chore(memory): consolidate scattered feedback/project/reference files
Compressed memory store 104 -> 71 files via four passes: - Syncro: 19 scattered feedback_syncro_* files merged into 3 rule files (api/billing/workflow) + an on-demand feedback_syncro_history.md for incident detail, quotes, and tech/product ID tables. - Four near-duplicate merges: Howard paste-safety, Pluto build server, Howard backend deferral, IX server access (ssh+tailscale). - Per-cluster rule/state/history split applied to GuruConnect (2->1), Dataforth (3->2), Cascades (7->3), GuruRMM (13->3). - New reference_resource_map.md: single auto-loaded cheatsheet for "do I have access to X and how do I connect from this machine?" - MEMORY.md rewritten to match the new layout. Health: broken backlinks 8->7, overlap clusters 12->5, orphans 17->0.
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---
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name: Syncro comment HTML formatting
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description: Use <br> for line breaks in Syncro comments, not <ul>/<li> — list tags don't render
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type: feedback
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originSessionId: b39e319c-ac3e-49f5-afb6-755e08f1fd82
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---
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Use `<br>` for line breaks in Syncro comment bodies. Do NOT use `<ul>`, `<li>`, or other block-level list tags — Syncro's renderer collapses them into a single line with no spacing.
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**Why:** Posted a comment with `<ul><li>` items and they all ran together on one line in the ticket view. Had to post a corrected duplicate.
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**How to apply:** For any bulleted list in a Syncro comment, use:
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```
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- Item one<br>
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- Item two<br>
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- Item three
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```
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wrapped in a `<p>` tag. Never use `<ul>/<li>`.
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