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sync: auto-sync from GURU-5070 at 2026-06-02 07:25:49

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Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-02 07:25:49
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Mike Swanson
2026-06-02 07:25:55 -07:00
parent 13c7ad3c82
commit f8ed03c75a
54 changed files with 1349 additions and 2 deletions
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.claude/memory/feedback_syncro_timer_first.md Normal file
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---
name: Syncro — use add_line_item for billing, not timers
description: Syncro billing uses add_line_item directly. Timer workflow (timer_entry → charge_timer_entry) is not used. Overrides previous rule about timers being required.
type: feedback
---
**Rule:** Bill Syncro tickets with `POST /tickets/{id}/add_line_item` directly. Do NOT use `timer_entry → charge_timer_entry`.
**Why:** Mike confirmed 2026-05-21 that the timer workflow is not used. The previous rule requiring timers was wrong and caused repeated billing failures (wrong product on the timer, product_id silently ignored by charge_timer_entry, etc.).
**How to apply:**
- `add_line_item` is the billing path for all work: labor, warranty, internal, hardware.
- Set `product_id`, `quantity` (decimal hours), `price_retail` (fetched live), `name`, `description`, `taxable: false`.
- Do not create timer entries as part of billing.
- Timer endpoints still exist in Syncro but are not part of the ACG billing workflow.
**Previous rule (SUPERSEDED):** "All work-time billing MUST go through timer_entry → charge_timer_entry." That rule is no longer in effect as of 2026-05-21.