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sync: auto-sync from HOWARD-HOME at 2026-07-07 08:48:12

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Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-07 08:48:12
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Howard Enos
2026-07-07 08:48:40 -07:00
parent 8efc351e25
commit 2e262c619e
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.claude/memory/feedback_backup_check_only_billed.md Normal file
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---
name: feedback_backup_check_only_billed
description: Only verify backup status for clients that actually bill a backup line - don't scan non-billed clients
metadata:
type: feedback
---
Backup verification is scoped to clients **marked for backups** — i.e. those with a billed
Data Backup line (Syncro recurring-schedule line qty > 0). If a client is NOT billed for
backup, do NOT scan their machines / MSP360 / backends for backup status. (Howard,
2026-07-07, GPS audit — Marty Ryan has Svc = A E only, no backup line, so stop checking.)
**Why:** "is X backing up" only matters where the client pays for it; scanning non-billed
clients burns time/endpoint calls and produces findings nobody asked for.
**How to apply:** determine billed-backup status first (Syncro backup line qty — see the
`/syncro schedules`/`schedule` pull, authoritative), then only verify the ones with a seat.
Non-billed clients that happen to be backing up are a separate "revenue leak" question for
Mike/Winter, not a per-machine scan target. Related: [[feedback_backup_targets_never_guessed]],
[[reference_msp360_backup_monitoring]].