sync: auto-sync from GURU-5070 at 2026-06-22 09:44:14

Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-22 09:44:14

.claude/memory/MEMORY.md

@@ -141,6 +141,7 @@
 - [Radio show co-host — Tara, not Tom](radio_show_no_cohost_named_tom.md) — Co-host in 2014-s6e19 and 2016-s8e43 is Tara. "Tom" was hallucinated; rename complete.
 - [Proposal: centralize config in identity.json](proposal_identity_centralization.md) — Rationale for the identity.json machine-config centralization (claudetools_root, ollama/python); now implemented.
 - [ACG MSP tool stack](reference_acg_msp_stack.md) — ScreenConnect/CW Control, Splashtop, Syncro, Datto RMM, Datto EDR/AV, GuruRMM are ACG's OWN tools; do not flag as foreign/threat on managed machines (Defender-off is expected when Datto AV is active).
+- [VoIP vendor stack: PacketDial / OIT / NetSapiens / YMCS](reference_packetdial_oit_netsapiens.md) — PacketDial = ACG's VoIP-dept brand (pbx.packetdial.com, the `packetdial` skill); NetSapiens = the PBX platform (API v2); OIT/OITVOIP = white-label wholesaler running NetSapiens (api.ucaasnetwork.com); reseller `91912.service`. YMCS (Yealink) = phone device-mgmt, pairs with the PBX.
 - [ACG Website Hosting](project_azcomputerguru_hosting.md) — azcomputerguru.com is hosted on IX Web Hosting via cPanel.
 - [jq on Windows emits CRLF](feedback_jq_crlf_windows.md) — winget jq outputs CRLF; trailing \r silently breaks `for x in $(jq ...)` loops + read-from-@tsv. Override `jq(){ command jq "$@"|tr -d '\r'; }`. Windows-build-specific (passes on Mac/Linux).
 - [ScreenConnect RESTful API auth](reference_screenconnect_api.md) — CTRLAuthHeader = raw api_secret (no Basic/b64) + Origin header; now wrapped by the /screenconnect skill. Verified surface: GetSessionsByName/GetSessionDetails + writes SendCommand/SendMessage/UpdateCustomProperties + parameterized self-tagging installer. Still NO full-fleet inventory method (GetSessions missing).