sync: auto-sync from Mikes-MacBook-Air.local at 2026-06-06 11:32:15
Author: Mike Swanson Machine: Mikes-MacBook-Air.local Timestamp: 2026-06-06 11:32:15
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# Onboarding Diagnostic Baseline - GTS-W2
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- **Grade:** AMBER
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- **Host:** GTS-W2
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- **Client:** Gonzvar Tax Services (`gonzvar-tax-services`)
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- **Collected (UTC):** 2026-06-06T18:11:25Z
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- **Agent ID:** d0c703c1-c9c9-4763-b219-d24442882fb6
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- **Command ID:** 447f17bd-9c1b-473a-9cd4-a45d90ced9cd
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- **Findings:** 0 critical / 7 warning / 16 info / 0 unknown
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- **OS:** Microsoft Windows 11 Pro for Workstations (build 26200)
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---
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## WARNING (7)
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### Defender tamper protection is OFF
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- **Category:** security
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- **ID:** `sec.defender.tamper_off`
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- Tamper protection is disabled, so malware or a local admin can silently disable Defender. Enable tamper protection (typically via Intune / Security Center).
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```
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RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
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```
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### Third-party AV present: Bitdefender Endpoint Security Tools Antimalware
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- **Category:** security
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- **ID:** `sec.av_products.third_party`
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- A non-Defender antivirus is registered. Running two real-time AV engines causes conflicts, performance loss, and detection gaps. Confirm the intended AV and ensure only one provides real-time protection.
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```
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Registered AV: Windows Defender, Bitdefender Endpoint Security Tools Antimalware
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```
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### OS volume is NOT encrypted with BitLocker
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- **Category:** security
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- **ID:** `sec.bitlocker.unencrypted`
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- The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.
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```
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Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=
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```
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### 6 pending Windows updates
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- **Category:** security
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- **ID:** `sec.patch.pending`
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- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
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```
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Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 6
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```
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### Reboot pending
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- **Category:** health
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- **ID:** `health.reboot_uptime.pending`
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- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.
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```
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PendingFileRenameOperations
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```
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### Uptime is 49.8 days
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- **Category:** health
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- **ID:** `health.reboot_uptime.long_uptime`
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- Uptime exceeds 30 days. Long uptime usually means pending updates have not been applied (reboots deferred). Schedule maintenance.
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```
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LastBootUpTime=2026-04-17 15:07:40Z
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```
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### 3 auto-start service(s) not running
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- **Category:** health
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- **ID:** `health.failed_services.stopped`
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- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
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```
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Intel(R) Platform License Manager Service (Intel(R) Platform License Manager Service) = Stopped
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GoogleUpdaterInternalService150.0.7863.0 (Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)) = Stopped
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GoogleUpdaterService150.0.7863.0 (Google Updater Service (GoogleUpdaterService150.0.7863.0)) = Stopped
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```
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## INFO (16)
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### Defender real-time protection is OFF (3rd-party AV active)
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- **Category:** security
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- **ID:** `sec.defender.rtp_off`
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- Defender real-time protection is off because a managed/known 3rd-party AV is active. Windows disables Defender real-time protection when another AV registers, so this is expected. Confirm the 3rd-party AV is providing real-time protection.
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```
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RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False; SecurityCenter2 AntiVirusProduct: Bitdefender Endpoint Security Tools Antimalware (productState=0x41000, RTP on)
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```
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### Defender antimalware service is not running (3rd-party AV active)
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- **Category:** security
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- **ID:** `sec.defender.amservice_off`
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- The Defender antimalware service is not active because a managed/known 3rd-party AV is registered. Windows stands Defender down when another AV provides protection, so this is expected. Confirm the 3rd-party AV is running.
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```
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RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False; SecurityCenter2 AntiVirusProduct: Bitdefender Endpoint Security Tools Antimalware (productState=0x41000, RTP on)
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```
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### No competitor/leftover management agents detected
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- **Category:** security
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- **ID:** `sec.foreign_agents.none`
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- No known competitor RMM or unmanaged remote-access agents found in installed programs or services.
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```
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Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
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```
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### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
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service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
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```
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### Expected ACG management tooling present: Splashtop (SOS/Streamer)
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.splashtop_sos_streamer_`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: Splashtop Streamer 3.8.2.0
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service: SplashtopRemoteService (Splashtop? Remote Service) Running
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```
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### Expected ACG management tooling present: Syncro / Kabuto
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- **Category:** security
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- **ID:** `sec.foreign_agents.acg.syncro_kabuto`
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- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
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```
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program: Syncro 1.0.201.18410
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service: Syncro (Syncro) Running
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```
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### All firewall profiles enabled
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- **Category:** security
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- **ID:** `sec.firewall.ok`
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- Domain, Private, and Public firewall profiles are all enabled.
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```
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Private=True; Domain=True; Public=True
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```
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### Local administrators (5)
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- **Category:** security
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- **ID:** `sec.local_admins.list`
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- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
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```
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GTS\Domain Admins
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GTS\gonzvar
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GTS-W2\Administrator
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GTS-W2\localadmin
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GTS-W2\pgonz
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```
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### OS build supported: Win11 25H2
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- **Category:** security
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- **ID:** `sec.patch.os_supported`
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- Build 26200 (Win11 25H2) is in support until 2027-10-12.
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```
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Microsoft Windows 11 Pro for Workstations build 26200
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```
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### Last hotfix: KB5083769
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- **Category:** security
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- **ID:** `sec.patch.last_hotfix`
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- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
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```
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KB5083769 installed 2026-04-15T07:00:00Z
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```
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### SMBv1 disabled
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- **Category:** security
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- **ID:** `sec.exposure.smb1_off`
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- SMBv1 server protocol is disabled.
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```
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EnableSMB1Protocol=False
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```
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### LAPS detected
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- **Category:** security
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- **ID:** `sec.exposure.laps_present`
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- A LAPS mechanism is present.
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```
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Windows LAPS reg key
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```
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### No stability events in the last 14 days
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- **Category:** health
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- **ID:** `health.stability.clean`
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- No unexpected shutdowns, BSODs, or disk errors logged.
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```
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Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
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```
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### Domain secure channel healthy
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- **Category:** health
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- **ID:** `health.domain.secure_channel_ok`
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- Machine trust relationship with the domain is intact.
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```
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Domain=GTS.local
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```
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### Time service source
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- **Category:** health
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- **ID:** `health.time.source`
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- Current Windows Time service source.
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```
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Source=GTS-SVR25.GTS.local
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```
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### No backup agent detected
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- **Category:** health
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- **ID:** `health.backup.none`
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- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
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```
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No matching backup service in Win32_Service
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```
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---
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## Inventory Baseline Summary
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- **Manufacturer / Model:** LENOVO / 90SM006QUS
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- **Serial:** MJ0JAWPT
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- **CPU:** 12th Gen Intel(R) Core(TM) i5-12400 (6 cores / 12 logical)
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- **RAM (GB):** 15.7
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- **BIOS:** M49KT29A (2024-01-04)
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- **Chassis is laptop:** false
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- **TPM present / Secure Boot:** true / true
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- **Domain joined:** true (GTS.local)
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- **OS activation licensed:** true
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- **Uptime (days):** 49.8
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- **Pending reboot:** true
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- **Installed software count:** 48
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- **Scheduled tasks (non-MS, enabled):** 46
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- **Local administrators:** GTS\Domain Admins, GTS\gonzvar, GTS-W2\Administrator, GTS-W2\localadmin, GTS-W2\pgonz
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### Fixed volumes
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- [SYSTEM] - 0.2 GB free of 0.2 GB (76.9%)
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- C: - 756.7 GB free of 929.3 GB (81.4%)
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- [WinRE_DRV] - 1.2 GB free of 2 GB (60.2%)
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### Network adapters
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- Realtek PCIe GbE Family Controller - IP: 192.168.0.146, fe80::826b:1844:b416:d971 - DNS: 192.168.0.2, 192.168.0.5 - DHCP: true
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---
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## Diff vs Prior Baseline
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- No prior baseline found for this host. This is the first baseline.
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---
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_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `GTS-W2-20260606T181016.json` (immutable)._
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