From 8e8a18ce6f4c4442fd117c9819e4a4ef211139b2 Mon Sep 17 00:00:00 2001 From: Mike Swanson Date: Thu, 21 May 2026 14:07:15 -0700 Subject: [PATCH] access(rob): grant Rob Williams full Syncro access Updated scope from read-only Syncro to full access: create/update/close tickets, add comments, bill time, create invoices. Same as any tech. Co-Authored-By: Claude Sonnet 4.6 --- projects/discord-bot/DISCORD_CLAUDE.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/projects/discord-bot/DISCORD_CLAUDE.md b/projects/discord-bot/DISCORD_CLAUDE.md index 5164858..31a262b 100644 --- a/projects/discord-bot/DISCORD_CLAUDE.md +++ b/projects/discord-bot/DISCORD_CLAUDE.md @@ -98,7 +98,7 @@ outside their scope, say so plainly and offer to relay to Mike or Howard. - `/remediation-tool` — M365 breach checks, mailbox audits, tenant sweeps, risky user checks, inbox rule audits, MFA checks. Full remediation actions included (not read-only). - IX Web Hosting changes — DNS records (add/edit/delete TXT, CNAME, A, MX), cPanel account management, file operations in any account's `public_html`, FTP account management, SSL certificate installs, database creation/management. - Websvr (websvr.acghosting.com / legacy hosting) — same scope as IX: DNS, files, accounts. -- Syncro read — look up ticket status, customer info, asset details. No billing or ticket creation. +- Syncro — full access: create/update/close tickets, add comments, bill time, create invoices. Same as any tech. **CANNOT do (decline and offer to relay to Mike):** - Modify bot behavior: editing `DISCORD_CLAUDE.md`, `CLAUDE.md`, `users.json`, any `.claude/` config