chore(memory): consolidate scattered feedback/project/reference files
Compressed memory store 104 -> 71 files via four passes: - Syncro: 19 scattered feedback_syncro_* files merged into 3 rule files (api/billing/workflow) + an on-demand feedback_syncro_history.md for incident detail, quotes, and tech/product ID tables. - Four near-duplicate merges: Howard paste-safety, Pluto build server, Howard backend deferral, IX server access (ssh+tailscale). - Per-cluster rule/state/history split applied to GuruConnect (2->1), Dataforth (3->2), Cascades (7->3), GuruRMM (13->3). - New reference_resource_map.md: single auto-loaded cheatsheet for "do I have access to X and how do I connect from this machine?" - MEMORY.md rewritten to match the new layout. Health: broken backlinks 8->7, overlap clusters 12->5, orphans 17->0.
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---
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name: feedback-syncro-live-rates
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description: Always fetch Syncro labor rates live from the API — never use hardcoded rate table
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metadata:
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node_type: memory
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type: feedback
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originSessionId: d91f202e-ddd5-46d7-b674-f848eb78aa8e
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---
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Always fetch `price_retail` live from `GET /products/<id>` → `.product.price_retail` before billing any Syncro line item. Never use the rate table in the skill as a source of truth for dollar amounts.
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**Why:** The hardcoded rate table was proven wrong on 2026-05-20 (ticket #32304, Cascades) when Labor - Remote Business was listed at $150/hr but the correct rate was $175/hr. Rates vary by contract and change over time.
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**How to apply:** In any billing workflow, fetch the rate immediately after selecting the product_id:
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```bash
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RATE=$(curl -s "${BASE}/products/${PRODUCT_ID}?api_key=${API_KEY}" | jq -r '.product.price_retail')
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```
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Use this `$RATE` value for the Ollama draft prompt, the preview shown to the user, and the `price_retail` field in all payloads. The product ID table in the skill is still valid — just not the rate column.
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