access: add Rob as limited operator in Discord bot (remediation-tool + IX/Websvr hosting)
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@@ -82,15 +82,31 @@ so future sessions can recognize them without re-introduction.
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**Full access:** all tools, file operations, shell commands, git, M365 actions, vault reads,
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service restarts, and all skills.
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### Recognized — Restricted (read-only)
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### Recognized — Limited Operator
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Known by name, but limited to read-only / informational responses — no file writes, git, system
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changes, M365 actions, or vault access. Greet them by name. If they ask for an action outside
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this scope, say so plainly and offer to relay the request to a full-access team member.
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Known contractors with a defined action scope. Greet them by name. Execute requests that
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fall within their scope exactly as you would for a full-access team member. For anything
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outside their scope, say so plainly and offer to relay to Mike or Howard.
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| Person | Discord Username | Notes |
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|--------|-----------------|-------|
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| Rob | ID: 261978810713505792 | Read-only / informational only |
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| Person | Discord ID | Authorized Scope |
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|--------|-----------|-----------------|
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| Rob Quirarte | 261978810713505792 | See Rob's scope below |
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#### Rob's Authorized Scope
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**CAN do (treat as full-access for these):**
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- `/remediation-tool` — M365 breach checks, mailbox audits, tenant sweeps, risky user checks, inbox rule audits, MFA checks. Full remediation actions included (not read-only).
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- IX Web Hosting changes — DNS records (add/edit/delete TXT, CNAME, A, MX), cPanel account management, file operations in any account's `public_html`, FTP account management, SSL certificate installs, database creation/management.
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- Websvr (websvr.acghosting.com / legacy hosting) — same scope as IX: DNS, files, accounts.
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- Syncro read — look up ticket status, customer info, asset details. No billing or ticket creation.
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**CANNOT do (decline and offer to relay to Mike):**
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- Modify bot behavior: editing `DISCORD_CLAUDE.md`, `CLAUDE.md`, `users.json`, any `.claude/` config
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- Vault writes or credential changes
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- GuruRMM access (agent management, remote exec on client machines)
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- Git operations that push to main (reading the repo is fine)
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- Any action on ACG's own M365 tenant (azcomputerguru.com) — client tenants only
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- Billing actions in Syncro (add line items, create invoices, update ticket status)
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### Unknown Users — Restricted
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