sync: auto-sync from GURU-5070 at 2026-06-26 08:02:22

Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-26 08:02:22
This commit is contained in:
2026-06-26 08:03:21 -07:00
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commit bd52dde6a7
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# 2026-06-26 — Wolkin: Julie "SMB isn't working" — FRONT ZeroTier adapter was disabled
## User
- **User:** Mike Swanson (mike)
- **Machine:** GURU-5070
- **Role:** admin
## Summary
Julie (RSW-Laptop, remote worker) reported SMB to FRONT not working. **Root cause: FRONT's
ZeroTier network adapter was administratively Disabled** — even though the ZeroTier *service*
was ONLINE and `listnetworks` showed the Wolkin network OK with `10.147.19.199/24` assigned.
A disabled adapter = no IP plumbed onto the interface = FRONT unreachable over ZeroTier = all
remote SMB/print down (in-office machines unaffected, so easy to miss).
Almost certainly disabled during the **2026-06-25** in-office scanner/static-IP work, where the
ZeroTier IP `10.147.19.199` was the name-resolution confounder (laptop hosts override
`10.147.19.199 FRONT` pinning "front" to the ZT IP) — disabled to take it out of play and not
re-enabled. The disable itself was not logged verbatim 2026-06-25.
## Diagnosis (via GuruRMM, FRONT = `877d311a-4b24-462c-97b1-d2a0f7730a71`)
- RSW-Laptop offline in RMM (no check-in ~2.5h) at start; came back online mid-session.
- FRONT SMB server healthy: `LanmanServer` running, 445 listening, shares present
(ClientFiles/Forms/Pleadings/Scans/Sharp). LAN IP `192.168.1.153` (static, set 2026-06-25).
- FRONT had **no `10.147.19.199`**; `Get-NetAdapter` showed `ZeroTier One [17d709436c834c9b]` =
**Disabled**. ZT service ONLINE; `listnetworks` = `OK PRIVATE ... 10.147.19.199/24`.
- FRONT could NOT ping `10.147.19.54` (Julie) over ZT (ICMP — reliable, not the error-67 artifact).
## Fix
- `Enable-NetAdapter -InterfaceDescription "ZeroTier Virtual Port" -Confirm:$false`
(adapter name `ZeroTier One [..]` has `[ ]` PS wildcards — target by `-InterfaceDescription`).
- Verified: adapter **Up**, `10.147.19.199` restored, FRONT pings Julie's laptop (`10.147.19.54`)
= True. RSW-Laptop back online in RMM.
- Did NOT use RMM `net use`/`net view` to judge SMB (documented false error-67 artifact against
FRONT) — plumbing confirmed via adapter state + ICMP. Julie to test her mapped drive; stale
red-X mappings clear with disconnect/reconnect or sign out/in.
## Files changed
- `wiki/clients/wolkin.md` — CRITICAL "ZeroTier required for Julie" callout (Infrastructure),
Patterns & Known Issues entry, History Highlights line, frontmatter `last_compiled: 2026-06-26`.
## Follow-ups
- (Optional) pull FRONT System event log to confirm when/who disabled the adapter, if recurrence
is a concern.
- Still open from before: rotate `front\julie` (`clients/wolkin/front-julie.sops.yaml`); DHCP
reservation for FRONT on the Verizon Fios router.