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sync: auto-sync from HOWARD-HOME at 2026-06-24 09:27:28

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Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-24 09:27:28
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Howard Enos
2026-06-24 09:27:58 -07:00
parent 00115c79f0
commit befd701678
4 changed files with 43 additions and 0 deletions
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.claude/memory/MEMORY.md
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- [Starr Pass mail routing](reference_starrpass_mail_routing.md) — starrpass.com is DIRECT to MS (EOP/Defender, tenant 222450dd…); only devconllc.com is on Mailprotector (MP acct 16170). Check @starrpass.com quarantine/rejects via remediation-tool, not Mailprotector.
- [INKY outbound breaks DMARC](reference_inky_outbound_breaks_dmarc.md) — Reverse-resolve DMARC rua failing IPs before blaming a sender: ipw-outbound.inkyphishfence.com / us.cloud-sec-av.com = INKY re-injection breaking DKIM+SPF. INKY is in-M365 (connectors+transport rules) per enrolled tenant, but hosting-level (IX/cPanel website) outbound also routes through it independent of M365 enrollment. Fix is INKY-side (outbound DKIM/SPF/ARC), not cPanel DNS.
- [Syncro prepay: full-GET only](feedback_syncro_prepay_full_get_only.md) — read prepay_hours ONLY from GET /customers/{id}; the customer search/list endpoint returns null/stale prepay. Never assert "no block" in a billing preview from search data.
- [Syncro priority/type format](feedback_syncro_priority_type_format.md) — every ticket create needs a number-prefixed priority ("2 Normal", not bare "Normal" which renders blank) AND a valid problem_type. Winter flagged #32193/#32194. Use the syncro skill's create flow.
- [AAD Connect msDS-KeyCredentialLink writeback](reference_aadconnect_keycredlink_writeback.md) — "completed-export-errors" + 8344 INSUFF_ACCESS_RIGHTS on a protected admin account = WHfB key writeback blocked by AdminSDHolder. Diagnose with csexport /f:x; fix with dsacls WP;msDS-KeyCredentialLink on AdminSDHolder + SDProp.
- [UniFi Site Manager cloud API](reference_unifi_site_manager_api.md) — `api.ui.com` + `X-API-KEY` (vault `services/unifi-site-manager`) = remote access to the WHOLE ACG UniFi fleet (~36 consoles) outside UOS. Tier1 `/v1/hosts|sites|devices|isp-metrics` = inventory+health+WAN. Tier2 CONNECTOR `/v1/connector/consoles/{id}/proxy/network/api/s/default/stat/{device,sta}` = **full UOS parity** (per-radio cu_total airtime + per-client RSSI) for ANY console, remote. Backend `unifi-wifi/scripts/gw-sitemanager.sh` (`fleet|devices|sites|isp|net`). Standalone UDM WAN SSH usually firewalled; per-console SSH pw at `clients/<slug>/udm-ssh`.
- [reference_sqlx_migrations_immutable](reference_sqlx_migrations_immutable.md) -- NEVER edit an already-applied sqlx migration file — even a comment. sqlx::migrate! checksums each file at compile time and validates against _sqlx_migrations at startup; a changed checksum crash-loops the server with "migration N was previously applied but has been modified". Code review MUST flag any edit to an applied migration.

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.claude/memory/feedback_syncro_priority_type_format.md Normal file
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---
name: feedback_syncro_priority_type_format
description: Syncro tickets must be created with a number-prefixed priority ("2 Normal") and a valid problem_type — bare "Normal" shows blank in the UI
metadata:
type: feedback
---
When creating ANY Syncro ticket, ALWAYS set both:
- `priority` in the **number-prefixed** form Syncro's dropdown expects: `"1 High"`, `"2 Normal"`, `"3 Low"`, `"4 Urgent"`. A bare `"Normal"` does NOT match the dropdown and renders **blank** in the Syncro UI.
- `problem_type` to a valid Issue Type (most often `Onsite` or `Remote`; others exist — Software, Hardware, File Services / Permissions, New User / Workstation Deployment, Service Request, etc.). Default to `"2 Normal"` priority unless it's an emergency/after-hours job (then `"4 Urgent"`).
**Why:** Winter flagged (2026-06-24) that two tickets Claude created (#32193, #32194) had priority `"Normal"` instead of `"2 Normal"`, so priority showed blank — she has to fix these by hand. "Claude knows how to do that" — the format is already documented in the `syncro` skill; the miss was not following it on create.
**How to apply:** Use the `syncro` skill's ticket-create flow (it documents the exact priority strings + problem-type list); never hand-roll a create that omits priority/type or uses a non-prefixed priority. Verify after create that `.ticket.priority` came back as `"N Name"`, not a bare word. See [[feedback_syncro_blank_contact]] for the companion Cascades contact rule.