rmm: Blaster2 (Jimmy Company) onboarding diagnostic baseline — RED (3 crit: Kaseya, Win10 EOL, RDP no-NLA)
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clients/jimmy/onboarding-baselines/BLASTER2-20260619T191759.md
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clients/jimmy/onboarding-baselines/BLASTER2-20260619T191759.md
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# Onboarding Diagnostic Baseline - BLASTER2
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- **Grade:** RED
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- **Host:** BLASTER2
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- **Client:** Jimmy Company (`jimmy`)
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- **Collected (UTC):** 2026-06-19T19:17:04Z
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- **Agent ID:** abddc0ce-a226-48f1-b913-263a81013389
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- **Command ID:** 3c5d39d3-b653-4c6f-b8e4-1146c1a59be9
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- **Findings:** 3 critical / 4 warning / 12 info / 3 unknown
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- **OS:** Microsoft Windows 10 Pro (build 19045)
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---
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## CRITICAL (3)
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### Foreign management/remote-access agent: Kaseya
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- **Category:** security
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- **ID:** `sec.foreign_agents.kaseya`
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- A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
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```
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service: KaseyaConnectAPIService (Kaseya Connect API Service) Stopped
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```
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### OS build is end-of-life: Win10 22H2
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- **Category:** security
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- **ID:** `sec.patch.os_eol`
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- This OS build (19045, Win10 22H2) passed end-of-servicing on 2025-10-14. It no longer receives security updates. Plan a feature update or OS upgrade.
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```
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Microsoft Windows 10 Pro build 19045; EOL 2025-10-14
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```
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### RDP enabled WITHOUT Network Level Authentication
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- **Category:** security
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- **ID:** `sec.exposure.rdp_no_nla`
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- RDP is on and NLA is not required. This exposes the logon screen pre-auth and is vulnerable to pre-auth exploits and brute force. Require NLA, restrict RDP to VPN/allow-listed IPs, or disable RDP.
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```
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fDenyTSConnections=0; UserAuthentication=0
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```
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## WARNING (4)
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### 5 pending Windows updates
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- **Category:** security
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- **ID:** `sec.patch.pending`
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- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
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```
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Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 5
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```
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### Stability events present in the last 14 days
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- **Category:** health
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- **ID:** `health.stability.some`
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- One or more unexpected shutdowns, BSODs, or disk errors occurred recently. Monitor and correlate with user reports.
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```
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Unexpected shutdowns (id 41)=2; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
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```
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### Reboot pending
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- **Category:** health
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- **ID:** `health.reboot_uptime.pending`
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- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.
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```
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PendingFileRenameOperations
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```
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### 7 auto-start service(s) not running
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- **Category:** health
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- **ID:** `health.failed_services.stopped`
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- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
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```
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GoogleUpdaterInternalService150.0.7863.0 (Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)) = Stopped
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GoogleUpdaterService150.0.7863.0 (Google Updater Service (GoogleUpdaterService150.0.7863.0)) = Stopped
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gpsvc (Group Policy Client) = Stopped
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KaseyaConnectAPIService (Kaseya Connect API Service) = Stopped
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RasMan (Remote Access Connection Manager) = Stopped
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stisvc (Windows Image Acquisition (WIA)) = Stopped
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WMPNetworkSvc (Windows Media Player Network Sharing Service) = Stopped
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```
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## INFO (12)
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### Defender active and current
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- **Category:** security
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- **ID:** `sec.defender.ok`
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- Real-time protection on, service running, signatures current.
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```
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RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True
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```
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### Defender is the only registered AV
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- **Category:** security
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- **ID:** `sec.av_products.defender_only`
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- Only Microsoft/Windows Defender is registered in Security Center.
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```
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Windows Defender
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```
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### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: ScreenConnect Client (1912bf3444b41a08) 26.3.11.9650
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service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
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```
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### Expected ACG management tooling present: Splashtop (SOS/Streamer)
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.splashtop_sos_streamer_`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: Splashtop Streamer 3.8.4.0
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service: SplashtopRemoteService (Splashtop? Remote Service) Running
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```
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### Expected ACG management tooling present: Syncro / Kabuto
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.syncro_kabuto`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: Syncro 1.0.201.18410
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service: Syncro (Syncro) Running
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```
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### Local administrators (3)
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- **Category:** security
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- **ID:** `sec.local_admins.list`
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- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
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```
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Blaster2\Administrator
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Blaster2\Jimmy
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Blaster2\localadmin
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```
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### Last hotfix: KB5037768
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- **Category:** security
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- **ID:** `sec.patch.last_hotfix`
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- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
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```
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KB5037768 installed 2024-05-16T07:00:00Z
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```
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### SMBv1 disabled
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- **Category:** security
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- **ID:** `sec.exposure.smb1_off`
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- SMBv1 server protocol is disabled.
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```
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EnableSMB1Protocol=False
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```
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### LAPS detected
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- **Category:** security
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- **ID:** `sec.exposure.laps_present`
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- A LAPS mechanism is present.
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```
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Windows LAPS reg key
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```
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### Not domain-joined (workgroup)
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- **Category:** health
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- **ID:** `health.domain.workgroup`
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- This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.
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```
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PartOfDomain=False; Domain=WORKGROUP
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```
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### Time service source
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- **Category:** health
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- **ID:** `health.time.source`
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- Current Windows Time service source.
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```
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Source=time.windows.com,0x9
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```
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### Backup agent installed and running
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- **Category:** health
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- **ID:** `health.backup.present`
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- A backup agent service is present and running. Confirm the backup is actually configured and reporting successful jobs (presence != working backup).
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```
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Acronis: AcrSch2Svc = Running
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Acronis: afcdpsrv = Running
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Acronis: syncagentsrv = Running
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```
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## UNKNOWN (3)
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### Check failed: Windows Firewall profiles
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- **Category:** security
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- **ID:** `sec.firewall.error`
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- The probe could not complete this check. Manual review recommended.
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```
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Invalid class
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```
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### BitLocker status unavailable
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- **Category:** security
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- **ID:** `sec.bitlocker.unavailable`
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- Get-BitLockerVolume failed for the OS volume. BitLocker may not be installed (Home edition) or the cmdlet is unavailable. Verify encryption manually (manage-bde -status).
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```
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MountPoint=C:, Get-BitLockerVolume returned null
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```
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### Physical disk health unavailable
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- **Category:** health
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- **ID:** `health.disk_smart.unavailable`
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- Get-PhysicalDisk is unavailable (older OS / RAID controller hiding disks). Verify drive health via vendor tools.
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```
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Get-PhysicalDisk returned null
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```
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---
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## Inventory Baseline Summary
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- **Manufacturer / Model:** LENOVO / 0967B5U
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- **Serial:** MGN1197
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- **CPU:** Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 cores / 4 logical)
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- **RAM (GB):** 3.8
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- **BIOS:** F1KT54AUS (2013-07-15)
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- **Chassis is laptop:** false
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- **TPM present / Secure Boot:** ? / ?
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- **Domain joined:** false (WORKGROUP)
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- **OS activation licensed:** true
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- **Uptime (days):** 0.1
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- **Pending reboot:** true
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- **Installed software count:** 86
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- **Scheduled tasks (non-MS, enabled):** 10
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- **Local administrators:** Blaster2\Administrator, Blaster2\Jimmy, Blaster2\localadmin
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### Fixed volumes
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- C: - 71.9 GB free of 230 GB (31.2%)
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- E: - 0.7 GB free of 7451.9 GB (0%)
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- Q: - 2.2 GB free of 2.3 GB (96%)
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### Network adapters
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- Realtek PCIe GbE Family Controller - IP: 192.168.0.95, fe80::c6a9:daea:630b:2011 - DNS: 8.8.8.8, 8.8.4.4 - DHCP: true
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---
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## Diff vs Prior Baseline
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- No prior baseline found for this host. This is the first baseline.
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---
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_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `BLASTER2-20260619T191759.json` (immutable)._
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