sync: auto-sync from HOWARD-HOME at 2026-05-05 16:44:25

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-05-05 16:44:25

clients/cascades-tucson/session-logs/2026-05-05-howard-zachary-nelson-onboarding.md

@@ -100,3 +100,26 @@ Two separate one-time passwords delivered to Mike in chat:
 - AD domain account password
 
 Neither committed to repo. Both forced to change at first sign-in.
+
+---
+
+## Update: 16:42 PT — Syncro ticket #32255 invoiced
+
+### Ticket #32255 — Zachary Nelson onboarding (Invoiced)
+- **Customer:** Cascades of Tucson (Syncro 20149445)
+- **Subject:** Zachary Nelson - New user / email / desktop setup
+- **Issue type:** New User / Workstation Deployment. Priority: 2 Normal. Status: Invoiced.
+- **Contact:** null (Cascades blank-contact rule).
+- **Initial issue comment summary:** Set up new M365 email and user account for Zachary Nelson; configured account on his desktop; added Zachary to share folders on cascadesDS — ALdocs, Business Office, Business AL.
+- **Billing:** Onsite labor (product 26118): 1.0 hr @ $175/hr — applied to Cascades prepay block.
+- **Invoice:** #67565 — total **$0.00** (1.0 hr applied to prepay; no taxable items). Labor line shows "Applied 1.0 Prepay Hours".
+
+### Coverage note
+This ticket bills only the desktop / share-folder portion of today's Zachary work. The M365 cloud account creation, on-prem AD account creation on CS-SERVER, license assignment (SPB), and password handoff to Mike are documented earlier in this log and folded into the same 1.0-hr onsite block. If this scope ends up needing a second pass (manager assignment, group memberships, or the broader O365_BUSINESS_PREMIUM → SPB migration sweep tracked in "Not done"), open a follow-up ticket rather than appending to #32255.
+
+### Cascades prepay block (post-billing)
+- Block at 50.0 hours before today's billing session.
+- Decremented 1.5 hours total today (0.5 on #32253 + 1.0 on #32255) → **48.5 hours remaining**.
+
+### Cross-reference
+Skill bug hit on Ticket #32253 (Syncro `timer_entry` response shape) is documented in the parallel chef-pc-slow log (`2026-05-05-howard-chef-pc-slow-and-mdirector-ram.md`, "Update: 16:42 PT" section). Ticket #32255 was created cleanly after the workaround was understood.