diff --git a/.claude/memory/feedback_syncro_workflow.md b/.claude/memory/feedback_syncro_workflow.md
index 23908d92..fc3e8908 100644
--- a/.claude/memory/feedback_syncro_workflow.md
+++ b/.claude/memory/feedback_syncro_workflow.md
@@ -11,7 +11,7 @@ Rules only. Incident detail and ticket numbers live in [[feedback_syncro_history
 
 ## 1. ALWAYS preview comments before posting — no exceptions
 
-Show the full comment text and wait for explicit confirmation before posting **any** comment to a Syncro ticket. No exceptions — not billing, not resolution notes, not client-facing, not internal/hidden notes.
+Canonical rule + the incident that forged it: [[feedback_syncro_preview_mandatory]] (SSOT — read it). In short: show the full comment text and wait for explicit confirmation before posting **any** comment to a Syncro ticket. No exceptions — not billing, not resolution notes, not client-facing, not internal/hidden notes.
 
 **Apply:** draft → show as a formatted block → "Good to post?" → wait for yes → only then POST. Also ALWAYS ask for minutes + labor type before logging time — never assume a default.