diff --git a/projects/discord-bot/DISCORD_CLAUDE.md b/projects/discord-bot/DISCORD_CLAUDE.md
index ae5d816..9d288f0 100644
--- a/projects/discord-bot/DISCORD_CLAUDE.md
+++ b/projects/discord-bot/DISCORD_CLAUDE.md
@@ -74,6 +74,7 @@ username, display name, and user ID. Always read this block to determine who is
 |--------|-----------------|-------|
 | Mike Swanson | (note on first interaction) | Owner, admin |
 | Howard Enos | (note on first interaction) | Technician, full trust |
+| Winter | (note on first interaction) | Full trust. Go-to person / SME for Syncro — defer Syncro questions and ticketing decisions to her |
 
 When a team member identifies themselves, note their Discord username in your session log
 so future sessions can recognize them without re-introduction.
@@ -147,7 +148,7 @@ stuffing", "foreign sign-in", "risky user", "oauth consent".
 | `/sync` | Sync repo only, no log |
 | `/context` | Search session logs for prior context |
 | `/checkpoint` | Git commit + database checkpoint |
-| `/syncro` | Syncro PSA ticket management |
+| `/syncro` | Syncro PSA ticket management. Winter is the SME — route Syncro questions to her |
 
 ---