diff --git a/clients/mineralogical-record/session-logs/2026-07/2026-07-10-discord-bot-tpm-pc-ace-association-fix.md b/clients/mineralogical-record/session-logs/2026-07/2026-07-10-discord-bot-tpm-pc-ace-association-fix.md index fd390218..96e1434a 100644 --- a/clients/mineralogical-record/session-logs/2026-07/2026-07-10-discord-bot-tpm-pc-ace-association-fix.md +++ b/clients/mineralogical-record/session-logs/2026-07/2026-07-10-discord-bot-tpm-pc-ace-association-fix.md @@ -221,3 +221,30 @@ Winter asked whether the origin of today's 4 scan findings could be determined a **Recommendation delivered:** avoid sponsored search results for software/fix tools; consider ad-blocking on Tom's browser profile. Scratch scripts .origin1-3.ps1 created and deleted from repo root. + +## Update: 15:35 AZ — Syncro RMM agent install on TPM-PC + ScreenConnect link check + +Winter requested Syncro RMM install on TPM-PC; Howard supplied the per-customer MSI link +(https://rmm.syncromsp.com/dl/msi/djEtMjA3NzcwLTEzODg2Mjg2NTgtNDg3NTMtNjA3NTkz, customer 207770). +Dispatched via GuruRMM as SYSTEM: downloaded MSI (7 MB) to C:\Windows\Temp, msiexec /qn exit 0, +Syncro service Running, installed to C:\Program Files\RepairTech\Syncro. Datto AV did not interfere. +Asset registered: TPM-PC, asset_id 12676510, created 2026-07-10 14:15 AZ. Installer removed after install. +Bot alert posted to #dev-alerts. + +Winter then flagged the asset was not linked to ScreenConnect. Findings: +- ScreenConnect Client (1912bf3444b41a08) already installed + Running on TPM-PC; service ImagePath + shows relay instance-kgc7jt-relay.screenconnect.com, session GUID 5cb1ff35-7d2b-4a36-8649-2961cc461c42. +- Verified same instance fingerprint 1912bf3444b41a08 on BEAST -> client belongs to + computerguru.screenconnect.com (ACG instance). +- SC REST API (msp-tools/screenconnect.sops.yaml) cannot enumerate unattended sessions + (GetSessionsByName only, per vault notes) — could not verify server-side via API. +- Syncro asset 12676510 lacks the "ScreenConnect GUID" property (compare CHRISTIPC2024 9317759 which + has it). Restarted Syncro agent service to force inventory sync; property still empty after ~3 min. +- Offered: (1) API PUT of properties["ScreenConnect GUID"]=5cb1ff35-...; (2) manual UI edit; + (3) wait for the next full inventory sync. Winter chose option 3 (wait for self-link). + +Follow-up if it does not self-link within a day: PUT /customer_assets/12676510 with +{"properties": {"ScreenConnect GUID": "5cb1ff35-7d2b-4a36-8649-2961cc461c42"}} (preview first). + +Vault paths accessed: msp-tools/syncro-winter.sops.yaml (key via syncro-env.sh), msp-tools/screenconnect.sops.yaml. +Scratch scripts .syncro-install.ps1 / .sc-check.ps1 created and deleted.