sync: auto-sync from Mikes-MacBook-Air.local at 2026-06-06 11:32:15
Author: Mike Swanson Machine: Mikes-MacBook-Air.local Timestamp: 2026-06-06 11:32:15
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# Onboarding Diagnostic Baseline - GTS-SVR25
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- **Grade:** RED
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- **Host:** GTS-SVR25
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- **Client:** Gonzvar Tax Services (`gonzvar-tax-services`)
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- **Collected (UTC):** 2026-06-06T18:13:24Z
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- **Agent ID:** 3f202b0e-5f48-4f76-833c-d7d1bd00ed58
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- **Command ID:** 144165ca-d232-4a3d-b904-cb622b431fd9
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- **Findings:** 3 critical / 4 warning / 14 info / 1 unknown
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- **OS:** Microsoft Windows Server 2025 Standard (build 26100)
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---
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## CRITICAL (3)
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### Defender real-time protection is OFF
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- **Category:** security
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- **ID:** `sec.defender.rtp_off`
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- Real-time protection is disabled. The endpoint is unprotected against active threats. Re-enable immediately or confirm a managed 3rd-party AV is providing real-time protection.
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```
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RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
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```
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### Defender antimalware service is not running
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- **Category:** security
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- **ID:** `sec.defender.amservice_off`
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- The Defender antimalware service is not active. If no 3rd-party AV is present, this endpoint has no antivirus protection.
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```
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RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
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```
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### Recurring stability events in the last 14 days
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- **Category:** health
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- **ID:** `health.stability.recurring`
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- Three or more of one event class (unexpected shutdown, BSOD, or disk error) in 14 days indicates a hardware or driver problem. Investigate memory, disk, PSU, and drivers.
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```
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Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=83
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```
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## WARNING (4)
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### Defender tamper protection is OFF
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- **Category:** security
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- **ID:** `sec.defender.tamper_off`
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- Tamper protection is disabled, so malware or a local admin can silently disable Defender. Enable tamper protection (typically via Intune / Security Center).
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```
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RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
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```
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### RDP is enabled
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- **Category:** security
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- **ID:** `sec.exposure.rdp_on`
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- Remote Desktop is enabled (NLA required). Confirm it is restricted to VPN or specific source IPs and not exposed to the internet.
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```
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fDenyTSConnections=0; UserAuthentication=1
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```
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### Reboot pending
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- **Category:** health
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- **ID:** `health.reboot_uptime.pending`
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- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.
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```
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PendingFileRenameOperations
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```
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### 2 auto-start service(s) not running
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- **Category:** health
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- **ID:** `health.failed_services.stopped`
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- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
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```
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AsusUpdateCheck (AsusUpdateCheck) = Stopped
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InventorySvc (Inventory and Compatibility Appraisal service) = Stopped
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```
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## INFO (14)
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### No AV products registered in Security Center
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- **Category:** security
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- **ID:** `sec.av_products.none_registered`
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- SecurityCenter2 returned no AntiVirusProduct entries. This is normal on Windows Server SKUs (Security Center is a client feature). On a workstation, confirm Defender or a managed AV is active.
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```
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root\SecurityCenter2 AntiVirusProduct: none
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```
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### No competitor/leftover management agents detected
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- **Category:** security
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- **ID:** `sec.foreign_agents.none`
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- No known competitor RMM or unmanaged remote-access agents found in installed programs or services.
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```
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Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
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```
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### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
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service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
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```
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### Expected ACG management tooling present: Datto RMM
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.datto_rmm`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: Datto RMM 4.4.11616.11616
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service: CagService (Datto RMM) Running
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```
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### Expected ACG management tooling present: Splashtop (SOS/Streamer)
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.splashtop_sos_streamer_`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: Splashtop Software Updater 1.5.6.23
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program: Splashtop Streamer 3.8.2.0
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service: SplashtopRemoteService (Splashtop? Remote Service) Running
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service: SSUService (Splashtop Software Updater Service) Running
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```
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### Expected ACG management tooling present: Syncro / Kabuto
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.syncro_kabuto`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: Syncro 1.0.201.18410
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service: Syncro (Syncro) Running
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```
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### All firewall profiles enabled
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- **Category:** security
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- **ID:** `sec.firewall.ok`
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- Domain, Private, and Public firewall profiles are all enabled.
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```
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Private=True; Domain=True; Public=True
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```
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### Local administrators (6)
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- **Category:** security
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- **ID:** `sec.local_admins.list`
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- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
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```
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Administrator
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Domain Admins
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Enterprise Admins
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localadmin
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MediaAdmin$
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sysadmin
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```
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### OS build supported: Win11 24H2
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- **Category:** security
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- **ID:** `sec.patch.os_supported`
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- Build 26100 (Win11 24H2) is in support until 2026-10-13.
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```
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Microsoft Windows Server 2025 Standard build 26100
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```
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### Last hotfix: KB5089717
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- **Category:** security
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- **ID:** `sec.patch.last_hotfix`
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- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
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```
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KB5089717 installed 2026-05-17T07:00:00Z
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```
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### SMBv1 disabled
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- **Category:** security
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- **ID:** `sec.exposure.smb1_off`
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- SMBv1 server protocol is disabled.
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```
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EnableSMB1Protocol=False
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```
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### LAPS detected
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- **Category:** security
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- **ID:** `sec.exposure.laps_present`
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- A LAPS mechanism is present.
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```
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Windows LAPS reg key
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```
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### Time service source
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- **Category:** health
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- **ID:** `health.time.source`
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- Current Windows Time service source.
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```
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Source=Free-running System Clock
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```
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### No backup agent detected
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- **Category:** health
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- **ID:** `health.backup.none`
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- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
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```
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No matching backup service in Win32_Service
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```
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## UNKNOWN (1)
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### BitLocker status unavailable
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- **Category:** security
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- **ID:** `sec.bitlocker.unavailable`
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- Get-BitLockerVolume failed for the OS volume. BitLocker may not be installed (Home edition) or the cmdlet is unavailable. Verify encryption manually (manage-bde -status).
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```
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MountPoint=C:, Get-BitLockerVolume returned null
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```
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---
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## Inventory Baseline Summary
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- **Manufacturer / Model:** ASUS / System Product Name
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- **Serial:** System Serial Number
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- **CPU:** 12th Gen Intel(R) Core(TM) i7-12700 (12 cores / 20 logical)
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- **RAM (GB):** 31.7
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- **BIOS:** 1620 (2022-08-12)
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- **Chassis is laptop:** false
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- **TPM present / Secure Boot:** true / ?
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- **Domain joined:** true (GTS.local)
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- **OS activation licensed:** true
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- **Uptime (days):** 20.6
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- **Pending reboot:** true
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- **Installed software count:** 15
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- **Scheduled tasks (non-MS, enabled):** 2
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- **Local administrators:** Administrator, Domain Admins, Enterprise Admins, localadmin, MediaAdmin$, sysadmin
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### Fixed volumes
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- [unlabeled] - 0.1 GB free of 0.8 GB (11.8%)
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- C: - 1684.5 GB free of 1862.2 GB (90.5%)
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- [unlabeled] - 0.1 GB free of 0.1 GB (64.4%)
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### Network adapters
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- Realtek PCIe 2.5GbE Family Controller - IP: 192.168.0.2, fe80::9386:5e2c:c38a:61b1 - DNS: 192.168.0.2, 192.168.0.5 - DHCP: false
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---
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## Diff vs Prior Baseline
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- No prior baseline found for this host. This is the first baseline.
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---
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_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `GTS-SVR25-20260606T181205.json` (immutable)._
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