sync: Auto-sync from ACG-M-L5090 at 2026-02-01 16:23:43

2026-02-01 16:23:43 -07:00
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+# MSP Pricing Project
+
+**Created:** 2026-02-01
+**Purpose:** Complete MSP pricing calculator, models, and templates
+**Status:** Active - Fully imported from web version
+**Location:** `D:\ClaudeTools\projects\msp-pricing\`
+
+---
+
+## Quick Start
+
+### Run Complete Pricing Calculator
+```bash
+cd /d/ClaudeTools/projects/msp-pricing
+python calculators/complete-pricing-calculator.py
+```
+
+### Run GPS-Only Calculator
+```bash
+python calculators/gps-calculator.py
+```
+
+### View Documentation
+- **GPS Pricing:** `docs/gps-pricing-structure.md`
+- **Web/Email Hosting:** `docs/web-email-hosting-pricing.md`
+- **HTML Price Sheet:** `GPS_Price_Sheet_12.html` (4-page printable)
+
+---
+
+## Complete Pricing Structure
+
+### GPS Endpoint Monitoring
+- **GPS-BASIC:** $19/endpoint/month - Essential protection
+- **GPS-PRO:** $26/endpoint/month - Business protection ⭐ MOST POPULAR
+- **GPS-ADVANCED:** $39/endpoint/month - Maximum protection
+- **Equipment Pack:** $25/month (up to 10 devices)
+
+### Support Plans
+- **Essential:** $200/month (2 hrs included) - $100/hr effective
+- **Standard:** $380/month (4 hrs included) - $95/hr effective ⭐ MOST POPULAR
+- **Premium:** $540/month (6 hrs included) - $90/hr effective
+- **Priority:** $850/month (10 hrs included) - $85/hr effective
+
+### Block Time (Non-Expiring)
+- **10 hours:** $1,500 ($150/hr)
+- **20 hours:** $2,600 ($130/hr)
+- **30 hours:** $3,000 ($100/hr)
+
+### Web Hosting
+- **Starter:** $15/month (5GB, 1 website)
+- **Business:** $35/month (25GB, 5 websites) ⭐ MOST POPULAR
+- **Commerce:** $65/month (50GB, unlimited websites)
+
+### Email Hosting
+
+**WHM Email (IMAP/POP):**
+- **Base:** $2/mailbox/month (5GB included)
+- **Storage:** +$2 per 5GB block
+- **Pre-configured:**
+  - 5GB: $2/month
+  - 10GB: $4/month
+  - 25GB: $10/month
+  - 50GB: $20/month
+
+**Microsoft 365:**
+- **Business Basic:** $7/user/month
+- **Business Standard:** $14/user/month ⭐ MOST POPULAR
+- **Business Premium:** $24/user/month
+- **Exchange Online:** $5/user/month
+
+**Email Security Add-on:**
+- **MailProtector/INKY:** $3/mailbox/month (recommended for all WHM email)
+
+---
+
+## Directory Structure
+
+```
+msp-pricing/
+├── GPS_Price_Sheet_12.html           # 4-page GPS pricing document
+├── docs/
+│   ├── gps-pricing-structure.md      # GPS pricing data
+│   └── web-email-hosting-pricing.md  # Web/email pricing data
+├── calculators/
+│   ├── gps-calculator.py             # GPS-only calculator
+│   └── complete-pricing-calculator.py # Full pricing calculator
+├── templates/                         # Quote templates (TBD)
+├── session-logs/
+│   └── 2026-02-01-project-import.md  # Import session log
+└── README.md                          # This file
+```
+
+---
+
+## Common Pricing Scenarios
+
+### Small Office (10 endpoints + Website + 5 WHM email)
+**GPS-Pro + Business Hosting + WHM Email + Standard Support**
+```
+GPS-Pro (10 × $26)                    $260
+Equipment Pack                         $25
+Standard Support (4 hrs)              $380
+Business Hosting                       $35
+WHM Email 10GB (5 × $4)               $20
+Email Security (5 × $3)                $15
+----------------------------------------
+MONTHLY TOTAL:                        $735
+ANNUAL TOTAL:                       $8,820
+```
+
+### Modern Business (22 endpoints + Website + 15 M365)
+**GPS-Pro + Business Hosting + M365 Standard + Premium Support**
+```
+GPS-Pro (22 × $26)                    $572
+Premium Support (6 hrs)               $540
+Business Hosting                       $35
+M365 Business Standard (15 × $14)    $210
+----------------------------------------
+MONTHLY TOTAL:                      $1,357
+ANNUAL TOTAL:                      $16,284
+```
+
+### E-Commerce (42 endpoints + Commerce + 20 M365 + Add-ons)
+**GPS-Pro + Commerce Hosting + M365 + Priority Support + IP**
+```
+GPS-Pro (42 × $26)                  $1,092
+Priority Support (10 hrs)             $850
+Commerce Hosting                       $65
+M365 Business Standard (20 × $14)    $280
+Dedicated IP                            $5
+Premium SSL                             $6
+----------------------------------------
+MONTHLY TOTAL:                      $2,298
+ANNUAL TOTAL:                      $27,576
+```
+
+### Web & Email Only (No GPS)
+**Business Hosting + 8 WHM Email**
+```
+Business Hosting                       $35
+WHM Email 10GB (8 × $4)               $32
+Email Security (8 × $3)                $24
+----------------------------------------
+MONTHLY TOTAL:                         $91
+ANNUAL TOTAL:                       $1,092
+```
+
+---
+
+## Calculator Usage
+
+### Python API
+
+```python
+from calculators.complete_pricing_calculator import (
+    calculate_complete_quote,
+    print_complete_quote
+)
+
+# Calculate custom quote
+quote = calculate_complete_quote(
+    # GPS
+    gps_endpoints=15,
+    gps_tier='pro',
+    equipment_devices=5,
+    support_plan='standard',
+
+    # Web
+    web_hosting_tier='business',
+
+    # Email
+    email_type='whm',  # or 'm365'
+    email_users=10,
+    whm_storage_gb=10,
+    whm_security=True,
+
+    # Add-ons
+    dedicated_ip=False
+)
+
+print_complete_quote(quote)
+```
+
+### Individual Calculators
+
+```python
+# GPS only
+from calculators.gps_calculator import calculate_gps_quote
+quote = calculate_gps_quote(
+    endpoints=10,
+    tier='pro',
+    support_plan='standard'
+)
+
+# WHM Email
+from calculators.complete_pricing_calculator import calculate_whm_email
+email = calculate_whm_email(
+    mailboxes=5,
+    storage_gb_per_mailbox=10,
+    include_security=True
+)
+
+# M365 Email
+from calculators.complete_pricing_calculator import calculate_m365_email
+m365 = calculate_m365_email(users=10, plan='standard')
+
+# Web Hosting
+from calculators.complete_pricing_calculator import calculate_web_hosting
+web = calculate_web_hosting(tier='business', extra_storage_gb=20)
+```
+
+---
+
+## Key Features
+
+✓ **GPS Endpoint Monitoring** - 3 tiers with equipment pack option
+✓ **Flexible Support Plans** - 2-10 hours included, $85-100/hr effective
+✓ **Non-Expiring Block Time** - Project hours that never expire
+✓ **Web Hosting** - 3 tiers from starter to e-commerce
+✓ **Dual Email Options** - Budget WHM or full M365
+✓ **Email Security** - MailProtector/INKY add-on
+✓ **Predictable Monthly Costs** - No surprise bills
+✓ **Per-Endpoint Pricing** - Scales with business size
+✓ **Equipment Monitoring** - Extend coverage to network gear
+
+---
+
+## Pricing Philosophy
+
+### GPS (Guru Protection Services)
+**Goal:** Enterprise-grade security at small business prices
+- Predictable monthly monitoring per endpoint
+- Support hours bundled for predictability
+- Block time for projects and overages
+
+### Web/Email Hosting
+**Goal:** Managed specialty hosting with personal service
+- Budget-friendly WHM email for IMAP/POP users
+- M365 for collaboration and compliance needs
+- Fair storage pricing with no "gotcha" fees
+
+### Storage Overages
+**WHM Email Storage Policy:**
+- Hard quota per mailbox (not pooled)
+- Mail continues to deliver over quota (customer-friendly)
+- Notifications when approaching/exceeding quota
+- $2 per 5GB block ($0.40/GB effective)
+
+**Migration Strategy for Legacy "Unlimited" Clients:**
+- 60-90 day notice before billing changes
+- One-time mailbox cleanup service offered
+- Suggest M365 migration for heavy users (200+ GB)
+- Transparent reporting on current usage
+
+---
+
+## National Pricing Comparisons
+
+### Our Position vs. Market
+
+**Hourly Labor:**
+- ACG Rate: $130-165/hour (full rate)
+- GPS Support: $85-100/hour (effective rate on plans)
+- Market: $60-120/hour (agencies), $45/hour (freelancers)
+- **Result:** Competitive with professional MSPs, excellent value on support plans
+
+**Web Hosting:**
+- ACG: $15-65/month (managed)
+- Market: $3-30/month (shared), $20-100/month (VPS)
+- **Result:** Premium managed service, competitive with specialty hosts
+
+**Email Hosting:**
+- ACG WHM: $2-20/month (5-50GB)
+- ACG M365: $7-24/user (standard Microsoft pricing)
+- Market: $2-12/month (basic), $7-30/month (M365)
+- **Result:** Budget option (WHM) + enterprise option (M365)
+
+**Web Development:**
+- ACG: $130-165/hour
+- Market: $45-120/hour (varies widely)
+- Small business site: $5,000-20,000
+- **Result:** Professional MSP pricing
+
+---
+
+## TODO / Future Enhancements
+
+### Templates
+- [ ] Create quote templates (Word/PDF)
+- [ ] Build proposal templates with ROI data
+- [ ] Create service agreement templates
+
+### Calculators
+- [ ] Competitor comparison calculator
+- [ ] ROI calculator (cost of breach, downtime costs)
+- [ ] Internal margin calculator
+- [ ] Customer-facing web calculator (React/Vue)
+
+### Marketing Materials
+- [ ] Cost-of-breach calculator for security justification
+- [ ] TCO comparison (DIY vs managed)
+- [ ] Case studies with pricing examples
+
+### Integration
+- [ ] Connect to ClaudeTools API
+- [ ] Auto-generate quotes in database
+- [ ] QuickBooks integration for billing
+- [ ] CRM integration (Syncro/Autotask)
+
+---
+
+## Resources
+
+### Contact
+- **Phone:** 520.304.8300
+- **Email:** mike@azcomputerguru.com
+- **Website:** azcomputerguru.com
+- **Address:** 7437 E. 22nd St, Tucson, AZ 85710
+
+### Documentation
+- National pricing research (see session logs)
+- Industry recommendations by vertical
+- Migration strategies for legacy clients
+- Email security platform comparison
+
+---
+
+## Project History
+
+**2026-02-01:** Project created and fully imported from web version
+- GPS pricing structure documented
+- Web/email hosting pricing added
+- Python calculators created
+- National pricing research compiled
+- Session logs initiated
+
+---
+
+**Last Updated:** 2026-02-01
+**Protecting Tucson Businesses Since 2001**