azcomputerguru/claudetools
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

feat(birth-biologic): KSTEEN SmartBadge daily watch + remediation scripts

Browse Source 
Corrected the 2026-05-28 SmartBadge fix on KSTEENBB2025: the older Datto
Workplace Desktop v8 had been left in place (diverged from the fleet, which
runs Datto Workplace v10.53.4 / Workplace2). Removed v8, installed v10,
aligned the SmartBadge _CC add-in + CLSID to the EVO-X1 reference, and cleared
Kristin's stuck per-user LoadBehavior=2.

- ksteen-smartbadge-verify.ps1: PASS/FAIL verdict vs fleet reference
- ksteen-smartbadge-fix.ps1: machine + per-user remediation
- check-ksteen-smartbadge.sh: daily runner (RMM -> verdict -> #bot-alerts,
  coord message to Mike on drift); driven by a 7-day scheduled task on GURU-5070
- wiki: agents table, dual-Workplace SmartBadge known issue + fleet standard,
  2026-05-28/29 history

Syncro #32339. Coord todo 4a5b09b3 (watch expires 2026-06-05).

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
This commit is contained in:
Mike Swanson
2026-05-29 08:40:54 -07:00
parent 714fd5715c
commit 324c3b94a4
4 changed files with 179 additions and 1 deletions
Download Patch File Download Diff File Expand all files Collapse all files

9
wiki/clients/birth-biologic.md
View File

@@ -85,7 +85,10 @@ Site IDs are hardcoded in `$SITE_MAP` hashtable in the migration script.
| Agent | Host | OS | Agent ID | Notes |
|---|---|---|---|---|
| BB-SERVER | BB-SERVER | Windows Server 2016 | [unverified — not captured in session log] | Installed 2026-04-21; used as command channel throughout Datto→SP migration |
| BB-SERVER | BB-SERVER | Windows Server 2016 | `6c02baa7-0f1c-4990-b466-c9ab9eaefd3b` | Installed 2026-04-21; used as command channel throughout Datto→SP migration; runs Datto Workplace **Server** |
| KSTEENBB2025 | KSTEENBB2025 | Windows 11 | `ee3c6aea-e9cc-4d2f-9e79-a38dd0eb129e` | Kristin Steen's workstation |
| EVO-X1 | EVO-X1 | Windows 11 | `9595f002-5cfe-4db6-b7aa-1df4a20e9f9b` | Vicki Fountain's workstation; used as SmartBadge fleet reference |
| BB-Office2 | BB-Office2 | Windows 11 | `48763401-4859-49f9-b64a-7a50d0148b23` | Shared/office workstation |
## Access
@@ -99,6 +102,8 @@ Site IDs are hardcoded in `$SITE_MAP` hashtable in the migration script.
## Patterns & Known Issues
- **Datto Workplace fleet standard = "Datto Workplace" v10.53.4 (installs to `C:\Program Files\Datto\Workplace2\`).** EVO-X1 and BB-Office2 run this version only. **Never** run the older "Datto Workplace **Desktop**" v8.50.13 (folder `…\Workplace Desktop\`) alongside it — having both installed breaks the Excel SmartBadge add-in (see below). Note the confusing naming: despite "Desktop" sounding newer, v8 Desktop is the *older* product; plain "Datto Workplace" v10 is current.
- **SmartBadge Excel add-in failure from dual Datto Workplace installs:** When both Workplace2 (v10) and Workplace Desktop (v8) are present, the `_CC` COM class `{3C639243-95A2-400D-B4B4-4384DA7F61D3}` gets a 64-bit InprocServer32 pointing at the wrong DLL (or only a 32-bit WOW64 entry), so 64-bit Excel can't load the shim and silently drops the SmartBadge ribbon tab. Excel then auto-disables the add-in (per-user `LoadBehavior=2`). **Fix = align to fleet:** remove Workplace Desktop v8 (Revo for a full leftover sweep), install Workplace v10.53.4, ensure only the `_CC` add-in (HKLM+WOW64, `LoadBehavior=3`) with the `_CC` CLSID → `…\Workplace2\SmartBadge\DattoSmartBadgeShim_x64/x86.dll`, and reset the user's `LoadBehavior` to 3 + clear Excel Resiliency. Reference machine: EVO-X1. Scripts: `.claude/scripts/ksteen-smartbadge-verify.ps1`, `.claude/scripts/ksteen-smartbadge-fix.ps1`.
- **Windows Server 2016 TLS:** BB-SERVER defaults to TLS 1.0. PowerShell scripts must include `[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12` at the top or Graph API calls will fail.
- **GuruRMM command timeout on long-running processes:** The RMM command channel times out on operations running longer than ~300 seconds. An 8 MB PDF upload at ~77 KB/s exceeded this limit during the migration. Workaround: base64-encode file on server, capture stdout, decode and upload locally.
- **SharePoint 409 Conflict on retry:** If a chunked upload session is interrupted, a partial item remains in SharePoint. Subsequent upload sessions against the same path return 409 Conflict. Fix: DELETE the item before creating a new upload session.
@@ -123,6 +128,8 @@ Site IDs are hardcoded in `$SITE_MAP` hashtable in the migration script.
| Date | Event |
|---|---|
| 2026-05-29 | Mike: Corrected the SmartBadge fix — Kristin's machine had been left on the *older* Workplace Desktop v8 (diverged from fleet). Revo-removed v8, installed Workplace v10.53.4 (Workplace2), aligned SmartBadge `_CC` add-in/CLSID to EVO-X1, cleared her stuck per-user `LoadBehavior=2`. Verified working. Public tech notes + 1hr warranty on Syncro #32339. Stood up a 7-day daily verification (scheduled task on GURU-5070 + coord todo `4a5b09b3`, expires 2026-06-05). |
| 2026-05-28 | Mike: Initial Kristin Steen SmartBadge remediation (Syncro #32339) — diagnosed dual Workplace2/Workplace Desktop install; **uninstalled the wrong one (Workplace2 v10)**, leaving v8 Desktop (corrected 2026-05-29). |
| 2026-04-21 | Mike: New client onboarded to GuruRMM (client + site created, vault entry saved). Tenant Admin app consented. sysadmin@birthbiologic.com assigned M365 Business Premium. GuruRMM agent installed on BB-SERVER. Custom Datto→SharePoint migration script built. Supply Management (160 files) migrated via script. SPMT launched for 4 remaining folders. Syncro ticket #109277420 opened. |
## Backlinks