chore(memory): consolidate scattered feedback/project/reference files
Compressed memory store 104 -> 71 files via four passes: - Syncro: 19 scattered feedback_syncro_* files merged into 3 rule files (api/billing/workflow) + an on-demand feedback_syncro_history.md for incident detail, quotes, and tech/product ID tables. - Four near-duplicate merges: Howard paste-safety, Pluto build server, Howard backend deferral, IX server access (ssh+tailscale). - Per-cluster rule/state/history split applied to GuruConnect (2->1), Dataforth (3->2), Cascades (7->3), GuruRMM (13->3). - New reference_resource_map.md: single auto-loaded cheatsheet for "do I have access to X and how do I connect from this machine?" - MEMORY.md rewritten to match the new layout. Health: broken backlinks 8->7, overlap clusters 12->5, orphans 17->0.
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---
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name: feedback-syncro-labor-tax
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description: Labor is never taxable in Arizona — always set taxable=false on labor line items in Syncro
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metadata:
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node_type: memory
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type: feedback
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originSessionId: d91f202e-ddd5-46d7-b674-f848eb78aa8e
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---
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Always pass `"taxable": false` explicitly on labor line items via `add_line_item`.
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**Why:** Labor products are configured with `taxable: false` in Syncro, but the `add_line_item` API endpoint does not inherit the product's taxable setting — it posts the line item as `taxable: true` regardless of the product config.
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**How to apply:** Include `"taxable": false` in every `add_line_item` payload for labor products (remote, onsite, in-shop, emergency, prepaid). The product itself is correct; the API just doesn't carry it through.
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