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sync: auto-sync from HOWARD-HOME at 2026-07-07 06:53:34

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Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-07 06:53:34
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Howard Enos
2026-07-07 06:54:02 -07:00
parent 5968ee9231
commit 8854a584f3
4 changed files with 140 additions and 8 deletions
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wiki/clients/goldstein.md
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type: client
name: goldstein
display_name: Goldstein (Sheldon Goldstein)
last_compiled: 2026-07-06
last_compiled: 2026-07-07
compiled_by: HOWARD-HOME/claude-main
sources:
- clients/goldstein/session-logs/2026-07/2026-07-06-howard-dallas-rmm-onboard.md
- clients/goldstein/session-logs/2026-07/2026-07-07-howard-dallas-rdp-pro-upgrade.md
- clients/goldstein/onboarding-baselines/DALLAS-20260706T233936.md
backlinks: []
---
@@ -35,7 +36,7 @@ backlinks: []
### Endpoints (GuruRMM agents)
| Host | Site | OS | Notes |
|---|---|---|---|
| DALLAS | Dallas | Windows 11 Home (26200 / 25H2) | Lenovo Yoga Slim 7 15ILL9, serial PF570RZ0; Michelle's laptop (`Dallas\miche`); workgroup; enrolled 2026-07-06; agent id `36c7bbc8-504f-4b4a-8995-3b3e5cdc0f02` |
| DALLAS | Dallas | Windows 11 **Pro for Workstations** (26200; upgraded from Home 2026-07-07, MAK activated) | Lenovo Yoga Slim 7 15ILL9, serial PF570RZ0; Michelle's laptop (`Dallas\miche`); workgroup; 192.168.1.226; **RDP host enabled** (3389, NLA); enrolled 2026-07-06; agent id `36c7bbc8-504f-4b4a-8995-3b3e5cdc0f02` |
| ASUS-2024 | Dallas | Windows | Pre-existing Dallas-site agent |
| DalRes10 | Tucson | Windows | (verify role) |
| GS-Backup | Tucson | Windows | Name implies backup box (verify) |
@@ -55,14 +56,22 @@ backlinks: []
## Patterns & Known Issues
- **Multi-site under one Syncro customer** — Dallas (TX) and Tucson (Armory Park) locations map to
two GuruRMM sites; make sure new endpoints land in the correct site (Dallas machines → `SILVER-PEAK-3739`).
- **Tucson→Dallas RDP** works over the UniFi site-to-site VPN (verified DalRes10 → 192.168.1.226:3389).
Connect via the `RDP DALLAS` desktop shortcut on the Tucson PCs. RDP into DALLAS is single-session —
it signs Michelle out locally.
- **DALLAS is a Modern Standby laptop and MUST stay awake to be RDP-reachable.** AC no-sleep + lid-does-
nothing is set deliberately; if it sleeps, Tucson can't reach it. (On battery it still sleeps normally.)
- **DALLAS laptop hygiene (2026-07-06):** pending Windows updates + pending reboot; time source on
local CMOS (not NTP); **no backup agent detected** — confirm whether this laptop needs cloud/local backup.
## Active Work
- **Syncro #32490** — "Remote - Unable to remote access to the computers in Dallas" (New).
ScreenConnect installed + GuruRMM agent deployed to DALLAS on 2026-07-06; private note added.
- *No open tickets.* #32490 (Dallas RDP access) **Invoiced 2026-07-07** — invoice 1650967814 ($150.00).
## History Highlights
- **2026-07-07** — Enabled Tucson→Dallas RDP: upgraded DALLAS Windows Home → Pro → **Pro for Workstations**
(MAK activated), enabled RDP, verified 3389 from DalRes10 over the VPN, pushed `RDP DALLAS` icons to the
Tucson desktops (DalRes10, GS-Backup). Billed 1.0h remote ($150), #32490 Invoiced. (Spanned two days —
the Modern-Standby laptop slept before the first attempt could finish.)
- **2026-07-06** — Onboarded DALLAS (Michelle's Lenovo) to remote management: ScreenConnect installed,
GuruRMM agent deployed into the existing Goldstein/Dallas site, onboarding diagnostic run (AMBER,
0 critical). Ticket #32490.