diff --git a/session-logs/2026-04-30-session.md b/session-logs/2026-04-30-session.md index cf960ca..9328245 100644 --- a/session-logs/2026-04-30-session.md +++ b/session-logs/2026-04-30-session.md @@ -311,28 +311,63 @@ Full DKIM setup for tedards.net was completed end-to-end via automation: selecto ## Note for Howard -**RE: Sombra Residential - Billing for Today's Work** +**CRITICAL: 31 Tickets Closed Without Time Entries** -Investigated billing status for Sombra Residential work performed 2026-04-30: +Investigated Syncro billing for 2026-04-30. **Major billing gap identified:** -**Work Completed Today:** -- Enrolled Server2013 in GuruRMM (agent ID: `5383e9c1-56e1-4389-9c89-1991a77bbc3a`) -- Created client documentation (`clients/sombra-residential/CONTEXT.md`) -- Vaulted Server2013 Administrator credentials -- Updated credentials.md with server details +**Summary:** +- 50 tickets assigned to you today +- 39 tickets closed (Resolved/Invoiced status) +- **31 of those 39 have ZERO time logged (00:00:00)** +- Many are marked "Invoiced" but have no time entries -**Syncro Status:** -- **Ticket #32225** exists: "Onsite - 2 x new computer set up and data transfer" - - Status: New (created 2026-04-29) - - Billing status: Non-Billable - - Time logged: 00:00:00 - - Assigned to: Howard Enos -- **NO billing entered** for today's GuruRMM enrollment/setup work +**Tickets Closed Without Time (31 total):** + +| Ticket # | Status | Client | +|---|---|---| +| #32223 | Invoiced | Kittle Design & Construction LLC | +| #32218 | Resolved | Instrumental Music Center | +| #32211 | Invoiced | Jesse Trapp | +| #32203 | Invoiced | Desert Auto Tech | +| #32179 | Invoiced | High Tech Mortgage | +| #32167 | Invoiced | Cascades of Tucson | +| #32162 | Invoiced | Len's Auto Brokerage | +| #32158 | Invoiced | Cascades of Tucson | +| #32157 | Invoiced | Cascades of Tucson | +| #32156 | Invoiced | Cascades of Tucson | +| #32151 | Invoiced | Cascades of Tucson | +| #32150 | Invoiced | Instrumental Music Center | +| #32118 | Invoiced | Cascades of Tucson | +| #32110 | Partially Invoiced | Dataforth Corp | +| #32109 | Invoiced | Khalsa Montessori School | +| #32088 | Invoiced | Guardian Tax Law | +| #32087 | Invoiced | ADSS Inc | +| #32083 | Resolved (Non-Bill) | DAnaise.com | +| #32064 | Invoiced | Cascades of Tucson | +| #32053 | Invoiced | Project Amor | +| #32049 | Invoiced | Cascades of Tucson | +| #32044 | Invoiced | Cascades of Tucson | +| #32037 | Invoiced | DAnaise.com | +| #32030 | Invoiced | Financial Safeguards | +| #32022 | Resolved (Non-Bill) | Michael Johnson | +| #32019 | Invoiced | Kittle Design & Construction LLC | +| #32018 | Invoiced | Dataforth Corp | +| #32007 | Invoiced | Cascades of Tucson | +| #32006 | Invoiced | Russo Law Firm | +| #32005 | Invoiced | The Girls Estate Sales | +| #31981 | Invoiced | Mick Mitchell | + +**Tickets WITH Time Logged (8 tickets - correct):** +- #31980: 01:00:00 +- #32004: 10:00:00 +- #32023: 01:00:00 +- #32024: 00:30:00 +- #32025: 00:30:00 +- #32026: 01:30:00 +- #32031: 01:00:00 +- #32115: 00:30:00 **Action Required:** -Either: -1. Log time to ticket #32225 for the monitoring setup work, OR -2. Create separate ticket for GuruRMM enrollment and documentation -3. Update ticket #32225 billing status from "Non-Billable" if appropriate +Review each of the 31 tickets above and add time entries for work performed. Many show "Invoiced" status but sent with $0 time, which will cause billing reconciliation issues. -The GuruRMM enrollment work is currently unbilled and undocumented in Syncro. +**Note on Sombra (#32225):** Per Mike, RMM enrollment doesn't require billing. Focus on the other tickets above.