sync: auto-sync from HOWARD-HOME at 2026-07-06 15:49:07

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-06 15:49:07

wiki/clients/janet-altschuler.md

@@ -0,0 +1,57 @@
+---
+type: client
+name: janet-altschuler
+display_name: "Janet Altschuler"
+last_compiled: 2026-07-06
+compiled_by: HOWARD-HOME/claude-main
+sources:
+  - projects/gps-rmm-audit/tracker.md
+  - projects/gps-rmm-audit/backup-map.md
+  - live GuruRMM / Datto EDR / ScreenConnect / Syncro 2026-07-06
+backlinks:
+  - wiki/projects/gps-rmm-audit.md
+---
+
+# Janet Altschuler
+
+GPS client, individual-named account. **Confirmed separate from JANC Excavation**
+(Syncro cid 457710 vs 2248945). Two managed machines, tied together across GuruRMM,
+Datto EDR, and ScreenConnect on 2026-07-06.
+
+## Machines (2)
+
+| Host (SC / EDR) | RMM hostname | Logged-on user | Role |
+|---|---|---|---|
+| `ALTSCHULER-FRON` | Altschuler-Front | ALTSCHULER-FRON\Owner | Front-desk PC |
+| `ALTSCHULER-JANE` | Altschuler-Janet | ALTSCHULER-JANE\Owner | Janet's workstation |
+
+Both online 2026-07-06. Syncro lists 3 asset records (2 laptops + a "Custom Bitfenix
+Merc Desktop", cid 457710) all with `last_synced: None` — manually-entered, so only the
+2 live machines above are actually managed.
+
+## Management & security stack (all tied to one client identity 2026-07-06)
+
+- **GuruRMM** — client **Janet Altschuler** (`d041b8db-1f68-4b30-9ef9-c7b38f44c079`),
+  site **Main** / `GOLD-LION-1382`. Both agents enrolled 2026-07-06 via ScreenConnect
+  send-command (bucket-C deploy pattern). Key vaulted `clients/altschuler/gururmm-site-main.sops.yaml`.
+- **Datto EDR** — both registered + online in org **"Altschuler, Janet"**
+  (`c430e9ac-5d5f-43a7-af8b-f241f6a7dfb1`), agent v3.17.1.5552. Reg key `altschul01`
+  (vaulted `msp-tools/datto-edr-regkeys.sops.yaml`). EDR was already present on both — left as-is.
+- **Datto RMM** — also installed on both (pre-existing management stack, separate from GuruRMM).
+- **ScreenConnect** — both sessions normalized 2026-07-06 to Company **"Janet Altschuler"**,
+  Site **"Main"** (were "Altschuler") so SC / GuruRMM / wiki share one client identity.
+  Session IDs: FRON `73e2b210-a794-4c82-8903-8b9d55842eab`, JANE `00aab70e-dcce-4278-83ea-7c6107ce6b73`.
+
+## GPS billing & backup status
+
+- GPS: 2 devices billed. Backup: **2 Data Backup seats billed at $0** (Syncro schedule 2666).
+- **Backup destination UNCONFIRMED (2026-07-06):** no backup found in MSP360, Backblaze B2,
+  Seafile, ownCloud, or Datto Workplace; the endpoints run Datto EDR + Datto RMM but **no
+  Datto backup client**. An agentless Datto SIRIS/BCDR appliance can't be seen from the
+  endpoints. Sent to Mike + Winter 2026-07-06 to confirm where (if anywhere) these back up.
+  Do NOT provision a backup job off the billing count — per-client decision
+  ([[feedback_backup_targets_never_guessed]]). See `projects/gps-rmm-audit/backup-map.md`.
+
+## Backlinks
+
+- [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit (this client's onboarding + backup verification)