sync: Auto-sync from ACG-M-L5090 at 2026-02-01 16:23:43

projects/msp-pricing/session-logs/2026-02-01-project-import.md

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+# MSP Pricing Project Import Session
+
+**Date:** 2026-02-01
+**Session:** Project creation and web/email hosting import
+
+---
+
+## Summary
+
+Imported complete MSP pricing structure from web version of Claude project, including:
+- GPS Endpoint Monitoring pricing
+- Support Plans
+- Web Hosting packages
+- Email Hosting (WHM and M365)
+- Email Security add-ons
+- National pricing research
+
+---
+
+## Files Created
+
+### Documentation
+- `GPS_Price_Sheet_12.html` - 4-page GPS pricing document (HTML)
+- `docs/gps-pricing-structure.md` - Structured GPS pricing data
+- `docs/web-email-hosting-pricing.md` - Complete web/email hosting pricing
+
+### Calculators
+- `calculators/gps-calculator.py` - GPS-only pricing calculator
+- `calculators/complete-pricing-calculator.py` - Full pricing calculator (GPS + Web + Email)
+
+### Project Files
+- `README.md` - Project overview and quick start guide
+- `session-logs/2026-02-01-project-import.md` - This session log
+
+---
+
+## Pricing Structure Imported
+
+### GPS Endpoint Monitoring
+**Tiers:**
+- GPS-BASIC: $19/endpoint/month
+- GPS-PRO: $26/endpoint/month (most popular)
+- GPS-ADVANCED: $39/endpoint/month
+- Equipment Pack: $25/month (up to 10 devices)
+
+**Support Plans:**
+- Essential: $200/month (2 hours included)
+- Standard: $380/month (4 hours included) - most popular
+- Premium: $540/month (6 hours included)
+- Priority: $850/month (10 hours included)
+
+**Block Time:**
+- 10 hours: $1,500 (never expires)
+- 20 hours: $2,600 (never expires)
+- 30 hours: $3,000 (never expires)
+
+### Web Hosting
+- Starter: $15/month (5GB, 1 website)
+- Business: $35/month (25GB, 5 websites) - most popular
+- Commerce: $65/month (50GB, unlimited websites)
+
+### Email Hosting
+
+**WHM Email:**
+- Base: $2/mailbox/month (5GB included)
+- Storage: +$2 per 5GB block
+- Pre-configured packages:
+  - 5GB: $2/month
+  - 10GB: $4/month
+  - 25GB: $10/month
+  - 50GB: $20/month
+
+**Microsoft 365:**
+- Business Basic: $7/user/month
+- Business Standard: $14/user/month (most popular)
+- Business Premium: $24/user/month
+- Exchange Online: $5/user/month
+
+**Email Security Add-on:**
+- $3/mailbox/month (MailProtector/INKY)
+- Works with WHM or M365
+
+---
+
+## Key Decisions from Web Chat
+
+### WHM Email Storage Overages
+**Problem:** Legacy "unlimited" clients with 200+ GB of email
+**Solution:** Fair storage pricing structure
+- $2 base + 5GB included
+- $2 per 5GB block
+- Hard quota per mailbox (mail still delivered over quota)
+- 60-90 day notice before billing changes
+
+**Example:** 200GB user = $80/month (vs $20 old "unlimited")
+
+### Email Security
+**Platforms:**
+- Currently: MailProtector (Emailservice.io)
+- Migrating to: INKY (via Kaseya bundle)
+- Both offer inbound + outbound filtering
+
+### Discontinued Services
+- In-house Exchange Server (security risks)
+- Recommendation: M365 for Exchange needs
+
+---
+
+## National Pricing Research
+
+### Market Rates (from web chat research)
+**Web Hosting:**
+- Shared: $3-15/month
+- Managed WordPress: $4-30/month
+- VPS: $20-100/month
+- Dedicated: $80-500/month
+
+**Email Hosting:**
+- M365: $1-30/user/month
+- Hosted Exchange: $0-30/mailbox (avg $12)
+- Basic email: $2-10/mailbox
+
+**Web Development:**
+- Freelance: $16.83-72.12/hour (avg $45.12)
+- Professional agencies: $60-120/hour
+- Small business website: $5,000-10,000
+- Website maintenance: $35-500/month
+
+### ACG Competitive Position
+- Hourly rate: $130-165/hour (in line with professional MSP rates)
+- GPS Support effective rates: $85-100/hour (excellent value)
+- Web/email hosting: Competitive with specialty managed hosts
+
+---
+
+## Calculator Features
+
+### GPS Calculator (`gps-calculator.py`)
+- Calculate GPS quotes with endpoints, tiers, equipment, support
+- Print formatted quotes
+- Example scenarios included
+
+### Complete Calculator (`complete-pricing-calculator.py`)
+**Calculates:**
+- GPS endpoint monitoring + support
+- Web hosting (all tiers)
+- Email hosting (WHM or M365)
+- Email security add-on
+- Additional services (dedicated IP, SSL, backups)
+
+**Functions:**
+- `calculate_whm_email()` - WHM email with storage blocks
+- `calculate_m365_email()` - M365 packages
+- `calculate_web_hosting()` - Web hosting tiers
+- `calculate_complete_quote()` - Full integrated quote
+- `print_complete_quote()` - Formatted output
+
+---
+
+## Example Scenarios Documented
+
+### Small Office
+- 10 GPS-Pro endpoints
+- Business web hosting
+- 5 WHM email (10GB + security)
+- Standard support
+- **Total: ~$455/month**
+
+### Modern Business
+- 22 GPS-Pro endpoints
+- Business web hosting
+- 15 M365 Business Standard
+- Premium support
+- **Total: ~$1,387/month**
+
+### E-Commerce
+- 42 GPS-Pro endpoints
+- Commerce web hosting
+- 20 M365 Business Standard
+- Priority support
+- Dedicated IP + Premium SSL
+- **Total: ~$3,218/month**
+
+### Web/Email Only
+- Business web hosting
+- 8 WHM email (10GB + security)
+- **Total: $91/month**
+
+---
+
+## Next Steps (TODO)
+
+- [ ] Create printable quote templates (Word/PDF)
+- [ ] Add competitor comparison calculator
+- [ ] Create ROI calculator for prospects
+- [ ] Add internal margin calculator
+- [ ] Build customer-facing web calculator
+- [ ] Import any additional rate sheets from web chat
+- [ ] Create proposal templates
+- [ ] Add cost-of-breach calculator for security justification
+
+---
+
+## Resources Imported
+
+**From Web Chat:**
+- GPS pricing research and discussion
+- Web/email hosting rate sheet development
+- Storage overage pricing strategy
+- Email security add-on pricing
+- National market rate research
+- Industry recommendations
+
+**Created:**
+- Comprehensive pricing documentation
+- Working Python calculators
+- Project structure for ongoing development
+
+---
+
+**Session Complete:** 2026-02-01
+**Status:** Project successfully imported and organized
+**Location:** `D:\ClaudeTools\projects\msp-pricing\`