Complete project organization: move all DOS files to projects/dataforth-dos, create client folders, update Claude config

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2026-01-20 16:02:58 -07:00
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# Horseshoe Management - Client Information
**Client Name:** Horseshoe Management
**Status:** Active
**Last Contact:** 2026-01-20
---
## Recent Issues
### 2026-01-20: Glance Screen Sharing Error
**Issue:** Visitor Event 12 - No enabled servers found between server versions 2.2.2 and 2.2.2
**Tool:** Glance (screen sharing with Intuit support)
**Status:** Version mismatch between client and Intuit's Glance server
**Solution Provided:**
1. Update Glance client to latest version
2. Request fresh session link from Intuit support
3. Alternative: Use Quick Assist, Teams, or Zoom if Glance continues failing
---
## Services Provided
- Remote support
- Intuit/QuickBooks assistance
- Screen sharing troubleshooting
---
## Contact Information
(Add contact details as needed)
---
## Session References
- 2026-01-20: Glance version mismatch issue