "id": "sec.exposure.laps_present",
+      "category": "security",
+      "severity": "info",
+      "title": "LAPS detected",
+      "detail": "A LAPS mechanism is present.",
+      "evidence": "Windows LAPS reg key"
+    },
+    {
+      "id": "health.disk_space.D",
+      "category": "health",
+      "severity": "warning",
+      "title": "Disk low: D: at 14.6% free",
+      "detail": "Less than 15 percent free. Plan cleanup or expansion.",
+      "evidence": "D: free 68.1 GB of 465.8 GB (14.6%)"
+    },
+    {
+      "id": "health.stability.some",
+      "category": "health",
+      "severity": "warning",
+      "title": "Stability events present in the last 14 days",
+      "detail": "One or more unexpected shutdowns, BSODs, or disk errors occurred recently. Monitor and correlate with user reports.",
+      "evidence": "Unexpected shutdowns (id 41)=1; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0"
+    },
+    {
+      "id": "health.failed_services.stopped",
+      "category": "health",
+      "severity": "warning",
+      "title": "3 auto-start service(s) not running",
+      "detail": "These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.",
+      "evidence": "GoogleUpdaterInternalService150.0.7863.0 (Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)) = Stopped\nGoogleUpdaterService150.0.7863.0 (Google Updater Service (GoogleUpdaterService150.0.7863.0)) = Stopped\nIntel(R) TPM Provisioning Service (Intel(R) TPM Provisioning Service) = Stopped"
+    },
+    {
+      "id": "health.domain.workgroup",
+      "category": "health",
+      "severity": "info",
+      "title": "Not domain-joined (workgroup)",
+      "detail": "This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.",
+      "evidence": "PartOfDomain=False; Domain=WORKGROUP"
+    },
+    {
+      "id": "health.time.source",
+      "category": "health",
+      "severity": "info",
+      "title": "Time service source",
+      "detail": "Current Windows Time service source.",
+      "evidence": "Source=time1.aliyun.com"
+    },
+    {
+      "id": "health.backup.none",
+      "category": "health",
+      "severity": "info",
+      "title": "No backup agent detected",
+      "detail": "No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.",
+      "evidence": "No matching backup service in Win32_Service"
+    }
+  ]
+}
--- a/clients/michaeljohnson/onboarding-baselines/DESKTOP-GG4LKSL-20260629T211835.md
+++ b/clients/michaeljohnson/onboarding-baselines/DESKTOP-GG4LKSL-20260629T211835.md
@@ -0,0 +1,226 @@
+# Onboarding Diagnostic Baseline - DESKTOP-GG4LKSL
+
+- **Grade:** AMBER
+- **Host:** DESKTOP-GG4LKSL
+- **Client:** Michael Johnson (`michaeljohnson`)
+- **Collected (UTC):** 2026-06-29T21:17:50Z
+- **Agent ID:** 09c08484-2b51-404b-a294-6e39f498867c
+- **Command ID:** 67f70181-51cd-470e-a9e2-edd2d53df135
+- **Findings:** 0 critical / 5 warning / 13 info / 0 unknown
+
+- **OS:** Microsoft Windows 11 Pro (build 26200)
+
+---
+
+## WARNING (5)
+
+### OS volume is NOT encrypted with BitLocker
+- **Category:** security
+- **ID:** `sec.bitlocker.unencrypted`
+- The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.
+
+```
+Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=
+```
+
+### 4 pending Windows updates
+- **Category:** security
+- **ID:** `sec.patch.pending`
+- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
+
+```
+Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 4
+```
+
+### Disk low: D: at 14.6% free
+- **Category:** health
+- **ID:** `health.disk_space.D`
+- Less than 15 percent free. Plan cleanup or expansion.
+
+```
+D: free 68.1 GB of 465.8 GB (14.6%)
+```
+
+### Stability events present in the last 14 days
+- **Category:** health
+- **ID:** `health.stability.some`
+- One or more unexpected shutdowns, BSODs, or disk errors occurred recently. Monitor and correlate with user reports.
+
+```
+Unexpected shutdowns (id 41)=1; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
+```
+
+### 3 auto-start service(s) not running
+- **Category:** health
+- **ID:** `health.failed_services.stopped`
+- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
+
+```
+GoogleUpdaterInternalService150.0.7863.0 (Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)) = Stopped
+GoogleUpdaterService150.0.7863.0 (Google Updater Service (GoogleUpdaterService150.0.7863.0)) = Stopped
+Intel(R) TPM Provisioning Service (Intel(R) TPM Provisioning Service) = Stopped
+```
+
+
+## INFO (13)
+
+### Defender active and current
+- **Category:** security
+- **ID:** `sec.defender.ok`
+- Real-time protection on, service running, signatures current.
+
+```
+RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True
+```
+
+### Defender is the only registered AV
+- **Category:** security
+- **ID:** `sec.av_products.defender_only`
+- Only Microsoft/Windows Defender is registered in Security Center.
+
+```
+Windows Defender
+```
+
+### No competitor/leftover management agents detected
+- **Category:** security
+- **ID:** `sec.foreign_agents.none`
+- No known competitor RMM or unmanaged remote-access agents found in installed programs or services.
+
+```
+Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
+```
+
+### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
+- **Category:** security
+- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
+- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
+
+```
+program: ScreenConnect Client (1912bf3444b41a08) 26.3.11.9650
+service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
+```
+
+### All firewall profiles enabled
+- **Category:** security
+- **ID:** `sec.firewall.ok`
+- Domain, Private, and Public firewall profiles are all enabled.
+
+```
+Private=True; Domain=True; Public=True
+```
+
+### Local administrators (3)
+- **Category:** security
+- **ID:** `sec.local_admins.list`
+- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
+
+```
+DESKTOP-GG4LKSL\Administrator
+DESKTOP-GG4LKSL\Localadmin
+DESKTOP-GG4LKSL\owner
+```
+
+### OS build supported: Win11 25H2
+- **Category:** security
+- **ID:** `sec.patch.os_supported`
+- Build 26200 (Win11 25H2) is in support until 2027-10-12.
+
+```
+Microsoft Windows 11 Pro build 26200
+```
+
+### Last hotfix: KB5094126
+- **Category:** security
+- **ID:** `sec.patch.last_hotfix`
+- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
+
+```
+KB5094126 installed 2026-06-10T07:00:00Z
+```
+
+### SMBv1 disabled
+- **Category:** security
+- **ID:** `sec.exposure.smb1_off`
+- SMBv1 server protocol is disabled.
+
+```
+EnableSMB1Protocol=False
+```
+
+### LAPS detected
+- **Category:** security
+- **ID:** `sec.exposure.laps_present`
+- A LAPS mechanism is present.
+
+```
+Windows LAPS reg key
+```
+
+### Not domain-joined (workgroup)
+- **Category:** health
+- **ID:** `health.domain.workgroup`
+- This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.
+
+```
+PartOfDomain=False; Domain=WORKGROUP
+```
+
+### Time service source
+- **Category:** health
+- **ID:** `health.time.source`
+- Current Windows Time service source.
+
+```
+Source=time1.aliyun.com
+```
+
+### No backup agent detected
+- **Category:** health
+- **ID:** `health.backup.none`
+- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
+
+```
+No matching backup service in Win32_Service
+```
+
+
+---
+
+## Inventory Baseline Summary
+
+- **Manufacturer / Model:** HP / HP Pavilion Gaming Desktop TG01-2xxx
+- **Serial:** 4CE136C774
+- **CPU:** 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz (8 cores / 16 logical)
+- **RAM (GB):** 31.8
+- **BIOS:** F.21 (2023-07-11)
+- **Chassis is laptop:** false
+- **TPM present / Secure Boot:** true / ?
+- **Domain joined:** false (WORKGROUP)
+- **OS activation licensed:** true
+- **Uptime (days):** 0.3
+- **Pending reboot:** false
+- **Installed software count:** 50
+- **Scheduled tasks (non-MS, enabled):** 18
+- **Local administrators:** DESKTOP-GG4LKSL\Administrator, DESKTOP-GG4LKSL\Localadmin, DESKTOP-GG4LKSL\owner
+
+### Fixed volumes
+
+- D: - 68.1 GB free of 465.8 GB (14.6%)
+- [unlabeled] - 0.1 GB free of 0.7 GB (8.3%)
+- [unlabeled] - 0 GB free of 0.1 GB (38.7%)
+- C: - 690.6 GB free of 930.6 GB (74.2%)
+
+### Network adapters
+
+- Intel(R) Wi-Fi 6 AX201 160MHz - IP: 192.168.1.135, fe80::b290:dac4:8c2:f9d6 - DNS:  - DHCP: false
+
+---
+
+## Diff vs Prior Baseline
+
+- No prior baseline found for this host. This is the first baseline.
+
+---
+
+_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `DESKTOP-GG4LKSL-20260629T211835.json` (immutable)._
--- a/clients/michaeljohnson/onboarding-baselines/MJ-PARALEGAL-20260629T211845.json
+++ b/clients/michaeljohnson/onboarding-baselines/MJ-PARALEGAL-20260629T211845.json
--- a/clients/michaeljohnson/onboarding-baselines/MJ-PARALEGAL-20260629T211845.md
+++ b/clients/michaeljohnson/onboarding-baselines/MJ-PARALEGAL-20260629T211845.md
@@ -0,0 +1,254 @@
+# Onboarding Diagnostic Baseline - MJ-PARALEGAL
+
+- **Grade:** RED
+- **Host:** MJ-PARALEGAL
+- **Client:** Michael Johnson (`michaeljohnson`)
+- **Collected (UTC):** 2026-06-29T21:17:55Z
+- **Agent ID:** 4537ac34-e548-484c-b4e9-fd91e7f97a23
+- **Command ID:** a3095ece-7fd3-4751-acc6-867a1b41507b
+- **Findings:** 2 critical / 4 warning / 14 info / 0 unknown
+
+- **OS:** Microsoft Windows 11 Pro (build 26200)
+
+---
+
+## CRITICAL (2)
+
+### Firewall disabled on profile(s): Private, Public
+- **Category:** security
+- **ID:** `sec.firewall.disabled`
+- One or more firewall profiles are OFF. The endpoint is exposed to lateral movement and inbound attacks on those networks. Re-enable all profiles.
+
+```
+Profile states: Private=False; Domain=True; Public=False
+```
+
+### Disk critically low: E: at 0% free
+- **Category:** health
+- **ID:** `health.disk_space.E`
+- Less than 8 percent free. Risk of failed updates, crashes, and corruption. Free space or expand the volume urgently.
+
+```
+E: free 0 GB of 255.6 GB (0%)
+```
+
+
+## WARNING (4)
+
+### OS volume is NOT encrypted with BitLocker
+- **Category:** security
+- **ID:** `sec.bitlocker.unencrypted`
+- The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.
+
+```
+Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=
+```
+
+### 2 pending Windows updates
+- **Category:** security
+- **ID:** `sec.patch.pending`
+- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
+
+```
+Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 2
+```
+
+### Stability events present in the last 14 days
+- **Category:** health
+- **ID:** `health.stability.some`
+- One or more unexpected shutdowns, BSODs, or disk errors occurred recently. Monitor and correlate with user reports.
+
+```
+Unexpected shutdowns (id 41)=1; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
+```
+
+### 6 auto-start service(s) not running
+- **Category:** health
+- **ID:** `health.failed_services.stopped`
+- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
+
+```
+AsusUpdateCheck (AsusUpdateCheck) = Stopped
+GoogleUpdaterInternalService150.0.7863.0 (Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)) = Stopped
+GoogleUpdaterService150.0.7863.0 (Google Updater Service (GoogleUpdaterService150.0.7863.0)) = Stopped
+IBMPMSVC (Lenovo PM Service) = Stopped
+Intel(R) TPM Provisioning Service (Intel(R) TPM Provisioning Service) = Stopped
+LPlatSvc (Lenovo Platform Service) = Stopped
+```
+
+
+## INFO (14)
+
+### Defender active and current
+- **Category:** security
+- **ID:** `sec.defender.ok`
+- Real-time protection on, service running, signatures current.
+
+```
+RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=1 days; IsTamperProtected=True
+```
+
+### Defender is the only registered AV
+- **Category:** security
+- **ID:** `sec.av_products.defender_only`
+- Only Microsoft/Windows Defender is registered in Security Center.
+
+```
+Windows Defender
+```
+
+### No competitor/leftover management agents detected
+- **Category:** security
+- **ID:** `sec.foreign_agents.none`
+- No known competitor RMM or unmanaged remote-access agents found in installed programs or services.
+
+```
+Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
+```
+
+### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
+- **Category:** security
+- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
+- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
+
+```
+program: ScreenConnect Client (1912bf3444b41a08) 26.3.11.9650
+service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
+```
+
+### Expected ACG management tooling present: Splashtop (SOS/Streamer)
+- **Category:** security
+- **ID:** `sec.foreign_agents.acg.splashtop_sos_streamer_`
+- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
+
+```
+program: Splashtop Streamer 3.8.4.0
+service: SplashtopRemoteService (Splashtop? Remote Service) Running
+```
+
+### Expected ACG management tooling present: Syncro / Kabuto
+- **Category:** security
+- **ID:** `sec.foreign_agents.acg.syncro_kabuto`
+- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
+
+```
+program: Syncro 1.0.201.18410
+service: Syncro (Syncro) Running
+```
+
+### Local administrators (3)
+- **Category:** security
+- **ID:** `sec.local_admins.list`
+- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
+
+```
+MJ-PARALEGAL\Administrator
+MJ-PARALEGAL\localadmin
+MJ-PARALEGAL\Paralegal
+```
+
+### OS build supported: Win11 25H2
+- **Category:** security
+- **ID:** `sec.patch.os_supported`
+- Build 26200 (Win11 25H2) is in support until 2027-10-12.
+
+```
+Microsoft Windows 11 Pro build 26200
+```
+
+### Last hotfix: KB5094126
+- **Category:** security
+- **ID:** `sec.patch.last_hotfix`
+- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
+
+```
+KB5094126 installed 2026-06-10T07:00:00Z
+```
+
+### SMBv1 disabled
+- **Category:** security
+- **ID:** `sec.exposure.smb1_off`
+- SMBv1 server protocol is disabled.
+
+```
+EnableSMB1Protocol=False
+```
+
+### LAPS detected
+- **Category:** security
+- **ID:** `sec.exposure.laps_present`
+- A LAPS mechanism is present.
+
+```
+Windows LAPS reg key
+```
+
+### Not domain-joined (workgroup)
+- **Category:** health
+- **ID:** `health.domain.workgroup`
+- This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.
+
+```
+PartOfDomain=False; Domain=WORKGROUP
+```
+
+### Time service source
+- **Category:** health
+- **ID:** `health.time.source`
+- Current Windows Time service source.
+
+```
+Source=time.windows.com,0x9
+```
+
+### No backup agent detected
+- **Category:** health
+- **ID:** `health.backup.none`
+- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
+
+```
+No matching backup service in Win32_Service
+```
+
+
+---
+
+## Inventory Baseline Summary
+
+- **Manufacturer / Model:** ASUS / System Product Name
+- **Serial:** System Serial Number
+- **CPU:** Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz (6 cores / 12 logical)
+- **RAM (GB):** 15.8
+- **BIOS:** 1620 (2021-07-09)
+- **Chassis is laptop:** false
+- **TPM present / Secure Boot:** true / true
+- **Domain joined:** false (WORKGROUP)
+- **OS activation licensed:** true
+- **Uptime (days):** 0.3
+- **Pending reboot:** false
+- **Installed software count:** 98
+- **Scheduled tasks (non-MS, enabled):** 24
+- **Local administrators:** MJ-PARALEGAL\Administrator, MJ-PARALEGAL\localadmin, MJ-PARALEGAL\Paralegal
+
+### Fixed volumes
+
+- E: - 0 GB free of 255.6 GB (0%)
+- [unlabeled] - 0.2 GB free of 1 GB (18.7%)
+- D: - 0 GB free of 0 GB (75.5%)
+- C: - 70 GB free of 464.2 GB (15.1%)
+- [unlabeled] - 0.1 GB free of 0.1 GB (64%)
+- [unlabeled] - 0.1 GB free of 0.5 GB (16.6%)
+
+### Network adapters
+
+- Realtek PCIe GBE Family Controller - IP: 192.168.1.136, fe80::b20c:8d0b:48bf:1aea - DNS: 172.16.132.1 - DHCP: true
+
+---
+
+## Diff vs Prior Baseline
+
+- No prior baseline found for this host. This is the first baseline.
+
+---
+
+_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `MJ-PARALEGAL-20260629T211845.json` (immutable)._
--- a/clients/rednour/session-logs/2026-06/2026-06-29-howard-legalasst-zip-hang-wp5-win11.md
+++ b/clients/rednour/session-logs/2026-06/2026-06-29-howard-legalasst-zip-hang-wp5-win11.md
@@ -0,0 +1,148 @@
+# Rednour Law — LEGALASST explorer hang on .zip + WordPerfect 5 save error + Win11 plan
+
+## User
+- **User:** Howard Enos (howard)
+- **Machine:** Howard-Home
+- **Role:** tech
+
+## Session Summary
+
+Diagnosed an explorer.exe stability problem on **LEGALASST**, the legal assistant's
+workstation at Rednour Law (Carla Skinner's box; active local account `emma`, profile
+`C:\Users\Ale`, OneDrive `carla@rednourlaw.com`). Reported via Carrie Rednour: explorer
+repeatedly hung/crashed when "opening files or messing with files." Work was driven over
+GuruRMM (agent `18825ea7-df58-47bb-b492-822cb16fb5ec`); the office subnet was initially
+unreachable from HOWARD-HOME because Tailscale was stuck in `NoState`, which cleared on its
+own shortly after.
+
+Established via the Application event log that explorer was **hanging (AppHang Event 1002),
+not crashing** — there were no Event 1000 / faulting-module records. Hangs were firing
+several times per hour on 2026-06-29 and continued after a 10:52 reboot. The `.NET Runtime`
+Event 1022 "profiling API attach" errors (201 of them) were ruled out as benign noise — no
+`COR_PROFILER` env var is set, so nothing is being injected into explorer via that path.
+
+Narrowed the cause by elimination. Blocked the Adobe shell extensions (Acrobat context-menu
+ CoreSync overlays) via the Microsoft "Blocked" CLSID list and restarted explorer — no
+change, so Adobe was ruled out and reverted. Mapped drives X/Y/Z (→ `\\rednourcarrievirt`,
+the cloned Carrie host) were healthy (`Status OK`, no SMBClient errors). The only
+non-Microsoft DLLs actually loaded in explorer were the AMD Vega driver
+(`amdihk64/atidxx64/aticfx64/atiuxp64`), but there were **zero display-driver TDR events**,
+so the GPU driver was not crash-recovering. OneDrive sync was healthy and its overlay was not
+even loaded. Howard then supplied the decisive clue: the hang happens **only when opening
+`.zip` files**, Word/PDF open fine, and the failing zip is on the **local desktop** (not
+OneDrive, not a network share). That isolated the fault to the **built-in Windows Compressed
+Folders handler** (explorer's zip-as-folder namespace). `zipfldr.dll` is intact and validly
+signed, so the hang is environmental, not a corrupt handler DLL.
+
+Howard installed **7-Zip 26.02** as a workaround — it opens the same zips fine because it is
+a standalone app that never invokes explorer's zip namespace. He will set 7-Zip as the
+default for `.zip` (and `.7z`/`.rar`, currently unassociated) via the 7-Zip GUI. A second,
+separate issue on the same machine was reported: saving from **WordPerfect 5** returns "not
+enough free space" regardless of save location, despite Howard verifying ample free space.
+The plan is to **upgrade LEGALASST to Windows 11**, which is expected to resolve the
+zip-handler hang by rebuilding the shell/system files (and applies the pending SFC repair);
+the team will test a local zip with the built-in handler after the upgrade. All diagnostic
+changes were reverted and the box was left clean.
+
+## Key Decisions
+
+- Diagnosed live over GuruRMM rather than waiting for on-site access; used `user_session`
+  context for HKCU/OneDrive/shell-folder reads and SYSTEM context for HKLM/event-log reads.
+- Used the Microsoft **Shell Extensions\Blocked** CLSID list (reversible) to test-disable
+  Adobe/7-Zip shell extensions instead of deleting registrations — clean revert path.
+- Treated the `.NET 1022` errors as noise after confirming no `COR_PROFILER` was set, instead
+  of chasing the profiler-injection theory.
+- Did **not** hand-write a per-user UserChoice association hash for `.zip` (hash-protected;
+  a wrong hash leaves a broken "how do you want to open this?" prompt). Howard opted to set
+  the default in the 7-Zip GUI; no DefaultAssociations policy was pushed.
+- Concluded the Win11 in-place upgrade is the right fix for the zip-handler hang (rebuilds
+  shell/system files) rather than further low-level surgery on a Win10 22H2 EOL box.
+
+## Problems Encountered
+
+- **Office subnet unreachable from HOWARD-HOME** — Tailscale daemon RUNNING but backend stuck
+  in `NoState`; a service restart did not clear it, but it came up on its own shortly after.
+- **Orphaned RMM diagnostic process** — the first diagnostic command timed out server-side at
+  120s (a `HKLM\...\Classes\*\shellex` wildcard scan), but the agent's child `powershell.exe`
+  (PID 1048) kept running on the endpoint for 10+ minutes, churning CPU. This was the
+  "PowerShell that's been running" Howard noticed. Killed it (SYSTEM context). Logged as
+  friction.
+- **`$pid` reserved-variable collision** — used `$pid` as a variable in a remote script; `$PID`
+  is the automatic current-process-id variable, so the `.zip` ProgID read returned garbage
+  (16044). Re-ran with a non-reserved name. Logged as friction.
+- **Mis-assumption corrected** — initially assumed LEGALASST was the cloned machine; Carrie's
+  machine was the one cloned (to host `rednourcarrievirt`), LEGALASST is the legal assistant's
+  (unchanged) box. Logged as a correction.
+
+## Configuration Changes
+
+Net change to the endpoint: **none** (all diagnostic changes reverted; box left clean). During
+the session, on LEGALASST:
+- Added then removed Adobe (4 CLSIDs) and 7-Zip shell-extension CLSIDs in
+  `HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked` (Blocked list now
+  empty).
+- Restarted explorer.exe several times (user_session).
+- Killed orphaned diagnostic process PID 1048.
+- Howard installed 7-Zip 26.02 (standalone; he will set `.zip`/`.7z`/`.rar` defaults).
+- Howard ran `sfc /scannow` — found and repaired corruption (0 unrepairable); repair pending
+  a reboot to load.
+
+Repo: this session log; Rednour wiki record update pending (`/wiki-compile client:rednour`).
+
+## Credentials & Secrets
+
+None discovered, created, or rotated this session.
+
+## Infrastructure & Servers
+
+- **LEGALASST** — legal assistant workstation, Rednour Law "Main Office" site. Win 10 Pro 22H2
+  (build 19045, **EOL**), AMD Ryzen 3 3200G (Vega 8 iGPU), **5.9 GB RAM**, LAN 192.168.10.213.
+  GuruRMM agent `18825ea7-df58-47bb-b492-822cb16fb5ec`. Active local account `emma`, profile
+  `C:\Users\Ale`. OneDrive account `carla@rednourlaw.com`; Documents redirected to
+  `C:\Users\Ale\OneDrive - Rednour Law\Documents`. Leftover **SyncroLive.Agent.Runner** still
+  running.
+- AMD GPU driver: 31.0.12027.9001 (2023-03-29). 7zFM.exe 26.02 at `C:\Program Files\7-Zip\`.
+- `zipfldr.dll` = 10.0.19041.1, signature Valid (handler is intact).
+- Mapped drives (user `emma`): X: `\\rednourcarrievirt\Time Matters Shared Files`, Y:
+  `\\rednourcarrievirt\Timeslips`, Z: `\\rednourcarrievirt\Documents` — all `Status OK`.
+- GuruRMM server `http://172.16.3.30:3001`; coord `http://172.16.3.30:8001`.
+
+## Commands & Outputs
+
+- Diagnostic dispatch pattern: `POST /api/agents/<id>/command` (powershell, `context`
+  system or user_session), poll `GET /api/commands/<id>`.
+- Key reads: `Get-WinEvent` Application 1000/1002 + ProviderName 'Application Hang'/'.NET
+  Runtime'; explorer loaded modules filtered to non-Microsoft `CompanyName`;
+  `Get-SmbMapping`; `Get-MpComputerStatus`/`Get-MpPreference`; CBS.log `[SR]` parse.
+- AppHang count = 10 in last 3h on 2026-06-29; latest 11:31:02 (post 10:52 reboot).
+- `.zip` association: `HKCR\.zip` (default) = `CompressedFolder`, **no UserChoice**. 7-Zip
+  registered only a `7-Zip.iso` ProgId (no `7-Zip.zip`). `.7z`/`.rar` currently unassociated.
+- SFC (CBS.log): "Verify and Repair Transaction completed... successfully repaired"; 0
+  "cannot repair" entries.
+- Defender: RTP on, no active scan, signatures fresh, `DisableArchiveScanning=False`,
+  `MAPSReporting=2`, `SubmitSamplesConsent=1` (archive + cloud scanning on).
+
+## Pending / Incomplete Tasks
+
+1. **Howard:** set 7-Zip as default app for `.zip` (and `.7z`/`.rar`) via 7-Zip GUI
+   (Tools → Options → System).
+2. **Upgrade LEGALASST to Windows 11** (expected to resolve the zip-handler hang; applies
+   the pending SFC repair). Pre-reqs: enable fTPM + Secure Boot in BIOS (Ryzen 3 3200G is
+   Win11-supported), bump RAM from 5.9 GB, remove the leftover Syncro agent. **Test a local
+   `.zip` with the built-in handler post-upgrade.**
+3. **WordPerfect 5 "not enough free space" on save** — investigate. Leading hypothesis:
+   legacy/DOS-era WordPerfect free-space miscalculation on large-capacity volumes (free-space
+   value overflows → false "disk full"). This is app-level and will **not** be fixed by the
+   OS upgrade; mitigate via DOSBox or directing saves to a SUBST'd small-capacity location.
+   Confirm exact WP version/edition (DOS 5.1 vs Windows).
+4. **If the zip hang persists after the Win11 upgrade:** next lead is Defender archive-scan +
+   cloud (MAPS) lookup stalling the shell when the built-in handler streams zip entries.
+5. Standing P1s (pre-existing): reboot to apply SFC repair; remove prior MSP agents.
+
+## Reference Information
+
+- GuruRMM agent id: `18825ea7-df58-47bb-b492-822cb16fb5ec` (LEGALASST).
+- Rednour tenant: `rednourlaw.com` (`4a4ca18a-f516-478b-99da-2e0722c5dc18`); Syncro customer
+  `1224246`.
+- Wiki: `wiki/clients/rednour.md`. Refresh: `/wiki-compile client:rednour --full`.
+- Reversible shell-ext disable mechanism: `HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked` (add CLSID value to block; delete to restore).
--- a/clients/rednour/session-logs/2026-06/2026-06-29-howard-nick-mac-rmm-install-attempt.md
+++ b/clients/rednour/session-logs/2026-06/2026-06-29-howard-nick-mac-rmm-install-attempt.md
@@ -0,0 +1,119 @@
+## User
+- **User:** Howard Enos (howard)
+- **Machine:** Howard-Home
+- **Role:** tech
+
+## Session Summary
+
+Resumed work on getting the GuruRMM agent installed on Nick Pafford's Mac at Rednour Law
+Offices (Rednour's office). The client/site was already onboarded (2026-05-29), so the goal
+this session was to hand Nick the correct macOS download/install link and confirm enrollment.
+
+Pulled the Rednour Main site enrollment details from the vault (site_code GREEN-FALCON-7214)
+and provided the public install page URL. On verification, the install **page**
+(`/install/GREEN-FALCON-7214`) only exposes clickable buttons for Windows and Linux — there is
+no Mac button. Confirmed instead that a macOS install path exists as a `curl | sudo bash`
+one-liner at `/install/GREEN-FALCON-7214/macos`. Verified the script body (LaunchDaemon setup,
+quarantine strip, site config for GREEN-FALCON-7214) and that the agent binary it downloads is a
+Mach-O 64-bit arm64 executable (~3.96 MB), matching Nick's Apple Silicon Mac. Handed Nick the
+Terminal one-liner plus his SMB share credential (from vault).
+
+Nick (or whoever was at the Mac) ran the installer and it reported success. However, repeated
+fleet checks (3x over the session) showed the agent NOT checking in — no macOS agent appears
+under Rednour Law Offices. The three Rednour agents enrolled are all Windows
+(FrontDeskReception, LegalAsst, rednourcarrievirt). The only Macs in the entire fleet are
+Scileppi's Mac-mini-2 and Mike's MacBook Air — neither is Nick's. So the install succeeded
+locally but the agent is not connecting/enrolling to the server.
+
+Howard is no longer onsite and does not have the user's Mac password, so local diagnostics
+(foreground run, launchctl check) can't be done right now. Work was deferred. Flagged Mike via
+Discord DM that the Apple/macOS installer has an issue, that we're working it but lack the
+user's password, and asked whether he has access to another M1/Apple Silicon Mac to test the
+installer for repro.
+
+## Key Decisions
+
+- Handed Nick the macOS `curl | sudo bash` one-liner rather than the install page, since the
+  page has no Mac download button — only Windows/Linux. The `/macos` script path is the
+  supported macOS install route.
+- Verified the downloaded binary architecture (arm64 Mach-O) before handing off, to rule out an
+  x86/arch mismatch on Nick's Apple Silicon Mac.
+- Deferred diagnosis rather than guess: with no onsite access and no user password, the key
+  diagnostic (foreground `sudo /usr/local/bin/gururmm-agent` to see the connect error) can't be
+  run, so escalated to Mike and parked it.
+- Used a person-targeted Discord DM to Mike (not a #bot-alerts post) since the ask was actionable
+  and directed at him specifically (needs an M1 to test).
+
+## Problems Encountered
+
+- **macOS agent installs but does not enroll.** Installer reports success on Nick's Apple
+  Silicon Mac, but no macOS agent shows under Rednour in the fleet after multiple checks.
+  Unresolved — deferred. Likely causes to check next: LaunchDaemon not actually started /
+  crashed on launch, Gatekeeper killing the unsigned binary despite quarantine strip, or
+  outbound connectivity to rmm.azcomputerguru.com blocked. Blocked on onsite access + user
+  password.
+- **Install page has no Mac button** (Windows/Linux only). Worked around with the `/macos`
+  curl|bash one-liner, which is the real macOS install path.
+
+## Configuration Changes
+
+- None to the repo. No code changes. Vault entries were read-only this session (already
+  created in prior sessions).
+
+## Credentials & Secrets
+
+- Nick Pafford SMB share access (read this session, already vaulted):
+  - Vault: `clients/rednour/nick-smb-rednourcarrievi.sops.yaml`
+  - Username: `REDNOURCARRIEVI\nick`
+  - Password: `Kg5Qe2Kc3`
+  - Mac mount: `smb://192.168.10.194/Documents` (Finder Cmd+K)
+  - Share: `\\REDNOURCARRIEVI\Documents` -> `C:\Users\Carrie\Documents`, access Modify (rw)
+  - Local Windows account on Carrie Rednour's workstation (workgroup, no AD), PasswordNeverExpires,
+    created 2026-06-25 per Syncro #32343.
+- GuruRMM Rednour Main site enrollment (already vaulted):
+  - Vault: `clients/rednour/gururmm-site-main.sops.yaml`
+  - site_id: `c7f5787c-8e71-45b3-841f-fa52436f7d26`
+  - site_code: `GREEN-FALCON-7214`
+
+## Infrastructure & Servers
+
+- GuruRMM server API: `http://172.16.3.30:3001` (auth via vault gururmm-server.sops.yaml).
+- GuruRMM public install host: `https://rmm.azcomputerguru.com` (Cloudflare-fronted).
+- Rednour workstation REDNOURCARRIEVI: `192.168.10.194` (LAN) / `10.147.17.253` (ZeroTier).
+- Rednour Law Offices fleet (all Windows, online, v0.6.66): FrontDeskReception, LegalAsst,
+  rednourcarrievirt.
+
+## Commands & Outputs
+
+- macOS install one-liner handed to Nick:
+  `curl -fsSL https://rmm.azcomputerguru.com/install/GREEN-FALCON-7214/macos | sudo bash`
+- Mac agent binary verification:
+  `curl .../install/GREEN-FALCON-7214/download/macos` -> HTTP 200, Mach-O 64-bit arm64
+  executable, ~3,960,397 bytes, filename `gururmm-agent-main`.
+- Fleet check (no Rednour Mac present):
+  `curl -s "$RMM/api/agents" -H "Authorization: Bearer $TOKEN" | jq '... select rednour or macos'`
+- Suggested local diagnostics for next session (need onsite/password):
+  - `sudo launchctl list | grep gururmm`
+  - `ls -l /usr/local/bin/gururmm-agent /usr/local/etc/gururmm/`
+  - `sudo /usr/local/bin/gururmm-agent`  (foreground run to surface connect error)
+  - `curl -fsS -o /dev/null -w "%{http_code}" https://rmm.azcomputerguru.com/install/GREEN-FALCON-7214/macos`
+
+## Pending / Incomplete Tasks
+
+- **OPEN:** Nick's Mac GuruRMM agent not enrolling despite successful install. Deferred.
+  - Blocked on: not onsite + no user Mac password.
+  - Next steps: run foreground diagnostic on the Mac to capture the connect/enroll error; check
+    LaunchDaemon state and Gatekeeper; verify outbound to rmm.azcomputerguru.com.
+- Mike asked (via DM) whether he has access to another M1/Apple Silicon Mac to test/repro the
+  macOS installer.
+
+## Reference Information
+
+- Install page: `https://rmm.azcomputerguru.com/install/GREEN-FALCON-7214`
+- macOS install script: `https://rmm.azcomputerguru.com/install/GREEN-FALCON-7214/macos`
+- macOS agent binary: `https://rmm.azcomputerguru.com/install/GREEN-FALCON-7214/download/macos`
+- MSI (Windows): `https://rmm.azcomputerguru.com/api/sites/c7f5787c-8e71-45b3-841f-fa52436f7d26/installer`
+- Discord DM to Mike: message_id 1521264675965374656
+- Syncro ticket (SMB access): #32343
+- Related prior logs: `2026-06-25-howard-nick-smb-share-and-mac-rmm.md`,
+  `2026-06-26-howard-nick-mac-rmm-rootcause.md`