sync: Auto-sync from ACG-M-L5090 at 2026-02-01 16:23:43

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+# GPS Pricing Structure
+
+**Last Updated:** 2026-02-01
+**Source:** GPS_Price_Sheet_12.html
+
+---
+
+## GPS Endpoint Monitoring Tiers
+
+### GPS-BASIC: Essential Protection
+**Price:** $19/endpoint/month
+
+**Features:**
+- 24/7 System Monitoring & Alerting
+- Automated Patch Management
+- Remote Management & Support
+- Endpoint Security (Antivirus)
+- Monthly Health Reports
+
+**Best For:** Small businesses with straightforward IT environments
+
+---
+
+### GPS-PRO: Business Protection ⭐ MOST POPULAR
+**Price:** $26/endpoint/month
+
+**Everything in GPS-Basic, PLUS:**
+- **Advanced EDR** - Stops threats antivirus misses
+- **Email Security** - Anti-phishing & spam filtering
+- **Dark Web Monitoring** - Alerts if credentials compromised
+- **Security Training** - Monthly phishing simulations
+- **Cloud Monitoring** - Microsoft 365 & Google protection
+
+**Best For:** Businesses handling customer data or requiring cyber insurance
+
+---
+
+### GPS-ADVANCED: Maximum Protection
+**Price:** $39/endpoint/month
+
+**Everything in GPS-Pro, PLUS:**
+- **Advanced Threat Intelligence** - Real-time global threat data
+- **Ransomware Rollback** - Automatic recovery from attacks
+- **Compliance Tools** - HIPAA, PCI-DSS, SOC 2 reporting
+- **Priority Response** - Fast-tracked incident response
+- **Enhanced SaaS Backup** - Complete M365/Google backup
+
+**Best For:** Healthcare, legal, financial services, or businesses with sensitive data
+
+---
+
+### GPS-Equipment Monitoring Pack
+**Price:** $25/month (up to 10 devices) + $3 per additional device
+
+**Covers:**
+- Routers, switches, firewalls, printers, scanners, NAS, cameras, network equipment
+
+**Features:**
+- Basic uptime monitoring & alerting
+- Devices eligible for Support Plan labor coverage
+- Quick fixes under 10 minutes included
+- Monthly equipment health reports
+
+**Note:** Equipment Pack makes devices eligible for Support Plan hours. Block time covers any device regardless of enrollment.
+
+---
+
+## Support Plans
+
+### Essential Support
+**Price:** $200/month
+**Hours Included:** 2 hours
+**Effective Rate:** $100/hour
+
+**Features:**
+- Next business day response
+- Email & phone support
+- Business hours coverage
+
+**Best For:** Minimal IT issues
+
+---
+
+### Standard Support ⭐ MOST POPULAR
+**Price:** $380/month
+**Hours Included:** 4 hours
+**Effective Rate:** $95/hour
+
+**Features:**
+- 8-hour response guarantee
+- Priority phone support
+- Business hours coverage
+
+**Best For:** Regular IT needs
+
+---
+
+### Premium Support
+**Price:** $540/month
+**Hours Included:** 6 hours
+**Effective Rate:** $90/hour
+
+**Features:**
+- 4-hour response guarantee
+- After-hours emergency support
+- Extended coverage
+
+**Best For:** Technology-dependent businesses
+
+---
+
+### Priority Support
+**Price:** $850/month
+**Hours Included:** 10 hours
+**Effective Rate:** $85/hour
+
+**Features:**
+- 2-hour response guarantee
+- 24/7 emergency support
+- Dedicated account manager
+
+**Best For:** Mission-critical operations
+
+---
+
+## Prepaid Block Time
+
+**Non-expiring hours for projects or seasonal needs. Available to anyone.**
+
+| Block Size | Price   | Effective Rate | Expiration    |
+|-----------|---------|----------------|---------------|
+| 10 hours  | $1,500  | $150/hour      | Never expires |
+| 20 hours  | $2,600  | $130/hour      | Never expires |
+| 30 hours  | $3,000  | $100/hour      | Never expires |
+
+**Note:** Block time can be purchased by anyone and used alongside a Support Plan.
+
+---
+
+## Labor Hour Usage Priority
+
+1. **Support plan hours** used first each month
+2. **Prepaid block time** hours used next
+3. **Overage** - $175/hour
+
+---
+
+## Coverage Scope
+
+**Support Plan Hours Apply To:**
+- GPS-enrolled endpoints
+- Enrolled websites
+- Devices in Equipment Pack
+
+**Block Time Applies To:**
+- Any device or service (regardless of enrollment)
+
+**Quick Fixes:**
+- Under 10 minutes = included in monitoring fees
+
+---
+
+## Pricing Examples
+
+### Example 1: Small Office (10 endpoints + 4 devices)
+**Recommended:** GPS-Pro + Equipment Pack + Standard Support
+
+```
+GPS-Pro Monitoring (10 × $26)         $260
+Equipment Pack (4 devices)            $25
+Standard Support (4 hrs included)     $380
+----------------------------------------
+Total Monthly:                        $665
+```
+
+**Includes:** All computers + network gear covered • 4 hours labor • 8-hour response
+
+---
+
+### Example 2: Growing Business (22 endpoints)
+**Recommended:** GPS-Pro + Premium Support
+
+```
+GPS-Pro Monitoring (22 × $26)         $572
+Premium Support (6 hrs included)      $540
+----------------------------------------
+Total Monthly:                      $1,112
+```
+
+**Per Endpoint Cost:** $51/endpoint
+**Includes:** 6 hours labor • 4-hour response • After-hours emergency
+
+---
+
+### Example 3: Established Company (42 endpoints)
+**Recommended:** GPS-Pro + Priority Support
+
+```
+GPS-Pro Monitoring (42 × $26)       $1,092
+Priority Support (10 hrs included)    $850
+----------------------------------------
+Total Monthly:                      $1,942
+```
+
+**Per Endpoint Cost:** $46/endpoint
+**Includes:** 10 hours labor • 2-hour response • 24/7 emergency
+
+---
+
+## Volume Discounts
+
+Contact for custom pricing on larger deployments.
+
+---
+
+## New Client Special Offer
+
+**Sign up within 30 days:**
+- ✓ Waived setup fees
+- ✓ First month 50% off support plans
+- ✓ Free security assessment ($500 value)
+
+---
+
+## Contact
+
+**Phone:** 520.304.8300
+**Email:** mike@azcomputerguru.com
+**Website:** azcomputerguru.com
+**Address:** 7437 E. 22nd St, Tucson, AZ 85710
+
+---
+
+**Protecting Tucson Businesses Since 2001**
--- a/projects/msp-pricing/docs/web-email-hosting-pricing.md
+++ b/projects/msp-pricing/docs/web-email-hosting-pricing.md
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+# Web & Email Hosting Pricing Structure
+
+**Last Updated:** 2026-02-01
+**Source:** MSP Pricing Chat - Web/Email Hosting Discussion
+
+---
+
+## Web Hosting Plans
+
+### Starter Hosting
+**Price:** $15/month
+
+**Features:**
+- 5GB storage
+- 1 website
+- Unmetered bandwidth
+- Free SSL certificate
+- Daily backups
+- Email accounts included
+- cPanel control panel
+
+**Best For:** Personal sites, small portfolios, landing pages
+
+---
+
+### Business Hosting ⭐ MOST POPULAR
+**Price:** $35/month
+
+**Features:**
+- 25GB storage
+- 5 websites
+- WordPress optimized
+- Staging environment
+- Performance optimization
+- Advanced caching
+- Priority support
+
+**Best For:** Growing businesses, WordPress sites, multiple projects
+
+---
+
+### Commerce Hosting
+**Price:** $65/month
+
+**Features:**
+- 50GB storage
+- Unlimited websites
+- E-commerce optimized
+- Dedicated IP
+- Advanced security
+- PCI compliance tools
+- Priority 24/7 support
+
+**Best For:** Online stores, high-traffic sites, mission-critical websites
+
+---
+
+## Email Hosting
+
+### WHM Email (IMAP/POP)
+**Base Price:** $2/mailbox/month
+**Included Storage:** 5GB per mailbox
+**Additional Storage:** $2 per 5GB block
+
+**Pre-Configured Packages:**
+| Package      | Storage | Monthly Price | Effective $/GB |
+|-------------|---------|---------------|----------------|
+| Basic       | 5GB     | $2            | $0.40          |
+| Standard    | 10GB    | $4            | $0.40          |
+| Professional| 25GB    | $10           | $0.40          |
+| Enterprise  | 50GB    | $20           | $0.40          |
+
+**Features:**
+- IMAP/POP3/SMTP access
+- Webmail interface
+- Basic spam filtering
+- Daily backups
+- Hard quota per mailbox (mail still delivered over quota)
+
+**Best For:**
+- IMAP/POP users
+- Outlook & Thunderbird clients
+- Budget-conscious teams
+- Legacy app compatibility
+
+**Policy Notes:**
+- Hard quota per mailbox (not pooled)
+- Mail still delivered over quota (no bouncing)
+- Client notified when approaching/exceeding quota
+- Billing adjusted when storage block added
+
+---
+
+### Microsoft 365 Business Basic
+**Price:** $7/user/month
+
+**Features:**
+- 50GB mailbox
+- Web & mobile apps (no desktop)
+- Teams, OneDrive (1TB)
+- SharePoint, Exchange Online
+- Basic security
+
+**Best For:** Cloud-first teams, mobile users, collaboration-focused
+
+---
+
+### Microsoft 365 Business Standard ⭐ MOST POPULAR
+**Price:** $14/user/month
+
+**Features:**
+- Everything in Business Basic, PLUS:
+- Desktop Office apps (Word, Excel, PowerPoint, Outlook)
+- Outlook desktop client
+- Advanced collaboration
+- Business-class email
+
+**Best For:** Most businesses, teams needing full Office suite
+
+---
+
+### Microsoft 365 Business Premium
+**Price:** $24/user/month
+
+**Features:**
+- Everything in Business Standard, PLUS:
+- Advanced security & compliance
+- Microsoft Defender
+- Intune device management
+- Information protection
+- Conditional access
+
+**Best For:** Compliance-heavy industries (legal, healthcare, finance)
+
+---
+
+### Exchange Online Plan 1
+**Price:** $5/user/month
+
+**Features:**
+- 50GB mailbox
+- Email only (no Office apps)
+- Outlook desktop compatible
+- Basic archiving
+
+**Best For:** Email-only users who don't need Office apps or collaboration
+
+---
+
+## Email Security Add-On
+
+### Email Security & Filtering
+**Price:** $3/mailbox/month
+
+**Platforms:** MailProtector (Emailservice.io) / INKY (via Kaseya)
+
+**Features:**
+- Anti-phishing protection
+- Advanced spam filtering
+- Outbound mail filtering
+- DLP-style scanning
+- Approval workflows for sensitive content
+- Real-time threat detection
+
+**Coverage:**
+- Inbound protection
+- Outbound protection
+- Works with WHM Email or M365
+
+**Recommendation:** Recommended for all WHM email users
+
+---
+
+## Add-On Services
+
+### Additional Storage
+| Service | Price | Notes |
+|---------|-------|-------|
+| Email Storage (per 5GB block) | $2/month | Per mailbox, WHM only |
+| Web Storage (per 10GB) | $5/month | Web hosting expansion |
+
+### Domain Services
+| Service | Price | Notes |
+|---------|-------|-------|
+| Domain Registration | $15/year | .com/.net/.org |
+| Domain Transfer | Free | With hosting |
+| Private Registration | $12/year | WHOIS privacy |
+
+### Migration Services
+| Service | Price | Notes |
+|---------|-------|-------|
+| Email Migration | $50/mailbox | One-time |
+| Website Migration | $100/site | One-time |
+
+### Premium Services
+| Service | Price | Notes |
+|---------|-------|-------|
+| Dedicated IP | $5/month | E-commerce, SSL |
+| SSL Certificate (Premium) | $75/year | EV or wildcard |
+| Daily Offsite Backup | $10/month | Enhanced retention |
+
+---
+
+## Industry Recommendations
+
+| Business Type | Recommended Package |
+|--------------|---------------------|
+| Startup/Solo | Starter Hosting + WHM Email ($2+) |
+| Small Business | Business Hosting + M365 Business Basic |
+| Growing Business | Business Hosting + M365 Business Standard |
+| E-commerce | Commerce Hosting + M365 Business Standard |
+| Healthcare/Legal | Commerce Hosting + M365 Business Premium |
+
+---
+
+## Pricing Examples
+
+### Example 1: Small Office (5 users, basic needs)
+**Web Hosting + Budget Email**
+
+```
+Business Hosting                      $35
+WHM Email 10GB (5 × $4)              $20
+Email Security (5 × $3)              $15
+----------------------------------------
+Total Monthly:                        $70
+```
+
+**Includes:** Website + secure IMAP email for Outlook/Thunderbird users
+
+---
+
+### Example 2: Budget-Conscious Office (8 users)
+**Full Website + Secure Email**
+
+```
+Business Hosting                      $35
+WHM Email 10GB (8 × $4)              $32
+Email Security (8 × $3)              $24
+----------------------------------------
+Total Monthly:                        $91
+```
+
+**Benefit:** Full website + secure IMAP email for teams using Outlook/Thunderbird
+
+---
+
+### Example 3: Modern Small Business (10 users)
+**Web + Microsoft 365 Standard**
+
+```
+Business Hosting                      $35
+M365 Business Standard (10 × $14)   $140
+----------------------------------------
+Total Monthly:                       $175
+```
+
+**Includes:** Website + full Office suite + 1TB OneDrive + Teams collaboration
+
+---
+
+### Example 4: E-Commerce Store (15 users)
+**Commerce Hosting + M365**
+
+```
+Commerce Hosting                      $65
+M365 Business Standard (15 × $14)   $210
+Dedicated IP                          $5
+----------------------------------------
+Total Monthly:                       $280
+```
+
+**Includes:** E-commerce optimized hosting + full Office suite + PCI compliance tools
+
+---
+
+## Storage Overage Scenarios
+
+### 200GB Email Abuser - Migration Path
+
+**Old "Unlimited" Plan:** ~$20/month total
+**New Structure Options:**
+
+| Scenario | Configuration | Monthly Cost | Increase |
+|----------|--------------|--------------|----------|
+| 10 mailboxes, 20GB avg each | 10 × $8 (20GB) | $80 | 4x |
+| 5 mailboxes, 40GB avg each | 5 × $16 (40GB) | $80 | 4x |
+| 1 mega-box, 200GB | 1 × $80 (200GB) | $80 | 4x |
+
+**Migration Strategy:**
+1. 60-90 day notice before billing kicks in
+2. Offer one-time mailbox cleanup service
+3. Suggest migration to M365 for heavy users
+4. Provide reporting on current usage
+
+---
+
+## National Pricing Research Summary
+
+### Web Hosting Market Rates
+- **Shared Hosting:** $3-15/month (basic plans)
+- **Managed WordPress:** $4-30/month
+- **VPS Hosting:** $20-100/month
+- **Dedicated Hosting:** $80-500/month
+
+### Email Hosting Market Rates
+- **Microsoft 365:** $1-30/user/month (depending on plan)
+- **Hosted Exchange:** $0-30/mailbox/month (average $12)
+- **Basic Email:** $2-10/mailbox/month
+
+### Web Development Market Rates
+- **Freelance Developers:** $16.83-72.12/hour (avg $45.12)
+- **Professional Agencies:** $60-120/hour
+- **Small Business Website:** $5,000-10,000 (up to $20,000+ for complex)
+- **Website Maintenance:** $35-500/month (small/medium), $300-2,500/month (complex)
+
+### ACG Position
+- **Hourly Rate:** $130-165/hour (in line with professional MSP/agency rates)
+- **GPS Support Plans:** $85-100/hour effective (significant value)
+- **Web Hosting:** Competitive with managed/specialty hosts
+- **Email Hosting:** Budget-friendly alternative to M365 for IMAP users
+
+---
+
+## Policy Notes
+
+### WHM Email
+- Hard quotas enforced per mailbox (not pooled)
+- Mail continues to be delivered over quota (no bouncing - customer-friendly)
+- Notifications sent when approaching/exceeding quota
+- Automatic billing adjustment when storage blocks added
+
+### Microsoft 365
+- Billed through Microsoft CSP program
+- Standard Microsoft terms apply
+- Migration assistance included
+
+### Discontinued Services
+- **In-house Exchange Server:** Discontinued due to security risks
+- **Recommendation:** M365 for new Exchange deployments
+
+---
+
+## Contact
+
+**Phone:** 520.304.8300
+**Email:** mike@azcomputerguru.com
+**Website:** azcomputerguru.com
+**Address:** 7437 E. 22nd St, Tucson, AZ 85710
+
+---
+
+**Last Updated:** 2026-02-01
+**Protecting Tucson Businesses Since 2001**