sync: auto-sync from GURU-5070 at 2026-06-02 07:25:49

Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-02 07:25:49
This commit is contained in:
2026-06-02 07:25:55 -07:00
parent 13c7ad3c82
commit f8ed03c75a
54 changed files with 1349 additions and 2 deletions

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---
name: Syncro comment HTML formatting
description: Use <br> for line breaks in Syncro comments, not <ul>/<li> — list tags don't render
type: feedback
originSessionId: b39e319c-ac3e-49f5-afb6-755e08f1fd82
---
Use `<br>` for line breaks in Syncro comment bodies. Do NOT use `<ul>`, `<li>`, or other block-level list tags — Syncro's renderer collapses them into a single line with no spacing.
**Why:** Posted a comment with `<ul><li>` items and they all ran together on one line in the ticket view. Had to post a corrected duplicate.
**How to apply:** For any bulleted list in a Syncro comment, use:
```
- Item one<br>
- Item two<br>
- Item three
```
wrapped in a `<p>` tag. Never use `<ul>/<li>`.