- Added desertrat.com to /etc/mailprotector_domains on Websvr (outbound SBR now active)
- Created Mailprotector bulk user import CSV (38 desertrat.com accounts/forwarders)
- Created Syncro ticket #32181 + invoice #67437 for Furrier (30 min remote, $81.53)
- Corrected syncro.md skill doc: add_line_item for billing, remove_line_item to delete,
charge_timer_entry to convert timers, comment DELETE impossible via API
- Created clients/furrier/ with session log
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Windows Store python3 stub returns exit 49 instead of running Python.
Replace with: py (Windows launcher) for actual Python code, jq for
simple JSON extraction. Reorder fallback loops to try py first.
Add Bash(py:*) to settings.local.json allowlist.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Discovered from GUI page source: comment[product_id] + comment[minutes_spent]
+ comment[bill_time_now] are fields on POST /tickets/{id}/comment. This is
how the GUI adds time — as part of the comment, not via separate timer_entry.
Updated billing workflow + added --time/--labor flags to comment command.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Timer entries use POST /tickets/{id}/timer_entry with labor product IDs
(not invoice products). "Make Invoice" converts timers to invoice.
Documented 7 common labor products with IDs. Fixed line_items path to
/invoices/{id}/line_items.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Create, update, close, comment on, search, and bill tickets via Syncro
REST API. Includes customer search, invoice creation, line items, and
ticket timer management. API key from SOPS vault.
Verified: pulls real ticket data from computerguru.syncromsp.com.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
