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projects/msp-pricing/docs/gps-pricing-structure.md
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# GPS Pricing Structure
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**Last Updated:** 2026-02-01
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**Source:** GPS_Price_Sheet_12.html
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---
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## GPS Endpoint Monitoring Tiers
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### GPS-BASIC: Essential Protection
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**Price:** $19/endpoint/month
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**Features:**
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- 24/7 System Monitoring & Alerting
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- Automated Patch Management
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- Remote Management & Support
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- Endpoint Security (Antivirus)
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- Monthly Health Reports
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**Best For:** Small businesses with straightforward IT environments
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---
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### GPS-PRO: Business Protection ⭐ MOST POPULAR
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**Price:** $26/endpoint/month
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**Everything in GPS-Basic, PLUS:**
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- **Advanced EDR** - Stops threats antivirus misses
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- **Email Security** - Anti-phishing & spam filtering
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- **Dark Web Monitoring** - Alerts if credentials compromised
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- **Security Training** - Monthly phishing simulations
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- **Cloud Monitoring** - Microsoft 365 & Google protection
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**Best For:** Businesses handling customer data or requiring cyber insurance
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---
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### GPS-ADVANCED: Maximum Protection
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**Price:** $39/endpoint/month
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**Everything in GPS-Pro, PLUS:**
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- **Advanced Threat Intelligence** - Real-time global threat data
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- **Ransomware Rollback** - Automatic recovery from attacks
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- **Compliance Tools** - HIPAA, PCI-DSS, SOC 2 reporting
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- **Priority Response** - Fast-tracked incident response
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- **Enhanced SaaS Backup** - Complete M365/Google backup
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**Best For:** Healthcare, legal, financial services, or businesses with sensitive data
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---
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### GPS-Equipment Monitoring Pack
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**Price:** $25/month (up to 10 devices) + $3 per additional device
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**Covers:**
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- Routers, switches, firewalls, printers, scanners, NAS, cameras, network equipment
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**Features:**
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- Basic uptime monitoring & alerting
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- Devices eligible for Support Plan labor coverage
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- Quick fixes under 10 minutes included
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- Monthly equipment health reports
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**Note:** Equipment Pack makes devices eligible for Support Plan hours. Block time covers any device regardless of enrollment.
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---
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## Support Plans
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### Essential Support
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**Price:** $200/month
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**Hours Included:** 2 hours
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**Effective Rate:** $100/hour
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**Features:**
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- Next business day response
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- Email & phone support
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- Business hours coverage
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**Best For:** Minimal IT issues
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---
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### Standard Support ⭐ MOST POPULAR
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**Price:** $380/month
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**Hours Included:** 4 hours
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**Effective Rate:** $95/hour
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**Features:**
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- 8-hour response guarantee
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- Priority phone support
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- Business hours coverage
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**Best For:** Regular IT needs
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---
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### Premium Support
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**Price:** $540/month
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**Hours Included:** 6 hours
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**Effective Rate:** $90/hour
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**Features:**
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- 4-hour response guarantee
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- After-hours emergency support
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- Extended coverage
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**Best For:** Technology-dependent businesses
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---
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### Priority Support
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**Price:** $850/month
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**Hours Included:** 10 hours
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**Effective Rate:** $85/hour
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**Features:**
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- 2-hour response guarantee
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- 24/7 emergency support
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- Dedicated account manager
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**Best For:** Mission-critical operations
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---
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## Prepaid Block Time
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**Non-expiring hours for projects or seasonal needs. Available to anyone.**
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| Block Size | Price | Effective Rate | Expiration |
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|-----------|---------|----------------|---------------|
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| 10 hours | $1,500 | $150/hour | Never expires |
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| 20 hours | $2,600 | $130/hour | Never expires |
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| 30 hours | $3,000 | $100/hour | Never expires |
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**Note:** Block time can be purchased by anyone and used alongside a Support Plan.
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---
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## Labor Hour Usage Priority
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1. **Support plan hours** used first each month
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2. **Prepaid block time** hours used next
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3. **Overage** - $175/hour
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---
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## Coverage Scope
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**Support Plan Hours Apply To:**
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- GPS-enrolled endpoints
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- Enrolled websites
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- Devices in Equipment Pack
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**Block Time Applies To:**
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- Any device or service (regardless of enrollment)
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**Quick Fixes:**
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- Under 10 minutes = included in monitoring fees
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---
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## Pricing Examples
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### Example 1: Small Office (10 endpoints + 4 devices)
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**Recommended:** GPS-Pro + Equipment Pack + Standard Support
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```
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GPS-Pro Monitoring (10 × $26) $260
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Equipment Pack (4 devices) $25
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Standard Support (4 hrs included) $380
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----------------------------------------
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Total Monthly: $665
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```
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**Includes:** All computers + network gear covered • 4 hours labor • 8-hour response
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---
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### Example 2: Growing Business (22 endpoints)
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**Recommended:** GPS-Pro + Premium Support
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```
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GPS-Pro Monitoring (22 × $26) $572
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Premium Support (6 hrs included) $540
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----------------------------------------
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Total Monthly: $1,112
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```
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**Per Endpoint Cost:** $51/endpoint
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**Includes:** 6 hours labor • 4-hour response • After-hours emergency
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---
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### Example 3: Established Company (42 endpoints)
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**Recommended:** GPS-Pro + Priority Support
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```
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GPS-Pro Monitoring (42 × $26) $1,092
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Priority Support (10 hrs included) $850
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----------------------------------------
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Total Monthly: $1,942
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```
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**Per Endpoint Cost:** $46/endpoint
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**Includes:** 10 hours labor • 2-hour response • 24/7 emergency
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---
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## Volume Discounts
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Contact for custom pricing on larger deployments.
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---
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## New Client Special Offer
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**Sign up within 30 days:**
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- ✓ Waived setup fees
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- ✓ First month 50% off support plans
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- ✓ Free security assessment ($500 value)
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---
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## Contact
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**Phone:** 520.304.8300
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**Email:** mike@azcomputerguru.com
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**Website:** azcomputerguru.com
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**Address:** 7437 E. 22nd St, Tucson, AZ 85710
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---
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**Protecting Tucson Businesses Since 2001**
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