sync: auto-sync from HOWARD-HOME at 2026-07-04 12:00:16

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-04 12:00:16

.claude/memory/MEMORY.md

@@ -210,3 +210,4 @@
 - [RMM deploy via ScreenConnect](reference_rmm_deploy_via_screenconnect.md) — push GuruRMM agent to client workstations via SC send-command (SYSTEM), not DC remote-exec (DCOM/schtasks blocked on Win11 clients)
 - [ScreenConnect custom-property slots](reference_screenconnect_custom_property_slots.md) — CP1=Company CP2=Site CP3=Department CP4=Device Type CP8=Tag (API hides labels; UpdateSessionCustomProperties replaces the whole array)
 - [ScreenConnect cleanup uses wiki as source](feedback_screenconnect_cleanup_wiki_source.md) — per-client SC/RMM metadata cleanup pulls machine->dept/location from the client wiki; enrich the wiki when missing
+- [TECH03L systemprofile shortcut corruption](project_tech03l_systemprofile_shortcut_corruption.md) — Auto-Claude "opens then closes" = .lnk pointing at nonexistent systemprofile path; repoint, do not debug the app

.claude/memory/project_tech03l_systemprofile_shortcut_corruption.md

@@ -0,0 +1,23 @@
+---
+name: tech03l-systemprofile-shortcut-corruption
+description: ACG-TECH03L shortcuts got rewritten to nonexistent systemprofile paths (Auto-Claude "opens then closes"); repointed via RMM 2026-07-04
+metadata:
+  type: project
+---
+
+On ACG-TECH03L (Howard's laptop, "tech-03"), the desktop + Start Menu **Auto-Claude**
+shortcuts and the **UltraSearch** shortcut were found pointing at
+`C:\Windows\system32\config\systemprofile\...` paths that do not exist — symptom was
+"ClaudeTools opens and then closes" when Howard double-clicked the launcher. The Claude
+Code CLI itself was healthy (2.1.160, node v24.16.0, repo + identity.json intact).
+
+**Why:** something (likely an installer/updater running under SYSTEM context, e.g. via
+RMM) resolved `%LOCALAPPDATA%`/`%USERPROFILE%` to the SYSTEM profile when writing the
+shortcuts. If a Claude-adjacent launcher "flashes and closes" on a fleet machine, check
+the .lnk TargetPath for `systemprofile` FIRST before debugging the app.
+
+**How to apply:** repoint the .lnk to the real per-user install
+(`C:\Users\<user>\AppData\Local\Programs\auto-claude-ui\Auto-Claude.exe`) via
+WScript.Shell as SYSTEM — fixed 2026-07-04 (RMM cmd 0c9180df). UltraSearch was left
+broken: no user-profile copy exists on disk; needs reinstall if Howard wants it.
+Avoid running per-user app installers/updaters from SYSTEM context.