diff --git a/projects/radio-show/audio-processor/config.yaml b/projects/radio-show/audio-processor/config.yaml
index 0dd1753..0b308ba 100644
--- a/projects/radio-show/audio-processor/config.yaml
+++ b/projects/radio-show/audio-processor/config.yaml
@@ -39,7 +39,7 @@ diarization:
   min_speakers: 1
   max_speakers: 6
   voice_profiles_dir: "voice-profiles/"
-  host_match_threshold: 0.75
+  host_match_threshold: 0.83
 
 llm:
   model: "qwen3:14b"
diff --git a/projects/radio-show/audio-processor/test-data/output-hr1/detection-report.json b/projects/radio-show/audio-processor/test-data/output-hr1/detection-report.json
new file mode 100644
index 0000000..598a680
--- /dev/null
+++ b/projects/radio-show/audio-processor/test-data/output-hr1/detection-report.json
@@ -0,0 +1,45 @@
+{
+  "total_show_time": 2249.61,
+  "total_commercial_time": 296.19000000000005,
+  "segments": [
+    {
+      "start": 0.0,
+      "end": 2078.81,
+      "type": "show_content",
+      "confidence": 0.8,
+      "label": "",
+      "signals": {
+        "fingerprint": 0.5,
+        "speaker": 0.5,
+        "audio_chars": 0.5,
+        "structural": 0.8
+      }
+    },
+    {
+      "start": 2078.81,
+      "end": 2375.0,
+      "type": "commercial",
+      "confidence": 0.8,
+      "label": "",
+      "signals": {
+        "fingerprint": 0.5,
+        "speaker": 0.5,
+        "audio_chars": 0.5,
+        "structural": 0.5
+      }
+    },
+    {
+      "start": 2375.0,
+      "end": 2545.8,
+      "type": "show_content",
+      "confidence": 0.8,
+      "label": "",
+      "signals": {
+        "fingerprint": 0.5,
+        "speaker": 0.5,
+        "audio_chars": 0.5,
+        "structural": 0.8
+      }
+    }
+  ]
+}
\ No newline at end of file
diff --git a/projects/radio-show/audio-processor/test-data/output-hr1/speaker-timeline-fine.json b/projects/radio-show/audio-processor/test-data/output-hr1/speaker-timeline-fine.json
new file mode 100644
index 0000000..9bc6ba4
--- /dev/null
+++ b/projects/radio-show/audio-processor/test-data/output-hr1/speaker-timeline-fine.json
@@ -0,0 +1,10170 @@
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diff --git a/projects/radio-show/audio-processor/test-data/output-hr1/speaker-timeline.json b/projects/radio-show/audio-processor/test-data/output-hr1/speaker-timeline.json
new file mode 100644
index 0000000..7b1d8d6
--- /dev/null
+++ b/projects/radio-show/audio-processor/test-data/output-hr1/speaker-timeline.json
@@ -0,0 +1,3050 @@
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index 0000000..ff31f93
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+        },
+        {
+          "word": " far,",
+          "start": 2537.91,
+          "end": 2538.13,
+          "probability": 1.0
+        },
+        {
+          "word": " one",
+          "start": 2538.27,
+          "end": 2538.55,
+          "probability": 0.99853515625
+        },
+        {
+          "word": " hour",
+          "start": 2538.55,
+          "end": 2538.83,
+          "probability": 1.0
+        },
+        {
+          "word": " of",
+          "start": 2538.83,
+          "end": 2538.93,
+          "probability": 1.0
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+        {
+          "word": " the",
+          "start": 2538.93,
+          "end": 2538.99,
+          "probability": 0.63720703125
+        },
+        {
+          "word": " Computer",
+          "start": 2538.99,
+          "end": 2539.21,
+          "probability": 0.984375
+        },
+        {
+          "word": " Guru",
+          "start": 2539.21,
+          "end": 2539.39,
+          "probability": 0.64599609375
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+        {
+          "word": " Show",
+          "start": 2539.39,
+          "end": 2539.61,
+          "probability": 0.880859375
+        },
+        {
+          "word": " gone.",
+          "start": 2539.61,
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+          "probability": 0.66357421875
+        }
+      ]
+    },
+    {
+      "id": 1069,
+      "text": " We'll be right back after the news.",
+      "start": 2540.67,
+      "end": 2542.05,
+      "words": [
+        {
+          "word": " We'll",
+          "start": 2540.67,
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+          "probability": 0.999755859375
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+          "word": " be",
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+        {
+          "word": " right",
+          "start": 2541.09,
+          "end": 2541.25,
+          "probability": 1.0
+        },
+        {
+          "word": " back",
+          "start": 2541.25,
+          "end": 2541.49,
+          "probability": 1.0
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+          "end": 2541.77,
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+          "end": 2542.05,
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+        }
+      ]
+    }
+  ]
+}
\ No newline at end of file
diff --git a/projects/radio-show/audio-processor/test-data/output-hr1/transcript.srt b/projects/radio-show/audio-processor/test-data/output-hr1/transcript.srt
new file mode 100644
index 0000000..e54bf26
--- /dev/null
+++ b/projects/radio-show/audio-processor/test-data/output-hr1/transcript.srt
@@ -0,0 +1,4279 @@
+1
+00:00:00,890 --> 00:00:07,469
+and from my hand why don't people understand my intention computer running slow are you caught a
+
+2
+00:00:07,469 --> 00:00:21,760
+virus does your computer seem to have a life of its own malfunction the computer guru is 751-1041
+
+3
+00:00:21,760 --> 00:00:37,560
+that's 751-1041 now it's mike swanson our computer guru on 104 on the truth welcome to the computer
+
+4
+00:00:37,560 --> 00:00:41,359
+guru show my name is mike here to deal with your technology needs and treat you like a real person
+
+5
+00:00:41,359 --> 00:00:48,100
+in the process give us a call 751-1041 if you'd like to be part of the show once again 751-1041
+
+6
+00:00:49,700 --> 00:00:54,299
+we'd love to help you out it's what we do it is what we do that's what we do man yeah all right
+
+7
+00:00:54,299 --> 00:01:01,140
+so we are apparently living in the world of ipad 2 oh yes it has come it sort of you know dominated
+
+8
+00:01:01,140 --> 00:01:06,799
+all of the entire last week yes it did so you know the first half of the week was everybody
+
+9
+00:01:06,799 --> 00:01:10,579
+thinking what it's going to have and then the last part of the week is everybody i don't know if
+
+10
+00:01:10,579 --> 00:01:12,719
+they're disappointed or just talking about what it actually does for them but it's not going to
+
+11
+00:01:12,719 --> 00:01:19,049
+have and inflating yeah to a certain extent but uh we got a little audio we're going to play for
+
+12
+00:01:19,049 --> 00:01:27,280
+yeah we have a new commercial they have a little commercial go ahead and play it chris had two is
+
+13
+00:01:27,280 --> 00:01:35,180
+the culmination of literally two to three meetings it's truly incredible how little we did we knew
+
+14
+00:01:35,180 --> 00:01:41,239
+that if we changed the color put pictures of water droplets on the desktop made it a little faster
+
+15
+00:01:41,239 --> 00:01:48,659
+added two holes with cheap cameras in them then just kind of flattened it a bit people would just
+
+16
+00:01:50,140 --> 00:01:55,120
+one of my favorite things about the ipad 2 launch is that i get to keep this tight black shirt
+
+17
+00:01:55,120 --> 00:02:03,659
+which i think really pops against white backgrounds is ipad 2 incredible yes are you
+
+18
+00:02:03,659 --> 00:02:09,680
+believing what i am saying partially because i have a non-specific ethnic accent absolutely
+
+19
+00:02:09,680 --> 00:02:16,419
+a lot of customers will say what about me i just bought the old ipad and uh to you i say
+
+20
+00:02:17,879 --> 00:02:27,259
+off obviously that uh that that audio is from from
+
+21
+00:02:27,479 --> 00:02:34,740
+conan o'brien yes yeah team coco team coco yes and he he he opened that by saying well i think
+
+22
+00:02:34,740 --> 00:02:40,639
+that you know apple's getting a little cocky about the whole thing um and to tell you the truth i
+
+23
+00:02:41,520 --> 00:02:45,300
+think that the what they've done with this with the second ipad as far as said that it's going to
+
+24
+00:02:45,300 --> 00:02:50,800
+have um is a good thing for it well yeah i think it'll help it out yeah absolutely i mean you're
+
+25
+00:02:50,800 --> 00:02:55,360
+adding a faster processor dual core processor i mean how can it be a bad thing and you're keeping
+
+26
+00:02:55,360 --> 00:02:58,870
+it at the same price a little thinner and a little bit thinner yeah it was hard to
+
+27
+00:02:59,229 --> 00:03:04,060
+hold on to you know i never had a problem with mine yeah yeah i mean it's a little bit as i said
+
+28
+00:03:04,060 --> 00:03:08,599
+33 percent thinner and a little bit lighter i don't think the weight is going to be a measurement
+
+29
+00:03:08,599 --> 00:03:14,159
+issue but the thinner you know that's that's nice and the faster um what is it cameras and you do
+
+30
+00:03:14,159 --> 00:03:19,330
+facetime with each other yeah cameras doesn't really interest me a whole lot yeah but uh the
+
+31
+00:03:19,330 --> 00:03:23,409
+faster processor for sure right especially you know when we were watching the demos and you know
+
+32
+00:03:23,409 --> 00:03:29,250
+had the ability to run uh like do movie editing right and other types of activities that would
+
+33
+00:03:30,090 --> 00:03:35,889
+require a full-fledged laptop or at the minimum to do uh it's kind of cool it is i think that's
+
+34
+00:03:35,889 --> 00:03:41,729
+pretty nifty uh so i i'm curious what you guys think about you know this whole ipad 2 thing yeah
+
+35
+00:03:41,729 --> 00:03:46,129
+have you seen it i mean have you seen the commercials for it or online and looked at it
+
+36
+00:03:46,129 --> 00:03:50,009
+what do you guys think about it i mean and if you're one of the the lucky few that has uh recently
+
+37
+00:03:50,009 --> 00:03:54,889
+purchased an ipad oh gosh yes hundred dollars you get a hundred dollar refund from apple oh do you
+
+38
+00:03:54,889 --> 00:03:59,490
+really yeah so they're not really saying what conan says yeah that's that's true wow okay we'll
+
+39
+00:04:00,090 --> 00:04:04,490
+get a hundred dollars uh back my wife's ex-husband just bought one last week all right so he'll get
+
+40
+00:04:04,490 --> 00:04:09,430
+a hundred dollars back if he jumps through a couple of hoops with apple wow but uh yeah so
+
+41
+00:04:09,430 --> 00:04:12,930
+if you recently purchased one you get a hundred dollars off you know just because the next one's
+
+42
+00:04:12,930 --> 00:04:17,050
+coming out uh it comes in at the same price the new one comes at the same price as the old one
+
+43
+00:04:17,050 --> 00:04:20,389
+so you're looking shocking to me actually yeah because normally when apple releases something
+
+44
+00:04:20,389 --> 00:04:26,509
+they say well we added a two to it right uh so it'll be an extra three hundred dollars right
+
+45
+00:04:26,509 --> 00:04:30,009
+right uh not in this case they're keeping it the same cost as it was before which is
+
+46
+00:04:30,089 --> 00:04:34,329
+good i think the real story behind all this is where are the androids and all this i mean these
+
+47
+00:04:34,329 --> 00:04:39,610
+guys the android came too late to the party right and they're still very late to the party i mean
+
+48
+00:04:39,610 --> 00:04:45,759
+the mountain the motorola zoom not that not very fancy to me it's it's the closest thing they have
+
+49
+00:04:45,759 --> 00:04:50,569
+yeah and according to some of the reviews that i've been reading on the zoom uh unfortunately
+
+50
+00:04:51,129 --> 00:04:57,629
+it's an unfinished product right and uh but otherwise it actually steps up and is on par
+
+51
+00:05:00,509 --> 00:05:04,910
+but it has a couple of sort of major issues that it needs to deal with before it can become a real
+
+52
+00:05:04,910 --> 00:05:08,529
+contender and that's the difference apple doesn't release things with major issues like that
+
+53
+00:05:08,529 --> 00:05:14,490
+so not typically well that's true it's usually well polished that is very very true you know
+
+54
+00:05:14,490 --> 00:05:19,490
+what i need to know who's on the call who's online on there it's todd all right hello todd how are
+
+55
+00:05:19,490 --> 00:05:27,110
+you how's it going i'm doing good hey uh yesterday i was on the uh computer for school um doing a
+
+56
+00:05:27,110 --> 00:05:33,240
+bunch of uh four points and uh in the background i was running my school's website um and i was
+
+57
+00:05:33,259 --> 00:05:38,790
+all of a sudden in the bottom right corner where the uh time is and everything uh pop-up blocked
+
+58
+00:05:38,790 --> 00:05:44,259
+or came up that said you've been infected with spy just clicked on it because i assumed it was
+
+59
+00:05:44,259 --> 00:05:50,860
+like my antivirus and when i clicked on it my everything froze i know i should have shut down
+
+60
+00:05:50,860 --> 00:05:55,579
+the wireless connection at that point but i turned it off the computer and i rebooted it when i came
+
+61
+00:05:55,579 --> 00:06:02,779
+back up um all that cop was changed the desktop now says uh warning you've been infected with spyware
+
+62
+00:06:02,779 --> 00:06:08,550
+uh and then it goes on for aircraft so i'm not exactly sure if it's spyware or virus or what
+
+63
+00:06:09,769 --> 00:06:16,730
+typically what you see those it's it's something called rogue antivirus it's an instant it's it's
+
+64
+00:06:16,730 --> 00:06:22,910
+sort of a malware of type uh that installs itself to the machine and then it can't really do anything
+
+65
+00:06:22,910 --> 00:06:27,810
+to your machine until you click on it which is considered an okay until you shut it off right so
+
+66
+00:06:27,810 --> 00:06:32,269
+when it shows up down by the clock and you click on it that effectively gives it permission to do
+
+67
+00:06:32,269 --> 00:06:41,500
+whatever it needs to do the machine to make your life unhappy right so um it's it's not good for
+
+68
+00:06:41,500 --> 00:06:42,279
+you it's a square one it's a square one it's a square one it's a square one it's a square one
+
+69
+00:06:42,300 --> 00:06:48,240
+machine you said no it's my own machine um i was just doing research and stuff and it seemed like
+
+70
+00:06:48,240 --> 00:06:53,740
+other people when i got to class this morning said they were having issues with software that the or
+
+71
+00:06:53,740 --> 00:06:59,129
+that with the program will use we would get whenever they download the links for the school
+
+72
+00:06:59,129 --> 00:07:06,189
+it would say a file i downloaded but um it seems like i just came from that or something else well
+
+73
+00:07:06,620 --> 00:07:11,610
+that's interesting is what type of application is that you're downloading um well it's supposed to
+
+74
+00:07:11,610 --> 00:07:16,339
+be just powerpoints but it's running through a third-party website um to get these from a
+
+75
+00:07:16,339 --> 00:07:18,769
+different school that
+
+76
+00:07:18,970 --> 00:07:24,379
+that actually feel like divert you to the third website that page doesn't come up but it
+
+77
+00:07:24,379 --> 00:07:28,079
+automatically starts downloading these these presentations so these powerpoints are being
+
+78
+00:07:28,079 --> 00:07:32,220
+hosted by somebody right and it's very possible i mean i'm not saying it is but it's very possible
+
+79
+00:07:32,220 --> 00:07:37,459
+that these uh the host is infected yeah there was a there was a virus going around last year
+
+80
+00:07:37,459 --> 00:07:44,620
+that infected websites not really machines but infected websites so that when you went to those
+
+81
+00:07:44,620 --> 00:07:48,879
+websites that your machine would then become infected yeah the website was the carrier if
+
+82
+00:07:48,879 --> 00:07:51,300
+you were all right and then your machine would then infect other websites and then you would
+
+83
+00:07:51,319 --> 00:07:52,279
+eventually become
+
+84
+00:07:52,279 --> 00:07:53,279
+um
+
+85
+00:08:14,779 --> 00:08:15,579
+um
+
+86
+00:08:19,930 --> 00:08:20,730
+apparently
+
+87
+00:08:20,730 --> 00:08:21,610
+when i
+
+88
+00:08:21,610 --> 00:08:22,829
+looked into it
+
+89
+00:08:22,829 --> 00:08:23,290
+this morning
+
+90
+00:08:23,290 --> 00:08:23,509
+i
+
+91
+00:08:23,509 --> 00:08:23,910
+find
+
+92
+00:08:25,300 --> 00:08:25,759
+it
+
+93
+00:08:25,759 --> 00:08:28,810
+It didn't do its self-update last month.
+
+94
+00:08:29,600 --> 00:08:30,000
+Okay.
+
+95
+00:08:30,220 --> 00:08:32,200
+It had on there.
+
+96
+00:08:32,279 --> 00:08:34,879
+It was actually two months ago, and I just had assumed that it had.
+
+97
+00:08:34,919 --> 00:08:36,110
+All right.
+
+98
+00:08:36,309 --> 00:08:38,169
+Well, you need some new antivirus.
+
+99
+00:08:38,350 --> 00:08:39,059
+All right.
+
+100
+00:08:39,139 --> 00:08:42,080
+I would suggest that you probably not put Norton back on there.
+
+101
+00:08:42,980 --> 00:08:44,080
+So uninstall that.
+
+102
+00:08:44,179 --> 00:08:46,580
+Put something else on there, at least for the cleanup purpose.
+
+103
+00:08:47,240 --> 00:08:48,039
+Use Avast.
+
+104
+00:08:48,159 --> 00:08:48,559
+Okay.
+
+105
+00:08:49,200 --> 00:08:50,539
+So A-V-A-S-T.
+
+106
+00:08:50,919 --> 00:08:51,320
+Right.
+
+107
+00:08:51,320 --> 00:08:53,919
+Go to my website and pull that down.
+
+108
+00:08:54,460 --> 00:08:56,480
+Should I do that from a secondary computer then?
+
+109
+00:08:56,700 --> 00:08:59,750
+Well, I mean, you don't need to do that.
+
+110
+00:08:59,870 --> 00:09:01,649
+So just go ahead and pull that down.
+
+111
+00:09:02,429 --> 00:09:04,289
+And install that and run a boot time scan.
+
+112
+00:09:05,100 --> 00:09:05,419
+Okay.
+
+113
+00:09:05,980 --> 00:09:10,000
+Afterwards, then you can start looking at other utilities just to make sure that everything's clean,
+
+114
+00:09:10,059 --> 00:09:11,440
+like malware bytes or something like that.
+
+115
+00:09:11,639 --> 00:09:13,899
+All the tools that we recommend are listed on the website.
+
+116
+00:09:14,299 --> 00:09:14,620
+Right.
+
+117
+00:09:14,659 --> 00:09:17,360
+Yeah, I've seen them, and I just should have gotten to it a long time ago.
+
+118
+00:09:17,440 --> 00:09:19,379
+But I put it off and put it off, and now I'm paying for it.
+
+119
+00:09:19,740 --> 00:09:22,580
+Well, you know, most of the stuff that we offer is free.
+
+120
+00:09:23,519 --> 00:09:25,120
+So go ahead and download that.
+
+121
+00:09:25,220 --> 00:09:27,120
+Run those scans and see how that works out for you.
+
+122
+00:09:27,460 --> 00:09:27,860
+All right.
+
+123
+00:09:27,879 --> 00:09:31,000
+If it turns out to be something that's harder to remove than that,
+
+124
+00:09:31,159 --> 00:09:33,100
+then give us a call down at the shop and we can help you out.
+
+125
+00:09:33,240 --> 00:09:33,769
+All right.
+
+126
+00:09:33,769 --> 00:09:33,929
+Great.
+
+127
+00:09:33,950 --> 00:09:38,690
+Yeah, I ran the add and delete programs and couldn't find anything in there that was out of the norm.
+
+128
+00:09:38,909 --> 00:09:40,730
+All right, and that's not going to show up there.
+
+129
+00:09:40,909 --> 00:09:41,730
+Oh, okay.
+
+130
+00:09:41,789 --> 00:09:42,009
+All right.
+
+131
+00:09:42,129 --> 00:09:44,750
+So just go ahead and run your tools, and let's see what happens.
+
+132
+00:09:45,110 --> 00:09:45,409
+Great.
+
+133
+00:09:45,450 --> 00:09:45,929
+Thank you much.
+
+134
+00:09:46,029 --> 00:09:46,190
+All right.
+
+135
+00:09:46,230 --> 00:09:46,789
+Appreciate the call.
+
+136
+00:09:46,909 --> 00:09:47,350
+All right.
+
+137
+00:09:47,350 --> 00:09:47,590
+Bye-bye.
+
+138
+00:09:47,629 --> 00:09:48,049
+It's funny.
+
+139
+00:09:48,110 --> 00:09:50,669
+The early version of this Rogan antivirus, actually,
+
+140
+00:09:50,690 --> 00:09:52,690
+that's the only way you could get rid of it is through add and remove programs.
+
+141
+00:09:53,009 --> 00:09:55,929
+You run all the virus removers you wanted, and you didn't get rid of it.
+
+142
+00:09:56,129 --> 00:09:57,960
+It's because it was considered a real application.
+
+143
+00:09:58,159 --> 00:09:58,379
+Right.
+
+144
+00:09:58,399 --> 00:09:58,600
+Yep.
+
+145
+00:09:59,889 --> 00:10:00,909
+Antivirus, I left it alone.
+
+146
+00:10:01,490 --> 00:10:02,090
+Not anymore.
+
+147
+00:10:04,909 --> 00:10:05,970
+We need to educate people.
+
+148
+00:10:05,970 --> 00:10:06,490
+We do.
+
+149
+00:10:07,100 --> 00:10:07,720
+If you want to be educated.
+
+150
+00:10:07,720 --> 00:10:08,659
+To get educated, yeah.
+
+151
+00:10:09,000 --> 00:10:11,960
+If you'd like to be educated, we're doing our first real class tonight.
+
+152
+00:10:12,639 --> 00:10:17,059
+So if you want to be part of that, 4 o'clock tonight, we're doing the Windows 7 basic class.
+
+153
+00:10:17,220 --> 00:10:22,429
+So if you are a new adopter to Windows 7, or if you're still on XP and want to know what you're going to be in for,
+
+154
+00:10:22,529 --> 00:10:28,600
+if you do move up, or Vista, then give us a call, and we'll see if we can get you in the class.
+
+155
+00:10:28,799 --> 00:10:31,480
+Yeah, we have a few spots left open, so give us a call down at the shop.
+
+156
+00:10:31,659 --> 00:10:34,720
+Howard's down there manning the phone right now, so you can give him a call at 304-8300.
+
+157
+00:10:35,100 --> 00:10:36,779
+Have him put your name on the list.
+
+158
+00:10:37,860 --> 00:10:38,480
+He'll give you in.
+
+159
+00:10:38,700 --> 00:10:41,740
+For people who are listening to the radio show, we will do a two-for-one.
+
+160
+00:10:41,980 --> 00:10:42,419
+Two-for?
+
+161
+00:10:42,559 --> 00:10:44,799
+Yep, so you buy one seat, you get to bring a friend.
+
+162
+00:10:44,980 --> 00:10:46,039
+Ah, very nice.
+
+163
+00:10:46,200 --> 00:10:47,679
+Or, you know, spouse or whatever.
+
+164
+00:10:47,860 --> 00:10:48,179
+All right.
+
+165
+00:10:48,220 --> 00:10:50,740
+Some other individual, other than yourself.
+
+166
+00:10:51,080 --> 00:10:52,019
+Very nice, I like it.
+
+167
+00:10:52,039 --> 00:10:52,840
+Well, including yourself.
+
+168
+00:10:53,080 --> 00:10:53,299
+Right.
+
+169
+00:10:53,379 --> 00:10:55,899
+We don't want you to just buy a ticket and then not show up.
+
+170
+00:10:55,960 --> 00:10:57,779
+Well, unless you buy both of them for somebody else.
+
+171
+00:10:57,879 --> 00:10:58,279
+Oh, that's true.
+
+172
+00:10:58,379 --> 00:10:58,519
+See?
+
+173
+00:10:58,779 --> 00:11:04,320
+All right, so two-for-one if you listen to the radio special, and you'll have to mention that to Howard,
+
+174
+00:11:04,399 --> 00:11:05,820
+because otherwise he won't know what...
+
+175
+00:11:05,820 --> 00:11:06,759
+And what's the what, Brad?
+
+176
+00:11:06,759 --> 00:11:06,879
+What price?
+
+177
+00:11:07,559 --> 00:11:07,879
+$40.
+
+178
+00:11:08,019 --> 00:11:08,980
+$40 for two hours.
+
+179
+00:11:09,120 --> 00:11:10,379
+Yeah, $40 for a two-hour class.
+
+180
+00:11:10,559 --> 00:11:12,759
+You will learn everything you need to know about Windows 7.
+
+181
+00:11:14,419 --> 00:11:17,799
+The reason we say it's a two-hour class is because I had to have something to put on the schedule.
+
+182
+00:11:18,000 --> 00:11:18,259
+Right.
+
+183
+00:11:18,460 --> 00:11:23,559
+If it's anything like the radio show or any time else we get in front of people and start talking,
+
+184
+00:11:23,919 --> 00:11:26,379
+it'll probably run on more than that.
+
+185
+00:11:26,440 --> 00:11:30,179
+This show would run along if we could, but, you know, we have people behind us and we can't run along.
+
+186
+00:11:30,279 --> 00:11:31,299
+But otherwise it probably would.
+
+187
+00:11:31,340 --> 00:11:33,019
+Me and Mike talked for hours after this, so...
+
+188
+00:11:33,019 --> 00:11:34,580
+Right, and we talked with customers afterwards.
+
+189
+00:11:34,700 --> 00:11:36,919
+So it'll run on as long as you guys have time.
+
+190
+00:11:36,940 --> 00:11:37,740
+If you have questions, essentially.
+
+191
+00:11:38,159 --> 00:11:39,840
+Yeah, so we'll run you through the software.
+
+192
+00:11:40,340 --> 00:11:45,340
+We'll teach you everything you need to know about Windows 7, how it operates, what changes have been made,
+
+193
+00:11:46,139 --> 00:11:49,679
+things to look out for if you're used to older operating systems,
+
+194
+00:11:50,519 --> 00:11:53,440
+and just make you feel much more comfortable within 7.
+
+195
+00:11:53,559 --> 00:11:53,840
+Right.
+
+196
+00:11:53,860 --> 00:11:57,639
+You know, last week we had the meet and greet, and we had a bunch of nice people stop by,
+
+197
+00:11:57,700 --> 00:11:58,720
+and I want to thank everybody who stopped by.
+
+198
+00:11:58,779 --> 00:11:59,080
+It was great.
+
+199
+00:11:59,259 --> 00:12:04,399
+It was very nice, and thanks again to Chick-fil-A for providing food, which was very nice.
+
+200
+00:12:04,500 --> 00:12:06,320
+Today they're not doing that, so bring your own food if you want food.
+
+201
+00:12:06,940 --> 00:12:07,039
+Yeah.
+
+202
+00:12:07,500 --> 00:12:08,440
+I didn't ask her.
+
+203
+00:12:08,600 --> 00:12:09,580
+You probably would have brought food.
+
+204
+00:12:09,700 --> 00:12:10,120
+Oh, I know, I know.
+
+205
+00:12:10,360 --> 00:12:12,179
+But, yeah, it's...
+
+206
+00:12:13,769 --> 00:12:16,090
+I hope that we can get some people down there and teach them.
+
+207
+00:12:16,190 --> 00:12:16,509
+Oh, yeah.
+
+208
+00:12:16,570 --> 00:12:21,690
+Because we get so many questions every week about, well, how does this work, and what happens here?
+
+209
+00:12:21,889 --> 00:12:27,750
+And we want to be able to take these opportunities and get in front of you and actually answer your questions directly.
+
+210
+00:12:27,990 --> 00:12:34,149
+For a, you know, normally when people come in and ask questions in the shop, we're usually in between, you know, 50 machines.
+
+211
+00:12:34,370 --> 00:12:34,629
+Right.
+
+212
+00:12:34,710 --> 00:12:37,169
+And there's customers coming in and out, and the phone's ringing like crazy.
+
+213
+00:12:37,529 --> 00:12:43,960
+And it's hard to devote a whole bunch of time to sit down and talk with somebody about their, answer all their questions.
+
+214
+00:12:44,120 --> 00:12:44,279
+Right.
+
+215
+00:12:44,440 --> 00:12:51,840
+And so this gives us an opportunity or a forum to actually have the time set aside, and it's devoted completely to answering questions.
+
+216
+00:12:52,700 --> 00:12:53,059
+Absolutely.
+
+217
+00:12:53,100 --> 00:12:58,019
+And it's actually cheaper than what we would charge to have somebody sit in the shop for an hour and talk to them.
+
+218
+00:12:58,059 --> 00:12:59,299
+Right, because we're doing a group thing.
+
+219
+00:12:59,360 --> 00:13:01,340
+So the group rate is going to be great.
+
+220
+00:13:01,440 --> 00:13:07,720
+So if you want to be part of the classroom tonight, give us a call down at the shop, 304-8300, or you can call us here, 751-104-7000.
+
+221
+00:13:08,360 --> 00:13:13,600
+We'll get you on the list and see what we can do to make you feel much more comfortable about the operating system.
+
+222
+00:13:13,720 --> 00:13:19,139
+Future classes are going to include things like how to use your Android or iPhone.
+
+223
+00:13:19,399 --> 00:13:19,679
+Right.
+
+224
+00:13:19,899 --> 00:13:21,779
+And so you know how to use all the features.
+
+225
+00:13:22,019 --> 00:13:22,840
+Right, or the iPad.
+
+226
+00:13:23,019 --> 00:13:23,179
+Yeah.
+
+227
+00:13:23,730 --> 00:13:29,509
+Any of those devices, most people that use them, they really don't scratch the surface of what they can do.
+
+228
+00:13:29,710 --> 00:13:29,870
+Yep.
+
+229
+00:13:30,129 --> 00:13:31,629
+Especially with the Android phones.
+
+230
+00:13:32,389 --> 00:13:37,330
+I think that there's a lot of people that use it for address, you know, address book and calendar.
+
+231
+00:13:37,389 --> 00:13:37,610
+Right.
+
+232
+00:13:38,169 --> 00:13:40,429
+And it does so much more.
+
+233
+00:13:40,429 --> 00:13:41,590
+Like an over-globified phone pilot.
+
+234
+00:13:41,830 --> 00:13:42,009
+Right.
+
+235
+00:13:42,110 --> 00:13:42,389
+Yeah.
+
+236
+00:13:42,549 --> 00:13:44,149
+It does much, much more than that.
+
+237
+00:13:44,330 --> 00:13:48,870
+So these types of classes we're going to bring in, we're doing a child safety course coming up.
+
+238
+00:13:48,889 --> 00:13:50,029
+I'm looking forward to that one.
+
+239
+00:13:50,090 --> 00:13:54,870
+How to keep your kids online and actually show you the ways that kids will try to get around it.
+
+240
+00:13:54,950 --> 00:13:55,169
+Yep.
+
+241
+00:13:55,549 --> 00:13:59,990
+So you understand how it works and what the mechanisms are in there to keep it safe.
+
+242
+00:14:00,169 --> 00:14:01,509
+We're going to do some social networking classes.
+
+243
+00:14:01,809 --> 00:14:01,970
+Yep.
+
+244
+00:14:01,990 --> 00:14:02,690
+So if you want to.
+
+245
+00:14:02,950 --> 00:14:07,649
+If you know somebody, and I know you do, that is not very proficient with.
+
+246
+00:14:07,950 --> 00:14:09,129
+Like Facebook and Twitter.
+
+247
+00:14:09,289 --> 00:14:10,230
+I do know somebody.
+
+248
+00:14:10,590 --> 00:14:11,190
+Besides me.
+
+249
+00:14:11,350 --> 00:14:11,529
+Oh.
+
+250
+00:14:12,610 --> 00:14:15,950
+That, and mine is not by that I don't know how it works.
+
+251
+00:14:16,169 --> 00:14:17,070
+You just don't want to.
+
+252
+00:14:17,070 --> 00:14:17,730
+I just don't want to.
+
+253
+00:14:17,789 --> 00:14:17,929
+Right.
+
+254
+00:14:19,169 --> 00:14:23,769
+We will teach, you know, because there's, we get lots of, let's just say, Oro Valley calls.
+
+255
+00:14:23,970 --> 00:14:24,169
+Right.
+
+256
+00:14:24,330 --> 00:14:24,649
+Right.
+
+257
+00:14:24,649 --> 00:14:28,710
+And they're like, well, I want to learn how to use Facebook so I can keep in touch with my kids and my grandkids.
+
+258
+00:14:28,769 --> 00:14:29,110
+Right, right.
+
+259
+00:14:29,149 --> 00:14:29,490
+Absolutely.
+
+260
+00:14:29,730 --> 00:14:33,929
+And often that comment comes up right at the end of a service call.
+
+261
+00:14:34,110 --> 00:14:34,429
+Right.
+
+262
+00:14:34,490 --> 00:14:34,649
+Right.
+
+263
+00:14:34,710 --> 00:14:37,929
+And so it's like, well, we could charge you another hour.
+
+264
+00:14:37,950 --> 00:14:40,169
+And sit out here and teach it to you.
+
+265
+00:14:40,549 --> 00:14:42,509
+And most of them opt not to do that.
+
+266
+00:14:42,629 --> 00:14:42,929
+Well, yeah.
+
+267
+00:14:43,129 --> 00:14:48,230
+So this way we can get a group of people together and teach them everything they need.
+
+268
+00:14:48,409 --> 00:14:49,509
+Don't get into Skype classes.
+
+269
+00:14:50,289 --> 00:14:53,830
+I mean, I actually plan on doing some like Photoshop classes, all the other classes too.
+
+270
+00:14:54,340 --> 00:14:55,460
+So it should be pretty cool.
+
+271
+00:14:56,090 --> 00:14:57,429
+Well, we're going to take a quick break.
+
+272
+00:14:57,570 --> 00:14:57,789
+All right.
+
+273
+00:14:57,889 --> 00:15:02,169
+When we get back from the break, we're going to answer phone calls and talk to you about more technology stuff.
+
+274
+00:15:02,730 --> 00:15:04,429
+It's going to be an iPad day for the most part.
+
+275
+00:15:05,690 --> 00:15:07,669
+So call us up and give us your topic of the day.
+
+276
+00:15:07,710 --> 00:15:07,970
+Okay.
+
+277
+00:15:07,970 --> 00:15:08,070
+Okay.
+
+278
+00:15:08,070 --> 00:15:08,330
+Okay.
+
+279
+00:15:08,490 --> 00:15:09,370
+Tell me what you think about it.
+
+280
+00:15:09,389 --> 00:15:11,450
+Do you think Apple really set the standard with the tablet?
+
+281
+00:15:11,789 --> 00:15:12,850
+Do you think that's how it works?
+
+282
+00:15:12,870 --> 00:15:13,070
+Yes, they did.
+
+283
+00:15:13,549 --> 00:15:14,850
+You're not supposed to buy us the answer.
+
+284
+00:15:14,950 --> 00:15:17,750
+This is the Computer Guru Show on 104.1 The Truth, Tucson News Talk FM.
+
+285
+00:15:18,590 --> 00:15:32,370
+Computer Guru Show.
+
+286
+00:15:32,429 --> 00:15:32,909
+My name is Mike.
+
+287
+00:15:32,950 --> 00:15:35,850
+Here to deal with your technology needs and treat you like a real person in the process.
+
+288
+00:15:36,049 --> 00:15:38,289
+Great to hang out with me here doing our thing.
+
+289
+00:15:38,470 --> 00:15:38,990
+As always.
+
+290
+00:15:39,169 --> 00:15:39,649
+As always.
+
+291
+00:15:40,460 --> 00:15:43,009
+Still working the boards, mostly.
+
+292
+00:15:45,179 --> 00:15:46,100
+What's that supposed to be?
+
+293
+00:15:46,259 --> 00:15:46,759
+I don't know.
+
+294
+00:15:49,200 --> 00:15:51,320
+Anybody been following the whole Charlie Sheen thing?
+
+295
+00:15:51,919 --> 00:15:52,580
+Oh, man.
+
+296
+00:15:52,700 --> 00:15:54,340
+I mean, I know it's totally not technology.
+
+297
+00:15:54,340 --> 00:15:54,879
+I watch technology.
+
+298
+00:15:55,039 --> 00:15:55,679
+I watched Hot Shots last night.
+
+299
+00:15:55,799 --> 00:15:56,080
+Did you?
+
+300
+00:15:56,200 --> 00:15:56,639
+That's about it.
+
+301
+00:15:56,799 --> 00:15:57,360
+He's an F-18.
+
+302
+00:15:57,460 --> 00:15:58,179
+Yeah, I told my wife.
+
+303
+00:15:58,539 --> 00:15:59,179
+Well, I watch it.
+
+304
+00:15:59,259 --> 00:16:00,559
+My wife's really not watched Hot Shots before.
+
+305
+00:16:00,700 --> 00:16:02,200
+I'm like, you see who that's right next to him?
+
+306
+00:16:02,220 --> 00:16:02,700
+It's like, who?
+
+307
+00:16:02,740 --> 00:16:03,600
+I was like, that's John Cryer.
+
+308
+00:16:03,659 --> 00:16:07,259
+That's from, you know, because he's in Hot Shots from, you know, Two and a Half Men.
+
+309
+00:16:07,320 --> 00:16:07,500
+Right.
+
+310
+00:16:07,679 --> 00:16:08,299
+Anyways, whatever.
+
+311
+00:16:09,440 --> 00:16:10,740
+She got kicked out of the whole Chihuahua.
+
+312
+00:16:10,779 --> 00:16:11,379
+They kept on sitting there.
+
+313
+00:16:11,440 --> 00:16:12,100
+It was totally hilarious.
+
+314
+00:16:12,299 --> 00:16:12,720
+It was hilarious.
+
+315
+00:16:12,720 --> 00:16:13,419
+I just want you to know.
+
+316
+00:16:13,440 --> 00:16:13,759
+It was.
+
+317
+00:16:13,759 --> 00:16:14,179
+It was hilarious.
+
+318
+00:16:14,360 --> 00:16:15,259
+I'm rolling over here.
+
+319
+00:16:15,320 --> 00:16:15,639
+I know.
+
+320
+00:16:15,659 --> 00:16:16,179
+I see it.
+
+321
+00:16:16,200 --> 00:16:16,399
+Yeah.
+
+322
+00:16:16,480 --> 00:16:16,940
+Shut up.
+
+323
+00:16:16,940 --> 00:16:17,799
+You see it all happening.
+
+324
+00:16:18,720 --> 00:16:20,720
+Shall we make some calls?
+
+325
+00:16:21,179 --> 00:16:21,919
+Yes, let's.
+
+326
+00:16:21,960 --> 00:16:22,200
+All right.
+
+327
+00:16:22,279 --> 00:16:23,240
+Are you done coughing now?
+
+328
+00:16:23,259 --> 00:16:23,559
+I'm okay.
+
+329
+00:16:23,700 --> 00:16:24,580
+You have a cough button.
+
+330
+00:16:24,759 --> 00:16:25,139
+I do.
+
+331
+00:16:25,220 --> 00:16:25,840
+I pushed it.
+
+332
+00:16:25,980 --> 00:16:26,700
+Tom, how you doing?
+
+333
+00:16:26,860 --> 00:16:27,179
+Good.
+
+334
+00:16:27,429 --> 00:16:28,250
+I'm doing okay.
+
+335
+00:16:28,350 --> 00:16:28,850
+How can I help you?
+
+336
+00:16:29,029 --> 00:16:34,690
+I'm trying to figure out how to transfer email from my Microsoft Office Live small business
+
+337
+00:16:34,690 --> 00:16:36,490
+domain to a Gmail account.
+
+338
+00:16:36,750 --> 00:16:51,009
+When I do the Gmail import wizard, the little message didn't identify your domain, but.
+
+339
+00:16:54,620 --> 00:16:54,899
+Okay.
+
+340
+00:16:58,639 --> 00:16:59,600
+It's a live account?
+
+341
+00:16:59,940 --> 00:17:16,630
+There's a little small thing where you can, and I guess it's an account.
+
+342
+00:17:16,710 --> 00:17:17,609
+I can access it.
+
+343
+00:17:17,609 --> 00:17:23,880
+I don't know, but I'd like to switch my emails.
+
+344
+00:17:24,000 --> 00:17:33,240
+I'm over to account profile Gmail if I can, but I can't get the Gmail importer to work
+
+345
+00:17:33,240 --> 00:17:33,480
+for me.
+
+346
+00:17:34,380 --> 00:17:34,579
+Okay.
+
+347
+00:17:34,799 --> 00:17:41,319
+Now, the live accounts are usually pop.live.com or mail.live.com.
+
+348
+00:17:41,519 --> 00:17:43,579
+Right, like a .live.com, yep.
+
+349
+00:17:44,410 --> 00:17:46,450
+And then when you put that in, it doesn't work for you?
+
+350
+00:17:46,609 --> 00:17:46,789
+No.
+
+351
+00:17:47,759 --> 00:17:49,480
+Does it give you a specific error for that?
+
+352
+00:17:49,519 --> 00:17:50,579
+Just because it can't find it?
+
+353
+00:17:50,700 --> 00:17:53,279
+Email can't identify your POP server.
+
+354
+00:17:53,460 --> 00:17:55,220
+Please enter your POP server information.
+
+355
+00:17:55,240 --> 00:18:03,599
+I did a little bit more research, and I found Whois, I think.
+
+356
+00:18:03,740 --> 00:18:04,140
+Right.
+
+357
+00:18:04,240 --> 00:18:04,700
+And it said.
+
+358
+00:18:04,839 --> 00:18:06,000
+Type in your domain information.
+
+359
+00:18:10,390 --> 00:18:13,670
+The name of my server.
+
+360
+00:18:13,750 --> 00:18:26,180
+It said to tell me that one is the incoming server and one is the outgoing server.
+
+361
+00:18:26,180 --> 00:18:27,319
+Did it list an MX record?
+
+362
+00:18:29,319 --> 00:18:30,960
+Okay, so the NSs are name servers.
+
+363
+00:18:31,240 --> 00:18:31,680
+Name servers.
+
+364
+00:18:31,859 --> 00:18:32,880
+They don't have anything to do with mail.
+
+365
+00:18:34,019 --> 00:18:36,640
+You can use something called MX Toolbox.
+
+366
+00:18:36,839 --> 00:18:37,859
+MX Toolbox, okay.
+
+367
+00:18:37,920 --> 00:18:40,539
+So go to mxtoolbox.com, type in your domain name.
+
+368
+00:18:40,700 --> 00:18:40,920
+Okay.
+
+369
+00:18:41,230 --> 00:18:43,549
+And it will come back with your mail servers.
+
+370
+00:18:44,670 --> 00:18:49,950
+Now, it'll give you the name of the mail servers, but live, or Microsoft, has an interesting
+
+371
+00:18:49,950 --> 00:18:52,210
+way of doing things when it comes to grabbing mail.
+
+372
+00:18:52,410 --> 00:18:52,549
+Okay.
+
+373
+00:18:52,549 --> 00:18:56,990
+So, generally, they want you to have a certain type of account, or at least enable POP access
+
+374
+00:18:56,990 --> 00:19:00,349
+on the account if you want to be able to pull the stuff down via POP.
+
+375
+00:19:00,839 --> 00:19:05,859
+Are you using, like, have you been doing everything online, or do you have, like, Outlook, or?
+
+376
+00:19:06,079 --> 00:19:10,259
+Well, I do have Outlook, and actually, I tried downloading the Outlook connector as well.
+
+377
+00:19:10,500 --> 00:19:10,900
+Right.
+
+378
+00:19:10,980 --> 00:19:14,299
+And I went through that whole process, typed in what information I could.
+
+379
+00:19:14,500 --> 00:19:20,259
+Did a little test, four or five different criteria.
+
+380
+00:19:20,559 --> 00:19:21,140
+See, I'm wondering.
+
+381
+00:19:21,220 --> 00:19:23,559
+I know regular live mail has POP access.
+
+382
+00:19:23,839 --> 00:19:25,119
+I'm wondering if this business line.
+
+383
+00:19:25,140 --> 00:19:26,480
+I've never used a business line.
+
+384
+00:19:26,480 --> 00:19:27,900
+I've never used a business line live, if it, in fact, has POP access.
+
+385
+00:19:28,099 --> 00:19:29,079
+Well, I bet you it's turned off.
+
+386
+00:19:29,299 --> 00:19:30,059
+Yeah, that may be.
+
+387
+00:19:30,240 --> 00:19:34,220
+So, there may be a setting in there, same as in Gmail, by the way.
+
+388
+00:19:34,339 --> 00:19:34,660
+Okay.
+
+389
+00:19:34,740 --> 00:19:38,099
+Where you can turn on and off POP and IMAP access to the accounts.
+
+390
+00:19:38,319 --> 00:19:38,500
+Oh.
+
+391
+00:19:39,359 --> 00:19:41,500
+So, I would look in there and see if there's a way to turn it on.
+
+392
+00:19:41,700 --> 00:19:46,660
+Now, I don't use any of the live services, just because, I don't know, I don't really
+
+393
+00:19:46,660 --> 00:19:47,579
+care for them a whole lot.
+
+394
+00:19:47,759 --> 00:19:47,940
+Right.
+
+395
+00:19:48,759 --> 00:19:50,430
+Well, that's essentially why I'm.
+
+396
+00:19:50,650 --> 00:19:51,269
+Yeah, I was going to.
+
+397
+00:19:51,349 --> 00:19:54,779
+I just don't want to lose how many emails that I've got.
+
+398
+00:19:54,960 --> 00:19:56,940
+So, even if I could download the stuff into.
+
+399
+00:19:57,240 --> 00:20:04,700
+Well, there's going to be a way to get it out of there.
+
+400
+00:20:05,500 --> 00:20:09,119
+And I'd love to help you more with this, but I'm sort of in the dark here, because
+
+401
+00:20:09,119 --> 00:20:11,539
+I'm not super familiar with the live services.
+
+402
+00:20:11,720 --> 00:20:12,039
+Okay.
+
+403
+00:20:12,329 --> 00:20:16,849
+But, if they are like any of the other services, that there's probably an option to turn on
+
+404
+00:20:16,849 --> 00:20:19,039
+and off POP and IMAP to those accounts.
+
+405
+00:20:19,200 --> 00:20:19,380
+Okay.
+
+406
+00:20:19,380 --> 00:20:22,059
+So, it can turn on and off.
+
+407
+00:20:22,099 --> 00:20:22,660
+Well, not Gmail.
+
+408
+00:20:23,059 --> 00:20:23,420
+No.
+
+409
+00:20:23,500 --> 00:20:24,859
+In the live services.
+
+410
+00:20:24,980 --> 00:20:25,720
+In the live services.
+
+411
+00:20:25,799 --> 00:20:25,980
+Okay.
+
+412
+00:20:26,220 --> 00:20:27,930
+And that's where I would go with that.
+
+413
+00:20:28,170 --> 00:20:29,190
+And I have a question, actually.
+
+414
+00:20:29,410 --> 00:20:31,089
+So, this is for your business mail.
+
+415
+00:20:31,130 --> 00:20:34,369
+Is it, you only need one mailbox, just for you, or is it multiple mailboxes?
+
+416
+00:20:34,369 --> 00:20:34,650
+There's two.
+
+417
+00:20:35,500 --> 00:20:37,759
+I'm actually splitting off my information from the other.
+
+418
+00:20:37,839 --> 00:20:38,599
+I'm splitting off my information from the other user account.
+
+419
+00:20:39,440 --> 00:20:41,220
+So, two separate emails underneath.
+
+420
+00:20:42,220 --> 00:20:44,140
+Have you given any thought to Exchange email?
+
+421
+00:20:44,440 --> 00:20:45,319
+I have.
+
+422
+00:20:45,380 --> 00:20:46,400
+I actually looked online.
+
+423
+00:20:47,299 --> 00:20:48,359
+They have a cloud.
+
+424
+00:20:48,480 --> 00:20:50,700
+I guess it's a cloud-hosted, like, Exchange online.
+
+425
+00:20:51,259 --> 00:20:52,539
+Have you heard anything about that?
+
+426
+00:20:52,759 --> 00:20:54,019
+Well, we offer one of those, actually.
+
+427
+00:20:54,319 --> 00:20:54,660
+Oh, you do?
+
+428
+00:20:54,779 --> 00:20:55,019
+Yeah.
+
+429
+00:20:55,220 --> 00:21:00,009
+So, if you're interested in talking a little bit more about that, we can do that.
+
+430
+00:21:00,609 --> 00:21:03,509
+What we can do is we can put you on hold and have Crystal get your information, and we
+
+431
+00:21:03,509 --> 00:21:06,309
+can talk with you a little bit more in this after the show.
+
+432
+00:21:06,470 --> 00:21:06,769
+Okay.
+
+433
+00:21:06,849 --> 00:21:08,710
+And maybe help you at least get your mail.
+
+434
+00:21:08,730 --> 00:21:11,509
+Get your mail out of the live services so that you can put them wherever you like.
+
+435
+00:21:11,670 --> 00:21:13,910
+I plan on being down at your class later on tonight.
+
+436
+00:21:13,990 --> 00:21:15,799
+I heard for that the other day.
+
+437
+00:21:16,230 --> 00:21:16,589
+Well, great.
+
+438
+00:21:16,630 --> 00:21:17,150
+We'll see you then.
+
+439
+00:21:17,269 --> 00:21:18,579
+I'll bring you in with me there.
+
+440
+00:21:18,740 --> 00:21:19,339
+Yeah, sounds great.
+
+441
+00:21:19,500 --> 00:21:20,230
+Okay, thank you.
+
+442
+00:21:20,329 --> 00:21:20,990
+All right, thanks for the call.
+
+443
+00:21:21,130 --> 00:21:21,269
+Okay.
+
+444
+00:21:22,619 --> 00:21:22,900
+Wow.
+
+445
+00:21:24,299 --> 00:21:26,559
+So, I don't know how live works.
+
+446
+00:21:26,660 --> 00:21:27,400
+We're going to have to check that out.
+
+447
+00:21:27,440 --> 00:21:31,279
+Well, I know how basic live works, but I have a feeling a bit of this live business is a
+
+448
+00:21:31,279 --> 00:21:31,740
+little bit different.
+
+449
+00:21:32,019 --> 00:21:36,099
+It sounds to me like they're trying to emulate the Google apps.
+
+450
+00:21:36,460 --> 00:21:36,740
+Yes.
+
+451
+00:21:36,980 --> 00:21:38,160
+Yeah, the Google.
+
+452
+00:21:38,519 --> 00:21:40,160
+Because the Google apps is way different, too.
+
+453
+00:21:40,180 --> 00:21:41,140
+It just doesn't work right away.
+
+454
+00:21:41,200 --> 00:21:41,720
+You have to do it.
+
+455
+00:21:41,759 --> 00:21:42,160
+You have to jump through.
+
+456
+00:21:42,279 --> 00:21:42,700
+A couple hoops.
+
+457
+00:21:42,779 --> 00:21:44,579
+Set some MX records and go crazy.
+
+458
+00:21:45,839 --> 00:21:46,910
+Well, stick around.
+
+459
+00:21:47,089 --> 00:21:48,509
+We've got a news break coming up here.
+
+460
+00:21:48,589 --> 00:21:50,730
+If you'd like to be part of the show, 751-1041.
+
+461
+00:21:50,890 --> 00:21:54,589
+If you'd like to learn something, you want to be taught about Windows, go ahead and give
+
+462
+00:21:54,589 --> 00:21:58,269
+us a call about the class, 751-1041, or call us down at the shop, 304-8300.
+
+463
+00:21:58,890 --> 00:22:02,109
+This is the Computer Guru Show on 104.1 The Truth, Tucson's Newstalk FM.
+
+464
+00:22:02,269 --> 00:22:03,549
+We'll be right back after the news.
+
+465
+00:22:03,809 --> 00:22:24,890
+The Guru Show.
+
+466
+00:22:24,990 --> 00:22:25,450
+My name's Mike.
+
+467
+00:22:25,450 --> 00:22:28,809
+Here to deal with your technology needs and treat you like a real person in the process.
+
+468
+00:22:28,849 --> 00:22:31,950
+Give us a call, 751-1041, if you'd like to be part of the show.
+
+469
+00:22:32,740 --> 00:22:33,420
+Let's take some questions.
+
+470
+00:22:33,440 --> 00:22:35,140
+We're going to start with Charlie.
+
+471
+00:22:35,299 --> 00:22:35,720
+Hello, Charlie.
+
+472
+00:22:35,819 --> 00:22:36,119
+How are you doing?
+
+473
+00:22:36,319 --> 00:22:38,380
+Hey, good afternoon, Mike and Randall.
+
+474
+00:22:38,960 --> 00:22:42,220
+Randall is not back in the room yet, but I'll tell him you said hi.
+
+475
+00:22:43,240 --> 00:22:44,579
+I have a slight problem.
+
+476
+00:22:44,619 --> 00:22:51,390
+I just got back online, got a Windows XP Dell computer here, and my Firefox works fine.
+
+477
+00:22:51,430 --> 00:22:56,890
+I can access Internet, but I just downloaded Internet Explorer because it was broke, and
+
+478
+00:22:57,319 --> 00:22:58,880
+it can't seem to log on.
+
+479
+00:22:59,160 --> 00:23:00,630
+What can I do?
+
+480
+00:23:01,279 --> 00:23:04,140
+Okay, so how is Internet Explorer broken?
+
+481
+00:23:04,319 --> 00:23:05,099
+I'm not sure.
+
+482
+00:23:05,099 --> 00:23:10,170
+It's been quite a while since I've been online, and somehow or another, I've never been able
+
+483
+00:23:10,170 --> 00:23:11,109
+to do Windows updates.
+
+484
+00:23:11,230 --> 00:23:14,349
+That's what I've been trying to get is the Windows updates, and when it tries to load
+
+485
+00:23:14,349 --> 00:23:20,920
+it, it comes up with an error saying that it thinks the firewall ports are ports 80
+
+486
+00:23:20,920 --> 00:23:25,859
+or 443 or something are set wrong, but I'm running the stock settings, the default settings
+
+487
+00:23:25,859 --> 00:23:27,400
+for the firewall.
+
+488
+00:23:27,859 --> 00:23:31,789
+I even turned it off, and it still can't find an Internet connection.
+
+489
+00:23:32,289 --> 00:23:35,779
+Okay, so there's two tools I'm going to recommend that you run.
+
+490
+00:23:35,920 --> 00:23:36,680
+Do you have another machine?
+
+491
+00:23:36,799 --> 00:23:37,640
+That you can get online with?
+
+492
+00:23:37,819 --> 00:23:38,680
+Oh, yeah, I can get online.
+
+493
+00:23:39,099 --> 00:23:39,440
+Uh-huh.
+
+494
+00:23:39,599 --> 00:23:44,539
+Okay, so there's two tools for Windows XP that are very useful when dealing with these types
+
+495
+00:23:44,539 --> 00:23:47,579
+of issues, one of which is called DialFX.
+
+496
+00:23:48,369 --> 00:23:52,289
+That's D-I-A-L hyphen A hyphen fix, F-I-X.
+
+497
+00:23:52,799 --> 00:23:53,859
+I have that.
+
+498
+00:23:54,160 --> 00:23:58,960
+Okay, run that and tell it to reset Windows updates, and that'll help a lot.
+
+499
+00:23:59,119 --> 00:24:05,440
+The second one you're going to want to try out is something called, what's that, Winsock
+
+500
+00:24:05,440 --> 00:24:05,920
+XP?
+
+501
+00:24:06,119 --> 00:24:07,079
+Yeah, Winsock XP.
+
+502
+00:24:07,079 --> 00:24:12,750
+Winsock XP, and what it'll do is it'll reset all the IP stacks on an XP machine.
+
+503
+00:24:12,930 --> 00:24:15,130
+Do not run this if you're not on XP.
+
+504
+00:24:15,349 --> 00:24:16,589
+All right?
+
+505
+00:24:16,650 --> 00:24:22,920
+Both of these, by the way, both of these tools are XP specific, so if you're running Vista
+
+506
+00:24:22,920 --> 00:24:27,359
+or 7 and you have a similar problem, it's not a good idea to try to run DialFX on your
+
+507
+00:24:27,359 --> 00:24:27,579
+machine.
+
+508
+00:24:28,319 --> 00:24:28,779
+All right.
+
+509
+00:24:29,000 --> 00:24:34,319
+So, DialFX is good for that type of stuff, and reset the Winsock stack.
+
+510
+00:24:34,599 --> 00:24:35,579
+I can't speak today.
+
+511
+00:24:35,740 --> 00:24:36,420
+I know this.
+
+512
+00:24:36,619 --> 00:24:37,059
+Oh.
+
+513
+00:24:37,579 --> 00:24:38,019
+Okay.
+
+514
+00:24:38,220 --> 00:24:38,660
+Okay.
+
+515
+00:24:38,660 --> 00:24:39,000
+Okay.
+
+516
+00:24:39,480 --> 00:24:40,259
+Let's get back online again.
+
+517
+00:24:40,339 --> 00:24:44,940
+The other thing that you need to check is whenever you get SSL errors, in Internet Options
+
+518
+00:24:44,940 --> 00:24:51,059
+from the control panel, there is a clear SSL state button inside of Internet Options.
+
+519
+00:24:51,630 --> 00:24:52,029
+Right.
+
+520
+00:24:52,170 --> 00:24:59,670
+And what that does is it resets all of your SSH stuff, all the port 443s and all the security
+
+521
+00:24:59,670 --> 00:25:01,930
+certificates that you've accumulated over time.
+
+522
+00:25:02,170 --> 00:25:03,680
+And under which one?
+
+523
+00:25:03,980 --> 00:25:04,940
+It's in Internet Options.
+
+524
+00:25:05,140 --> 00:25:05,640
+Internet Options.
+
+525
+00:25:05,900 --> 00:25:06,299
+Okay.
+
+526
+00:25:06,460 --> 00:25:09,440
+I forget which tab it's on, but I think it's on the content tab.
+
+527
+00:25:10,630 --> 00:25:15,150
+And you clear the SSL state, and that will also help.
+
+528
+00:25:15,309 --> 00:25:18,789
+Anytime you're dealing with SSL problems, though, where you end up with Windows Update problems,
+
+529
+00:25:18,950 --> 00:25:21,710
+one of the first things you need to check is the date and time on the machine to make
+
+530
+00:25:21,710 --> 00:25:22,549
+sure that it's accurate.
+
+531
+00:25:23,779 --> 00:25:27,380
+Because if the date is off, you can't access a secured site.
+
+532
+00:25:28,900 --> 00:25:30,859
+That seems not to be a problem here.
+
+533
+00:25:31,099 --> 00:25:31,299
+Okay.
+
+534
+00:25:31,359 --> 00:25:32,240
+One other question.
+
+535
+00:25:32,359 --> 00:25:35,039
+You've heard of Lenovo laptops?
+
+536
+00:25:35,579 --> 00:25:36,019
+Yes, I have.
+
+537
+00:25:36,259 --> 00:25:37,259
+What do you think of those?
+
+538
+00:25:37,799 --> 00:25:38,880
+I think they used to be IBM.
+
+539
+00:25:39,180 --> 00:25:39,579
+Yes.
+
+540
+00:25:39,700 --> 00:25:40,599
+They're all right.
+
+541
+00:25:40,740 --> 00:25:41,700
+They're good machines.
+
+542
+00:25:41,700 --> 00:25:41,819
+They're good machines.
+
+543
+00:25:42,259 --> 00:25:43,539
+Are they as good as HPs?
+
+544
+00:25:44,009 --> 00:25:45,130
+Well, it depends on which model.
+
+545
+00:25:46,210 --> 00:25:46,730
+I don't know.
+
+546
+00:25:46,730 --> 00:25:48,089
+I might have to go the other way around.
+
+547
+00:25:48,670 --> 00:25:50,450
+Are HPs as good as Lenovo's, probably?
+
+548
+00:25:50,490 --> 00:25:50,630
+Yeah.
+
+549
+00:25:50,630 --> 00:25:53,529
+Most of the time, you're going to have a better experience with a Lenovo than you are with
+
+550
+00:25:53,529 --> 00:25:55,869
+the, let's say, the cheaper HPs.
+
+551
+00:25:55,910 --> 00:25:56,170
+Yeah.
+
+552
+00:25:56,390 --> 00:25:58,230
+And what about the better HPs?
+
+553
+00:25:58,349 --> 00:26:00,349
+When he says cheaper, he means an HP under $700.
+
+554
+00:26:00,910 --> 00:26:01,069
+Ah.
+
+555
+00:26:01,269 --> 00:26:01,470
+Right.
+
+556
+00:26:01,549 --> 00:26:05,849
+So if you're talking about a $1,000 HP, then we're probably talking the other way around.
+
+557
+00:26:06,269 --> 00:26:06,589
+Okay.
+
+558
+00:26:06,789 --> 00:26:11,650
+But in the sort of standard market, the $600 to $900 or so.
+
+559
+00:26:11,849 --> 00:26:15,829
+$600 range, your little Novos, I think, are a better buy.
+
+560
+00:26:16,109 --> 00:26:19,880
+As long as they have the i3s or the i5s in them.
+
+561
+00:26:20,369 --> 00:26:21,509
+Well, i3s for sure.
+
+562
+00:26:22,190 --> 00:26:27,529
+I mean, I'm not a huge fan of the i5s and the laptops yet, just because they are rather
+
+563
+00:26:27,529 --> 00:26:28,109
+power hungry.
+
+564
+00:26:29,880 --> 00:26:31,619
+But it's nice to have that kind of speed.
+
+565
+00:26:32,380 --> 00:26:33,019
+All right.
+
+566
+00:26:34,160 --> 00:26:35,180
+Well, thanks a lot for your help.
+
+567
+00:26:35,339 --> 00:26:35,700
+All right.
+
+568
+00:26:35,740 --> 00:26:36,380
+I appreciate the call.
+
+569
+00:26:36,519 --> 00:26:36,839
+Bye now.
+
+570
+00:26:39,079 --> 00:26:40,000
+Why are you looking at me like that?
+
+571
+00:26:40,000 --> 00:26:40,259
+I'm not.
+
+572
+00:26:40,460 --> 00:26:40,740
+All right.
+
+573
+00:26:40,759 --> 00:26:42,920
+So the i5s in laptops.
+
+574
+00:26:43,299 --> 00:26:45,759
+And let me tell you why I'm not a huge fan of them, because I'm sure people are rolling
+
+575
+00:26:45,759 --> 00:26:46,220
+their eyes.
+
+576
+00:26:46,400 --> 00:26:46,720
+You're right.
+
+577
+00:26:48,309 --> 00:26:52,470
+Anything when you're dealing with a laptop, everything equates to heat, right?
+
+578
+00:26:52,690 --> 00:26:54,630
+And that's the one thing that's going to kill your laptop.
+
+579
+00:26:54,869 --> 00:26:59,240
+So a faster processor consuming more power equals more heat.
+
+580
+00:26:59,460 --> 00:26:59,880
+Yeah.
+
+581
+00:27:00,019 --> 00:27:04,119
+And so more heat equals a machine that doesn't last as long.
+
+582
+00:27:04,119 --> 00:27:09,160
+Well, this is the same reason why I wasn't very fond of the Pentium 4s being in the laptops.
+
+583
+00:27:10,019 --> 00:27:13,039
+Because the Pentium 4 was like a little tiny nuclear reactor inside.
+
+584
+00:27:13,099 --> 00:27:13,759
+Those things are hot.
+
+585
+00:27:13,980 --> 00:27:17,220
+That's also why we never liked the AMD processors in any of the laptops.
+
+586
+00:27:17,220 --> 00:27:24,579
+Because they used full-size desktop AMD processors, which never cooled properly, ran way too
+
+587
+00:27:24,579 --> 00:27:26,539
+hot, consumed way too much battery power.
+
+588
+00:27:26,900 --> 00:27:31,440
+I mean, unless you're buying a portable desktop, which like the Toshiba Cosmio, you know, that's
+
+589
+00:27:31,440 --> 00:27:32,099
+a portable desktop.
+
+590
+00:27:32,200 --> 00:27:33,619
+There's no laptop about that.
+
+591
+00:27:34,180 --> 00:27:39,660
+Unless you're buying a portable desktop, you don't want a processor that fast, or not that
+
+592
+00:27:39,660 --> 00:27:41,339
+fast, but that power-hungry and hot.
+
+593
+00:27:41,619 --> 00:27:42,059
+All right.
+
+594
+00:27:42,140 --> 00:27:47,559
+So the i3s, I think, are right now, as far as if you equate dollars to, you know, a dollar,
+
+595
+00:27:47,579 --> 00:27:48,099
+cents?
+
+596
+00:27:50,759 --> 00:27:52,420
+Dollars to, you know, degrees.
+
+597
+00:27:52,859 --> 00:27:53,119
+Right.
+
+598
+00:27:53,359 --> 00:27:53,519
+Right.
+
+599
+00:27:53,579 --> 00:27:55,119
+So the i3 is a great deal.
+
+600
+00:27:55,180 --> 00:27:55,880
+It's very fast.
+
+601
+00:27:56,000 --> 00:27:57,380
+It's not very power-hungry.
+
+602
+00:27:58,000 --> 00:28:04,240
+It works very well for, I would say, nearly every laptop application that you can run.
+
+603
+00:28:04,400 --> 00:28:07,259
+And if you need something more powerful than an i3, then you should probably be looking
+
+604
+00:28:07,259 --> 00:28:07,940
+at a desktop anyways.
+
+605
+00:28:08,299 --> 00:28:08,559
+Yep.
+
+606
+00:28:08,819 --> 00:28:10,000
+Let's take some more calls here.
+
+607
+00:28:10,019 --> 00:28:11,460
+Let's talk to, who's next?
+
+608
+00:28:11,500 --> 00:28:12,140
+Let's see, Ed.
+
+609
+00:28:12,480 --> 00:28:13,400
+Hey, Ed, how you doing?
+
+610
+00:28:14,000 --> 00:28:15,640
+Gentlemen, nice talking to you.
+
+611
+00:28:16,019 --> 00:28:17,420
+I want a rarity for you.
+
+612
+00:28:17,420 --> 00:28:20,119
+I don't have a problem, and I want to talk about the topic of the day.
+
+613
+00:28:20,420 --> 00:28:20,920
+Hey, what do you know?
+
+614
+00:28:21,019 --> 00:28:21,400
+Wow.
+
+615
+00:28:23,519 --> 00:28:26,200
+My wife is actually thinking about getting an iPad 2.
+
+616
+00:28:26,400 --> 00:28:32,000
+I am in love with and, you know, really digging my Nook color, actually.
+
+617
+00:28:32,220 --> 00:28:32,619
+Right.
+
+618
+00:28:33,299 --> 00:28:36,859
+I'm about to root it and basically make an Android tablet.
+
+619
+00:28:36,960 --> 00:28:38,980
+He's going to Noot his Nook.
+
+620
+00:28:39,380 --> 00:28:39,779
+Yep.
+
+621
+00:28:39,839 --> 00:28:40,339
+Yeah, basically.
+
+622
+00:28:40,759 --> 00:28:41,279
+Root it.
+
+623
+00:28:42,289 --> 00:28:44,349
+Yeah, that's an interesting process.
+
+624
+00:28:44,470 --> 00:28:47,950
+I've run through it a couple times on the, I have a color Nook that I've been experimenting
+
+625
+00:28:47,950 --> 00:28:48,309
+with.
+
+626
+00:28:48,450 --> 00:28:48,789
+Mm-hmm.
+
+627
+00:28:49,029 --> 00:28:53,089
+And that's an interesting process, and it gets easier every time, which is nice, because
+
+628
+00:28:53,470 --> 00:28:57,970
+they update it with much more, there's an automation to it now.
+
+629
+00:28:58,109 --> 00:28:58,490
+Very nice.
+
+630
+00:28:58,670 --> 00:29:00,490
+Whereas in the beginning, you had to go in there and do it manually.
+
+631
+00:29:01,700 --> 00:29:02,019
+But...
+
+632
+00:29:02,019 --> 00:29:03,039
+Have you tried the cupcake?
+
+633
+00:29:03,829 --> 00:29:04,630
+Or not cupcake.
+
+634
+00:29:05,289 --> 00:29:05,609
+Gingerbread?
+
+635
+00:29:06,349 --> 00:29:06,890
+Gingerbread, yes.
+
+636
+00:29:07,049 --> 00:29:08,609
+I have not done the gingerbread on there yet.
+
+637
+00:29:08,789 --> 00:29:10,150
+You did the gingerbread on your phone, didn't you?
+
+638
+00:29:10,210 --> 00:29:12,529
+Yeah, gingerbread's on the phone, but not on the Nook.
+
+639
+00:29:13,170 --> 00:29:15,690
+Yeah, I'm probably going to stay on the Froyo for right now.
+
+640
+00:29:16,150 --> 00:29:17,069
+Not a bad idea.
+
+641
+00:29:17,640 --> 00:29:17,960
+Yeah.
+
+642
+00:29:18,460 --> 00:29:20,400
+So, your wife's thinking about...
+
+643
+00:29:20,420 --> 00:29:22,180
+Is she thinking about getting the iPad 2?
+
+644
+00:29:22,759 --> 00:29:26,410
+Yeah, she's willing to hop into the iPad cult, so...
+
+645
+00:29:27,569 --> 00:29:28,690
+Well, I will tell you this.
+
+646
+00:29:28,789 --> 00:29:31,170
+I had big problems with the iPad in the beginning.
+
+647
+00:29:31,390 --> 00:29:31,950
+Yes, you did.
+
+648
+00:29:32,089 --> 00:29:37,109
+I was very much against it, because I had played with one, and I was just like, yeah,
+
+649
+00:29:37,109 --> 00:29:38,589
+that's great, but it's not useful.
+
+650
+00:29:38,650 --> 00:29:39,150
+No, no, no.
+
+651
+00:29:39,150 --> 00:29:40,410
+Let's go back to the very beginning, though.
+
+652
+00:29:40,529 --> 00:29:42,849
+When we, me and you were standing in a line, actually, let me rephrase that.
+
+653
+00:29:42,869 --> 00:29:46,369
+When I was standing in a line to buy the iPads, and you came up and gave me a credit card
+
+654
+00:29:46,369 --> 00:29:50,690
+and paid for them, but when I was standing in a line to get these iPads, from the very
+
+655
+00:29:50,690 --> 00:29:51,349
+moment you were rolling...
+
+656
+00:29:51,349 --> 00:29:54,150
+Rolling your eyes, like, oh, iPads, oh, they're terrible.
+
+657
+00:29:54,910 --> 00:29:57,549
+And then we started opening it, and looking at it, and you're like, oh, they're still
+
+658
+00:29:57,549 --> 00:29:57,890
+terrible.
+
+659
+00:29:58,009 --> 00:29:59,329
+For months, you were saying they were terrible.
+
+660
+00:29:59,430 --> 00:30:00,289
+Well, I had a problem...
+
+661
+00:30:00,289 --> 00:30:01,509
+Something kicked in one day.
+
+662
+00:30:01,670 --> 00:30:05,230
+I found a way to make it useful, and that was where it clicked for me.
+
+663
+00:30:05,349 --> 00:30:05,609
+Okay.
+
+664
+00:30:05,829 --> 00:30:06,829
+How did you make it useful?
+
+665
+00:30:07,029 --> 00:30:13,450
+After finding ways to actually use it to do my job, with the help of an Android phone,
+
+666
+00:30:14,250 --> 00:30:19,329
+where I could take it around with me and use it to input notes for customers, or update
+
+667
+00:30:19,329 --> 00:30:19,950
+their tickets.
+
+668
+00:30:20,450 --> 00:30:20,809
+Right.
+
+669
+00:30:21,430 --> 00:30:22,829
+And work, right?
+
+670
+00:30:23,009 --> 00:30:26,170
+With, like, I was showing you the Shell application, right?
+
+671
+00:30:26,890 --> 00:30:30,549
+It became a work tool at that point, and I like tools.
+
+672
+00:30:30,789 --> 00:30:31,049
+Right.
+
+673
+00:30:31,150 --> 00:30:31,289
+Right?
+
+674
+00:30:31,369 --> 00:30:34,990
+So I don't like things that don't serve a purpose.
+
+675
+00:30:35,309 --> 00:30:36,809
+It just really bothers me.
+
+676
+00:30:36,809 --> 00:30:38,190
+Well, that was your biggest complaint from the very beginning.
+
+677
+00:30:38,269 --> 00:30:40,869
+Like, there's no market for this, because there is no...
+
+678
+00:30:40,869 --> 00:30:42,250
+I mean, there's no market needed for it.
+
+679
+00:30:42,559 --> 00:30:43,519
+You know, that's what you're...
+
+680
+00:30:43,519 --> 00:30:45,579
+Well, they created the market, and I get that.
+
+681
+00:30:45,640 --> 00:30:47,700
+And I was wondering how well people were going to adapt to it.
+
+682
+00:30:47,720 --> 00:30:47,819
+Right.
+
+683
+00:30:47,900 --> 00:30:48,920
+If it was going to turn into...
+
+684
+00:30:48,920 --> 00:30:51,319
+If it really was just going to be a large iPad.
+
+685
+00:30:51,519 --> 00:30:51,819
+Right.
+
+686
+00:30:51,859 --> 00:30:52,500
+Or iPhone.
+
+687
+00:30:52,680 --> 00:30:52,880
+iPhone.
+
+688
+00:30:53,160 --> 00:30:53,559
+Right.
+
+689
+00:30:53,619 --> 00:30:56,660
+And I had this notion, right?
+
+690
+00:30:56,740 --> 00:30:59,640
+And I guess this is another one of those moments that you love.
+
+691
+00:30:59,839 --> 00:31:00,059
+Right.
+
+692
+00:31:00,180 --> 00:31:01,099
+Where I was wrong.
+
+693
+00:31:01,400 --> 00:31:01,799
+Right?
+
+694
+00:31:01,880 --> 00:31:05,339
+Where I said, I don't know how people are going to adapt to this.
+
+695
+00:31:05,460 --> 00:31:05,619
+Right.
+
+696
+00:31:05,680 --> 00:31:08,559
+And if they're going to be able to really make it useful without a real keyboard.
+
+697
+00:31:09,220 --> 00:31:12,940
+That's the other thing that Apple has really done well.
+
+698
+00:31:13,039 --> 00:31:14,099
+Oh, that keyboard's great, isn't it?
+
+699
+00:31:14,160 --> 00:31:17,059
+With the iPads, and even the iPhones to a certain extent.
+
+700
+00:31:17,240 --> 00:31:17,400
+Yeah.
+
+701
+00:31:18,259 --> 00:31:19,819
+The touch typing on those.
+
+702
+00:31:19,880 --> 00:31:21,339
+The touch typing.
+
+703
+00:31:21,339 --> 00:31:21,660
+The touch typing on the actual keyboard.
+
+704
+00:31:21,920 --> 00:31:22,279
+It's amazing.
+
+705
+00:31:22,500 --> 00:31:23,220
+Is awesome.
+
+706
+00:31:23,359 --> 00:31:23,559
+Yeah.
+
+707
+00:31:23,619 --> 00:31:24,900
+As far as typing is concerned.
+
+708
+00:31:25,059 --> 00:31:28,119
+I've seen Android try to replicate it, and they're nowhere close to it.
+
+709
+00:31:28,119 --> 00:31:28,619
+Yeah, it doesn't work.
+
+710
+00:31:28,740 --> 00:31:28,880
+No.
+
+711
+00:31:28,960 --> 00:31:29,640
+Not nearly as well.
+
+712
+00:31:29,720 --> 00:31:33,980
+So, I will say that, just for the record, I was wrong.
+
+713
+00:31:34,759 --> 00:31:37,079
+And that everybody should know it.
+
+714
+00:31:37,140 --> 00:31:40,420
+I guess what it comes down to, though, is, you know, what is your wife planning on using
+
+715
+00:31:40,420 --> 00:31:41,099
+this iPad for?
+
+716
+00:31:42,359 --> 00:31:42,720
+Really?
+
+717
+00:31:42,759 --> 00:31:47,819
+She's just consuming internet stuff, and she doesn't want to carry her laptop around.
+
+718
+00:31:48,500 --> 00:31:49,579
+So, web surfing.
+
+719
+00:31:51,019 --> 00:31:52,019
+It bothers me.
+
+720
+00:31:52,019 --> 00:31:53,740
+It bothers me that it doesn't have Flash, but that's personal.
+
+721
+00:31:54,160 --> 00:31:54,480
+Yeah.
+
+722
+00:31:55,420 --> 00:31:59,660
+But I can do that on my milk, and she can be happy with her.
+
+723
+00:31:59,920 --> 00:32:00,779
+Well, actually, you know what?
+
+724
+00:32:00,819 --> 00:32:03,839
+My theory about this whole Flash thing is, I really wish more people would jump on the
+
+725
+00:32:03,839 --> 00:32:04,920
+bandwagon and get rid of Flash.
+
+726
+00:32:05,400 --> 00:32:10,019
+I mean, I know that it's a viable thing, only because so many people are still using it.
+
+727
+00:32:10,279 --> 00:32:11,599
+I mean, it needs to go away.
+
+728
+00:32:11,700 --> 00:32:12,400
+It really does.
+
+729
+00:32:13,079 --> 00:32:16,579
+You know, if Android were to get on the same Apple bandwagon, which they never will, and
+
+730
+00:32:16,579 --> 00:32:19,279
+I can't blame them for it, but if Android would jump on the same bandwagon and say,
+
+731
+00:32:19,319 --> 00:32:20,579
+okay, Flash, we're done with you.
+
+732
+00:32:20,940 --> 00:32:22,619
+All of a sudden, HTML5 will become...
+
+733
+00:32:22,640 --> 00:32:23,059
+It's going to become a reality.
+
+734
+00:32:24,599 --> 00:32:26,359
+Well, both platforms do support it, though.
+
+735
+00:32:26,460 --> 00:32:28,859
+Well, I know, but only one platform supports the Flash.
+
+736
+00:32:29,220 --> 00:32:29,519
+Right.
+
+737
+00:32:30,160 --> 00:32:34,039
+Well, if she's just going to be using it for surfing around and stuff, that's great, and
+
+738
+00:32:34,039 --> 00:32:36,039
+it'll work well for her, and I'm sure she'll love it.
+
+739
+00:32:36,160 --> 00:32:38,220
+And if she likes Netflix, I mean, it'll just work.
+
+740
+00:32:38,460 --> 00:32:43,299
+I mean, mainly what I use it for, I'll tell you, is that during the day, I found it useful
+
+741
+00:32:43,299 --> 00:32:44,720
+to use it as a tool.
+
+742
+00:32:44,900 --> 00:32:45,220
+Right.
+
+743
+00:32:45,339 --> 00:32:45,640
+Right?
+
+744
+00:32:45,859 --> 00:32:52,839
+And in the evening, you know, I actually read newspapers or whatever on it, because I hate
+
+745
+00:32:52,839 --> 00:32:53,160
+paper.
+
+746
+00:32:53,480 --> 00:32:54,400
+It just really bothers me.
+
+747
+00:32:56,460 --> 00:33:00,000
+It's useful in those aspects where it keeps me from being terribly bored.
+
+748
+00:33:01,490 --> 00:33:03,789
+So, I think that it's okay.
+
+749
+00:33:04,069 --> 00:33:05,230
+And it has some really cool games.
+
+750
+00:33:05,390 --> 00:33:06,609
+And it does have some pretty awesome games.
+
+751
+00:33:06,609 --> 00:33:07,170
+It does have some nice...
+
+752
+00:33:07,170 --> 00:33:09,609
+I played this new one called iMoki.
+
+753
+00:33:09,789 --> 00:33:11,069
+You get a chance to play it, Mike.
+
+754
+00:33:11,329 --> 00:33:12,369
+iMoki Blast.
+
+755
+00:33:12,390 --> 00:33:12,890
+It's really cool.
+
+756
+00:33:13,700 --> 00:33:15,839
+I love the games of Plants vs. Zombies.
+
+757
+00:33:16,000 --> 00:33:16,480
+Oh, yes.
+
+758
+00:33:16,579 --> 00:33:17,119
+It's a classic.
+
+759
+00:33:17,140 --> 00:33:18,140
+Plants vs. Zombies is awesome.
+
+760
+00:33:18,240 --> 00:33:19,579
+Angry Birds, all those are great.
+
+761
+00:33:19,779 --> 00:33:21,160
+Well, thank you for the call.
+
+762
+00:33:21,259 --> 00:33:22,319
+I really appreciate it.
+
+763
+00:33:22,480 --> 00:33:23,119
+Yeah, take care, guys.
+
+764
+00:33:24,599 --> 00:33:25,440
+We should do...
+
+765
+00:33:25,440 --> 00:33:26,900
+You know, we need to put that...
+
+766
+00:33:26,900 --> 00:33:26,940
+An app corner?
+
+767
+00:33:27,420 --> 00:33:28,039
+Yeah, well...
+
+768
+00:33:28,039 --> 00:33:31,079
+Oh, that was another one of the classes that we're thinking about doing.
+
+769
+00:33:31,220 --> 00:33:31,460
+Perhaps.
+
+770
+00:33:31,799 --> 00:33:33,220
+It's free stuff.
+
+771
+00:33:33,440 --> 00:33:33,799
+Right.
+
+772
+00:33:33,859 --> 00:33:34,019
+Yeah.
+
+773
+00:33:34,059 --> 00:33:36,059
+We know how everybody loves the free stuff shows.
+
+774
+00:33:36,299 --> 00:33:36,599
+Yes.
+
+775
+00:33:36,680 --> 00:33:41,119
+And the page on the website gets hammered a lot about, you know, free stuff.
+
+776
+00:33:41,299 --> 00:33:41,519
+Mm-hmm.
+
+777
+00:33:41,859 --> 00:33:46,539
+So, what we want to do is we're going to do a discount class instead of the normal 40.
+
+778
+00:33:46,759 --> 00:33:47,180
+All right?
+
+779
+00:33:47,200 --> 00:33:47,980
+We're going to do it for $10.
+
+780
+00:33:48,099 --> 00:33:48,920
+You come in.
+
+781
+00:33:48,960 --> 00:33:50,160
+You tell us what you want for free.
+
+782
+00:33:50,240 --> 00:33:54,500
+We'll find it as far as a free alternative to whatever you're looking for.
+
+783
+00:33:54,500 --> 00:33:57,859
+Now, we're not going to go pirate software for you or anything like that.
+
+784
+00:33:57,920 --> 00:33:58,059
+Yeah.
+
+785
+00:33:58,059 --> 00:34:03,900
+But we will find you a software equivalent or some free equivalent to do what you want
+
+786
+00:34:03,900 --> 00:34:04,359
+to do.
+
+787
+00:34:05,299 --> 00:34:05,619
+And...
+
+788
+00:34:05,619 --> 00:34:08,199
+We don't already have an answer for whatever it is that you're looking for.
+
+789
+00:34:08,260 --> 00:34:10,119
+I'll get my trolls in the back room looking for it.
+
+790
+00:34:10,119 --> 00:34:10,380
+That's right.
+
+791
+00:34:10,480 --> 00:34:10,820
+You have trolls?
+
+792
+00:34:11,000 --> 00:34:11,340
+I do.
+
+793
+00:34:11,539 --> 00:34:11,860
+Okay.
+
+794
+00:34:11,880 --> 00:34:12,480
+Are they under our bridge?
+
+795
+00:34:12,699 --> 00:34:12,800
+No.
+
+796
+00:34:14,619 --> 00:34:15,260
+All right.
+
+797
+00:34:15,300 --> 00:34:16,239
+So, where are we at here?
+
+798
+00:34:16,320 --> 00:34:17,019
+Let's go ahead and take a break.
+
+799
+00:34:17,139 --> 00:34:19,260
+When we get back from the break, we're going to take some more phone calls.
+
+800
+00:34:19,340 --> 00:34:23,900
+If you'd like to be part of the show, 751-1041, tell us what you have to think about your
+
+801
+00:34:23,900 --> 00:34:24,860
+technology needs.
+
+802
+00:34:25,280 --> 00:34:26,460
+Because I want to straighten you out.
+
+803
+00:34:27,000 --> 00:34:27,360
+Yeah?
+
+804
+00:34:27,880 --> 00:34:28,239
+What?
+
+805
+00:34:28,360 --> 00:34:29,340
+What the heck was that?
+
+806
+00:34:29,519 --> 00:34:30,019
+I don't know.
+
+807
+00:34:30,960 --> 00:34:31,440
+All right.
+
+808
+00:34:32,519 --> 00:34:33,380
+Let's go to commercial.
+
+809
+00:34:33,440 --> 00:34:33,699
+All right.
+
+810
+00:34:33,699 --> 00:34:34,239
+We're going to break.
+
+811
+00:34:34,420 --> 00:34:35,000
+We'll be right back.
+
+812
+00:34:35,179 --> 00:34:47,769
+This is the Computer Guru Show.
+
+813
+00:34:47,849 --> 00:34:48,349
+My name is Mike.
+
+814
+00:34:48,409 --> 00:34:51,530
+Here to deal with your technology needs and treat you like a real person in the process.
+
+815
+00:34:52,230 --> 00:34:57,150
+It is a day of just errors over here on the radio show.
+
+816
+00:34:57,539 --> 00:34:58,760
+I can't speak today.
+
+817
+00:34:58,940 --> 00:35:00,500
+I'm mixing sentences together.
+
+818
+00:35:00,800 --> 00:35:01,280
+That's all right.
+
+819
+00:35:01,750 --> 00:35:03,449
+You think an igloo is a food?
+
+820
+00:35:03,570 --> 00:35:04,190
+I said icy.
+
+821
+00:35:04,570 --> 00:35:05,130
+Icy is food.
+
+822
+00:35:05,150 --> 00:35:05,809
+You said igloo.
+
+823
+00:35:05,829 --> 00:35:06,849
+You said igloo first.
+
+824
+00:35:07,110 --> 00:35:08,190
+Don't try to take it back.
+
+825
+00:35:08,190 --> 00:35:08,289
+Don't try to take it back.
+
+826
+00:35:08,389 --> 00:35:09,489
+You're like igloo.
+
+827
+00:35:10,110 --> 00:35:10,949
+I said icy.
+
+828
+00:35:11,050 --> 00:35:16,789
+We're talking about the code names that Google uses for the Android operating systems.
+
+829
+00:35:17,690 --> 00:35:20,130
+Earlier, we mentioned gingerbread.
+
+830
+00:35:20,250 --> 00:35:22,909
+The current new one is honeycomb.
+
+831
+00:35:22,989 --> 00:35:23,110
+Yeah.
+
+832
+00:35:23,110 --> 00:35:23,969
+They go in alphabetical order.
+
+833
+00:35:24,030 --> 00:35:24,409
+So it was G.
+
+834
+00:35:24,550 --> 00:35:25,130
+Now it's H.
+
+835
+00:35:25,269 --> 00:35:25,889
+So it's honeycomb.
+
+836
+00:35:25,989 --> 00:35:26,349
+All right, sir.
+
+837
+00:35:26,349 --> 00:35:27,710
+I'm wondering, what's I going to be?
+
+838
+00:35:27,869 --> 00:35:31,420
+And he said, well, you normally go with food.
+
+839
+00:35:31,480 --> 00:35:31,880
+So I don't know.
+
+840
+00:35:31,880 --> 00:35:32,119
+Igloo?
+
+841
+00:35:32,300 --> 00:35:32,760
+No, no.
+
+842
+00:35:32,820 --> 00:35:34,300
+I said food after that.
+
+843
+00:35:34,719 --> 00:35:35,639
+So I said icy.
+
+844
+00:35:35,699 --> 00:35:36,380
+Icy is a food.
+
+845
+00:35:36,639 --> 00:35:37,739
+Icy is not a food.
+
+846
+00:35:37,820 --> 00:35:38,059
+No.
+
+847
+00:35:38,059 --> 00:35:38,380
+It's not a food.
+
+848
+00:35:38,400 --> 00:35:39,119
+It's in part of the food group.
+
+849
+00:35:39,159 --> 00:35:39,420
+It is.
+
+850
+00:35:39,980 --> 00:35:41,239
+Let's take some more calls.
+
+851
+00:35:41,320 --> 00:35:42,019
+We'll talk to Jeff.
+
+852
+00:35:42,099 --> 00:35:43,000
+Hey, Jeff, how you doing?
+
+853
+00:35:43,760 --> 00:35:44,199
+Hey, man.
+
+854
+00:35:44,239 --> 00:35:44,739
+How you guys doing?
+
+855
+00:35:44,840 --> 00:35:45,219
+Good show.
+
+856
+00:35:45,320 --> 00:35:45,579
+Good show.
+
+857
+00:35:45,699 --> 00:35:46,260
+Thanks, man.
+
+858
+00:35:47,380 --> 00:35:49,320
+I got a video issue.
+
+859
+00:35:49,360 --> 00:35:52,139
+I got about a four or five-year-old gateway machine, a desktop.
+
+860
+00:35:52,440 --> 00:35:56,550
+And it came with a 66 NVIDIA video card.
+
+861
+00:35:56,769 --> 00:36:00,420
+I took out about a year and a half ago and put in a 7200.
+
+862
+00:36:01,099 --> 00:36:02,880
+That lasted about eight months.
+
+863
+00:36:03,500 --> 00:36:08,280
+And then what's happened to me is I booted it up.
+
+864
+00:36:08,320 --> 00:36:08,920
+It comes up.
+
+865
+00:36:08,960 --> 00:36:09,519
+Everything's fine.
+
+866
+00:36:09,679 --> 00:36:11,059
+It runs about six or eight minutes.
+
+867
+00:36:11,260 --> 00:36:12,480
+And then it says no signal.
+
+868
+00:36:12,579 --> 00:36:13,500
+The video goes out.
+
+869
+00:36:13,599 --> 00:36:16,909
+And I get three concessive beeps every time it does.
+
+870
+00:36:17,130 --> 00:36:20,690
+I can turn it back off, turn it back on, come on for six or eight minutes.
+
+871
+00:36:20,809 --> 00:36:21,809
+And it does the same thing again.
+
+872
+00:36:21,889 --> 00:36:23,409
+It just gets a – it goes blank.
+
+873
+00:36:23,409 --> 00:36:24,170
+It says no signal.
+
+874
+00:36:24,449 --> 00:36:26,170
+And it does three beeps every time.
+
+875
+00:36:26,269 --> 00:36:29,010
+So I took that video card out, put in a 6200.
+
+876
+00:36:29,510 --> 00:36:30,869
+That lasted about three months.
+
+877
+00:36:30,889 --> 00:36:31,869
+And that's doing the same thing again.
+
+878
+00:36:32,610 --> 00:36:35,619
+Where is your computer?
+
+879
+00:36:36,559 --> 00:36:39,179
+The computer is on – well, it's in my back room there.
+
+880
+00:36:39,340 --> 00:36:40,699
+It's hardwired to the Internet.
+
+881
+00:36:40,960 --> 00:36:41,139
+Okay.
+
+882
+00:36:41,159 --> 00:36:42,559
+Is it like in a cabinet or something?
+
+883
+00:36:43,170 --> 00:36:43,630
+No, no.
+
+884
+00:36:43,730 --> 00:36:44,010
+It's not.
+
+885
+00:36:44,010 --> 00:36:44,309
+Not at all.
+
+886
+00:36:44,349 --> 00:36:44,769
+Not at all.
+
+887
+00:36:44,929 --> 00:36:45,650
+It's out in the open.
+
+888
+00:36:45,750 --> 00:36:49,449
+In fact, I've got another, like another four-inch fan I put in there myself after I bought the machine.
+
+889
+00:36:49,869 --> 00:36:52,210
+So I've got a bunch of things going in there, you know.
+
+890
+00:36:52,489 --> 00:36:54,849
+The video cards you're putting in, are they made by EVGA?
+
+891
+00:36:55,929 --> 00:36:56,489
+Yes, they are.
+
+892
+00:36:56,650 --> 00:36:57,269
+There's your problem.
+
+893
+00:36:58,079 --> 00:36:58,800
+There's my problem.
+
+894
+00:36:58,920 --> 00:36:59,840
+You're smoking video cards.
+
+895
+00:37:00,650 --> 00:37:01,190
+Yes, sir.
+
+896
+00:37:01,309 --> 00:37:03,329
+Fans are probably dropping dead on those cards.
+
+897
+00:37:04,010 --> 00:37:06,469
+It's a common thing for EVGA, which is how I guessed it.
+
+898
+00:37:07,619 --> 00:37:07,940
+Okay.
+
+899
+00:37:08,320 --> 00:37:14,760
+I've got a 7200 that I paid like $110 for, and I've got a 6200 that I came with the machine.
+
+900
+00:37:14,880 --> 00:37:16,039
+But they bring that one up, too.
+
+901
+00:37:16,099 --> 00:37:16,860
+I don't know what the deal was.
+
+902
+00:37:16,880 --> 00:37:21,230
+Now they're really expensive and sort of cumbersome keychains.
+
+903
+00:37:21,730 --> 00:37:22,050
+Yeah.
+
+904
+00:37:22,090 --> 00:37:24,170
+Well, there's good news and bad news with the EVGA.
+
+905
+00:37:24,230 --> 00:37:25,829
+They do have a lifetime warranty on them.
+
+906
+00:37:25,869 --> 00:37:27,210
+The bad news is it's going to happen again.
+
+907
+00:37:27,670 --> 00:37:27,989
+Right.
+
+908
+00:37:28,050 --> 00:37:29,670
+So you're going to send them back and get them repaired.
+
+909
+00:37:30,570 --> 00:37:31,369
+Yeah, well, here's the deal.
+
+910
+00:37:31,469 --> 00:37:33,130
+I called up NVIDIA.
+
+911
+00:37:34,030 --> 00:37:35,570
+They told me they no longer do that.
+
+912
+00:37:35,630 --> 00:37:36,550
+They're with another company.
+
+913
+00:37:36,690 --> 00:37:37,730
+So I said, just go ahead.
+
+914
+00:37:37,750 --> 00:37:39,630
+You're going to have to call EVGA, not NVIDIA.
+
+915
+00:37:39,710 --> 00:37:41,550
+Yeah, NVIDIA just makes the chip inside of it.
+
+916
+00:37:42,030 --> 00:37:43,389
+EVGA is the one who puts it all together.
+
+917
+00:37:43,610 --> 00:37:44,789
+Those are the guys you need to call.
+
+918
+00:37:46,019 --> 00:37:46,659
+Okay, EVGA.
+
+919
+00:37:46,960 --> 00:37:47,539
+All right.
+
+920
+00:37:47,679 --> 00:37:47,980
+Nice.
+
+921
+00:37:48,250 --> 00:37:48,650
+I wasn't sure.
+
+922
+00:37:48,670 --> 00:37:53,519
+If I bring it down, can I get a video card for you guys to stick in there and see if it'll work?
+
+923
+00:37:53,659 --> 00:37:54,920
+I mean, I'll change video cards.
+
+924
+00:37:54,960 --> 00:37:55,699
+I don't care about a video card.
+
+925
+00:37:55,800 --> 00:37:58,760
+Well, we can certainly throw one in there and see if it works for you.
+
+926
+00:37:59,659 --> 00:38:01,800
+Yeah, because, you know what I mean, the machine does no good.
+
+927
+00:38:01,840 --> 00:38:04,880
+It sits on my desktop, and it's not working at all.
+
+928
+00:38:05,199 --> 00:38:07,119
+Other than that, I mean, it's a pretty good machine.
+
+929
+00:38:07,300 --> 00:38:08,920
+It's got a couple gigs of RAM, and it runs pretty good.
+
+930
+00:38:09,019 --> 00:38:10,599
+But I just don't know what the deal is.
+
+931
+00:38:10,739 --> 00:38:12,400
+It'll run for six, seven minutes and pop out.
+
+932
+00:38:12,539 --> 00:38:15,650
+So it's not my memory on my motherboard.
+
+933
+00:38:15,829 --> 00:38:16,630
+It's memory on the...
+
+934
+00:38:16,630 --> 00:38:18,469
+The three beeps gives it away, by the way.
+
+935
+00:38:18,610 --> 00:38:20,050
+The three beeps confirms it.
+
+936
+00:38:20,269 --> 00:38:22,610
+So if you get a triple beep at boot, you've got a video card problem.
+
+937
+00:38:23,250 --> 00:38:23,570
+Yeah.
+
+938
+00:38:23,809 --> 00:38:24,510
+Because it does...
+
+939
+00:38:24,510 --> 00:38:28,289
+Every time it's running back on, it comes right back on and boots back up and just bam.
+
+940
+00:38:28,530 --> 00:38:29,409
+Yeah, bring the machine on down.
+
+941
+00:38:29,469 --> 00:38:30,050
+Let us take a look at it.
+
+942
+00:38:30,050 --> 00:38:31,530
+We'll throw a video card in and see if that helps it.
+
+943
+00:38:32,380 --> 00:38:32,699
+Great.
+
+944
+00:38:32,960 --> 00:38:33,400
+All right.
+
+945
+00:38:33,400 --> 00:38:33,940
+Appreciate the call.
+
+946
+00:38:34,079 --> 00:38:35,230
+I appreciate it, man.
+
+947
+00:38:35,329 --> 00:38:35,750
+Bye-bye.
+
+948
+00:38:37,489 --> 00:38:37,969
+EVGA, man.
+
+949
+00:38:38,010 --> 00:38:38,469
+Every time.
+
+950
+00:38:38,929 --> 00:38:40,010
+It's fire in a box.
+
+951
+00:38:40,150 --> 00:38:40,269
+Yep.
+
+952
+00:38:40,429 --> 00:38:41,309
+Like MSI.
+
+953
+00:38:41,369 --> 00:38:42,010
+MSIs are good.
+
+954
+00:38:42,389 --> 00:38:43,030
+They're all right.
+
+955
+00:38:43,170 --> 00:38:43,369
+Yeah.
+
+956
+00:38:43,449 --> 00:38:45,489
+I've had some my issues with the MSI cards.
+
+957
+00:38:45,550 --> 00:38:46,909
+You have issues with all your hardware.
+
+958
+00:38:47,050 --> 00:38:49,389
+You know, motherboard's just dying because somebody flips the switch off.
+
+959
+00:38:49,510 --> 00:38:50,489
+Because somebody...
+
+960
+00:38:50,489 --> 00:38:51,070
+All right.
+
+961
+00:38:51,070 --> 00:38:54,530
+Let me tell you about a little mishap that happened down at the classroom, by the way.
+
+962
+00:38:54,550 --> 00:38:55,849
+Oh, it wasn't my fault.
+
+963
+00:38:56,070 --> 00:38:57,150
+I'm going to blame it on you anyway.
+
+964
+00:38:57,289 --> 00:38:57,489
+Okay.
+
+965
+00:38:57,650 --> 00:38:59,570
+So we get the classroom all together here.
+
+966
+00:38:59,610 --> 00:39:00,369
+We've got carpet in.
+
+967
+00:39:00,489 --> 00:39:01,610
+The electrical's done.
+
+968
+00:39:01,989 --> 00:39:03,650
+The walls are painted.
+
+969
+00:39:03,929 --> 00:39:04,710
+We're putting our offices together.
+
+970
+00:39:04,909 --> 00:39:06,969
+The windows are tinted.
+
+971
+00:39:07,050 --> 00:39:08,510
+You know, we've got everything...
+
+972
+00:39:08,510 --> 00:39:09,869
+Electrical work done.
+
+973
+00:39:10,210 --> 00:39:10,489
+Right.
+
+974
+00:39:11,010 --> 00:39:14,949
+Networking's all in place, and we're setting up machines, and I'm working on something
+
+975
+00:39:14,949 --> 00:39:17,409
+because I technically haven't had a place to work...
+
+976
+00:39:17,409 --> 00:39:17,989
+In months.
+
+977
+00:39:18,090 --> 00:39:18,449
+Right.
+
+978
+00:39:18,449 --> 00:39:18,909
+Me either.
+
+979
+00:39:19,030 --> 00:39:20,949
+Because I got squeezed out of the shop.
+
+980
+00:39:21,070 --> 00:39:21,429
+Right.
+
+981
+00:39:21,550 --> 00:39:22,809
+Because there wasn't enough room in there.
+
+982
+00:39:22,969 --> 00:39:23,210
+Right.
+
+983
+00:39:23,269 --> 00:39:24,710
+So I was working out of my car...
+
+984
+00:39:24,710 --> 00:39:24,849
+Right.
+
+985
+00:39:24,909 --> 00:39:27,389
+...for at least two months.
+
+986
+00:39:27,550 --> 00:39:28,630
+He is the bum of computer people.
+
+987
+00:39:28,710 --> 00:39:28,849
+Yeah.
+
+988
+00:39:30,269 --> 00:39:33,730
+So we get the classroom put together, and my office is put together, and I'm like,
+
+989
+00:39:33,769 --> 00:39:35,409
+yes, I can sit down and work.
+
+990
+00:39:35,630 --> 00:39:39,909
+I'm going around putting wall plates on all the switches and power plugs.
+
+991
+00:39:40,170 --> 00:39:40,429
+Right.
+
+992
+00:39:40,670 --> 00:39:42,489
+So we get around to...
+
+993
+00:39:42,489 --> 00:39:48,449
+Randall puts the wall plate on the light switch, so it's not a gaping hole with a switch in
+
+994
+00:39:48,449 --> 00:39:50,329
+the middle of it, and he goes, hey, check it out.
+
+995
+00:39:50,329 --> 00:39:54,469
+He flips the switch off, and it turns out that all of the outlets in my office are on
+
+996
+00:39:54,469 --> 00:39:55,110
+that switch.
+
+997
+00:39:55,869 --> 00:40:00,150
+Shuts off my computer, and he turned it right back on and blew up a motherboard in my machine.
+
+998
+00:40:00,289 --> 00:40:00,670
+Hey, no, wait.
+
+999
+00:40:00,789 --> 00:40:01,289
+Here's a...
+
+1000
+00:40:01,289 --> 00:40:02,449
+You had multiple problems here.
+
+1001
+00:40:02,510 --> 00:40:04,530
+Your battery backup didn't do its job.
+
+1002
+00:40:04,889 --> 00:40:09,289
+It turns out that my battery backup was slightly underrated for the new upgrades I had put
+
+1003
+00:40:09,289 --> 00:40:10,510
+Yeah, so how is that my fault?
+
+1004
+00:40:11,380 --> 00:40:12,380
+Yeah, I'm still blaming you.
+
+1005
+00:40:13,760 --> 00:40:18,869
+So it's always going to be your fault, and now the guys at the shop, you know, they just
+
+1006
+00:40:18,869 --> 00:40:20,289
+kind of hammer Randall about this.
+
+1007
+00:40:20,349 --> 00:40:20,469
+Whatever.
+
+1008
+00:40:21,289 --> 00:40:22,409
+Randall finally made a mistake.
+
+1009
+00:40:22,429 --> 00:40:24,710
+He broke Mike's machine, so...
+
+1010
+00:40:25,590 --> 00:40:30,610
+If you want to be part of the show, 751-1041, let's see if we can get a couple of calls
+
+1011
+00:40:30,610 --> 00:40:30,889
+in here.
+
+1012
+00:40:30,929 --> 00:40:31,650
+Let's talk to Byron.
+
+1013
+00:40:31,690 --> 00:40:32,150
+Hello, Byron.
+
+1014
+00:40:32,349 --> 00:40:33,849
+How are you doing, guys?
+
+1015
+00:40:34,010 --> 00:40:34,190
+Good.
+
+1016
+00:40:34,210 --> 00:40:34,769
+How can I help you?
+
+1017
+00:40:35,110 --> 00:40:38,329
+Hey, I just want you to know I listen to you guys every weekend when I'm out in the garage
+
+1018
+00:40:38,329 --> 00:40:42,710
+and I find your show really informative, but a problem I'm having, I have an old desktop,
+
+1019
+00:40:43,130 --> 00:40:49,690
+and I got myself a new notebook, and I'm trying to do the crossover cable, and I did the...
+
+1020
+00:40:50,030 --> 00:40:51,059
+It's called the Wizard.
+
+1021
+00:40:51,219 --> 00:40:51,619
+It's called the Wizard.
+
+1022
+00:40:51,639 --> 00:40:57,860
+Both of them hooked up with one with the IP address, the 192.168.0.1, and the other machine
+
+1023
+00:40:57,860 --> 00:40:58,880
+to 0.2.
+
+1024
+00:40:58,940 --> 00:41:05,309
+When I try to look at the directory, like, you know, not enough service, storage is a...
+
+1025
+00:41:05,800 --> 00:41:06,400
+Let's see.
+
+1026
+00:41:06,420 --> 00:41:09,519
+Not enough service to process command.
+
+1027
+00:41:10,940 --> 00:41:11,239
+Okay.
+
+1028
+00:41:11,440 --> 00:41:13,070
+Looked on the internet.
+
+1029
+00:41:13,210 --> 00:41:14,909
+They're talking about some IP stacker size.
+
+1030
+00:41:15,929 --> 00:41:19,170
+Yeah, well, that particular error can be caused by all kinds of things.
+
+1031
+00:41:19,289 --> 00:41:19,550
+Okay.
+
+1032
+00:41:19,809 --> 00:41:22,710
+Normally, it's a service that's not running on one of the machines.
+
+1033
+00:41:23,230 --> 00:41:26,150
+Okay, because I do have antivirus, and I turn that off.
+
+1034
+00:41:26,269 --> 00:41:26,860
+Mm-hmm.
+
+1035
+00:41:26,880 --> 00:41:28,000
+I turn off all the firewalls.
+
+1036
+00:41:28,019 --> 00:41:31,239
+I turn off all the firewall stuff, and it seems not to be able to get around this problem.
+
+1037
+00:41:31,699 --> 00:41:32,880
+No, and it's not going to help.
+
+1038
+00:41:33,519 --> 00:41:34,139
+Are they...
+
+1039
+00:41:34,139 --> 00:41:34,519
+Which...
+
+1040
+00:41:34,519 --> 00:41:35,980
+What operating systems are both of these?
+
+1041
+00:41:36,199 --> 00:41:36,219
+XP.
+
+1042
+00:41:36,559 --> 00:41:37,159
+Both XP?
+
+1043
+00:41:37,719 --> 00:41:38,079
+Yes, sir.
+
+1044
+00:41:38,199 --> 00:41:39,900
+And did you run the network wizard on those?
+
+1045
+00:41:40,039 --> 00:41:41,019
+Yes, I run both of them.
+
+1046
+00:41:41,119 --> 00:41:41,360
+Okay.
+
+1047
+00:41:41,360 --> 00:41:47,219
+I can see when I go inside and do the map drives and stuff, I can see the drives or
+
+1048
+00:41:47,219 --> 00:41:51,079
+the directories I have shared, but as soon as I click on it, things for a while, and
+
+1049
+00:41:51,079 --> 00:41:51,840
+then I get that error.
+
+1050
+00:41:52,500 --> 00:41:53,260
+Yeah, you know what?
+
+1051
+00:41:54,070 --> 00:41:55,570
+Unfortunately, it's an XP error.
+
+1052
+00:41:55,670 --> 00:41:57,210
+It doesn't occur in any of the other ones.
+
+1053
+00:41:57,389 --> 00:41:57,750
+Okay.
+
+1054
+00:41:57,750 --> 00:41:59,030
+And I haven't seen it in...
+
+1055
+00:41:59,170 --> 00:42:00,579
+Well over a year.
+
+1056
+00:42:00,659 --> 00:42:01,320
+It's been quite some time.
+
+1057
+00:42:01,519 --> 00:42:04,019
+Yeah, so I don't remember the answer to that.
+
+1058
+00:42:04,280 --> 00:42:04,619
+Okay.
+
+1059
+00:42:04,719 --> 00:42:07,960
+If you don't mind, after the break, I'll do some research during the break and see
+
+1060
+00:42:07,960 --> 00:42:11,159
+if I can remember finding the answer to what I had before.
+
+1061
+00:42:11,579 --> 00:42:13,199
+We'll see if we can get it to you over the air here.
+
+1062
+00:42:13,800 --> 00:42:14,139
+Okay.
+
+1063
+00:42:14,179 --> 00:42:14,699
+I'll be listening.
+
+1064
+00:42:14,880 --> 00:42:15,119
+All right.
+
+1065
+00:42:15,159 --> 00:42:15,699
+Thanks for the call.
+
+1066
+00:42:15,760 --> 00:42:16,239
+I appreciate it.
+
+1067
+00:42:16,360 --> 00:42:16,699
+Okay.
+
+1068
+00:42:16,699 --> 00:42:16,880
+Bye-bye.
+
+1069
+00:42:17,079 --> 00:42:20,269
+So far, one hour of the Computer Guru Show gone.
+
+1070
+00:42:20,670 --> 00:42:22,050
+We'll be right back after the news.
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index 0000000..f4d4925
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@@ -0,0 +1 @@
+and from my hand why don't people understand my intention computer running slow are you caught a virus does your computer seem to have a life of its own malfunction the computer guru is 751-1041 that's 751-1041 now it's mike swanson our computer guru on 104 on the truth welcome to the computer guru show my name is mike here to deal with your technology needs and treat you like a real person in the process give us a call 751-1041 if you'd like to be part of the show once again 751-1041 we'd love to help you out it's what we do it is what we do that's what we do man yeah all right so we are apparently living in the world of ipad 2 oh yes it has come it sort of you know dominated all of the entire last week yes it did so you know the first half of the week was everybody thinking what it's going to have and then the last part of the week is everybody i don't know if they're disappointed or just talking about what it actually does for them but it's not going to have and inflating yeah to a certain extent but uh we got a little audio we're going to play for yeah we have a new commercial they have a little commercial go ahead and play it chris had two is the culmination of literally two to three meetings it's truly incredible how little we did we knew that if we changed the color put pictures of water droplets on the desktop made it a little faster added two holes with cheap cameras in them then just kind of flattened it a bit people would just one of my favorite things about the ipad 2 launch is that i get to keep this tight black shirt which i think really pops against white backgrounds is ipad 2 incredible yes are you believing what i am saying partially because i have a non-specific ethnic accent absolutely a lot of customers will say what about me i just bought the old ipad and uh to you i say off obviously that uh that that audio is from from conan o'brien yes yeah team coco team coco yes and he he he opened that by saying well i think that you know apple's getting a little cocky about the whole thing um and to tell you the truth i think that the what they've done with this with the second ipad as far as said that it's going to have um is a good thing for it well yeah i think it'll help it out yeah absolutely i mean you're adding a faster processor dual core processor i mean how can it be a bad thing and you're keeping it at the same price a little thinner and a little bit thinner yeah it was hard to hold on to you know i never had a problem with mine yeah yeah i mean it's a little bit as i said 33 percent thinner and a little bit lighter i don't think the weight is going to be a measurement issue but the thinner you know that's that's nice and the faster um what is it cameras and you do facetime with each other yeah cameras doesn't really interest me a whole lot yeah but uh the faster processor for sure right especially you know when we were watching the demos and you know had the ability to run uh like do movie editing right and other types of activities that would require a full-fledged laptop or at the minimum to do uh it's kind of cool it is i think that's pretty nifty uh so i i'm curious what you guys think about you know this whole ipad 2 thing yeah have you seen it i mean have you seen the commercials for it or online and looked at it what do you guys think about it i mean and if you're one of the the lucky few that has uh recently purchased an ipad oh gosh yes hundred dollars you get a hundred dollar refund from apple oh do you really yeah so they're not really saying what conan says yeah that's that's true wow okay we'll get a hundred dollars uh back my wife's ex-husband just bought one last week all right so he'll get a hundred dollars back if he jumps through a couple of hoops with apple wow but uh yeah so if you recently purchased one you get a hundred dollars off you know just because the next one's coming out uh it comes in at the same price the new one comes at the same price as the old one so you're looking shocking to me actually yeah because normally when apple releases something they say well we added a two to it right uh so it'll be an extra three hundred dollars right right uh not in this case they're keeping it the same cost as it was before which is good i think the real story behind all this is where are the androids and all this i mean these guys the android came too late to the party right and they're still very late to the party i mean the mountain the motorola zoom not that not very fancy to me it's it's the closest thing they have yeah and according to some of the reviews that i've been reading on the zoom uh unfortunately it's an unfinished product right and uh but otherwise it actually steps up and is on par but it has a couple of sort of major issues that it needs to deal with before it can become a real contender and that's the difference apple doesn't release things with major issues like that so not typically well that's true it's usually well polished that is very very true you know what i need to know who's on the call who's online on there it's todd all right hello todd how are you how's it going i'm doing good hey uh yesterday i was on the uh computer for school um doing a bunch of uh four points and uh in the background i was running my school's website um and i was all of a sudden in the bottom right corner where the uh time is and everything uh pop-up blocked or came up that said you've been infected with spy just clicked on it because i assumed it was like my antivirus and when i clicked on it my everything froze i know i should have shut down the wireless connection at that point but i turned it off the computer and i rebooted it when i came back up um all that cop was changed the desktop now says uh warning you've been infected with spyware uh and then it goes on for aircraft so i'm not exactly sure if it's spyware or virus or what typically what you see those it's it's something called rogue antivirus it's an instant it's it's sort of a malware of type uh that installs itself to the machine and then it can't really do anything to your machine until you click on it which is considered an okay until you shut it off right so when it shows up down by the clock and you click on it that effectively gives it permission to do whatever it needs to do the machine to make your life unhappy right so um it's it's not good for you it's a square one it's a square one it's a square one it's a square one it's a square one machine you said no it's my own machine um i was just doing research and stuff and it seemed like other people when i got to class this morning said they were having issues with software that the or that with the program will use we would get whenever they download the links for the school it would say a file i downloaded but um it seems like i just came from that or something else well that's interesting is what type of application is that you're downloading um well it's supposed to be just powerpoints but it's running through a third-party website um to get these from a different school that that actually feel like divert you to the third website that page doesn't come up but it automatically starts downloading these these presentations so these powerpoints are being hosted by somebody right and it's very possible i mean i'm not saying it is but it's very possible that these uh the host is infected yeah there was a there was a virus going around last year that infected websites not really machines but infected websites so that when you went to those websites that your machine would then become infected yeah the website was the carrier if you were all right and then your machine would then infect other websites and then you would eventually become um um apparently when i looked into it this morning i find it It didn't do its self-update last month. Okay. It had on there. It was actually two months ago, and I just had assumed that it had. All right. Well, you need some new antivirus. All right. I would suggest that you probably not put Norton back on there. So uninstall that. Put something else on there, at least for the cleanup purpose. Use Avast. Okay. So A-V-A-S-T. Right. Go to my website and pull that down. Should I do that from a secondary computer then? Well, I mean, you don't need to do that. So just go ahead and pull that down. And install that and run a boot time scan. Okay. Afterwards, then you can start looking at other utilities just to make sure that everything's clean, like malware bytes or something like that. All the tools that we recommend are listed on the website. Right. Yeah, I've seen them, and I just should have gotten to it a long time ago. But I put it off and put it off, and now I'm paying for it. Well, you know, most of the stuff that we offer is free. So go ahead and download that. Run those scans and see how that works out for you. All right. If it turns out to be something that's harder to remove than that, then give us a call down at the shop and we can help you out. All right. Great. Yeah, I ran the add and delete programs and couldn't find anything in there that was out of the norm. All right, and that's not going to show up there. Oh, okay. All right. So just go ahead and run your tools, and let's see what happens. Great. Thank you much. All right. Appreciate the call. All right. Bye-bye. It's funny. The early version of this Rogan antivirus, actually, that's the only way you could get rid of it is through add and remove programs. You run all the virus removers you wanted, and you didn't get rid of it. It's because it was considered a real application. Right. Yep. Antivirus, I left it alone. Not anymore. We need to educate people. We do. If you want to be educated. To get educated, yeah. If you'd like to be educated, we're doing our first real class tonight. So if you want to be part of that, 4 o'clock tonight, we're doing the Windows 7 basic class. So if you are a new adopter to Windows 7, or if you're still on XP and want to know what you're going to be in for, if you do move up, or Vista, then give us a call, and we'll see if we can get you in the class. Yeah, we have a few spots left open, so give us a call down at the shop. Howard's down there manning the phone right now, so you can give him a call at 304-8300. Have him put your name on the list. He'll give you in. For people who are listening to the radio show, we will do a two-for-one. Two-for? Yep, so you buy one seat, you get to bring a friend. Ah, very nice. Or, you know, spouse or whatever. All right. Some other individual, other than yourself. Very nice, I like it. Well, including yourself. Right. We don't want you to just buy a ticket and then not show up. Well, unless you buy both of them for somebody else. Oh, that's true. See? All right, so two-for-one if you listen to the radio special, and you'll have to mention that to Howard, because otherwise he won't know what... And what's the what, Brad? What price? $40. $40 for two hours. Yeah, $40 for a two-hour class. You will learn everything you need to know about Windows 7. The reason we say it's a two-hour class is because I had to have something to put on the schedule. Right. If it's anything like the radio show or any time else we get in front of people and start talking, it'll probably run on more than that. This show would run along if we could, but, you know, we have people behind us and we can't run along. But otherwise it probably would. Me and Mike talked for hours after this, so... Right, and we talked with customers afterwards. So it'll run on as long as you guys have time. If you have questions, essentially. Yeah, so we'll run you through the software. We'll teach you everything you need to know about Windows 7, how it operates, what changes have been made, things to look out for if you're used to older operating systems, and just make you feel much more comfortable within 7. Right. You know, last week we had the meet and greet, and we had a bunch of nice people stop by, and I want to thank everybody who stopped by. It was great. It was very nice, and thanks again to Chick-fil-A for providing food, which was very nice. Today they're not doing that, so bring your own food if you want food. Yeah. I didn't ask her. You probably would have brought food. Oh, I know, I know. But, yeah, it's... I hope that we can get some people down there and teach them. Oh, yeah. Because we get so many questions every week about, well, how does this work, and what happens here? And we want to be able to take these opportunities and get in front of you and actually answer your questions directly. For a, you know, normally when people come in and ask questions in the shop, we're usually in between, you know, 50 machines. Right. And there's customers coming in and out, and the phone's ringing like crazy. And it's hard to devote a whole bunch of time to sit down and talk with somebody about their, answer all their questions. Right. And so this gives us an opportunity or a forum to actually have the time set aside, and it's devoted completely to answering questions. Absolutely. And it's actually cheaper than what we would charge to have somebody sit in the shop for an hour and talk to them. Right, because we're doing a group thing. So the group rate is going to be great. So if you want to be part of the classroom tonight, give us a call down at the shop, 304-8300, or you can call us here, 751-104-7000. We'll get you on the list and see what we can do to make you feel much more comfortable about the operating system. Future classes are going to include things like how to use your Android or iPhone. Right. And so you know how to use all the features. Right, or the iPad. Yeah. Any of those devices, most people that use them, they really don't scratch the surface of what they can do. Yep. Especially with the Android phones. I think that there's a lot of people that use it for address, you know, address book and calendar. Right. And it does so much more. Like an over-globified phone pilot. Right. Yeah. It does much, much more than that. So these types of classes we're going to bring in, we're doing a child safety course coming up. I'm looking forward to that one. How to keep your kids online and actually show you the ways that kids will try to get around it. Yep. So you understand how it works and what the mechanisms are in there to keep it safe. We're going to do some social networking classes. Yep. So if you want to. If you know somebody, and I know you do, that is not very proficient with. Like Facebook and Twitter. I do know somebody. Besides me. Oh. That, and mine is not by that I don't know how it works. You just don't want to. I just don't want to. Right. We will teach, you know, because there's, we get lots of, let's just say, Oro Valley calls. Right. Right. And they're like, well, I want to learn how to use Facebook so I can keep in touch with my kids and my grandkids. Right, right. Absolutely. And often that comment comes up right at the end of a service call. Right. Right. And so it's like, well, we could charge you another hour. And sit out here and teach it to you. And most of them opt not to do that. Well, yeah. So this way we can get a group of people together and teach them everything they need. Don't get into Skype classes. I mean, I actually plan on doing some like Photoshop classes, all the other classes too. So it should be pretty cool. Well, we're going to take a quick break. All right. When we get back from the break, we're going to answer phone calls and talk to you about more technology stuff. It's going to be an iPad day for the most part. So call us up and give us your topic of the day. Okay. Okay. Okay. Tell me what you think about it. Do you think Apple really set the standard with the tablet? Do you think that's how it works? Yes, they did. You're not supposed to buy us the answer. This is the Computer Guru Show on 104.1 The Truth, Tucson News Talk FM. Computer Guru Show. My name is Mike. Here to deal with your technology needs and treat you like a real person in the process. Great to hang out with me here doing our thing. As always. As always. Still working the boards, mostly. What's that supposed to be? I don't know. Anybody been following the whole Charlie Sheen thing? Oh, man. I mean, I know it's totally not technology. I watch technology. I watched Hot Shots last night. Did you? That's about it. He's an F-18. Yeah, I told my wife. Well, I watch it. My wife's really not watched Hot Shots before. I'm like, you see who that's right next to him? It's like, who? I was like, that's John Cryer. That's from, you know, because he's in Hot Shots from, you know, Two and a Half Men. Right. Anyways, whatever. She got kicked out of the whole Chihuahua. They kept on sitting there. It was totally hilarious. It was hilarious. I just want you to know. It was. It was hilarious. I'm rolling over here. I know. I see it. Yeah. Shut up. You see it all happening. Shall we make some calls? Yes, let's. All right. Are you done coughing now? I'm okay. You have a cough button. I do. I pushed it. Tom, how you doing? Good. I'm doing okay. How can I help you? I'm trying to figure out how to transfer email from my Microsoft Office Live small business domain to a Gmail account. When I do the Gmail import wizard, the little message didn't identify your domain, but. Okay. It's a live account? There's a little small thing where you can, and I guess it's an account. I can access it. I don't know, but I'd like to switch my emails. I'm over to account profile Gmail if I can, but I can't get the Gmail importer to work for me. Okay. Now, the live accounts are usually pop.live.com or mail.live.com. Right, like a .live.com, yep. And then when you put that in, it doesn't work for you? No. Does it give you a specific error for that? Just because it can't find it? Email can't identify your POP server. Please enter your POP server information. I did a little bit more research, and I found Whois, I think. Right. And it said. Type in your domain information. The name of my server. It said to tell me that one is the incoming server and one is the outgoing server. Did it list an MX record? Okay, so the NSs are name servers. Name servers. They don't have anything to do with mail. You can use something called MX Toolbox. MX Toolbox, okay. So go to mxtoolbox.com, type in your domain name. Okay. And it will come back with your mail servers. Now, it'll give you the name of the mail servers, but live, or Microsoft, has an interesting way of doing things when it comes to grabbing mail. Okay. So, generally, they want you to have a certain type of account, or at least enable POP access on the account if you want to be able to pull the stuff down via POP. Are you using, like, have you been doing everything online, or do you have, like, Outlook, or? Well, I do have Outlook, and actually, I tried downloading the Outlook connector as well. Right. And I went through that whole process, typed in what information I could. Did a little test, four or five different criteria. See, I'm wondering. I know regular live mail has POP access. I'm wondering if this business line. I've never used a business line. I've never used a business line live, if it, in fact, has POP access. Well, I bet you it's turned off. Yeah, that may be. So, there may be a setting in there, same as in Gmail, by the way. Okay. Where you can turn on and off POP and IMAP access to the accounts. Oh. So, I would look in there and see if there's a way to turn it on. Now, I don't use any of the live services, just because, I don't know, I don't really care for them a whole lot. Right. Well, that's essentially why I'm. Yeah, I was going to. I just don't want to lose how many emails that I've got. So, even if I could download the stuff into. Well, there's going to be a way to get it out of there. And I'd love to help you more with this, but I'm sort of in the dark here, because I'm not super familiar with the live services. Okay. But, if they are like any of the other services, that there's probably an option to turn on and off POP and IMAP to those accounts. Okay. So, it can turn on and off. Well, not Gmail. No. In the live services. In the live services. Okay. And that's where I would go with that. And I have a question, actually. So, this is for your business mail. Is it, you only need one mailbox, just for you, or is it multiple mailboxes? There's two. I'm actually splitting off my information from the other. I'm splitting off my information from the other user account. So, two separate emails underneath. Have you given any thought to Exchange email? I have. I actually looked online. They have a cloud. I guess it's a cloud-hosted, like, Exchange online. Have you heard anything about that? Well, we offer one of those, actually. Oh, you do? Yeah. So, if you're interested in talking a little bit more about that, we can do that. What we can do is we can put you on hold and have Crystal get your information, and we can talk with you a little bit more in this after the show. Okay. And maybe help you at least get your mail. Get your mail out of the live services so that you can put them wherever you like. I plan on being down at your class later on tonight. I heard for that the other day. Well, great. We'll see you then. I'll bring you in with me there. Yeah, sounds great. Okay, thank you. All right, thanks for the call. Okay. Wow. So, I don't know how live works. We're going to have to check that out. Well, I know how basic live works, but I have a feeling a bit of this live business is a little bit different. It sounds to me like they're trying to emulate the Google apps. Yes. Yeah, the Google. Because the Google apps is way different, too. It just doesn't work right away. You have to do it. You have to jump through. A couple hoops. Set some MX records and go crazy. Well, stick around. We've got a news break coming up here. If you'd like to be part of the show, 751-1041. If you'd like to learn something, you want to be taught about Windows, go ahead and give us a call about the class, 751-1041, or call us down at the shop, 304-8300. This is the Computer Guru Show on 104.1 The Truth, Tucson's Newstalk FM. We'll be right back after the news. The Guru Show. My name's Mike. Here to deal with your technology needs and treat you like a real person in the process. Give us a call, 751-1041, if you'd like to be part of the show. Let's take some questions. We're going to start with Charlie. Hello, Charlie. How are you doing? Hey, good afternoon, Mike and Randall. Randall is not back in the room yet, but I'll tell him you said hi. I have a slight problem. I just got back online, got a Windows XP Dell computer here, and my Firefox works fine. I can access Internet, but I just downloaded Internet Explorer because it was broke, and it can't seem to log on. What can I do? Okay, so how is Internet Explorer broken? I'm not sure. It's been quite a while since I've been online, and somehow or another, I've never been able to do Windows updates. That's what I've been trying to get is the Windows updates, and when it tries to load it, it comes up with an error saying that it thinks the firewall ports are ports 80 or 443 or something are set wrong, but I'm running the stock settings, the default settings for the firewall. I even turned it off, and it still can't find an Internet connection. Okay, so there's two tools I'm going to recommend that you run. Do you have another machine? That you can get online with? Oh, yeah, I can get online. Uh-huh. Okay, so there's two tools for Windows XP that are very useful when dealing with these types of issues, one of which is called DialFX. That's D-I-A-L hyphen A hyphen fix, F-I-X. I have that. Okay, run that and tell it to reset Windows updates, and that'll help a lot. The second one you're going to want to try out is something called, what's that, Winsock XP? Yeah, Winsock XP. Winsock XP, and what it'll do is it'll reset all the IP stacks on an XP machine. Do not run this if you're not on XP. All right? Both of these, by the way, both of these tools are XP specific, so if you're running Vista or 7 and you have a similar problem, it's not a good idea to try to run DialFX on your machine. All right. So, DialFX is good for that type of stuff, and reset the Winsock stack. I can't speak today. I know this. Oh. Okay. Okay. Okay. Let's get back online again. The other thing that you need to check is whenever you get SSL errors, in Internet Options from the control panel, there is a clear SSL state button inside of Internet Options. Right. And what that does is it resets all of your SSH stuff, all the port 443s and all the security certificates that you've accumulated over time. And under which one? It's in Internet Options. Internet Options. Okay. I forget which tab it's on, but I think it's on the content tab. And you clear the SSL state, and that will also help. Anytime you're dealing with SSL problems, though, where you end up with Windows Update problems, one of the first things you need to check is the date and time on the machine to make sure that it's accurate. Because if the date is off, you can't access a secured site. That seems not to be a problem here. Okay. One other question. You've heard of Lenovo laptops? Yes, I have. What do you think of those? I think they used to be IBM. Yes. They're all right. They're good machines. They're good machines. Are they as good as HPs? Well, it depends on which model. I don't know. I might have to go the other way around. Are HPs as good as Lenovo's, probably? Yeah. Most of the time, you're going to have a better experience with a Lenovo than you are with the, let's say, the cheaper HPs. Yeah. And what about the better HPs? When he says cheaper, he means an HP under $700. Ah. Right. So if you're talking about a $1,000 HP, then we're probably talking the other way around. Okay. But in the sort of standard market, the $600 to $900 or so. $600 range, your little Novos, I think, are a better buy. As long as they have the i3s or the i5s in them. Well, i3s for sure. I mean, I'm not a huge fan of the i5s and the laptops yet, just because they are rather power hungry. But it's nice to have that kind of speed. All right. Well, thanks a lot for your help. All right. I appreciate the call. Bye now. Why are you looking at me like that? I'm not. All right. So the i5s in laptops. And let me tell you why I'm not a huge fan of them, because I'm sure people are rolling their eyes. You're right. Anything when you're dealing with a laptop, everything equates to heat, right? And that's the one thing that's going to kill your laptop. So a faster processor consuming more power equals more heat. Yeah. And so more heat equals a machine that doesn't last as long. Well, this is the same reason why I wasn't very fond of the Pentium 4s being in the laptops. Because the Pentium 4 was like a little tiny nuclear reactor inside. Those things are hot. That's also why we never liked the AMD processors in any of the laptops. Because they used full-size desktop AMD processors, which never cooled properly, ran way too hot, consumed way too much battery power. I mean, unless you're buying a portable desktop, which like the Toshiba Cosmio, you know, that's a portable desktop. There's no laptop about that. Unless you're buying a portable desktop, you don't want a processor that fast, or not that fast, but that power-hungry and hot. All right. So the i3s, I think, are right now, as far as if you equate dollars to, you know, a dollar, cents? Dollars to, you know, degrees. Right. Right. So the i3 is a great deal. It's very fast. It's not very power-hungry. It works very well for, I would say, nearly every laptop application that you can run. And if you need something more powerful than an i3, then you should probably be looking at a desktop anyways. Yep. Let's take some more calls here. Let's talk to, who's next? Let's see, Ed. Hey, Ed, how you doing? Gentlemen, nice talking to you. I want a rarity for you. I don't have a problem, and I want to talk about the topic of the day. Hey, what do you know? Wow. My wife is actually thinking about getting an iPad 2. I am in love with and, you know, really digging my Nook color, actually. Right. I'm about to root it and basically make an Android tablet. He's going to Noot his Nook. Yep. Yeah, basically. Root it. Yeah, that's an interesting process. I've run through it a couple times on the, I have a color Nook that I've been experimenting with. Mm-hmm. And that's an interesting process, and it gets easier every time, which is nice, because they update it with much more, there's an automation to it now. Very nice. Whereas in the beginning, you had to go in there and do it manually. But... Have you tried the cupcake? Or not cupcake. Gingerbread? Gingerbread, yes. I have not done the gingerbread on there yet. You did the gingerbread on your phone, didn't you? Yeah, gingerbread's on the phone, but not on the Nook. Yeah, I'm probably going to stay on the Froyo for right now. Not a bad idea. Yeah. So, your wife's thinking about... Is she thinking about getting the iPad 2? Yeah, she's willing to hop into the iPad cult, so... Well, I will tell you this. I had big problems with the iPad in the beginning. Yes, you did. I was very much against it, because I had played with one, and I was just like, yeah, that's great, but it's not useful. No, no, no. Let's go back to the very beginning, though. When we, me and you were standing in a line, actually, let me rephrase that. When I was standing in a line to buy the iPads, and you came up and gave me a credit card and paid for them, but when I was standing in a line to get these iPads, from the very moment you were rolling... Rolling your eyes, like, oh, iPads, oh, they're terrible. And then we started opening it, and looking at it, and you're like, oh, they're still terrible. For months, you were saying they were terrible. Well, I had a problem... Something kicked in one day. I found a way to make it useful, and that was where it clicked for me. Okay. How did you make it useful? After finding ways to actually use it to do my job, with the help of an Android phone, where I could take it around with me and use it to input notes for customers, or update their tickets. Right. And work, right? With, like, I was showing you the Shell application, right? It became a work tool at that point, and I like tools. Right. Right? So I don't like things that don't serve a purpose. It just really bothers me. Well, that was your biggest complaint from the very beginning. Like, there's no market for this, because there is no... I mean, there's no market needed for it. You know, that's what you're... Well, they created the market, and I get that. And I was wondering how well people were going to adapt to it. Right. If it was going to turn into... If it really was just going to be a large iPad. Right. Or iPhone. iPhone. Right. And I had this notion, right? And I guess this is another one of those moments that you love. Right. Where I was wrong. Right? Where I said, I don't know how people are going to adapt to this. Right. And if they're going to be able to really make it useful without a real keyboard. That's the other thing that Apple has really done well. Oh, that keyboard's great, isn't it? With the iPads, and even the iPhones to a certain extent. Yeah. The touch typing on those. The touch typing. The touch typing on the actual keyboard. It's amazing. Is awesome. Yeah. As far as typing is concerned. I've seen Android try to replicate it, and they're nowhere close to it. Yeah, it doesn't work. No. Not nearly as well. So, I will say that, just for the record, I was wrong. And that everybody should know it. I guess what it comes down to, though, is, you know, what is your wife planning on using this iPad for? Really? She's just consuming internet stuff, and she doesn't want to carry her laptop around. So, web surfing. It bothers me. It bothers me that it doesn't have Flash, but that's personal. Yeah. But I can do that on my milk, and she can be happy with her. Well, actually, you know what? My theory about this whole Flash thing is, I really wish more people would jump on the bandwagon and get rid of Flash. I mean, I know that it's a viable thing, only because so many people are still using it. I mean, it needs to go away. It really does. You know, if Android were to get on the same Apple bandwagon, which they never will, and I can't blame them for it, but if Android would jump on the same bandwagon and say, okay, Flash, we're done with you. All of a sudden, HTML5 will become... It's going to become a reality. Well, both platforms do support it, though. Well, I know, but only one platform supports the Flash. Right. Well, if she's just going to be using it for surfing around and stuff, that's great, and it'll work well for her, and I'm sure she'll love it. And if she likes Netflix, I mean, it'll just work. I mean, mainly what I use it for, I'll tell you, is that during the day, I found it useful to use it as a tool. Right. Right? And in the evening, you know, I actually read newspapers or whatever on it, because I hate paper. It just really bothers me. It's useful in those aspects where it keeps me from being terribly bored. So, I think that it's okay. And it has some really cool games. And it does have some pretty awesome games. It does have some nice... I played this new one called iMoki. You get a chance to play it, Mike. iMoki Blast. It's really cool. I love the games of Plants vs. Zombies. Oh, yes. It's a classic. Plants vs. Zombies is awesome. Angry Birds, all those are great. Well, thank you for the call. I really appreciate it. Yeah, take care, guys. We should do... You know, we need to put that... An app corner? Yeah, well... Oh, that was another one of the classes that we're thinking about doing. Perhaps. It's free stuff. Right. Yeah. We know how everybody loves the free stuff shows. Yes. And the page on the website gets hammered a lot about, you know, free stuff. Mm-hmm. So, what we want to do is we're going to do a discount class instead of the normal 40. All right? We're going to do it for $10. You come in. You tell us what you want for free. We'll find it as far as a free alternative to whatever you're looking for. Now, we're not going to go pirate software for you or anything like that. Yeah. But we will find you a software equivalent or some free equivalent to do what you want to do. And... We don't already have an answer for whatever it is that you're looking for. I'll get my trolls in the back room looking for it. That's right. You have trolls? I do. Okay. Are they under our bridge? No. All right. So, where are we at here? Let's go ahead and take a break. When we get back from the break, we're going to take some more phone calls. If you'd like to be part of the show, 751-1041, tell us what you have to think about your technology needs. Because I want to straighten you out. Yeah? What? What the heck was that? I don't know. All right. Let's go to commercial. All right. We're going to break. We'll be right back. This is the Computer Guru Show. My name is Mike. Here to deal with your technology needs and treat you like a real person in the process. It is a day of just errors over here on the radio show. I can't speak today. I'm mixing sentences together. That's all right. You think an igloo is a food? I said icy. Icy is food. You said igloo. You said igloo first. Don't try to take it back. Don't try to take it back. You're like igloo. I said icy. We're talking about the code names that Google uses for the Android operating systems. Earlier, we mentioned gingerbread. The current new one is honeycomb. Yeah. They go in alphabetical order. So it was G. Now it's H. So it's honeycomb. All right, sir. I'm wondering, what's I going to be? And he said, well, you normally go with food. So I don't know. Igloo? No, no. I said food after that. So I said icy. Icy is a food. Icy is not a food. No. It's not a food. It's in part of the food group. It is. Let's take some more calls. We'll talk to Jeff. Hey, Jeff, how you doing? Hey, man. How you guys doing? Good show. Good show. Thanks, man. I got a video issue. I got about a four or five-year-old gateway machine, a desktop. And it came with a 66 NVIDIA video card. I took out about a year and a half ago and put in a 7200. That lasted about eight months. And then what's happened to me is I booted it up. It comes up. Everything's fine. It runs about six or eight minutes. And then it says no signal. The video goes out. And I get three concessive beeps every time it does. I can turn it back off, turn it back on, come on for six or eight minutes. And it does the same thing again. It just gets a – it goes blank. It says no signal. And it does three beeps every time. So I took that video card out, put in a 6200. That lasted about three months. And that's doing the same thing again. Where is your computer? The computer is on – well, it's in my back room there. It's hardwired to the Internet. Okay. Is it like in a cabinet or something? No, no. It's not. Not at all. Not at all. It's out in the open. In fact, I've got another, like another four-inch fan I put in there myself after I bought the machine. So I've got a bunch of things going in there, you know. The video cards you're putting in, are they made by EVGA? Yes, they are. There's your problem. There's my problem. You're smoking video cards. Yes, sir. Fans are probably dropping dead on those cards. It's a common thing for EVGA, which is how I guessed it. Okay. I've got a 7200 that I paid like $110 for, and I've got a 6200 that I came with the machine. But they bring that one up, too. I don't know what the deal was. Now they're really expensive and sort of cumbersome keychains. Yeah. Well, there's good news and bad news with the EVGA. They do have a lifetime warranty on them. The bad news is it's going to happen again. Right. So you're going to send them back and get them repaired. Yeah, well, here's the deal. I called up NVIDIA. They told me they no longer do that. They're with another company. So I said, just go ahead. You're going to have to call EVGA, not NVIDIA. Yeah, NVIDIA just makes the chip inside of it. EVGA is the one who puts it all together. Those are the guys you need to call. Okay, EVGA. All right. Nice. I wasn't sure. If I bring it down, can I get a video card for you guys to stick in there and see if it'll work? I mean, I'll change video cards. I don't care about a video card. Well, we can certainly throw one in there and see if it works for you. Yeah, because, you know what I mean, the machine does no good. It sits on my desktop, and it's not working at all. Other than that, I mean, it's a pretty good machine. It's got a couple gigs of RAM, and it runs pretty good. But I just don't know what the deal is. It'll run for six, seven minutes and pop out. So it's not my memory on my motherboard. It's memory on the... The three beeps gives it away, by the way. The three beeps confirms it. So if you get a triple beep at boot, you've got a video card problem. Yeah. Because it does... Every time it's running back on, it comes right back on and boots back up and just bam. Yeah, bring the machine on down. Let us take a look at it. We'll throw a video card in and see if that helps it. Great. All right. Appreciate the call. I appreciate it, man. Bye-bye. EVGA, man. Every time. It's fire in a box. Yep. Like MSI. MSIs are good. They're all right. Yeah. I've had some my issues with the MSI cards. You have issues with all your hardware. You know, motherboard's just dying because somebody flips the switch off. Because somebody... All right. Let me tell you about a little mishap that happened down at the classroom, by the way. Oh, it wasn't my fault. I'm going to blame it on you anyway. Okay. So we get the classroom all together here. We've got carpet in. The electrical's done. The walls are painted. We're putting our offices together. The windows are tinted. You know, we've got everything... Electrical work done. Right. Networking's all in place, and we're setting up machines, and I'm working on something because I technically haven't had a place to work... In months. Right. Me either. Because I got squeezed out of the shop. Right. Because there wasn't enough room in there. Right. So I was working out of my car... Right. ...for at least two months. He is the bum of computer people. Yeah. So we get the classroom put together, and my office is put together, and I'm like, yes, I can sit down and work. I'm going around putting wall plates on all the switches and power plugs. Right. So we get around to... Randall puts the wall plate on the light switch, so it's not a gaping hole with a switch in the middle of it, and he goes, hey, check it out. He flips the switch off, and it turns out that all of the outlets in my office are on that switch. Shuts off my computer, and he turned it right back on and blew up a motherboard in my machine. Hey, no, wait. Here's a... You had multiple problems here. Your battery backup didn't do its job. It turns out that my battery backup was slightly underrated for the new upgrades I had put Yeah, so how is that my fault? Yeah, I'm still blaming you. So it's always going to be your fault, and now the guys at the shop, you know, they just kind of hammer Randall about this. Whatever. Randall finally made a mistake. He broke Mike's machine, so... If you want to be part of the show, 751-1041, let's see if we can get a couple of calls in here. Let's talk to Byron. Hello, Byron. How are you doing, guys? Good. How can I help you? Hey, I just want you to know I listen to you guys every weekend when I'm out in the garage and I find your show really informative, but a problem I'm having, I have an old desktop, and I got myself a new notebook, and I'm trying to do the crossover cable, and I did the... It's called the Wizard. It's called the Wizard. Both of them hooked up with one with the IP address, the 192.168.0.1, and the other machine to 0.2. When I try to look at the directory, like, you know, not enough service, storage is a... Let's see. Not enough service to process command. Okay. Looked on the internet. They're talking about some IP stacker size. Yeah, well, that particular error can be caused by all kinds of things. Okay. Normally, it's a service that's not running on one of the machines. Okay, because I do have antivirus, and I turn that off. Mm-hmm. I turn off all the firewalls. I turn off all the firewall stuff, and it seems not to be able to get around this problem. No, and it's not going to help. Are they... Which... What operating systems are both of these? XP. Both XP? Yes, sir. And did you run the network wizard on those? Yes, I run both of them. Okay. I can see when I go inside and do the map drives and stuff, I can see the drives or the directories I have shared, but as soon as I click on it, things for a while, and then I get that error. Yeah, you know what? Unfortunately, it's an XP error. It doesn't occur in any of the other ones. Okay. And I haven't seen it in... Well over a year. It's been quite some time. Yeah, so I don't remember the answer to that. Okay. If you don't mind, after the break, I'll do some research during the break and see if I can remember finding the answer to what I had before. We'll see if we can get it to you over the air here. Okay. I'll be listening. All right. Thanks for the call. I appreciate it. Okay. Bye-bye. So far, one hour of the Computer Guru Show gone. We'll be right back after the news.
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+}
\ No newline at end of file
diff --git a/projects/radio-show/audio-processor/training-data/transcripts/2010-10-02-hr1/transcript.srt b/projects/radio-show/audio-processor/training-data/transcripts/2010-10-02-hr1/transcript.srt
new file mode 100644
index 0000000..defa86a
--- /dev/null
+++ b/projects/radio-show/audio-processor/training-data/transcripts/2010-10-02-hr1/transcript.srt
@@ -0,0 +1,2135 @@
+1
+00:00:00,150 --> 00:00:04,349
+From my heart and from my hand, why don't people understand my intention?
+
+2
+00:00:04,990 --> 00:00:06,209
+Computer running slow?
+
+3
+00:00:06,370 --> 00:00:06,690
+Avoiding.
+
+4
+00:00:06,910 --> 00:00:07,629
+Caught a virus?
+
+5
+00:00:07,910 --> 00:00:08,490
+Yeah.
+
+6
+00:00:08,910 --> 00:00:09,689
+Wait, wait.
+
+7
+00:00:09,789 --> 00:00:13,140
+Does your computer seem to have a life of its own?
+
+8
+00:00:13,519 --> 00:00:14,119
+Malfunction.
+
+9
+00:00:14,419 --> 00:00:15,560
+Need input.
+
+10
+00:00:15,939 --> 00:00:17,579
+The computer guru is here.
+
+11
+00:00:17,739 --> 00:00:18,399
+I got you.
+
+12
+00:00:19,039 --> 00:00:19,920
+Call in now.
+
+13
+00:00:20,420 --> 00:00:21,679
+751-1041.
+
+14
+00:00:21,920 --> 00:00:23,879
+That's 751-1041.
+
+15
+00:00:24,300 --> 00:00:25,679
+Now it's Mike Swanson.
+
+16
+00:00:25,940 --> 00:00:27,199
+Your computer guru.
+
+17
+00:00:27,500 --> 00:00:28,960
+On 104.1 The Truth.
+
+18
+00:00:31,039 --> 00:00:37,670
+Hello and welcome to the Computer Guru Show.
+
+19
+00:00:37,770 --> 00:00:38,369
+My name is Mike.
+
+20
+00:00:38,409 --> 00:00:42,170
+Here to deal with your technology needs and treat you like a real person in the process.
+
+21
+00:00:42,710 --> 00:00:48,219
+So far, Crystal has racked up two epic fails in a row.
+
+22
+00:00:48,340 --> 00:00:51,780
+And the show is only about a minute into it already.
+
+23
+00:00:51,979 --> 00:00:54,020
+So, how are you doing today, Crystal?
+
+24
+00:00:55,179 --> 00:00:58,200
+Other than losing my brain for a minute right there, I'm good.
+
+25
+00:00:58,619 --> 00:00:59,219
+All right.
+
+26
+00:00:59,380 --> 00:00:59,740
+Yeah.
+
+27
+00:00:59,840 --> 00:01:06,909
+So, for those of you who have listened often, it's a little bit of a, there's a pattern going on here.
+
+28
+00:01:07,209 --> 00:01:10,769
+So, Crystal, epic fails at the beginning of the show the last three weeks in a row.
+
+29
+00:01:10,829 --> 00:01:11,370
+So, it's awesome.
+
+30
+00:01:11,849 --> 00:01:17,950
+So, if you want to be part of the show, 751-1041, we'd love to talk with you and talk about any technology issues you might be having.
+
+31
+00:01:18,069 --> 00:01:18,590
+And it'll be nice.
+
+32
+00:01:18,629 --> 00:01:22,150
+I'll even try to resolve it without calling you any names or anything.
+
+33
+00:01:23,510 --> 00:01:26,260
+Because I normally don't call people names anyway.
+
+34
+00:01:26,980 --> 00:01:31,280
+Randall is out today because he has got some family emergencies that he's dealing with.
+
+35
+00:01:31,420 --> 00:01:35,819
+So, best of luck to Randall's family and hope everything's going well for him.
+
+36
+00:01:37,379 --> 00:01:38,359
+There's all kinds of stuff.
+
+37
+00:01:38,480 --> 00:01:45,670
+To go back to my failing really quick, since I was on the phone a second ago, at least I've gotten all the fails out of the way at the beginning of the show.
+
+38
+00:01:45,849 --> 00:01:46,269
+We'll see.
+
+39
+00:01:46,909 --> 00:01:49,569
+Well, no, I'm just saying, like, the past couple weeks, it was all at the beginning.
+
+40
+00:01:49,790 --> 00:01:50,629
+Yes, yes, all right.
+
+41
+00:01:50,730 --> 00:01:52,150
+And that was good for the rest of the show.
+
+42
+00:01:52,250 --> 00:01:53,609
+So, now you're doing great.
+
+43
+00:01:53,829 --> 00:01:54,109
+Yeah.
+
+44
+00:01:54,579 --> 00:01:57,700
+Do you know that one of the things that you can find on Google Street View is dead people?
+
+45
+00:01:58,870 --> 00:01:59,189
+No.
+
+46
+00:01:59,769 --> 00:02:00,090
+Apparently.
+
+47
+00:02:00,189 --> 00:02:02,269
+Are people looking for dead people?
+
+48
+00:02:02,489 --> 00:02:06,890
+No, they just happen to be just laying on the side of the road and the Google truck drives by and takes pictures.
+
+49
+00:02:07,599 --> 00:02:08,680
+And does nothing about it.
+
+50
+00:02:09,060 --> 00:02:09,520
+I don't.
+
+51
+00:02:09,520 --> 00:02:10,520
+Well, it was in Brazil.
+
+52
+00:02:10,560 --> 00:02:15,199
+And apparently, from the other pictures I saw that they took, there's people laying all over on the streets anyway.
+
+53
+00:02:16,389 --> 00:02:19,189
+Those just happen to be less alive than the other ones.
+
+54
+00:02:19,270 --> 00:02:21,310
+So, in Brazil, people just lay around on the street.
+
+55
+00:02:21,930 --> 00:02:22,770
+Is that what you're trying to say?
+
+56
+00:02:22,770 --> 00:02:25,500
+I think there's a lot of that, according to the pictures I saw.
+
+57
+00:02:26,460 --> 00:02:26,840
+Wow.
+
+58
+00:02:28,879 --> 00:02:34,090
+So, it's unknown whether or not the driver of the Google vehicle actually even noticed.
+
+59
+00:02:34,469 --> 00:02:36,289
+Yeah, because they're just driving around doing their thing.
+
+60
+00:02:36,330 --> 00:02:37,729
+So, I don't know.
+
+61
+00:02:37,870 --> 00:02:38,189
+I don't know.
+
+62
+00:02:38,189 --> 00:02:40,870
+If I saw somebody lying down by the side of the street.
+
+63
+00:02:40,990 --> 00:02:43,979
+I would automatically think there's something wrong with them.
+
+64
+00:02:44,039 --> 00:02:48,080
+But either maybe the streets are really clean in Brazil and people take naps on them a lot.
+
+65
+00:02:48,180 --> 00:02:48,580
+Oh, no, no, no.
+
+66
+00:02:48,580 --> 00:02:50,419
+Or they're just, you know, really drunk and passing out.
+
+67
+00:02:50,500 --> 00:02:52,039
+It certainly did not look clean.
+
+68
+00:02:53,039 --> 00:02:53,439
+Wow.
+
+69
+00:02:53,639 --> 00:02:54,240
+Who knows?
+
+70
+00:02:55,099 --> 00:02:56,300
+It's, what can I say?
+
+71
+00:02:57,770 --> 00:02:59,129
+If you, never mind.
+
+72
+00:03:00,270 --> 00:03:02,870
+Google, Google's taking pictures of dead people, which is awesome.
+
+73
+00:03:03,069 --> 00:03:10,030
+Now, there was somebody last year, actually, some kid who was faking it, laying on the ground and got all kinds of attention about it.
+
+74
+00:03:10,490 --> 00:03:11,689
+Because he was faking being dead?
+
+75
+00:03:11,949 --> 00:03:12,210
+Yeah.
+
+76
+00:03:13,639 --> 00:03:17,669
+And, you know, they got Google all up in arms about it.
+
+77
+00:03:17,689 --> 00:03:21,810
+You know, people were all upset that, you know, they were filming dead children on the street.
+
+78
+00:03:22,210 --> 00:03:23,870
+And it turns out the kid was faking it.
+
+79
+00:03:24,050 --> 00:03:25,610
+These guys are not faking, apparently.
+
+80
+00:03:26,919 --> 00:03:28,319
+I wonder how they verified that.
+
+81
+00:03:28,419 --> 00:03:29,180
+Maybe they went back later.
+
+82
+00:03:29,240 --> 00:03:29,560
+Yeah.
+
+83
+00:03:29,659 --> 00:03:30,159
+Did they?
+
+84
+00:03:30,259 --> 00:03:30,939
+Yeah, exactly.
+
+85
+00:03:31,039 --> 00:03:33,419
+Was somebody like, hey, that person's dead?
+
+86
+00:03:33,500 --> 00:03:37,659
+Or was it really obvious once you could actually see, like, look at it?
+
+87
+00:03:37,819 --> 00:03:39,419
+It was fairly obvious.
+
+88
+00:03:39,759 --> 00:03:40,360
+Fairly obvious.
+
+89
+00:03:41,419 --> 00:03:44,479
+So, are you irritated by commercials being louder than they should be?
+
+90
+00:03:44,620 --> 00:03:46,199
+You've probably heard about this in the news.
+
+91
+00:03:46,219 --> 00:03:53,180
+The CALM Act is when Congress is passing a law that says that commercials cannot be louder than the show, when you're watching TV.
+
+92
+00:03:53,180 --> 00:03:53,419
+Right.
+
+93
+00:03:53,639 --> 00:03:54,639
+Oh, that happens all the time.
+
+94
+00:03:54,659 --> 00:03:55,840
+You have to play with the volume?
+
+95
+00:03:56,879 --> 00:03:57,240
+Yeah.
+
+96
+00:03:58,280 --> 00:04:00,280
+I always thought it was a rule, by the way.
+
+97
+00:04:00,319 --> 00:04:03,620
+I always thought, wow, it should be a rule already.
+
+98
+00:04:03,879 --> 00:04:05,979
+I don't think there needs to be a law about it.
+
+99
+00:04:06,419 --> 00:04:08,340
+Here's the bigger issue of it for me, though.
+
+100
+00:04:08,439 --> 00:04:15,629
+I mean, the bigger problem for me is that there are certain salesmen, in order to sell their product,
+
+101
+00:04:16,350 --> 00:04:19,329
+think that the only way to sell that product is to scream really loud at you.
+
+102
+00:04:19,649 --> 00:04:20,269
+That's true.
+
+103
+00:04:20,550 --> 00:04:24,290
+Rather than have a product that's worth paying attention to,
+
+104
+00:04:24,430 --> 00:04:28,850
+they think that they have to amp up the volume on your commercial, you know, to get your attention.
+
+105
+00:04:29,689 --> 00:04:32,990
+And it's just like websites with music, by the way, for me.
+
+106
+00:04:34,180 --> 00:04:39,519
+Immediately, if I go to a website and it starts playing music of any kind, I am immediately off that page.
+
+107
+00:04:39,660 --> 00:04:40,680
+I don't even read it.
+
+108
+00:04:40,720 --> 00:04:43,850
+I just close it because it's, don't do that to me.
+
+109
+00:04:44,529 --> 00:04:46,170
+Yeah, that is pretty annoying.
+
+110
+00:04:46,170 --> 00:04:51,839
+I mean, I don't have that issue a lot because I don't have speakers on.
+
+111
+00:04:52,439 --> 00:04:54,180
+Well, I mean, okay, that sounds weird.
+
+112
+00:04:54,180 --> 00:04:56,160
+You don't have that issue at all if you don't have speakers.
+
+113
+00:04:56,500 --> 00:05:02,089
+Yeah, well, okay, because usually when I'm, I don't know, usually when I'm on the computer, it's here,
+
+114
+00:05:02,209 --> 00:05:06,769
+and unless I'm doing something involving audio, the speakers are turned off.
+
+115
+00:05:07,639 --> 00:05:08,319
+Yeah, that's true.
+
+116
+00:05:08,379 --> 00:05:13,720
+So sometimes I'll be looking something up or, you know, doing stuff that needs to be done,
+
+117
+00:05:13,819 --> 00:05:16,040
+and it'll be playing stuff, but I won't even know it.
+
+118
+00:05:16,040 --> 00:05:16,839
+You know what the point is for me?
+
+119
+00:05:16,860 --> 00:05:17,100
+Yeah.
+
+120
+00:05:17,100 --> 00:05:17,459
+Yeah.
+
+121
+00:05:17,459 --> 00:05:17,800
+Yeah.
+
+122
+00:05:18,079 --> 00:05:23,579
+a commercial you should you should be selling a product that's worth selling rather what that can
+
+123
+00:05:23,579 --> 00:05:28,839
+get people's attention on its own merits rather than just screaming at them and even making it
+
+124
+00:05:28,839 --> 00:05:33,899
+quieter might make get your attention just because you're so used to being loud right because you
+
+125
+00:05:33,899 --> 00:05:38,240
+if you can't go any louder try quieter maybe that'll make people go hey what's going on
+
+126
+00:05:38,240 --> 00:05:42,220
+um the louder thing is very irritating though especially like if you've got
+
+127
+00:05:42,220 --> 00:05:45,959
+in certain channels you know the regular programming is fairly quiet so you can't
+
+128
+00:05:45,959 --> 00:05:50,019
+turn it way up to hear it in the first place and then you have this commercial that's running at
+
+129
+00:05:50,019 --> 00:05:57,459
+you know 900 decibels and and blows your windows out that's a little irritating it bothers me
+
+130
+00:05:57,459 --> 00:06:02,560
+so i'm glad that they're putting some sort of rule in there but i don't think it should come
+
+131
+00:06:02,560 --> 00:06:06,920
+down from congress i think it should be more like a the network is more of an fcc thing well the
+
+132
+00:06:06,920 --> 00:06:10,379
+networks should say hey if you want to run commercials on our network or the individual
+
+133
+00:06:10,379 --> 00:06:16,189
+stations who say that then they have to you know to fall in line with with these particular volume
+
+134
+00:06:16,189 --> 00:06:16,550
+levels
+
+135
+00:06:17,189 --> 00:06:22,410
+um i i don't like the idea of government being involved in in anything as far as rules are
+
+136
+00:06:22,410 --> 00:06:27,350
+concerned when it comes to free speech so uh because somebody's going to make the argument
+
+137
+00:06:27,350 --> 00:06:30,910
+that it's a free speech thing you know they're going to say well i have the right to say it
+
+138
+00:06:30,910 --> 00:06:36,389
+louder than anybody else um i think that the the network should set some sort of rules up that say
+
+139
+00:06:36,389 --> 00:06:41,889
+these are the volume levels you have to hit or we'll auto level it for you and it seems to me
+
+140
+00:06:41,889 --> 00:06:46,269
+that technology exists i mean right here on this board there's volume leveling information
+
+141
+00:06:46,550 --> 00:06:51,819
+right here in front of me no there's not so there is it's all a thing of your imagination
+
+142
+00:06:54,009 --> 00:07:02,449
+oh crystal um it's it bothers me that that there's rules being put in place that are
+
+143
+00:07:02,449 --> 00:07:06,470
+that it should be first of all common sense and then secondly the network should control it or
+
+144
+00:07:06,470 --> 00:07:10,069
+the individual stations i don't think it should come down to the federal government telling us
+
+145
+00:07:10,069 --> 00:07:15,810
+to do or not do anything because that's just how i am it's just the way i operate it does seem like
+
+146
+00:07:15,810 --> 00:07:19,269
+what you're talking about it could become kind of a slippery slope where it's like okay well we find
+
+147
+00:07:19,269 --> 00:07:19,569
+this way and then we're going to do it the other way around and then we're going to do it the other way around
+
+148
+00:07:19,589 --> 00:07:24,800
+part of commercial is annoying too so let's just say you can't do that right right can't have any
+
+149
+00:07:24,800 --> 00:07:29,560
+flashy lights or anything like that yeah it seems like if they start doing that they could you know
+
+150
+00:07:29,560 --> 00:07:33,980
+keep doing more stuff yeah let's go ahead and take a call shall we let's see we're gonna pick
+
+151
+00:07:33,980 --> 00:07:40,110
+up the line here hello you're on the air computer guru yeah this is mike and crystal it is this is
+
+152
+00:07:40,110 --> 00:07:51,720
+randy i've been i have a two thing that happened on thursday night with your lights and okay i
+
+153
+00:07:51,899 --> 00:08:37,220
+don't know if you got in on that but the news i guess it was flash 10 one something like that 10.
+
+154
+00:08:37,220 --> 00:08:53,919
+right and then i watched this video um it's anti-climatic now uh ever since if i click on
+
+155
+00:08:53,919 --> 00:09:09,870
+internet explorer windows comes on and tells me awesome sorry on the wrong thing well i don't
+
+156
+00:09:09,870 --> 00:09:13,830
+you probably didn't click on the wrong thing probably what happened is you had sort of a
+
+157
+00:09:13,830 --> 00:09:18,750
+dormant infection that required a newer flash player to actually uh to take place which happens
+
+158
+00:09:18,750 --> 00:09:24,919
+every so often um and unfortunately without knowing exactly which infection you have it's
+
+159
+00:09:24,919 --> 00:09:30,659
+gonna be hard for me to tell you how to resolve that however there are some tools can you i mean
+
+160
+00:09:30,659 --> 00:09:35,080
+is the machine functional at all can you get around on it right now i can read exactly what
+
+161
+00:09:35,080 --> 00:09:42,110
+the message says it says that this is the microsoft security's essential alert this big red x program
+
+162
+00:09:43,889 --> 00:10:03,230
+attacker and that being part of the call c is the awesome isn't that great do you have another
+
+163
+00:10:03,230 --> 00:10:12,559
+browser installed on the machine expect on firefox fire okay so you've got a you've got a rogue
+
+164
+00:10:16,080 --> 00:10:22,460
+it's not by yourself uh unless uh if you can get to get to my website there's a tools section or
+
+165
+00:10:22,460 --> 00:10:29,389
+like a links and free stuff yeah i have uh run a vast my boot didn't find anything and malware
+
+166
+00:10:29,389 --> 00:10:42,049
+bites i didn't find anything you're in trouble then it probably actually is microsoft security
+
+167
+00:10:42,049 --> 00:10:47,899
+all right the anti uh my brain is not working hold let me drink caffeine here yeah get some coffee
+
+168
+00:10:47,899 --> 00:10:54,570
+um microsoft security essentials okay uh chances are those what's happened is security essentials
+
+169
+00:10:54,570 --> 00:10:56,090
+is confuzzled
+
+170
+00:10:57,000 --> 00:11:02,610
+it thinks that everything that's an executable is an infection and and that's possible i haven't
+
+171
+00:11:02,610 --> 00:11:06,429
+seen it with security essentials i've actually seen it with other antiviruses before and i'm
+
+172
+00:11:06,429 --> 00:11:12,909
+on windows x i can't believe i can get something that dangerous on a dial-up but no you can still
+
+173
+00:11:12,909 --> 00:11:20,700
+get it just slower so um you should probably bring it down let me look at it okay and uh
+
+174
+00:11:20,700 --> 00:11:24,080
+what can get you straightened up and cleaned up and i'm still running the antivirus special by
+
+175
+00:11:24,080 --> 00:11:30,950
+the way it's it's cheaper than normal cheaper than for the formal lights out there i would say
+
+176
+00:11:30,950 --> 00:11:33,730
+be cautious yeah well the the difference is
+
+177
+00:11:33,950 --> 00:11:39,009
+that when when i say it's cheaper than normal it doesn't mean that it's it's uh just some airplane
+
+178
+00:11:39,009 --> 00:11:45,000
+flying low yeah there should be some better picture than that i was really i sacrificed my
+
+179
+00:11:45,000 --> 00:11:49,720
+whole computer for watching an airplane land this airplane's landing at davis
+
+180
+00:11:50,899 --> 00:11:56,320
+that's not a ufo there goes my computer yeah well thanks for the call bring it on by let me look at
+
+181
+00:11:56,320 --> 00:12:07,139
+it and one more quick thing is that the button that will will try to for commercials well that's
+
+182
+00:12:07,139 --> 00:12:09,000
+pretty interesting oh yeah and i think
+
+183
+00:12:09,440 --> 00:12:14,799
+magnivox does that as well the older magnivox yeah you have to take two that comes with the tv
+
+184
+00:12:14,799 --> 00:12:21,120
+and there's a certain setting that you use that will make all yeah well i know that they used to
+
+185
+00:12:21,120 --> 00:12:26,450
+offer that with some tvs but my tv doesn't do it i'll tell you that much okay thanks for the call
+
+186
+00:12:26,450 --> 00:12:30,809
+if you want to be part of the show 751-1041 we'd love to talk with you about whatever technology
+
+187
+00:12:30,809 --> 00:12:36,350
+issues you might be having we're going to talk about some tv act here actually google tv and uh
+
+188
+00:12:36,350 --> 00:12:53,549
+apple tv and other tv anyway stick around we'll be right back welcome back to computer guru show
+
+189
+00:12:53,789 --> 00:12:56,750
+my name's mike here to deal with your technology needs and treat you like a real person in the
+
+190
+00:12:56,750 --> 00:13:01,470
+process give us a call 751-1041 if you'd like to be part of the show and we can see what you do to
+
+191
+00:13:01,470 --> 00:13:08,580
+answer any of your issues we'll un-issue-fy you because uh so many people have issues including
+
+192
+00:13:08,580 --> 00:13:16,399
+you uh yeah well right now i'm having issues with the the kqth network as far as getting online um
+
+193
+00:13:16,399 --> 00:13:23,120
+i'm not having any issues like that yeah yeah yeah i don't want to hear it so here's the deal
+
+194
+00:13:23,120 --> 00:13:26,019
+is that at the old studio before we moved into the studio we were at the old studio and we were at the
+
+195
+00:13:26,039 --> 00:13:33,259
+new fancy state-of-the-art awesome looking studio um i could get online pretty easy
+
+196
+00:13:34,039 --> 00:13:40,980
+not so much anymore and the old studio is much more cave-like yeah there are no windows no
+
+197
+00:13:40,980 --> 00:13:46,399
+windows i actually you know i miss the old studio i like the i kind of do too especially since it's
+
+198
+00:13:46,399 --> 00:13:53,580
+a lot closer to my house yeah well yeah i'm all irritated now because uh i use an instant messenger
+
+199
+00:13:53,580 --> 00:13:57,720
+to communicate with crystal as far as who's calling and a brief description of their problem
+
+200
+00:13:57,879 --> 00:14:05,659
+and at the moment uh it isn't working well it is now but it has been not working the entire show
+
+201
+00:14:05,659 --> 00:14:11,850
+so far so i've just been guessing on who i'm talking to interestingly enough there they sort
+
+202
+00:14:11,850 --> 00:14:16,669
+of have a corporate policy to lock me out of here which is probably why it wasn't working but never
+
+203
+00:14:17,039 --> 00:14:23,330
+stops me from getting online so let's take another call here we're going to talk to joe hello joe how
+
+204
+00:14:23,330 --> 00:14:29,309
+you doing hi thank you how are you i'm i'm wonderful how may i help you great um i was
+
+205
+00:14:29,769 --> 00:14:35,350
+i just actually had this problem um fix itself but i'm wondering if it's a problem even though
+
+206
+00:14:35,350 --> 00:14:41,950
+it's fixed um i have a gmail account and i have a university account i have my university email
+
+207
+00:14:41,950 --> 00:14:49,490
+going into the gmail account and um i just i was wondering what was going on because i i usually
+
+208
+00:14:49,490 --> 00:14:56,480
+get a lot of email haven't been receiving anything and about five minutes ago i received 30 emails
+
+209
+00:14:56,480 --> 00:14:59,740
+um and some as far back as the
+
+210
+00:15:00,080 --> 00:15:08,440
+yeah well that's interesting yeah yeah i thought but i would get like one or two here or there
+
+211
+00:15:08,440 --> 00:15:17,039
+and but i mean nothing and all of a sudden these 30 emails came up and i'm wondering is it i mean
+
+212
+00:15:17,039 --> 00:15:23,649
+is that normal all right so how are you checking your email um i go to my gmail and it also syncs
+
+213
+00:15:23,649 --> 00:15:31,220
+up to my blackberry so that i can when something comes in it comes up on the blackberry okay so
+
+214
+00:15:31,220 --> 00:15:32,659
+you have a university account
+
+215
+00:15:32,840 --> 00:15:38,399
+that you're checking with the gmail account yeah and you suddenly got a whole bunch of messages
+
+216
+00:15:38,399 --> 00:15:48,720
+all at once in your gmail account even if you go to my university account it actually forwards
+
+217
+00:15:48,720 --> 00:15:54,559
+everything over automatically so none of them appear in my inbox at all anyways so if i were
+
+218
+00:15:54,559 --> 00:15:59,559
+to go there i wouldn't see anything anyways right everything goes right over but i was wondering
+
+219
+00:15:59,559 --> 00:16:05,539
+because i i get quite a few emails and nothing happened and all of a sudden well i'm just going
+
+220
+00:16:05,539 --> 00:16:07,179
+to have to take a guess on this and
+
+221
+00:16:07,580 --> 00:16:13,460
+because i i don't know exactly how it's set up and all of that so i will give you uh let's just say
+
+222
+00:16:13,460 --> 00:16:17,840
+an educated guess we'll eliminate some some possibilities based off of what we know in the
+
+223
+00:16:17,840 --> 00:16:23,840
+world i would suggest that it's way more likely that there was some sort of a transfer agent
+
+224
+00:16:23,840 --> 00:16:29,620
+problem or a mail server problem on the university side than there is that google suddenly stopped
+
+225
+00:16:29,620 --> 00:16:35,019
+working for you for a couple of days okay uh so i imagine that maybe there was some type of an
+
+226
+00:16:35,019 --> 00:16:37,139
+issue where mail got hung up in the queue
+
+227
+00:16:37,580 --> 00:16:44,820
+on the university side then finally just went through but i i mean i really can't imagine that
+
+228
+00:16:44,820 --> 00:16:51,039
+there is some issue large enough to cause a google server to misbehave for longer than a minute or two
+
+229
+00:16:51,039 --> 00:16:57,899
+oh okay and you know what i mean i i will probably confirm that then on monday i'll just ask a few
+
+230
+00:16:57,899 --> 00:17:02,519
+other people and see if they have the same problem then if they have sort of the same setup as i do
+
+231
+00:17:02,519 --> 00:17:06,819
+well i would like to know that but um you know it just seems to me that that's the most likely
+
+232
+00:17:06,819 --> 00:17:10,039
+explanation for what's going on there okay good
+
+233
+00:17:10,220 --> 00:17:16,690
+gosh all right well that's really good to me well thank you very much oh you're quite welcome
+
+234
+00:17:16,690 --> 00:17:24,559
+have yourself a wonderful day you do the same all right bye oh what a day i'm drinking my caffeine
+
+235
+00:17:24,559 --> 00:17:30,069
+so it's all good you're awfully cheery and it kind of scares me i know i've been in i've been
+
+236
+00:17:30,069 --> 00:17:35,269
+in a really good mood the last couple of days which is really weird i agree yeah because normally i'm
+
+237
+00:17:35,269 --> 00:17:41,299
+i'm a little weirded out right now a little cranky yeah sometimes sometimes sometimes and when you're
+
+238
+00:17:41,299 --> 00:17:43,180
+not cranky you're not usually like a little bit cranky you're not usually like a little bit cranky
+
+239
+00:17:43,200 --> 00:17:48,700
+as cheerful as you are right now really i mean it's not that you're like you know you're just like
+
+240
+00:17:48,700 --> 00:17:55,369
+mellow i guess yeah i'm usually pretty calm and what's funny is that it's similarly to the people
+
+241
+00:17:55,369 --> 00:18:03,279
+saying that you know i'm just pretty chilled you know and and patient usually um it's amazing i get
+
+242
+00:18:03,279 --> 00:18:07,319
+like three people a week that come into the shop and they'll be like oh are you the one on the
+
+243
+00:18:07,319 --> 00:18:12,670
+radio and i'll be like yeah and they'll be like you're way younger than i thought you'd be do i
+
+244
+00:18:12,670 --> 00:18:14,769
+sound that old i don't think so
+
+245
+00:18:14,890 --> 00:18:21,349
+but oh man i mean it's i don't know people people think i'm like 50 or something i don't think you
+
+246
+00:18:21,349 --> 00:18:25,470
+sound that old i don't know what the deal is but apparently i sound old on the radio
+
+247
+00:18:27,650 --> 00:18:32,849
+well maybe that or you just look young except that if they're thinking that you're 50 that is
+
+248
+00:18:32,849 --> 00:18:38,410
+i don't know they never give an age they just say you know i'm younger than i thought so maybe they
+
+249
+00:18:38,410 --> 00:18:43,170
+just think you look younger that could be it that could be a couple might just be a young looking
+
+250
+00:18:43,170 --> 00:18:45,049
+guy so i can either take it or i don't know i don't know i don't know i don't know i don't know
+
+251
+00:18:45,069 --> 00:18:49,529
+i can either take it as a compliment that i look younger than i sound or i can take it as a as a
+
+252
+00:18:49,529 --> 00:18:54,490
+compliment that i sound older than i or an insult as i sound older than i am yeah or maybe it's not
+
+253
+00:18:54,490 --> 00:19:00,130
+an insult i don't know uh but it's it's the same reaction from everybody it's not like there's a
+
+254
+00:19:00,130 --> 00:19:05,210
+different reaction it's if i if they come in the shop and they ask oh are you the one on the radio
+
+255
+00:19:05,210 --> 00:19:10,509
+and i say yes i know exactly the words they're going to come out of their mouth next you look
+
+256
+00:19:10,509 --> 00:19:15,690
+younger yeah i thought you'd be older you know at least they're not saying that you're uglier than
+
+257
+00:19:16,170 --> 00:19:23,180
+that would be a real insult well i do have a face for radio so oh my god so i sound old apparently
+
+258
+00:19:23,180 --> 00:19:27,720
+is really what it is now there's some somebody's making a big deal about this did you hear about
+
+259
+00:19:27,720 --> 00:19:33,680
+the shooting in texas that somebody went all crazy with an ak-47 in texas um did it happen
+
+260
+00:19:33,680 --> 00:19:41,460
+this week i believe so then no all right so apparently at the university of texas in austin
+
+261
+00:19:42,099 --> 00:19:45,799
+somebody decided to go to school with an ak-47 and start shooting people
+
+262
+00:19:45,799 --> 00:19:47,500
+and then shot him
+
+263
+00:19:47,519 --> 00:19:54,279
+himself you would think that the news would be about him going in there and shooting people
+
+264
+00:19:54,279 --> 00:19:59,359
+yeah right but there's a certain spinoff of the news that's saying you know how we could tell
+
+265
+00:19:59,359 --> 00:20:05,509
+he was going to shoot somebody he didn't have a facebook account what yes so people are drawing
+
+266
+00:20:05,509 --> 00:20:14,160
+the correlation between not having a facebook account and being a killer because obviously
+
+267
+00:20:14,160 --> 00:20:20,329
+you must be evil obviously he was anti-social he was a loner you could tell that he had like
+
+268
+00:20:20,970 --> 00:20:28,750
+no notes by his non-facebook page yeah because you know nobody nobody that is ever going to do a
+
+269
+00:20:28,750 --> 00:20:32,569
+bad thing is ever going to have a facebook facebook should not be this intertwined with the
+
+270
+00:20:32,569 --> 00:20:40,190
+the fabric of society it should not be that involved where you would be like if you know
+
+271
+00:20:40,190 --> 00:20:43,630
+what if you don't have a face count a facebook account i can't trust you because you might be a
+
+272
+00:20:43,630 --> 00:20:49,549
+killer you might i can't go look up all your personal information on facebook if if you don't
+
+273
+00:20:49,549 --> 00:20:51,670
+have a facebook account you obviously like to be a killer you might be a killer you might be a killer
+
+274
+00:20:51,690 --> 00:20:56,690
+social skills oh my gosh rather than you know rather than the people that would just talk to
+
+275
+00:20:56,690 --> 00:21:13,730
+each other in person stick around we'll be right back after the news welcome back to the computer
+
+276
+00:21:13,730 --> 00:21:17,150
+guru show my name is mike here to do what your technology needs and treat you like a real person
+
+277
+00:21:17,150 --> 00:21:22,869
+in the process give us a call 751-1041 if you would like to be part of the show crystal brought
+
+278
+00:21:22,869 --> 00:21:27,450
+up a good point during the break that uh maybe he was a the shooter who wasn't on facebook was
+
+279
+00:21:27,450 --> 00:21:33,559
+really upset because nobody was going to his his myspace page anymore that's what you get for not
+
+280
+00:21:33,559 --> 00:21:34,720
+checking my myspace
+
+281
+00:21:38,099 --> 00:21:43,940
+yeah myspace is you know it was it was huge it's still fairly big and it's in its own right
+
+282
+00:21:43,940 --> 00:21:51,019
+but yeah it is so dated it is so like last year you know i liked i liked how you could do your
+
+283
+00:21:51,019 --> 00:21:56,000
+whole profile thing on myspace though i did like that where you could you know have the background
+
+284
+00:21:56,000 --> 00:22:00,059
+and have a theme that was actually the biggest problem with myspace actually really yeah because
+
+285
+00:22:00,059 --> 00:22:06,730
+people would in a part people would embed malicious code oh viruses into their profiles and they didn't
+
+286
+00:22:06,990 --> 00:22:12,150
+like it was the tools that they've you know the pimp my myspace page yeah utilities they would
+
+287
+00:22:12,150 --> 00:22:18,150
+inject bad stuff into everybody's pages and then infect everybody that's no good i went there is
+
+288
+00:22:18,150 --> 00:22:23,250
+this page that helped you to create like your own thing like profile right that's the one i would
+
+289
+00:22:23,250 --> 00:22:29,329
+usually use so i'd get to i don't know i hope i didn't you were part of the problem yes you were
+
+290
+00:22:29,329 --> 00:22:35,000
+part of the problem now i know why you don't have a computer no oh i didn't have a computer way
+
+291
+00:22:35,000 --> 00:22:37,400
+before my space because you were
+
+292
+00:22:37,660 --> 00:22:42,920
+you were the killer of machines all right so do you have one of those android phones
+
+293
+00:22:42,920 --> 00:22:51,039
+no if you do fellow listeners if you do then uh you might be interested to know what's happening
+
+294
+00:22:51,039 --> 00:22:54,980
+with your data now you notice when you install an app on one of these phones it says hey
+
+295
+00:22:54,980 --> 00:23:00,799
+this application will have access to all of these types of data that available to it you know like
+
+296
+00:23:00,799 --> 00:23:05,619
+some of them say they'll have address to you or access to your uh the call state so it knows
+
+297
+00:23:05,619 --> 00:23:08,579
+whether or not you're in a phone call or you know you're in a phone call or you know you're in a phone call
+
+298
+00:23:08,599 --> 00:23:14,980
+gps locations stuff like that well it turns out that somebody built this really nifty utility
+
+299
+00:23:15,619 --> 00:23:21,819
+it's called taint droid and uh you can install it and it'll tell you what the applications are
+
+300
+00:23:21,819 --> 00:23:27,200
+doing with your data not necessarily here's the problem is that you you install the application
+
+301
+00:23:27,200 --> 00:23:33,140
+and it says hey this application has access to look at this information on your phone which is
+
+302
+00:23:33,140 --> 00:23:38,059
+fine if it's just looking but the point is is that they found that some applications are not
+
+303
+00:23:38,059 --> 00:23:39,079
+only just looking at the app but they're also looking at the app and they're looking at the
+
+304
+00:23:39,099 --> 00:23:46,000
+data but taking that data and sending it off to advertisers so for instance if you're um as an
+
+305
+00:23:46,000 --> 00:23:53,059
+example and a fake example by the way um you have like some rinky dink twitter app on your phone
+
+306
+00:23:53,059 --> 00:23:59,940
+not the real twitter one not the uh the official twitter application but one of the other ones that
+
+307
+00:23:59,940 --> 00:24:06,829
+came out earlier that particular application knows where you're at knows your gps location
+
+308
+00:24:06,829 --> 00:24:09,369
+has access to like where
+
+309
+00:24:09,529 --> 00:24:14,690
+you're at and all that stuff and they could be sending that to advertisers to say you're at this
+
+310
+00:24:14,690 --> 00:24:21,940
+location at this time now under normal circumstances that's probably not necessarily a bad thing or you
+
+311
+00:24:21,940 --> 00:24:27,670
+know it's not great but it's nothing harmful um and the reason i'm saying that is because we're
+
+312
+00:24:27,670 --> 00:24:34,309
+going to get to something that google's doing in a little bit um but there are other applications
+
+313
+00:24:34,309 --> 00:24:38,609
+that have access to more sensitive information like your address book or other files that are
+
+314
+00:24:38,609 --> 00:24:41,289
+stored on there or passwords that are saved for your gps location and they're going to be sending
+
+315
+00:24:41,309 --> 00:24:47,390
+that to your uh websites so these are are things where the developers need to be a little more
+
+316
+00:24:47,390 --> 00:24:53,190
+cautious and and google i think needs to do a better screening process as far as what applications
+
+317
+00:24:53,190 --> 00:24:58,029
+are doing with your data now google hasn't had a chance to really address this yet just because it
+
+318
+00:24:58,029 --> 00:25:05,410
+came out a couple days ago and it's being released the info their study is being released soon um i
+
+319
+00:25:05,970 --> 00:25:10,150
+suspect that google will probably address this in such a way that they will disallow access
+
+320
+00:25:10,150 --> 00:25:11,849
+to send data out to advertisers and they're going to be sending that to advertisers and they're going
+
+321
+00:25:11,869 --> 00:25:17,190
+to be sending that out uh of the phone to certain advertisers or they'll make it harder for the
+
+322
+00:25:17,190 --> 00:25:22,849
+applications to actually collect data from the phone like for instance there's a video game that
+
+323
+00:25:22,849 --> 00:25:27,089
+i installed on there you know because i was bored and sitting on the couch one night i'm just like
+
+324
+00:25:27,089 --> 00:25:31,549
+hey i'm going to install this app and play a video game and i noticed in the during the install
+
+325
+00:25:31,549 --> 00:25:37,539
+process it said this particular you know game is going to have access to my address book to my
+
+326
+00:25:37,539 --> 00:25:42,180
+phone book and i'm like well why why does it need that it's just this
+
+327
+00:25:43,099 --> 00:25:49,740
+little game and uh so i didn't install that one and and i think you should be more uh careful about
+
+328
+00:25:49,740 --> 00:25:53,359
+the applications that you install on your phone whether or not it's an iphone or an android phone
+
+329
+00:25:53,359 --> 00:25:57,200
+or blackberry you should be careful with that because people use their phones for everything
+
+330
+00:25:57,200 --> 00:26:02,140
+you know phones have lots of data in them now yeah and if that game is going to go in and get
+
+331
+00:26:02,140 --> 00:26:05,619
+your address book what is it going to do with all that information that's a great question and that's
+
+332
+00:26:05,619 --> 00:26:10,920
+where this this application the the taint droid will will let you know because it'll give you
+
+333
+00:26:10,920 --> 00:26:12,900
+real-time access so it'll show you
+
+334
+00:26:13,099 --> 00:26:17,799
+exactly what's happening with the data on your phone so you can check it out it's available on
+
+335
+00:26:17,799 --> 00:26:23,319
+the market if you have an android phone um i'm going to run it on mine later just to see what
+
+336
+00:26:23,319 --> 00:26:29,599
+what data is going where on my phone i'm really curious about that now google's actually got a
+
+337
+00:26:29,599 --> 00:26:34,420
+plan that they're going to do something that's both interesting and frightening at the same time
+
+338
+00:26:34,420 --> 00:26:42,339
+the plan that google has is to be able to answer your question before you ask it are they going to
+
+339
+00:26:42,339 --> 00:26:45,700
+put microchips in our minds no it turns out something's going to happen so i'm going to
+
+340
+00:26:45,720 --> 00:26:51,690
+tell you what it's going to be based on patterns and other things um for instance most people have
+
+341
+00:26:51,690 --> 00:26:58,430
+smartphones these days which have gps locations in them right yes okay and gps you know the phone
+
+342
+00:26:58,430 --> 00:27:03,359
+knows where you're at all the time right it says you are here you know turn left if you want to go
+
+343
+00:27:03,359 --> 00:27:10,180
+somewhere else it knows where you're at so if if google can find a way to safely without violating
+
+344
+00:27:10,180 --> 00:27:16,660
+too many privacy laws to say okay we know where you're at and we know about you know about your
+
+345
+00:27:16,880 --> 00:27:22,000
+history and your patterns like say for instance you go to lunch between 11 and 11 30 you leave for
+
+346
+00:27:22,000 --> 00:27:27,859
+lunch almost every day right let's just say that it knows that okay how does it know that well it
+
+347
+00:27:27,859 --> 00:27:32,779
+knows where you're at with your phone oh because it's tracking me it's tracking you all right so
+
+348
+00:27:32,779 --> 00:27:40,779
+it knows that you leave where you are most of the time at 11 to 11 30 and you show up at a restaurant
+
+349
+00:27:40,779 --> 00:27:46,230
+somewhere in the vicinity at a certain time and it knows what types of restaurants those are of
+
+350
+00:27:46,230 --> 00:27:47,380
+course of course
+
+351
+00:27:47,400 --> 00:27:54,380
+so what's not to stop it from being getting to the point where you could just be going somewhere
+
+352
+00:27:54,380 --> 00:28:00,599
+and you look at your phone somewhere around 11 30 or so and your phone says you're probably hungry
+
+353
+00:28:00,599 --> 00:28:06,509
+right now and we know what types of food you like here's what's nearby i would be totally creeped out
+
+354
+00:28:06,509 --> 00:28:11,650
+so apparently the goal is is that google says they want to be able to answer your
+
+355
+00:28:11,650 --> 00:28:18,720
+your search request before you even ask it that's that i think it's cool technologically
+
+356
+00:28:18,720 --> 00:28:18,940
+straightforwardly
+
+357
+00:28:18,960 --> 00:28:24,339
+that is really cool i really don't like the fact that they're tracking my every move though they're
+
+358
+00:28:24,339 --> 00:28:30,559
+already tracking your every move i don't like that though i don't think my phone has a gps so i think
+
+359
+00:28:30,559 --> 00:28:35,960
+all cell phones have gps you know what well i guess this was a few years ago but my phone got stolen
+
+360
+00:28:35,960 --> 00:28:40,480
+and i asked them if they could like track it and they told me no no they won't turn it on for you
+
+361
+00:28:40,480 --> 00:28:43,960
+unless they did all nine oh no i was trying to get them to turn it off because i didn't want them to
+
+362
+00:28:43,960 --> 00:28:47,259
+bring up charges but i was like can you find out where it is what i'm saying is that they won't
+
+363
+00:28:47,259 --> 00:28:49,579
+they won't turn on the location server and they're not going to be able to turn it on for you
+
+364
+00:28:49,599 --> 00:28:55,160
+they don't care they want you to buy another one that's just mean i loved that phone and they
+
+365
+00:28:55,160 --> 00:29:01,910
+weren't selling it anymore now if you had a droid phone there's a a location service an application
+
+366
+00:29:01,910 --> 00:29:07,470
+you can install on your droid by the way if you have a droid phone and you want to locate your
+
+367
+00:29:07,470 --> 00:29:12,470
+phone there's a droid locator app where you can just send it a text message either from the google
+
+368
+00:29:12,470 --> 00:29:18,250
+voice page or from another cell phone and it'll do all kinds of cool things like depending on
+
+369
+00:29:18,250 --> 00:29:20,410
+which code you send you can have it wipe all the data and it'll do all kinds of cool things
+
+370
+00:29:20,430 --> 00:29:25,250
+on the phone you can have it turn on the gps and show you a map of where that phone is
+
+371
+00:29:26,519 --> 00:29:33,039
+or you can just have it be irritating or lock the phone yeah so it's cool service and you know
+
+372
+00:29:33,039 --> 00:29:37,940
+so how do you do you just go onto a computer to access it you can go onto a computer or another
+
+373
+00:29:37,940 --> 00:29:43,519
+cell phone okay and and locate your phone and issue commands to it now all of the smartphones
+
+374
+00:29:43,519 --> 00:29:47,819
+have some type of feature like this blackberries have a built-in service for this and iphones at
+
+375
+00:29:47,819 --> 00:29:50,680
+the mobile me stuff will allow you to do something similar where you'll
+
+376
+00:29:50,680 --> 00:29:55,140
+be able to either wipe the phone remotely or it'll just clear all the data off of it so that
+
+377
+00:29:55,140 --> 00:29:58,700
+even if they do have your phone they can't get any of your encrypting or incriminating information
+
+378
+00:29:59,920 --> 00:30:03,839
+the other option is that you can just have it lock the phone let's say for instance you don't
+
+379
+00:30:03,839 --> 00:30:08,640
+have a password on your phone you can set one remotely so that the phone will lock itself and
+
+380
+00:30:08,640 --> 00:30:14,460
+unless they enter the right code they can't get into the phone or the other option is that you
+
+381
+00:30:14,460 --> 00:30:20,700
+can geolocate the phone and say i want to know where you're at on this map right now which could
+
+382
+00:30:21,119 --> 00:30:28,220
+be dangerous but but the only thing like if your phone went missing or stolen or whatever i think
+
+383
+00:30:28,220 --> 00:30:32,740
+the geolocating one would be the more because otherwise i mean you can still just get it to
+
+384
+00:30:32,740 --> 00:30:37,119
+be shut off yeah you know because you can you can just make a phone call and get it shut off
+
+385
+00:30:37,119 --> 00:30:42,440
+but if you can locate where it is especially how expensive phones are now it depends on what you're
+
+386
+00:30:42,440 --> 00:30:47,500
+interested in most people are just interested in keeping their private data private so they
+
+387
+00:30:47,500 --> 00:30:51,099
+could just wipe the phone they don't care about that they pay fifty dollars for their deductible
+
+388
+00:30:51,759 --> 00:30:57,720
+not on an iphone and they get a replacement phone because i guess with smartphones you have a lot of
+
+389
+00:30:57,720 --> 00:31:03,859
+personal info on there yes i mean i use mine it's a regular computer it's got all kinds of stuff on
+
+390
+00:31:03,859 --> 00:31:09,720
+it and you know customer data stuff like that that you know i want to keep safe so keep a password on
+
+391
+00:31:09,720 --> 00:31:15,339
+it and i have the the the wipe service on it if i need it you know if i lose the phone which i don't
+
+392
+00:31:15,339 --> 00:31:21,430
+do very often normally i break them but if i lose the phone then i can wipe it out remotely let's
+
+393
+00:31:23,079 --> 00:31:28,900
+talk to jason hey jason how you doing oh pretty good mike how are you i'm doing great i got a
+
+394
+00:31:28,900 --> 00:31:34,279
+question for you um i had a virus like a month ago and uh and i got it removed by using malware
+
+395
+00:31:34,279 --> 00:31:41,480
+bites and then last week uh the computer shut down on me and when i restarted back up it would
+
+396
+00:31:41,480 --> 00:31:46,900
+just go like into where safe mode's at it's a black screen and just start counting and it won't
+
+397
+00:31:46,900 --> 00:31:51,920
+go any further than that it kind of loops back and forth right so then i tried doing a system
+
+398
+00:31:51,920 --> 00:31:55,220
+restore on it i did the recovery desk and everything right and then i
+
+399
+00:31:55,339 --> 00:31:59,680
+tried loading the recovery disk it starts for me in the hard drive and then the error message
+
+400
+00:31:59,680 --> 00:32:06,380
+pops up and that's as far as i get i can't get what's the error message uh it's a bunch of
+
+401
+00:32:06,380 --> 00:32:16,299
+numbers it's uh zero x 200 1100 and then 100 is the code number and i looked on google and i
+
+402
+00:32:16,299 --> 00:32:20,940
+really can't find any thing that refers to that error message so i thought i'd call you and see
+
+403
+00:32:20,940 --> 00:32:25,960
+if maybe you have run into that before is there any like plain english stuff next to that zero x
+
+404
+00:32:26,619 --> 00:32:34,309
+something um i think it's a failure to i don't remember what it says in english though i have
+
+405
+00:32:34,309 --> 00:32:38,980
+to double check that i'm not in front of right now to bring it up okay get me an error message
+
+406
+00:32:38,980 --> 00:32:45,900
+an exact error message okay and you can email it to me radio at azcomputerguru.com okay and i will
+
+407
+00:32:45,900 --> 00:32:50,640
+email you back the solution or at least what the problem is so then we know how to move forward
+
+408
+00:32:51,039 --> 00:32:55,500
+most often when we see these types of problems where you end up with a cycling machine on xp
+
+409
+00:32:55,500 --> 00:32:58,500
+and then it doesn't install is usually a failing hard drive
+
+410
+00:32:59,559 --> 00:33:04,720
+but depending on what the error code is it could be a memory chip now if it says something like you
+
+411
+00:33:04,720 --> 00:33:12,160
+know failed to read in-page data or uh something like uh kernel fault and non-paged area then
+
+412
+00:33:12,160 --> 00:33:17,910
+that's memory now if it says something like unmountable boot device or unable to write to
+
+413
+00:33:17,910 --> 00:33:23,940
+the hard drive then of course it's a hard drive issue so give me some error messages and and i
+
+414
+00:33:23,940 --> 00:33:30,940
+will help you out with that i appreciate it what was that email your address again radio at azcomputerguru.com
+
+415
+00:33:31,400 --> 00:33:37,329
+got it or you can send a message on twitter because i'm an az computer guru on twitter you can you can
+
+416
+00:33:37,329 --> 00:33:41,579
+do it any way you want now is that the only computer you have no i have another one okay
+
+417
+00:33:41,579 --> 00:33:47,099
+because if you if you that's the only computer you have you would send any emails um but you
+
+418
+00:33:47,099 --> 00:33:51,210
+can also call down to the shop 304-8300 we'll help you out okay i appreciate it all right thank
+
+419
+00:33:51,210 --> 00:33:57,000
+you very much for the call if you want to be part of the show 751-1041 we would love to help you
+
+420
+00:33:57,000 --> 00:34:01,680
+out with whatever technology issues you might be having once again 751-1041
+
+421
+00:34:02,619 --> 00:34:21,969
+we'll be right back after this break to the computer guru show my name is mike here to deal
+
+422
+00:34:21,969 --> 00:34:25,949
+with your technology needs and treat you like a real person in the process that's what we're doing
+
+423
+00:34:25,949 --> 00:34:29,929
+give us a call 751-1041 i'd love to help you out with whatever technology issues you might be
+
+424
+00:34:29,929 --> 00:34:36,269
+having unfortunately randall is not here today he's home dealing with stuff home stuff home issues
+
+425
+00:34:37,130 --> 00:34:44,519
+home issues they suck yeah they're never really good don't like the home issues so i got an email
+
+426
+00:34:44,519 --> 00:34:48,980
+that asked about unlimited data plans for cell phone carriers because they're like is there
+
+427
+00:34:48,980 --> 00:34:49,400
+really something that i can do to help you out with your technology needs and treat you like a
+
+428
+00:34:49,400 --> 00:34:55,219
+any such thing is an unlimited data plan through your cell phone provider and it's sort of a yes
+
+429
+00:34:55,219 --> 00:35:01,960
+and no answer for instance if you happen to have like a droid x through verizon the answer is yes
+
+430
+00:35:01,960 --> 00:35:09,019
+on that device it is totally unlimited you could download a terabyte of information which is a lot
+
+431
+00:35:09,019 --> 00:35:14,960
+by the way if you don't know what that is that's 1024 gigabytes is a terabyte it's a lot of data
+
+432
+00:35:14,960 --> 00:35:18,920
+now most of the most of the providers set at five
+
+433
+00:35:19,579 --> 00:35:25,559
+gigabyte cap on your data usage now that's particularly when you're using like a laptop to
+
+434
+00:35:25,559 --> 00:35:31,380
+connect to a cellular network so if you have like a little air card in there or you're tethering off
+
+435
+00:35:31,380 --> 00:35:36,699
+of your device you have a five gigabyte limit now and once you hit that limit that's where things
+
+436
+00:35:36,699 --> 00:35:42,719
+get different depending on the carrier for instance if you have a regular broadband account
+
+437
+00:35:42,719 --> 00:35:48,880
+through verizon and you hit five gigs and you go over then you are charged an overage amount
+
+438
+00:35:49,579 --> 00:35:55,539
+so you get charged extra money now if you have a month-to-month or a prepaid wireless account
+
+439
+00:35:55,539 --> 00:36:02,949
+same card same laptop and you and you hit your five gig limit suddenly the internet just stops
+
+440
+00:36:02,949 --> 00:36:08,829
+so they just cut you off once you hit your five gig limit now if you're tethering through a droid
+
+441
+00:36:08,829 --> 00:36:17,980
+phone right using the official verizon tethering application then your phone will still get data
+
+442
+00:36:17,980 --> 00:36:21,889
+at five gig but your laptop if you go over will get your data at five gig so it's not like you're
+
+443
+00:36:21,909 --> 00:36:27,960
+will incur an additional fee so you got to be a little careful about that if you're using let's
+
+444
+00:36:27,960 --> 00:36:36,530
+say you have a rooted phone and you're using a let's just say a not official tethering application
+
+445
+00:36:36,530 --> 00:36:40,949
+then your phone actually doesn't know the difference between its own data and the laptop
+
+446
+00:36:40,949 --> 00:36:47,840
+data and thus you were not charged for an overage pretty interesting stuff now if you have at&t
+
+447
+00:36:47,840 --> 00:36:57,690
+or uh i'll say at&t at&t does tiers right so their highest one they offer is five gigabits
+
+448
+00:36:57,690 --> 00:37:06,500
+or five gigabyte five gigabits five gigabyte you thought i said something else uh five if you hit
+
+449
+00:37:06,500 --> 00:37:12,719
+the five gigabyte limit then you're going to be charged additional fee with the at&t plan now
+
+450
+00:37:12,719 --> 00:37:16,559
+that's if you can afford the five gigabyte plan because it's it's kind of expensive
+
+451
+00:37:17,500 --> 00:37:20,349
+um if you have cricket or
+
+452
+00:37:20,349 --> 00:37:20,989
+one of the other things that you can afford is the at&t plan so if you have a at&t plan
+
+453
+00:37:20,989 --> 00:37:25,750
+one of the other cricket like providers then what they do is once you hit your five gigabyte
+
+454
+00:37:25,750 --> 00:37:31,530
+limit they just throttle you meaning that you're it slows down to a crawl it still works but once
+
+455
+00:37:31,530 --> 00:37:35,849
+you hit that limit it makes it very very slow for you to do anything but you can still function if
+
+456
+00:37:35,849 --> 00:37:42,119
+you need to for at least crucial items so the truth is is that they're if you're using a laptop
+
+457
+00:37:42,119 --> 00:37:47,199
+and you're trying to connect to the internet through a cell phone network you can pretty
+
+458
+00:37:47,199 --> 00:37:51,840
+much count on five gigabytes being your limit now a lot of people think well that's a huge amount of
+
+459
+00:37:51,840 --> 00:37:56,639
+information and it is so normally the people that would complain about this are those that are
+
+460
+00:37:56,639 --> 00:38:02,860
+downloading movies or doing some type of torrenting or other not necessarily legal
+
+461
+00:38:02,860 --> 00:38:09,960
+activities on their computer so they're using more bandwidth than the average user most often
+
+462
+00:38:09,960 --> 00:38:15,960
+we see people that are are using about a gigabyte a month or so and that's just for normal usage
+
+463
+00:38:15,960 --> 00:38:22,000
+checking your email getting online looking stuff up just normal everyday stuff once you start
+
+464
+00:38:22,360 --> 00:38:26,840
+into streaming video and all this other stuff then your data usage goes way up so if you're
+
+465
+00:38:26,840 --> 00:38:34,400
+watching let's say netflix on your ipad tethered to your iphone then you can you can pretty much
+
+466
+00:38:34,400 --> 00:38:38,219
+count on a whole bunch of data and you're going to watch a few movies and then you're going to be
+
+467
+00:38:38,219 --> 00:38:42,619
+out of bandwidth for the month and either pay extra or be cut off depending on which plan you
+
+468
+00:38:42,619 --> 00:38:49,780
+have so hopefully that answers the question uh if unlimited data plans are are hard to come by
+
+469
+00:38:49,780 --> 00:38:52,739
+and especially in the cell phone world now if you're wired yeah
+
+470
+00:38:52,820 --> 00:38:58,699
+go nuts do anything you want unless you live on the east coast that's you know that's just how
+
+471
+00:38:58,699 --> 00:39:04,440
+that works you know east coast they tend to uh they tend to cap you a lot which is kind of
+
+472
+00:39:04,440 --> 00:39:09,280
+interesting and it's and it's probably because verizon owns all of the wired networks out on
+
+473
+00:39:09,280 --> 00:39:17,909
+the east coast so don't be downloading movies getting yourself in trouble yeah you know i'm
+
+474
+00:39:17,909 --> 00:39:23,190
+looking at you yeah you're just i'm a big movie downloader on my non-computer yeah yeah on your
+
+475
+00:39:23,190 --> 00:39:25,199
+phone my non-smartphone
+
+476
+00:39:25,219 --> 00:39:31,780
+smartphone all it downloads is dumb movies like dumb and dumber
+
+477
+00:39:31,780 --> 00:39:39,559
+all right so microsoft marks the anniversary of security essentials by the way with some
+
+478
+00:39:39,559 --> 00:39:46,230
+statistics they they decided to release some data and it turns out that uh they have detected
+
+479
+00:39:46,809 --> 00:39:53,659
+400 million threats since uh security essentials has been released how long has that been it's
+
+480
+00:39:53,659 --> 00:39:58,199
+been a year that's a lot of threats in a year yeah at least in the latest version of it
+
+481
+00:39:58,239 --> 00:40:04,980
+yeah that's that's a whole lot of infections 400 million the scary statistic is is that they said
+
+482
+00:40:04,980 --> 00:40:13,289
+that only 366 million of those threats did the users opt to get rid of why wouldn't you get rid
+
+483
+00:40:13,289 --> 00:40:18,829
+of a threat that's a really good question i would want to get rid of it they don't say why they just
+
+484
+00:40:18,829 --> 00:40:24,710
+say that they detected 400 million threats and the users decided to get rid of 366 million
+
+485
+00:40:24,710 --> 00:40:30,289
+so that means that there's like 33 million infections out there that were intentionally
+
+486
+00:40:31,030 --> 00:40:37,300
+left wow for some reason or another now it could have been false positives on some of those where
+
+487
+00:40:37,510 --> 00:40:43,550
+the the antivirus says hey this is a problem and the user says oh i know better that's not a problem
+
+488
+00:40:44,670 --> 00:40:48,590
+but chances are that a majority of those were just people being like yeah whatever
+
+489
+00:40:48,590 --> 00:40:53,460
+i'm clicking yes anyway you know i'm going to click around this so i can continue to do what
+
+490
+00:40:53,460 --> 00:40:59,340
+you're telling me not to do is that kind of like when it says you're about to go over a secure
+
+491
+00:40:59,340 --> 00:41:03,360
+connection kind of thing or is it but it would say there's something like
+
+492
+00:41:03,360 --> 00:41:04,340
+it might be a problem but it's not a problem it's not a problem it's not a problem
+
+493
+00:41:04,360 --> 00:41:09,340
+we've detected the threat would you like to deal with it now and they were like no i'm trying to
+
+494
+00:41:09,340 --> 00:41:14,559
+work right now i'm trying to do this so just no leave it alone um and that's part of the problem
+
+495
+00:41:14,559 --> 00:41:19,179
+with with older versions of windows especially in xp where you were bombarded and vista was
+
+496
+00:41:19,179 --> 00:41:25,599
+really really bad about this is where you were bombarded with messages you know all day long
+
+497
+00:41:25,599 --> 00:41:29,500
+it was telling you hey this is happening this is happening and click yes or no or whatever
+
+498
+00:41:29,500 --> 00:41:34,360
+trying to get you to to be involved in the process
+
+499
+00:41:34,920 --> 00:41:41,320
+it turns out that involving the user i mean no offense to the users but involving the user to
+
+500
+00:41:41,320 --> 00:41:49,610
+the degree that that vista was trying to do and xp to a certain extent um is bad because what it's
+
+501
+00:41:49,610 --> 00:41:55,030
+just like you get desensitized to it you no longer pay attention something pops up on the screen you
+
+502
+00:41:55,030 --> 00:41:59,130
+click what you would normally click to get it to go away you don't even know what it was you're not
+
+503
+00:41:59,130 --> 00:42:05,000
+even reading you don't read it all the time we get people to bring machines in and they say and
+
+504
+00:42:05,000 --> 00:42:06,420
+this error popped up on the screen and they're like oh my god i'm not even reading what it says
+
+505
+00:42:06,440 --> 00:42:12,199
+on the screen and everything fell apart okay what was the error message i don't know i just
+
+506
+00:42:12,199 --> 00:42:17,510
+clicked past it that doesn't help the reason it doesn't help is because that error is telling you
+
+507
+00:42:17,510 --> 00:42:23,070
+what's wrong and once you move past that chances are you're not going to reproduce it that error
+
+508
+00:42:23,070 --> 00:42:27,190
+isn't going to occur the same way again at least not the one that caused the problem in the first
+
+509
+00:42:27,190 --> 00:42:30,429
+place because then it's going to cause new errors because you have different errors after that
+
+510
+00:42:30,429 --> 00:42:34,170
+right and sometimes you don't get errors at all it's just the machine's non-functional at that
+
+511
+00:42:34,170 --> 00:42:38,210
+point so you should read what what's on front of you and you're going to get errors after that
+
+512
+00:42:38,230 --> 00:42:43,769
+on the screen in front of you if something pops up and especially if it's like red now in in seven
+
+513
+00:42:43,769 --> 00:42:48,809
+they change the color codes for errors right so if you kind of like teachers grading papers
+
+514
+00:42:48,809 --> 00:42:54,579
+kind of because red is bad all the errors in xp and vista look the same right if it was either
+
+515
+00:42:54,579 --> 00:43:00,400
+if it was informational or if it was a an alert that said oh my goodness something bad is happening
+
+516
+00:43:00,960 --> 00:43:06,599
+or if it was something as simple as hey uh would you like to set your home page all of them look
+
+517
+00:43:06,599 --> 00:43:08,760
+the same all right and it's very
+
+518
+00:43:08,900 --> 00:43:13,679
+you get used to it it's the same error message doesn't matter you don't know what how severe it
+
+519
+00:43:13,679 --> 00:43:17,639
+is based off of the error message and then you just get used to it and click past them and you
+
+520
+00:43:17,639 --> 00:43:22,400
+get yourself infected or you kill the machine in some way or you don't notice something that's
+
+521
+00:43:22,400 --> 00:43:28,340
+important now in seven they change that by making it so that if it's a severe thing it's like bright
+
+522
+00:43:28,340 --> 00:43:34,460
+red and it gets your attention and and less severe things are a different color and some of them are
+
+523
+00:43:34,460 --> 00:43:38,059
+blue some of them are green and some of them are just gray you know depending on how
+
+524
+00:43:38,059 --> 00:43:38,880
+you're using it and you're using it in a different way so you can use it in a different way and you
+
+525
+00:43:38,880 --> 00:43:44,980
+don't know how bad it is how important it is that you answer this question properly so it's important
+
+526
+00:43:44,980 --> 00:43:49,800
+to read the messages that are in front of you don't get over you know just don't get
+
+527
+00:43:49,800 --> 00:43:57,440
+desensitized and not pay attention now luckily in seven they don't bother you as much you know
+
+528
+00:43:57,440 --> 00:44:04,059
+it doesn't pop up as many messages in order that you have to respond to so it helps out quite a bit
+
+529
+00:44:04,059 --> 00:44:08,389
+now so there's lots of infections out there and you know there's people saying well
+
+530
+00:44:08,389 --> 00:44:16,940
+that just goes to show how vulnerable microsoft systems are yeah not really the the issue is is
+
+531
+00:44:16,940 --> 00:44:21,659
+that there's so many windows machines out there that that's the only place you're going to attack
+
+532
+00:44:21,659 --> 00:44:28,550
+and it's just the way it works it totally makes sense stick around for more of the computer guru
+
+533
+00:44:28,550 --> 00:44:32,210
+show coming up right after the news thanks for listening right here on wonderful one the truth
+
+534
+00:44:32,210 --> 00:44:33,250
+tucson's news talk fm
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+From my heart and from my hand, why don't people understand my intention? Computer running slow? Avoiding. Caught a virus? Yeah. Wait, wait. Does your computer seem to have a life of its own? Malfunction. Need input. The computer guru is here. I got you. Call in now. 751-1041. That's 751-1041. Now it's Mike Swanson. Your computer guru. On 104.1 The Truth. Hello and welcome to the Computer Guru Show. My name is Mike. Here to deal with your technology needs and treat you like a real person in the process. So far, Crystal has racked up two epic fails in a row. And the show is only about a minute into it already. So, how are you doing today, Crystal? Other than losing my brain for a minute right there, I'm good. All right. Yeah. So, for those of you who have listened often, it's a little bit of a, there's a pattern going on here. So, Crystal, epic fails at the beginning of the show the last three weeks in a row. So, it's awesome. So, if you want to be part of the show, 751-1041, we'd love to talk with you and talk about any technology issues you might be having. And it'll be nice. I'll even try to resolve it without calling you any names or anything. Because I normally don't call people names anyway. Randall is out today because he has got some family emergencies that he's dealing with. So, best of luck to Randall's family and hope everything's going well for him. There's all kinds of stuff. To go back to my failing really quick, since I was on the phone a second ago, at least I've gotten all the fails out of the way at the beginning of the show. We'll see. Well, no, I'm just saying, like, the past couple weeks, it was all at the beginning. Yes, yes, all right. And that was good for the rest of the show. So, now you're doing great. Yeah. Do you know that one of the things that you can find on Google Street View is dead people? No. Apparently. Are people looking for dead people? No, they just happen to be just laying on the side of the road and the Google truck drives by and takes pictures. And does nothing about it. I don't. Well, it was in Brazil. And apparently, from the other pictures I saw that they took, there's people laying all over on the streets anyway. Those just happen to be less alive than the other ones. So, in Brazil, people just lay around on the street. Is that what you're trying to say? I think there's a lot of that, according to the pictures I saw. Wow. So, it's unknown whether or not the driver of the Google vehicle actually even noticed. Yeah, because they're just driving around doing their thing. So, I don't know. I don't know. If I saw somebody lying down by the side of the street. I would automatically think there's something wrong with them. But either maybe the streets are really clean in Brazil and people take naps on them a lot. Oh, no, no, no. Or they're just, you know, really drunk and passing out. It certainly did not look clean. Wow. Who knows? It's, what can I say? If you, never mind. Google, Google's taking pictures of dead people, which is awesome. Now, there was somebody last year, actually, some kid who was faking it, laying on the ground and got all kinds of attention about it. Because he was faking being dead? Yeah. And, you know, they got Google all up in arms about it. You know, people were all upset that, you know, they were filming dead children on the street. And it turns out the kid was faking it. These guys are not faking, apparently. I wonder how they verified that. Maybe they went back later. Yeah. Did they? Yeah, exactly. Was somebody like, hey, that person's dead? Or was it really obvious once you could actually see, like, look at it? It was fairly obvious. Fairly obvious. So, are you irritated by commercials being louder than they should be? You've probably heard about this in the news. The CALM Act is when Congress is passing a law that says that commercials cannot be louder than the show, when you're watching TV. Right. Oh, that happens all the time. You have to play with the volume? Yeah. I always thought it was a rule, by the way. I always thought, wow, it should be a rule already. I don't think there needs to be a law about it. Here's the bigger issue of it for me, though. I mean, the bigger problem for me is that there are certain salesmen, in order to sell their product, think that the only way to sell that product is to scream really loud at you. That's true. Rather than have a product that's worth paying attention to, they think that they have to amp up the volume on your commercial, you know, to get your attention. And it's just like websites with music, by the way, for me. Immediately, if I go to a website and it starts playing music of any kind, I am immediately off that page. I don't even read it. I just close it because it's, don't do that to me. Yeah, that is pretty annoying. I mean, I don't have that issue a lot because I don't have speakers on. Well, I mean, okay, that sounds weird. You don't have that issue at all if you don't have speakers. Yeah, well, okay, because usually when I'm, I don't know, usually when I'm on the computer, it's here, and unless I'm doing something involving audio, the speakers are turned off. Yeah, that's true. So sometimes I'll be looking something up or, you know, doing stuff that needs to be done, and it'll be playing stuff, but I won't even know it. You know what the point is for me? Yeah. Yeah. Yeah. a commercial you should you should be selling a product that's worth selling rather what that can get people's attention on its own merits rather than just screaming at them and even making it quieter might make get your attention just because you're so used to being loud right because you if you can't go any louder try quieter maybe that'll make people go hey what's going on um the louder thing is very irritating though especially like if you've got in certain channels you know the regular programming is fairly quiet so you can't turn it way up to hear it in the first place and then you have this commercial that's running at you know 900 decibels and and blows your windows out that's a little irritating it bothers me so i'm glad that they're putting some sort of rule in there but i don't think it should come down from congress i think it should be more like a the network is more of an fcc thing well the networks should say hey if you want to run commercials on our network or the individual stations who say that then they have to you know to fall in line with with these particular volume levels um i i don't like the idea of government being involved in in anything as far as rules are concerned when it comes to free speech so uh because somebody's going to make the argument that it's a free speech thing you know they're going to say well i have the right to say it louder than anybody else um i think that the the network should set some sort of rules up that say these are the volume levels you have to hit or we'll auto level it for you and it seems to me that technology exists i mean right here on this board there's volume leveling information right here in front of me no there's not so there is it's all a thing of your imagination oh crystal um it's it bothers me that that there's rules being put in place that are that it should be first of all common sense and then secondly the network should control it or the individual stations i don't think it should come down to the federal government telling us to do or not do anything because that's just how i am it's just the way i operate it does seem like what you're talking about it could become kind of a slippery slope where it's like okay well we find this way and then we're going to do it the other way around and then we're going to do it the other way around part of commercial is annoying too so let's just say you can't do that right right can't have any flashy lights or anything like that yeah it seems like if they start doing that they could you know keep doing more stuff yeah let's go ahead and take a call shall we let's see we're gonna pick up the line here hello you're on the air computer guru yeah this is mike and crystal it is this is randy i've been i have a two thing that happened on thursday night with your lights and okay i don't know if you got in on that but the news i guess it was flash 10 one something like that 10. right and then i watched this video um it's anti-climatic now uh ever since if i click on internet explorer windows comes on and tells me awesome sorry on the wrong thing well i don't you probably didn't click on the wrong thing probably what happened is you had sort of a dormant infection that required a newer flash player to actually uh to take place which happens every so often um and unfortunately without knowing exactly which infection you have it's gonna be hard for me to tell you how to resolve that however there are some tools can you i mean is the machine functional at all can you get around on it right now i can read exactly what the message says it says that this is the microsoft security's essential alert this big red x program attacker and that being part of the call c is the awesome isn't that great do you have another browser installed on the machine expect on firefox fire okay so you've got a you've got a rogue it's not by yourself uh unless uh if you can get to get to my website there's a tools section or like a links and free stuff yeah i have uh run a vast my boot didn't find anything and malware bites i didn't find anything you're in trouble then it probably actually is microsoft security all right the anti uh my brain is not working hold let me drink caffeine here yeah get some coffee um microsoft security essentials okay uh chances are those what's happened is security essentials is confuzzled it thinks that everything that's an executable is an infection and and that's possible i haven't seen it with security essentials i've actually seen it with other antiviruses before and i'm on windows x i can't believe i can get something that dangerous on a dial-up but no you can still get it just slower so um you should probably bring it down let me look at it okay and uh what can get you straightened up and cleaned up and i'm still running the antivirus special by the way it's it's cheaper than normal cheaper than for the formal lights out there i would say be cautious yeah well the the difference is that when when i say it's cheaper than normal it doesn't mean that it's it's uh just some airplane flying low yeah there should be some better picture than that i was really i sacrificed my whole computer for watching an airplane land this airplane's landing at davis that's not a ufo there goes my computer yeah well thanks for the call bring it on by let me look at it and one more quick thing is that the button that will will try to for commercials well that's pretty interesting oh yeah and i think magnivox does that as well the older magnivox yeah you have to take two that comes with the tv and there's a certain setting that you use that will make all yeah well i know that they used to offer that with some tvs but my tv doesn't do it i'll tell you that much okay thanks for the call if you want to be part of the show 751-1041 we'd love to talk with you about whatever technology issues you might be having we're going to talk about some tv act here actually google tv and uh apple tv and other tv anyway stick around we'll be right back welcome back to computer guru show my name's mike here to deal with your technology needs and treat you like a real person in the process give us a call 751-1041 if you'd like to be part of the show and we can see what you do to answer any of your issues we'll un-issue-fy you because uh so many people have issues including you uh yeah well right now i'm having issues with the the kqth network as far as getting online um i'm not having any issues like that yeah yeah yeah i don't want to hear it so here's the deal is that at the old studio before we moved into the studio we were at the old studio and we were at the new fancy state-of-the-art awesome looking studio um i could get online pretty easy not so much anymore and the old studio is much more cave-like yeah there are no windows no windows i actually you know i miss the old studio i like the i kind of do too especially since it's a lot closer to my house yeah well yeah i'm all irritated now because uh i use an instant messenger to communicate with crystal as far as who's calling and a brief description of their problem and at the moment uh it isn't working well it is now but it has been not working the entire show so far so i've just been guessing on who i'm talking to interestingly enough there they sort of have a corporate policy to lock me out of here which is probably why it wasn't working but never stops me from getting online so let's take another call here we're going to talk to joe hello joe how you doing hi thank you how are you i'm i'm wonderful how may i help you great um i was i just actually had this problem um fix itself but i'm wondering if it's a problem even though it's fixed um i have a gmail account and i have a university account i have my university email going into the gmail account and um i just i was wondering what was going on because i i usually get a lot of email haven't been receiving anything and about five minutes ago i received 30 emails um and some as far back as the yeah well that's interesting yeah yeah i thought but i would get like one or two here or there and but i mean nothing and all of a sudden these 30 emails came up and i'm wondering is it i mean is that normal all right so how are you checking your email um i go to my gmail and it also syncs up to my blackberry so that i can when something comes in it comes up on the blackberry okay so you have a university account that you're checking with the gmail account yeah and you suddenly got a whole bunch of messages all at once in your gmail account even if you go to my university account it actually forwards everything over automatically so none of them appear in my inbox at all anyways so if i were to go there i wouldn't see anything anyways right everything goes right over but i was wondering because i i get quite a few emails and nothing happened and all of a sudden well i'm just going to have to take a guess on this and because i i don't know exactly how it's set up and all of that so i will give you uh let's just say an educated guess we'll eliminate some some possibilities based off of what we know in the world i would suggest that it's way more likely that there was some sort of a transfer agent problem or a mail server problem on the university side than there is that google suddenly stopped working for you for a couple of days okay uh so i imagine that maybe there was some type of an issue where mail got hung up in the queue on the university side then finally just went through but i i mean i really can't imagine that there is some issue large enough to cause a google server to misbehave for longer than a minute or two oh okay and you know what i mean i i will probably confirm that then on monday i'll just ask a few other people and see if they have the same problem then if they have sort of the same setup as i do well i would like to know that but um you know it just seems to me that that's the most likely explanation for what's going on there okay good gosh all right well that's really good to me well thank you very much oh you're quite welcome have yourself a wonderful day you do the same all right bye oh what a day i'm drinking my caffeine so it's all good you're awfully cheery and it kind of scares me i know i've been in i've been in a really good mood the last couple of days which is really weird i agree yeah because normally i'm i'm a little weirded out right now a little cranky yeah sometimes sometimes sometimes and when you're not cranky you're not usually like a little bit cranky you're not usually like a little bit cranky as cheerful as you are right now really i mean it's not that you're like you know you're just like mellow i guess yeah i'm usually pretty calm and what's funny is that it's similarly to the people saying that you know i'm just pretty chilled you know and and patient usually um it's amazing i get like three people a week that come into the shop and they'll be like oh are you the one on the radio and i'll be like yeah and they'll be like you're way younger than i thought you'd be do i sound that old i don't think so but oh man i mean it's i don't know people people think i'm like 50 or something i don't think you sound that old i don't know what the deal is but apparently i sound old on the radio well maybe that or you just look young except that if they're thinking that you're 50 that is i don't know they never give an age they just say you know i'm younger than i thought so maybe they just think you look younger that could be it that could be a couple might just be a young looking guy so i can either take it or i don't know i don't know i don't know i don't know i don't know i can either take it as a compliment that i look younger than i sound or i can take it as a as a compliment that i sound older than i or an insult as i sound older than i am yeah or maybe it's not an insult i don't know uh but it's it's the same reaction from everybody it's not like there's a different reaction it's if i if they come in the shop and they ask oh are you the one on the radio and i say yes i know exactly the words they're going to come out of their mouth next you look younger yeah i thought you'd be older you know at least they're not saying that you're uglier than that would be a real insult well i do have a face for radio so oh my god so i sound old apparently is really what it is now there's some somebody's making a big deal about this did you hear about the shooting in texas that somebody went all crazy with an ak-47 in texas um did it happen this week i believe so then no all right so apparently at the university of texas in austin somebody decided to go to school with an ak-47 and start shooting people and then shot him himself you would think that the news would be about him going in there and shooting people yeah right but there's a certain spinoff of the news that's saying you know how we could tell he was going to shoot somebody he didn't have a facebook account what yes so people are drawing the correlation between not having a facebook account and being a killer because obviously you must be evil obviously he was anti-social he was a loner you could tell that he had like no notes by his non-facebook page yeah because you know nobody nobody that is ever going to do a bad thing is ever going to have a facebook facebook should not be this intertwined with the the fabric of society it should not be that involved where you would be like if you know what if you don't have a face count a facebook account i can't trust you because you might be a killer you might i can't go look up all your personal information on facebook if if you don't have a facebook account you obviously like to be a killer you might be a killer you might be a killer social skills oh my gosh rather than you know rather than the people that would just talk to each other in person stick around we'll be right back after the news welcome back to the computer guru show my name is mike here to do what your technology needs and treat you like a real person in the process give us a call 751-1041 if you would like to be part of the show crystal brought up a good point during the break that uh maybe he was a the shooter who wasn't on facebook was really upset because nobody was going to his his myspace page anymore that's what you get for not checking my myspace yeah myspace is you know it was it was huge it's still fairly big and it's in its own right but yeah it is so dated it is so like last year you know i liked i liked how you could do your whole profile thing on myspace though i did like that where you could you know have the background and have a theme that was actually the biggest problem with myspace actually really yeah because people would in a part people would embed malicious code oh viruses into their profiles and they didn't like it was the tools that they've you know the pimp my myspace page yeah utilities they would inject bad stuff into everybody's pages and then infect everybody that's no good i went there is this page that helped you to create like your own thing like profile right that's the one i would usually use so i'd get to i don't know i hope i didn't you were part of the problem yes you were part of the problem now i know why you don't have a computer no oh i didn't have a computer way before my space because you were you were the killer of machines all right so do you have one of those android phones no if you do fellow listeners if you do then uh you might be interested to know what's happening with your data now you notice when you install an app on one of these phones it says hey this application will have access to all of these types of data that available to it you know like some of them say they'll have address to you or access to your uh the call state so it knows whether or not you're in a phone call or you know you're in a phone call or you know you're in a phone call gps locations stuff like that well it turns out that somebody built this really nifty utility it's called taint droid and uh you can install it and it'll tell you what the applications are doing with your data not necessarily here's the problem is that you you install the application and it says hey this application has access to look at this information on your phone which is fine if it's just looking but the point is is that they found that some applications are not only just looking at the app but they're also looking at the app and they're looking at the data but taking that data and sending it off to advertisers so for instance if you're um as an example and a fake example by the way um you have like some rinky dink twitter app on your phone not the real twitter one not the uh the official twitter application but one of the other ones that came out earlier that particular application knows where you're at knows your gps location has access to like where you're at and all that stuff and they could be sending that to advertisers to say you're at this location at this time now under normal circumstances that's probably not necessarily a bad thing or you know it's not great but it's nothing harmful um and the reason i'm saying that is because we're going to get to something that google's doing in a little bit um but there are other applications that have access to more sensitive information like your address book or other files that are stored on there or passwords that are saved for your gps location and they're going to be sending that to your uh websites so these are are things where the developers need to be a little more cautious and and google i think needs to do a better screening process as far as what applications are doing with your data now google hasn't had a chance to really address this yet just because it came out a couple days ago and it's being released the info their study is being released soon um i suspect that google will probably address this in such a way that they will disallow access to send data out to advertisers and they're going to be sending that to advertisers and they're going to be sending that out uh of the phone to certain advertisers or they'll make it harder for the applications to actually collect data from the phone like for instance there's a video game that i installed on there you know because i was bored and sitting on the couch one night i'm just like hey i'm going to install this app and play a video game and i noticed in the during the install process it said this particular you know game is going to have access to my address book to my phone book and i'm like well why why does it need that it's just this little game and uh so i didn't install that one and and i think you should be more uh careful about the applications that you install on your phone whether or not it's an iphone or an android phone or blackberry you should be careful with that because people use their phones for everything you know phones have lots of data in them now yeah and if that game is going to go in and get your address book what is it going to do with all that information that's a great question and that's where this this application the the taint droid will will let you know because it'll give you real-time access so it'll show you exactly what's happening with the data on your phone so you can check it out it's available on the market if you have an android phone um i'm going to run it on mine later just to see what what data is going where on my phone i'm really curious about that now google's actually got a plan that they're going to do something that's both interesting and frightening at the same time the plan that google has is to be able to answer your question before you ask it are they going to put microchips in our minds no it turns out something's going to happen so i'm going to tell you what it's going to be based on patterns and other things um for instance most people have smartphones these days which have gps locations in them right yes okay and gps you know the phone knows where you're at all the time right it says you are here you know turn left if you want to go somewhere else it knows where you're at so if if google can find a way to safely without violating too many privacy laws to say okay we know where you're at and we know about you know about your history and your patterns like say for instance you go to lunch between 11 and 11 30 you leave for lunch almost every day right let's just say that it knows that okay how does it know that well it knows where you're at with your phone oh because it's tracking me it's tracking you all right so it knows that you leave where you are most of the time at 11 to 11 30 and you show up at a restaurant somewhere in the vicinity at a certain time and it knows what types of restaurants those are of course of course so what's not to stop it from being getting to the point where you could just be going somewhere and you look at your phone somewhere around 11 30 or so and your phone says you're probably hungry right now and we know what types of food you like here's what's nearby i would be totally creeped out so apparently the goal is is that google says they want to be able to answer your your search request before you even ask it that's that i think it's cool technologically straightforwardly that is really cool i really don't like the fact that they're tracking my every move though they're already tracking your every move i don't like that though i don't think my phone has a gps so i think all cell phones have gps you know what well i guess this was a few years ago but my phone got stolen and i asked them if they could like track it and they told me no no they won't turn it on for you unless they did all nine oh no i was trying to get them to turn it off because i didn't want them to bring up charges but i was like can you find out where it is what i'm saying is that they won't they won't turn on the location server and they're not going to be able to turn it on for you they don't care they want you to buy another one that's just mean i loved that phone and they weren't selling it anymore now if you had a droid phone there's a a location service an application you can install on your droid by the way if you have a droid phone and you want to locate your phone there's a droid locator app where you can just send it a text message either from the google voice page or from another cell phone and it'll do all kinds of cool things like depending on which code you send you can have it wipe all the data and it'll do all kinds of cool things on the phone you can have it turn on the gps and show you a map of where that phone is or you can just have it be irritating or lock the phone yeah so it's cool service and you know so how do you do you just go onto a computer to access it you can go onto a computer or another cell phone okay and and locate your phone and issue commands to it now all of the smartphones have some type of feature like this blackberries have a built-in service for this and iphones at the mobile me stuff will allow you to do something similar where you'll be able to either wipe the phone remotely or it'll just clear all the data off of it so that even if they do have your phone they can't get any of your encrypting or incriminating information the other option is that you can just have it lock the phone let's say for instance you don't have a password on your phone you can set one remotely so that the phone will lock itself and unless they enter the right code they can't get into the phone or the other option is that you can geolocate the phone and say i want to know where you're at on this map right now which could be dangerous but but the only thing like if your phone went missing or stolen or whatever i think the geolocating one would be the more because otherwise i mean you can still just get it to be shut off yeah you know because you can you can just make a phone call and get it shut off but if you can locate where it is especially how expensive phones are now it depends on what you're interested in most people are just interested in keeping their private data private so they could just wipe the phone they don't care about that they pay fifty dollars for their deductible not on an iphone and they get a replacement phone because i guess with smartphones you have a lot of personal info on there yes i mean i use mine it's a regular computer it's got all kinds of stuff on it and you know customer data stuff like that that you know i want to keep safe so keep a password on it and i have the the the wipe service on it if i need it you know if i lose the phone which i don't do very often normally i break them but if i lose the phone then i can wipe it out remotely let's talk to jason hey jason how you doing oh pretty good mike how are you i'm doing great i got a question for you um i had a virus like a month ago and uh and i got it removed by using malware bites and then last week uh the computer shut down on me and when i restarted back up it would just go like into where safe mode's at it's a black screen and just start counting and it won't go any further than that it kind of loops back and forth right so then i tried doing a system restore on it i did the recovery desk and everything right and then i tried loading the recovery disk it starts for me in the hard drive and then the error message pops up and that's as far as i get i can't get what's the error message uh it's a bunch of numbers it's uh zero x 200 1100 and then 100 is the code number and i looked on google and i really can't find any thing that refers to that error message so i thought i'd call you and see if maybe you have run into that before is there any like plain english stuff next to that zero x something um i think it's a failure to i don't remember what it says in english though i have to double check that i'm not in front of right now to bring it up okay get me an error message an exact error message okay and you can email it to me radio at azcomputerguru.com okay and i will email you back the solution or at least what the problem is so then we know how to move forward most often when we see these types of problems where you end up with a cycling machine on xp and then it doesn't install is usually a failing hard drive but depending on what the error code is it could be a memory chip now if it says something like you know failed to read in-page data or uh something like uh kernel fault and non-paged area then that's memory now if it says something like unmountable boot device or unable to write to the hard drive then of course it's a hard drive issue so give me some error messages and and i will help you out with that i appreciate it what was that email your address again radio at azcomputerguru.com got it or you can send a message on twitter because i'm an az computer guru on twitter you can you can do it any way you want now is that the only computer you have no i have another one okay because if you if you that's the only computer you have you would send any emails um but you can also call down to the shop 304-8300 we'll help you out okay i appreciate it all right thank you very much for the call if you want to be part of the show 751-1041 we would love to help you out with whatever technology issues you might be having once again 751-1041 we'll be right back after this break to the computer guru show my name is mike here to deal with your technology needs and treat you like a real person in the process that's what we're doing give us a call 751-1041 i'd love to help you out with whatever technology issues you might be having unfortunately randall is not here today he's home dealing with stuff home stuff home issues home issues they suck yeah they're never really good don't like the home issues so i got an email that asked about unlimited data plans for cell phone carriers because they're like is there really something that i can do to help you out with your technology needs and treat you like a any such thing is an unlimited data plan through your cell phone provider and it's sort of a yes and no answer for instance if you happen to have like a droid x through verizon the answer is yes on that device it is totally unlimited you could download a terabyte of information which is a lot by the way if you don't know what that is that's 1024 gigabytes is a terabyte it's a lot of data now most of the most of the providers set at five gigabyte cap on your data usage now that's particularly when you're using like a laptop to connect to a cellular network so if you have like a little air card in there or you're tethering off of your device you have a five gigabyte limit now and once you hit that limit that's where things get different depending on the carrier for instance if you have a regular broadband account through verizon and you hit five gigs and you go over then you are charged an overage amount so you get charged extra money now if you have a month-to-month or a prepaid wireless account same card same laptop and you and you hit your five gig limit suddenly the internet just stops so they just cut you off once you hit your five gig limit now if you're tethering through a droid phone right using the official verizon tethering application then your phone will still get data at five gig but your laptop if you go over will get your data at five gig so it's not like you're will incur an additional fee so you got to be a little careful about that if you're using let's say you have a rooted phone and you're using a let's just say a not official tethering application then your phone actually doesn't know the difference between its own data and the laptop data and thus you were not charged for an overage pretty interesting stuff now if you have at&t or uh i'll say at&t at&t does tiers right so their highest one they offer is five gigabits or five gigabyte five gigabits five gigabyte you thought i said something else uh five if you hit the five gigabyte limit then you're going to be charged additional fee with the at&t plan now that's if you can afford the five gigabyte plan because it's it's kind of expensive um if you have cricket or one of the other things that you can afford is the at&t plan so if you have a at&t plan one of the other cricket like providers then what they do is once you hit your five gigabyte limit they just throttle you meaning that you're it slows down to a crawl it still works but once you hit that limit it makes it very very slow for you to do anything but you can still function if you need to for at least crucial items so the truth is is that they're if you're using a laptop and you're trying to connect to the internet through a cell phone network you can pretty much count on five gigabytes being your limit now a lot of people think well that's a huge amount of information and it is so normally the people that would complain about this are those that are downloading movies or doing some type of torrenting or other not necessarily legal activities on their computer so they're using more bandwidth than the average user most often we see people that are are using about a gigabyte a month or so and that's just for normal usage checking your email getting online looking stuff up just normal everyday stuff once you start into streaming video and all this other stuff then your data usage goes way up so if you're watching let's say netflix on your ipad tethered to your iphone then you can you can pretty much count on a whole bunch of data and you're going to watch a few movies and then you're going to be out of bandwidth for the month and either pay extra or be cut off depending on which plan you have so hopefully that answers the question uh if unlimited data plans are are hard to come by and especially in the cell phone world now if you're wired yeah go nuts do anything you want unless you live on the east coast that's you know that's just how that works you know east coast they tend to uh they tend to cap you a lot which is kind of interesting and it's and it's probably because verizon owns all of the wired networks out on the east coast so don't be downloading movies getting yourself in trouble yeah you know i'm looking at you yeah you're just i'm a big movie downloader on my non-computer yeah yeah on your phone my non-smartphone smartphone all it downloads is dumb movies like dumb and dumber all right so microsoft marks the anniversary of security essentials by the way with some statistics they they decided to release some data and it turns out that uh they have detected 400 million threats since uh security essentials has been released how long has that been it's been a year that's a lot of threats in a year yeah at least in the latest version of it yeah that's that's a whole lot of infections 400 million the scary statistic is is that they said that only 366 million of those threats did the users opt to get rid of why wouldn't you get rid of a threat that's a really good question i would want to get rid of it they don't say why they just say that they detected 400 million threats and the users decided to get rid of 366 million so that means that there's like 33 million infections out there that were intentionally left wow for some reason or another now it could have been false positives on some of those where the the antivirus says hey this is a problem and the user says oh i know better that's not a problem but chances are that a majority of those were just people being like yeah whatever i'm clicking yes anyway you know i'm going to click around this so i can continue to do what you're telling me not to do is that kind of like when it says you're about to go over a secure connection kind of thing or is it but it would say there's something like it might be a problem but it's not a problem it's not a problem it's not a problem we've detected the threat would you like to deal with it now and they were like no i'm trying to work right now i'm trying to do this so just no leave it alone um and that's part of the problem with with older versions of windows especially in xp where you were bombarded and vista was really really bad about this is where you were bombarded with messages you know all day long it was telling you hey this is happening this is happening and click yes or no or whatever trying to get you to to be involved in the process it turns out that involving the user i mean no offense to the users but involving the user to the degree that that vista was trying to do and xp to a certain extent um is bad because what it's just like you get desensitized to it you no longer pay attention something pops up on the screen you click what you would normally click to get it to go away you don't even know what it was you're not even reading you don't read it all the time we get people to bring machines in and they say and this error popped up on the screen and they're like oh my god i'm not even reading what it says on the screen and everything fell apart okay what was the error message i don't know i just clicked past it that doesn't help the reason it doesn't help is because that error is telling you what's wrong and once you move past that chances are you're not going to reproduce it that error isn't going to occur the same way again at least not the one that caused the problem in the first place because then it's going to cause new errors because you have different errors after that right and sometimes you don't get errors at all it's just the machine's non-functional at that point so you should read what what's on front of you and you're going to get errors after that on the screen in front of you if something pops up and especially if it's like red now in in seven they change the color codes for errors right so if you kind of like teachers grading papers kind of because red is bad all the errors in xp and vista look the same right if it was either if it was informational or if it was a an alert that said oh my goodness something bad is happening or if it was something as simple as hey uh would you like to set your home page all of them look the same all right and it's very you get used to it it's the same error message doesn't matter you don't know what how severe it is based off of the error message and then you just get used to it and click past them and you get yourself infected or you kill the machine in some way or you don't notice something that's important now in seven they change that by making it so that if it's a severe thing it's like bright red and it gets your attention and and less severe things are a different color and some of them are blue some of them are green and some of them are just gray you know depending on how you're using it and you're using it in a different way so you can use it in a different way and you don't know how bad it is how important it is that you answer this question properly so it's important to read the messages that are in front of you don't get over you know just don't get desensitized and not pay attention now luckily in seven they don't bother you as much you know it doesn't pop up as many messages in order that you have to respond to so it helps out quite a bit now so there's lots of infections out there and you know there's people saying well that just goes to show how vulnerable microsoft systems are yeah not really the the issue is is that there's so many windows machines out there that that's the only place you're going to attack and it's just the way it works it totally makes sense stick around for more of the computer guru show coming up right after the news thanks for listening right here on wonderful one the truth tucson's news talk fm
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--- /dev/null
+++ b/projects/radio-show/audio-processor/voice-profiles/profiles.json
@@ -0,0 +1,26 @@
+{
+  "Mike Swanson": {
+    "role": "host",
+    "num_samples": 180,
+    "source_episodes": [
+      "2010-10-02-hr1.mp3",
+      "2011-06-04-hr1.mp3",
+      "2011-09-10-hr1.mp3",
+      "2014-s6e05.mp3",
+      "2015-s7e30.mp3",
+      "2016-s8e42.mp3",
+      "2017-s9e26.mp3",
+      "2018-s10e17.mp3",
+      "2018-s10e21.mp3",
+      "2010-10-02-hr1.mp3",
+      "2011-06-04-hr1.mp3",
+      "2011-09-10-hr1.mp3",
+      "2014-s6e05.mp3",
+      "2015-s7e30.mp3",
+      "2016-s8e42.mp3",
+      "2017-s9e26.mp3",
+      "2018-s10e17.mp3",
+      "2018-s10e21.mp3"
+    ]
+  }
+}
\ No newline at end of file