diff --git a/projects/gps-rmm-audit/session-logs/2026-07/2026-07-07-howard-gps-master-status-wikis-onsite-kit.md b/projects/gps-rmm-audit/session-logs/2026-07/2026-07-07-howard-gps-master-status-wikis-onsite-kit.md new file mode 100644 index 00000000..418726d4 --- /dev/null +++ b/projects/gps-rmm-audit/session-logs/2026-07/2026-07-07-howard-gps-master-status-wikis-onsite-kit.md @@ -0,0 +1,140 @@ +# GPS Audit — Master Status List, 20 Wiki Articles, 7 Onboardings, Onsite Installer Kit + +## User +- **User:** Howard Enos (howard) +- **Machine:** Howard-Home +- **Role:** tech + +## Session Summary + +Continuation of the GPS -> GuruRMM audit (same session as the endpoint-verify log). +Consolidated the scattered tracking (targets.json / tracker.md / backup-map.md) into one +authoritative current list, filled the client-wiki gaps, added the no-footprint clients to +GuruRMM where reachable, and built a portable onsite installer kit. + +Built `projects/gps-rmm-audit/gps-master-status.md` from live data (GuruRMM /api/agents + +Syncro backup seats + backup-map verdicts): all 40 GPS clients split into billed-backup (16) +vs not-billed (24), each with GPS device count, live RMM enrollment, backup seats+status, and +wiki presence. Surfaced drift: 7 clients with zero RMM footprint, 20 wiki gaps, and RMM/billed +count mismatches (Glaz-Tech 5/159 + Jimmy 1/12 = billing anomalies, not missing machines). +Linked it from the top of tracker.md as the at-a-glance entry point. + +Created the 20 missing client wiki articles via two parallel sub-agents (10 each), pulling +live RMM machines + Syncro contacts with strict no-fabrication. Wiki count 56 -> 76. + +Onboarded the no-RMM clients to GuruRMM. MVAN and The Marc Group already existed (bucket-C +2026-07-03, 0 agents) — "no footprint" meant 0-agents, not no-client. Created BST +(UPPER-LION-2986) and queued the Staging installer (via each client's own site installer) +to the machines that have ScreenConnect sessions (all offline -> install on reconnect): +KAT1, MITCH-LAPTOP, DESKTOP-6HT5SJ9, LAPTOP-JMUNGO. Four remained blocked: Heieck + Res&Reno +(Macs), Andy's (zero assets), Little Hearts (no SC session + possible NinjaRMM). Per Howard: +pursue a GuruRMM Mac agent, and he'll supply machine info for Andy's/Little Hearts. + +Confirmed GuruRMM HAS a macOS agent (/install//macos) and a Linux agent. Sent Howard a +Discord punch-list of every client still needing RMM and/or backup verify, with machines +have/should + backup seats billed. Then, per Howard's request, built a flash-drive installer +kit at `C:\Users\Howard\Desktop\CLIENTS\`: one folder per site (20) with Windows/Linux/macOS +installer scripts + README, and per-location subfolders for the two multi-site clients (Grabb += Main/Bob's/Jeff's; Glaz-Tech = Involta/SLC/Tucson). Onboarded 3 more clients (Andy's, Little +Hearts, Res&Reno) to generate their site codes for the kit (Heieck already had one). + +## Key Decisions + +- Made `gps-master-status.md` the single current list (regenerable from live data), with + tracker.md as detailed history — rather than repeatedly reconciling 3 stale docs. +- Delegated the 20 wiki articles to 2 parallel sub-agents (high-volume, >3 files) with a strict + "no invented data; unknowns = (not documented)" rule and the existing template. +- Only onboarded no-RMM clients that had a queueable machine (BST/MVAN/Marc Group); did NOT + create dead empty shells for the blocked 4 at first — then onboarded them anyway (Andy's, + Little Hearts, Res&Reno) once Howard wanted their installers in the onsite kit. +- Saved a feedback memory: only check backup status for clients that BILL a backup line + (Marty Ryan has none -> stop checking). [[feedback_backup_check_only_billed]] +- Installer kit uses per-location subfolders for multi-site clients so the RIGHT site code goes + onsite to the RIGHT location (Grabb Main Office is LIGHT-PEAK-6399, not Bob's House). +- Kept the GPS-RMM-AutoEnroll scheduled task DISABLED per Howard (manual sweeps only). + +## Problems Encountered + +- Onboard helper returned "EXISTS" for MVAN/Marc Group (already onboarded), so the first + installer push used a bogus site code "EXISTS" — re-fetched the real codes (LOWER-FORGE-6736, + SILVER-OCEAN-6422) and re-queued. +- Python-through-redirect on Windows mangled em-dashes/bullets (mojibake) in generated docs; + fixed by writing ASCII-only + utf-8 encoding. +- Auto wiki-existence matcher gave false negatives on abbreviated slugs (cascades-tucson, + klem-littlehearts, quantumwms); corrected with an explicit alias map. +- First installer-kit pass grabbed site [0] for multi-site clients (Grabb got Bob's House, not + Main); rebuilt with per-location subfolders after Howard flagged it. +- Howard clarified installers-vs-scripts twice: the /install// endpoints return + bootstrap SCRIPTS that download the arch-matched agent binary at run time (needs internet + onsite). Left as scripts per Howard; noted raw binaries are at /install//download/ + if offline install is needed. + +## Configuration Changes + +Created: +- `projects/gps-rmm-audit/gps-master-status.md` (the master list) + pointer at top of `tracker.md` +- 20 `wiki/clients/*.md` (batch 1: brett-interiors, curtis-plumbing, gary-a-hartman, ridgetop-group, + mineralogical-record, bill-tedards, design-and-brand-envoys, the-prairie-schooner, andys-mobile-fuel, + business-services-tucson; batch 2: heieck-sheila, inside-track-productions, multicultural-counseling, + mvan-enterprises, pro-tech-services, residential-renovation-engineering, robyn-pittman, tc-sorensen, + marc-group, zeus-nestora) +- `projects/gps-rmm-audit/onsite-rmm-backup-punchlist.md` +- `.claude/memory/feedback_backup_check_only_billed.md` + MEMORY.md index line +- `C:\Users\Howard\Desktop\CLIENTS\` — 20 client installer folders + INDEX.txt (NOT in repo; local flash-drive kit) +Vault (committed): +- `clients/business-services-tucson`, `clients/andys-mobile-fuel`, `clients/little-hearts`, + `clients/residential-renovation-engineering` — gururmm-site-main.sops.yaml (new site keys) + +## Credentials & Secrets + +New GuruRMM site enrollment keys (vaulted `clients//gururmm-site-main.sops.yaml`): +- Business Services of Tucson — site **UPPER-LION-2986** +- Andy's Mobile Fuel — site **SOUTH-GATE-1261** +- Little Hearts Little Hands — site **IRON-RIVER-2297** +- Residential and Renovation Engineering — site **LIGHT-TIGER-4397** +Existing sites reused (already vaulted / bucket-C): Heieck WILD-MOON-9773, MVAN LOWER-FORGE-6736, +Marc Group SILVER-OCEAN-6422, Reliant CALM-HAWK-3954, PUTT EAST-CASTLE-3313, IMC INNER-BRIDGE-8354, +Stamback SOUTH-PHOENIX-4306, Horseshoe GOLD-OCEAN-4982, Grabb (Main LIGHT-PEAK-6399 / Bob's +LIGHT-GATE-7086 / Jeff's UPPER-FALCON-8240), Zeus GREEN-TIGER-6194, Prairie UPPER-HARBOR-4168, +T&C IRON-FORGE-1700, MCC EAST-OCEAN-2818, Valley Wide INNER-TIGER-8330, Glaz-Tech (Involta +SWIFT-HAWK-5568 + SLC + Tucson), Jimmy SILVER-LION-5647. + +## Infrastructure & Servers + +- **GuruRMM install endpoints**: `https://rmm.azcomputerguru.com/install//` + where platform = windows | windows-x86 | windows-legacy | windows-legacy-x86 | linux | macos. + The script auto-detects arch and pulls the binary from `/install//download/`. + Agent WS: `wss://rmm-api.azcomputerguru.com/ws`. Binaries served from `/var/www/gururmm/downloads`. +- **GuruRMM has Windows + Linux + macOS agents** (confirmed 2026-07-07). +- ScreenConnect: only `GetSessionsByName` (no full-fleet listing) — need hostnames to target. + +## Commands & Outputs + +```bash +# regenerate master status (live RMM + backup-map map + gps-clients.json) +# see the generator in-session; writes projects/gps-rmm-audit/gps-master-status.md +# onboard a client+site: POST /api/clients {name}; POST /api/sites {client_id,name:Main}; vault key +# site code for a client: GET /api/clients//sites -> .[].site_code (multi-site clients have >1) +# onsite installer: curl -sL https://rmm.azcomputerguru.com/install//{windows,linux,macos} +``` + +## Pending / Incomplete Tasks + +- **Howard going onsite** with the CLIENTS flash-drive kit to install RMM per site; will report + machine details -> enter into each client wiki + reconcile master-status. +- Blocked onboarding info still needed from Howard: Andy's (no known machines), Little Hearts + (SC session names / confirm NinjaRMM). Macs (Heieck, Res&Reno) enroll onsite via macOS installer. +- 3 queued installers (KAT1/MITCH-LAPTOP/DESKTOP-6HT5SJ9/LAPTOP-JMUNGO) install on reconnect. +- Backup: Mike/Winter still owe a reply on the 4 (now endpoint-verified NOT backing up) + the + Datto Workplace super-admin API key (existing key = 0 projects). +- 7 billed-backup clients FAIL + 2 REVIEW (see backup-map.md) — billing/fix decisions for Mike/Winter. +- Offline-install option: raw agent binaries at `/install//download/` if a site has no internet. + +## Reference Information + +- Master list: `projects/gps-rmm-audit/gps-master-status.md` +- Onsite punch-list: `projects/gps-rmm-audit/onsite-rmm-backup-punchlist.md` +- Backup map: `projects/gps-rmm-audit/backup-map.md`; tracker: `projects/gps-rmm-audit/tracker.md` +- Installer kit (local): `C:\Users\Howard\Desktop\CLIENTS\` (INDEX.txt lists all sites+codes) +- Memory: `feedback_backup_check_only_billed`, `reference_msp360_backup_monitoring`, + `feedback_backup_targets_never_guessed`