sync: auto-sync from HOWARD-HOME at 2026-07-07 08:22:41

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-07 08:22:41

wiki/clients/reliant-well-drilling.md

@@ -0,0 +1,46 @@
+---
+type: client
+name: reliant-well-drilling
+display_name: "Reliant Well Drilling and Pump Corporate"
+last_compiled: 2026-07-07
+compiled_by: HOWARD-HOME/claude-main
+sources:
+  - projects/gps-rmm-audit/tracker.md
+  - projects/gps-rmm-audit/backup-map.md
+  - live GuruRMM / Datto EDR / Syncro 2026-07-07
+backlinks:
+  - wiki/projects/gps-rmm-audit.md
+---
+
+# Reliant Well Drilling and Pump Corporate
+
+GPS client (Syncro cid 10736261). **Caveat:** Reliant's Bitdefender company historically
+mixed Reliant + Farwest (`FW*`) + Wilcox (`WILCOX*`) machines — but `WILLCOXDOTADMIN` is a
+genuine Reliant Syncro asset (verified 2026-07-07), so it belongs here.
+
+## Machines (3 in RMM)
+
+| Host | Added | Notes |
+|---|---|---|
+| `BookKeeper` | (prior) | Datto EDR + Datto RMM installed |
+| `RWD-CHRIS` | (prior) | Datto EDR + Datto RMM installed |
+| `WillcoxDOTAdmin` | **2026-07-07** | enrolled via autoenroll sweep (online in SC), auto-reassigned Staging -> Reliant |
+
+## GuruRMM
+
+- Client **Reliant Well Drilling and Pump Corporate**, site **Main**. All 3 agents online/reporting.
+
+## GPS billing & backup status
+
+- GPS: 9 devices billed. Svc = **B V** (Data Backup + VoIP). Backup = **1 seat, $40/mo**.
+- **Backup: CONFIRMED NOT RUNNING (2026-07-06, endpoint-verified).** Both BookKeeper and
+  RWD-CHRIS scanned directly: no backup software, no scheduled backup task, no Windows Server
+  Backup, no Datto backup client — only Datto EDR + Datto RMM. Nothing in
+  MSP360/B2/Seafile/ownCloud/Datto Workplace either. **Pays for backup, nothing is backing up.**
+  Raised with Mike + Winter 2026-07-06 (awaiting reply). Do NOT provision a backup job off the
+  billing count — per-client decision ([[feedback_backup_targets_never_guessed]]). Detail:
+  `projects/gps-rmm-audit/backup-map.md`.
+
+## Backlinks
+
+- [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit (onboarding + backup verification)