sync: auto-sync from HOWARD-HOME at 2026-06-24 09:27:28

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-24 09:27:28

errorlog.md

@@ -17,6 +17,10 @@ Categories (the `[type]` tag): _(none)_ = skill/command execution failure ·
 
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+2026-06-24 | Howard-Home | syncro/ticket-create | [correction] created #32193/#32194 with priority 'Normal' instead of Syncro's canonical number-prefixed '2 Normal'; the value did not match the priority dropdown so it displayed blank (Winter flagged it). Always set priority as 'N Name' (e.g. '2 Normal','4 Urgent') AND a valid problem_type (Onsite/Remote/etc.) on every ticket create via the syncro skill. [ctx: ref=syncro-skill priority-format]
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+2026-06-24 | Howard-Home | rmm/dispatch | [friction] UNC double-backslash in heredoc+jq RMM command got mangled to single backslash (cs-server -> cs-server), causing net use error 67 and net-use hangs that looked like a missing/broken share; single-backslash local paths (D:Shares) were unaffected. Fix: build UNC from [char]92 at runtime ($bs=[char]92; $unc="{0}{0}server{0}share" -f $bs) so no literal backslash traverses the dispatch chain. [ctx: ref=feedback_windows_quote_stripping]
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 2026-06-24 | GURU-5070 | syncro/billing-prepay | [friction] customer SEARCH endpoint returned prepay_hours=null so preview wrongly said 'no block / $300'; the customer actually had a 20.5h block. ALWAYS read prepay via GET /customers/{id} (full record), never the search-list field [ctx: cust=14232794 ticket=32455]
 
 2026-06-24 | GURU-5070 | unifi-wifi/controller-rest | [friction] CSRF token missed because read via dict(resp.headers) (case-sensitive); UniFi returns X-Csrf-Token mixed-case -> PUT got 403. Use resp.headers.get() (case-insensitive) to capture X-CSRF-Token/X-Updated-Csrf-Token