sync: auto-sync from HOWARD-HOME at 2026-06-24 09:27:28

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-24 09:27:28

.claude/memory/MEMORY.md

@@ -32,6 +32,7 @@
 - [Starr Pass mail routing](reference_starrpass_mail_routing.md) — starrpass.com is DIRECT to MS (EOP/Defender, tenant 222450dd…); only devconllc.com is on Mailprotector (MP acct 16170). Check @starrpass.com quarantine/rejects via remediation-tool, not Mailprotector.
 - [INKY outbound breaks DMARC](reference_inky_outbound_breaks_dmarc.md) — Reverse-resolve DMARC rua failing IPs before blaming a sender: ipw-outbound.inkyphishfence.com / us.cloud-sec-av.com = INKY re-injection breaking DKIM+SPF. INKY is in-M365 (connectors+transport rules) per enrolled tenant, but hosting-level (IX/cPanel website) outbound also routes through it independent of M365 enrollment. Fix is INKY-side (outbound DKIM/SPF/ARC), not cPanel DNS.
 - [Syncro prepay: full-GET only](feedback_syncro_prepay_full_get_only.md) — read prepay_hours ONLY from GET /customers/{id}; the customer search/list endpoint returns null/stale prepay. Never assert "no block" in a billing preview from search data.
+- [Syncro priority/type format](feedback_syncro_priority_type_format.md) — every ticket create needs a number-prefixed priority ("2 Normal", not bare "Normal" which renders blank) AND a valid problem_type. Winter flagged #32193/#32194. Use the syncro skill's create flow.
 - [AAD Connect msDS-KeyCredentialLink writeback](reference_aadconnect_keycredlink_writeback.md) — "completed-export-errors" + 8344 INSUFF_ACCESS_RIGHTS on a protected admin account = WHfB key writeback blocked by AdminSDHolder. Diagnose with csexport /f:x; fix with dsacls WP;msDS-KeyCredentialLink on AdminSDHolder + SDProp.
 - [UniFi Site Manager cloud API](reference_unifi_site_manager_api.md) — `api.ui.com` + `X-API-KEY` (vault `services/unifi-site-manager`) = remote access to the WHOLE ACG UniFi fleet (~36 consoles) outside UOS. Tier1 `/v1/hosts|sites|devices|isp-metrics` = inventory+health+WAN. Tier2 CONNECTOR `/v1/connector/consoles/{id}/proxy/network/api/s/default/stat/{device,sta}` = **full UOS parity** (per-radio cu_total airtime + per-client RSSI) for ANY console, remote. Backend `unifi-wifi/scripts/gw-sitemanager.sh` (`fleet|devices|sites|isp|net`). Standalone UDM WAN SSH usually firewalled; per-console SSH pw at `clients/<slug>/udm-ssh`.
 - [reference_sqlx_migrations_immutable](reference_sqlx_migrations_immutable.md) -- NEVER edit an already-applied sqlx migration file — even a comment. sqlx::migrate! checksums each file at compile time and validates against _sqlx_migrations at startup; a changed checksum crash-loops the server with "migration N was previously applied but has been modified". Code review MUST flag any edit to an applied migration.