sync: auto-sync from GURU-BEAST-ROG at 2026-06-08 10:50:37

Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-06-08 10:50:37

wiki/clients/rieusset-corp.md

@@ -0,0 +1,99 @@
+---
+type: client
+name: rieusset-corp
+display_name: Rieusset Corp (Tom Sorensen)
+last_compiled: 2026-06-08
+compiled_by: GURU-BEAST-ROG/discord-bot
+sources:
+  - clients/dataforth/session-logs/2026-04-14-session.md
+  - .claude/memory/project_neptune_sbr_email_routing.md
+  - clients/internal-infrastructure.md
+  - discord thread 1513597169796645157 (2026-06-08)
+---
+
+# Rieusset Corp (Tom Sorensen)
+
+Small business client. Email hosted on ACG's Neptune Exchange server with Mailprotector CloudFilter filtering.
+
+---
+
+## Profile
+
+- **Primary contact:** Tom Sorensen
+- **Domain:** rieussetcorp.com
+- **Syncro customer ID:** 16188
+- **Contract type:** Per-incident (verify)
+- **Billing rate:** Standard (verify)
+
+---
+
+## Email Hosting
+
+Mail is hosted on **Neptune Exchange** (ACG-managed, physically at Dataforth D2). Inbound and outbound filtered via **Mailprotector CloudFilter**.
+
+### Mailboxes (as of 2026-04-14)
+
+| AD Account | Email Address | User |
+|---|---|---|
+| `tom` | tsorensen@rieussetcorp.com | Tom Sorensen (primary) |
+| `tomrc` | tomrc@rieussetcorp.com | Tom Sorensen (alternate) |
+| `ojodeagua` | ojodeagua@rieussetcorp.com | Tom Sorensen (alternate) |
+| `csorensen` | csorensen@rieussetcorp.com | Christine Sorensen |
+
+### Mailprotector
+
+- **Domain ID:** 57833
+- **Customer ID:** 16188
+- **Allow rules:** clipto.com (added 2026-06-08 — verification emails were being quarantined as bulk)
+
+### Outbound Routing (Neptune SBR)
+
+Outbound mail routes via Mailprotector smarthost using Exchange Sender-Based Routing:
+
+- **Send connector:** `Outbound.Sorensen`
+- **Address space:** `rieussetcorp.sbr`
+- **Smarthost:** `rieussetcorp-com.outbound.emailservice.io`
+- **SBR config file:** `C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\agents\Custom\Microsoft.Exchange.SBR.InternalDomains.config` (on Neptune)
+
+### DKIM
+
+- **Selector:** `s1`
+- **Key location:** `C:\Program Files\Exchange DkimSigner\keys\` on Neptune
+- **Status:** [WARNING] DkimSigner globally DISABLED on Neptune as of 2026-04-23 (post-KB5084071 compatibility issue). Outbound mail from rieussetcorp.com is currently unsigned.
+
+---
+
+## Access
+
+| Resource | Method |
+|---|---|
+| Mailboxes | Neptune Exchange — connect via ACG-DC16 WinRM or on-box PowerShell as administrator.ACG |
+| Mailprotector | `py mp.py` CLI, domain ID 57833 |
+| AD accounts | ACG-DC16 (172.16.3.52) — acg.local domain |
+
+Passwords were last reset 2026-04-14 (all accounts set to `RC$sor3740` at that time — verify current state before sharing).
+
+---
+
+## History
+
+| Date | Event |
+|---|---|
+| 2026-03-22 | Outbound routing failure — fixed by adding Neptune IPs (67.206.163.124, 67.206.163.122) to Mailprotector authorized sender list |
+| 2026-04-14 | All four AD account passwords reset via ACG-DC16 WinRM |
+| 2026-06-08 | Two "Verification code" emails from Clipto (hello@clipto.com) quarantined as bulk spam → manually released (IDs 4502364979, 4502352351); allow rule added for clipto.com on Mailprotector domain |
+
+---
+
+## Known Issues / Notes
+
+- **Outbound routing is systemic with devcon:** when rieussetcorp outbound breaks, check devconllc.com SBR config too (same Neptune transport agent). See `memory/project_neptune_sbr_email_routing.md`.
+- **DkimSigner disabled globally** — outbound mail is unsigned. Will be resolved when Neptune is migrated to Exchange 2019.
+- **Neptune dependency:** this client's mail service lives or dies with Neptune. See `wiki/clients/internal-infrastructure.md` for Neptune status and migration plan.
+
+---
+
+## Backlinks
+
+- [[clients/internal-infrastructure]] — Neptune Exchange hosts rieussetcorp.com mail
+- [[clients/dataforth]] — Neptune physically colocated at Dataforth D2