sync: auto-sync from GURU-5070 at 2026-06-26 08:02:22
Author: Mike Swanson Machine: GURU-5070 Timestamp: 2026-06-26 08:02:22
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# 2026-06-26 — Wolkin: Julie "SMB isn't working" — FRONT ZeroTier adapter was disabled
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## User
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- **User:** Mike Swanson (mike)
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- **Machine:** GURU-5070
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- **Role:** admin
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## Summary
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Julie (RSW-Laptop, remote worker) reported SMB to FRONT not working. **Root cause: FRONT's
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ZeroTier network adapter was administratively Disabled** — even though the ZeroTier *service*
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was ONLINE and `listnetworks` showed the Wolkin network OK with `10.147.19.199/24` assigned.
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A disabled adapter = no IP plumbed onto the interface = FRONT unreachable over ZeroTier = all
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remote SMB/print down (in-office machines unaffected, so easy to miss).
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Almost certainly disabled during the **2026-06-25** in-office scanner/static-IP work, where the
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ZeroTier IP `10.147.19.199` was the name-resolution confounder (laptop hosts override
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`10.147.19.199 FRONT` pinning "front" to the ZT IP) — disabled to take it out of play and not
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re-enabled. The disable itself was not logged verbatim 2026-06-25.
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## Diagnosis (via GuruRMM, FRONT = `877d311a-4b24-462c-97b1-d2a0f7730a71`)
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- RSW-Laptop offline in RMM (no check-in ~2.5h) at start; came back online mid-session.
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- FRONT SMB server healthy: `LanmanServer` running, 445 listening, shares present
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(ClientFiles/Forms/Pleadings/Scans/Sharp). LAN IP `192.168.1.153` (static, set 2026-06-25).
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- FRONT had **no `10.147.19.199`**; `Get-NetAdapter` showed `ZeroTier One [17d709436c834c9b]` =
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**Disabled**. ZT service ONLINE; `listnetworks` = `OK PRIVATE ... 10.147.19.199/24`.
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- FRONT could NOT ping `10.147.19.54` (Julie) over ZT (ICMP — reliable, not the error-67 artifact).
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## Fix
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- `Enable-NetAdapter -InterfaceDescription "ZeroTier Virtual Port" -Confirm:$false`
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(adapter name `ZeroTier One [..]` has `[ ]` PS wildcards — target by `-InterfaceDescription`).
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- Verified: adapter **Up**, `10.147.19.199` restored, FRONT pings Julie's laptop (`10.147.19.54`)
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= True. RSW-Laptop back online in RMM.
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- Did NOT use RMM `net use`/`net view` to judge SMB (documented false error-67 artifact against
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FRONT) — plumbing confirmed via adapter state + ICMP. Julie to test her mapped drive; stale
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red-X mappings clear with disconnect/reconnect or sign out/in.
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## Files changed
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- `wiki/clients/wolkin.md` — CRITICAL "ZeroTier required for Julie" callout (Infrastructure),
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Patterns & Known Issues entry, History Highlights line, frontmatter `last_compiled: 2026-06-26`.
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## Follow-ups
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- (Optional) pull FRONT System event log to confirm when/who disabled the adapter, if recurrence
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is a concern.
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- Still open from before: rotate `front\julie` (`clients/wolkin/front-julie.sops.yaml`); DHCP
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reservation for FRONT on the Verizon Fios router.
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