wiki: compile goldstein (update) - fold OpenVPN/Site-Magic session log, refresh Active Work vs Syncro (#32384)

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2026-07-10 17:27:49 -07:00
parent fe91b4ecfc
commit d8941c56df
2 changed files with 13 additions and 6 deletions

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@@ -8,6 +8,7 @@ sources:
- clients/goldstein/session-logs/2026-07/2026-07-06-howard-dallas-rmm-onboard.md
- clients/goldstein/session-logs/2026-07/2026-07-07-howard-dallas-rdp-pro-upgrade.md
- clients/goldstein/onboarding-baselines/DALLAS-20260706T233936.md
- clients/goldstein/session-logs/2026-07/2026-07-10-howard-openvpn-remote-access-sitemagic.md
- Live UniFi Site Manager + GuruRMM investigation 2026-07-10 (tickets #32490, #32384)
backlinks: []
---
@@ -132,12 +133,18 @@ part of the move to OpenVPN.
or after a reboot until the service is started.
- **No backup agent** detected on DALLAS (2026-07-06) — confirm cloud/local backup need.
## Active Work (2026-07-10, ticket #32384 "Remote - Issues with remote access")
## Active Work
*No open tickets in Syncro as of 2026-07-10 (#32384 "Remote - Issues with remote access" is
Resolved/invoiced). Break-fix, no prepaid block. Follow-ups below are open work, not Syncro tickets.*
- **DALLAS offsite RDP via OpenVPN: DONE** — ASUS-2024 → Dallas profile → RDP DALLAS works.
- **DalRes10:** knocked **offline** by its machine-level WireGuard tunnel; recovery needs someone
to **Deactivate WireGuard at its console** (onsite ~4pm 2026-07-10). Then: disable that tunnel
service, import the **Tucson** OpenVPN profile on ASUS, test RDP.
- OpenVPN 2.6.14 installed on ASUS-2024; Teleport disabled on Tucson UCG.
- **DalRes10: back online** (WireGuard deactivated onsite 2026-07-10). Howard removing WireGuard;
then set its **TermService → Automatic** (RDP survives reboot).
- **Import the Tucson OpenVPN profile on ASUS-2024** (`98.225.73.165`, split-tunnel) so Michelle can
RDP DalRes10 offsite — Dallas profile → DALLAS, Tucson profile → DalRes10.
- OpenVPN 2.6.14 installed on ASUS-2024; Defender re-enabled with OpenVPN-folder exclusions;
Teleport disabled on Tucson UCG.
- **Billing:** OpenVPN remote-access work (2026-07-10) not yet billed — confirm with Mike.
## History Highlights
- **2026-07-10** — Stood up OpenVPN remote access (both UCGs, RADIUS, users Michelle/Sheldon);