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Session log: GuruRMM 4-bug fix + MSP360 backup integration 2026-05-19

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Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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Mike Swanson
2026-05-19 16:53:48 -07:00
parent 9231f5bf96
commit 895b1805d1
6 changed files with 63 additions and 2 deletions
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.claude/commands/syncro.md
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@@ -46,6 +46,8 @@ Create, update, close, comment on, and bill tickets in Syncro PSA.
**Line-item `price_retail` MUST be set explicitly:** Earlier guidance to "omit `price_retail` and let Syncro auto-calc from the product rate" was wrong — the rate does NOT populate automatically. Fetch it with `GET /products/<id>` → `.product.price_retail` and pass it on `add_line_item`. Omitting it leaves the line at $0.00 and the invoice posts at $0.00 (verified 2026-04-23 on #32203).
**Always pass `"taxable": false` explicitly on labor line items.** Labor products are configured with `taxable: false` in Syncro, but `add_line_item` via API does not inherit the product's taxable setting — it posts the line item as `taxable: true` regardless. Always include `"taxable": false` in the payload to match the product's configured value.
## Implementation
When invoked, use the Syncro REST API via `curl`. All requests include `?api_key=<key>` as query parameter (NOT in header — Syncro uses query param auth).