Commit Graph

86 Commits

Author SHA1 Message Date
307bb8812b sync: auto-sync from GURU-BEAST-ROG at 2026-05-27 16:11:22
Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-05-27 16:11:22
2026-05-27 16:12:21 -07:00
a42d657c55 docs(session)+rules: 2026-05-27 — Quantum M365 onboarding, IX autodiscover fix, Syncro emergency/labor/attribution rules
Session logs: root (Michael #32329 hosting offer + IX simplehost.email autodiscover DNS fix + Cascades #32332 emergency correction) + Quantum client log (M365 tenant 2fd0092b onboarding, break-glass GA, CA report-only).

Syncro rule overhaul:
- Emergency billing: prepaid -> 26184 @ hours x1.5 (was 26118); non-prepaid -> 26184 with channel rate (onsite $262.50 / remote+inshop $225)
- Never make up labor items (existing product + real name; QuickBooks sync)
- Corrections preserve original tech's user_id (commission); adding notes/labor never changes ticket owner

/remediation-tool: Conditional Access may be managed programmatically (report-only first + exclude break-glass + confirm before enforce); fabb3421 deprecated for customer tenants; Quantum tenant onboarded (gotchas table).

Memory: 4 new (no-madeup-labor, corrections-preserve-tech, ca-programmatic, quantum-godaddy-tenant) + updates.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-27 14:57:55 -07:00
f8c00d3615 feat(skill): add /mailbox — ACG M365 mailbox read + gated send-as
Read and send mail for an ACG mailbox via the shared Claude-MSP-Access Graph app
(fabb3421), defaulting to the running user's mailbox from identity.json (mike/howard).
Send and reply are hard-gated: full To/Cc/Subject/Body preview + explicit confirm,
external recipients flagged, no retries/bulk, saved to Sent. Read path verified live;
token cached to .claude/tmp (gitignored), secret from SOPS vault.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-27 11:00:01 -07:00
2c12bd2d04 feat(identity): sync.sh and syncro.md read from identity.json
Phase 2 migration complete:

sync.sh:
- Read Python command from identity.json first (.python.command)
- Fall back to auto-detection for legacy machines
- Eliminates per-session detection overhead

syncro.md:
- Read Ollama endpoint from identity.json (.ollama.endpoint // .ollama.fallback)
- Read Python command from identity.json (.python.command)
- Both sections have legacy fallbacks with detection
- Eliminates 2-second curl probe on every write operation
- Updated day-of-week verification code example
- Updated Ollama draft call section

Impact: All scripts now read machine-specific config from identity.json
(populated by migrate-identity.sh). Faster, explicit, offline-safe.
2026-05-26 20:12:33 -07:00
4e97e20a2f sync: auto-sync from GURU-KALI at 2026-05-26 18:47:58
Author: Mike Swanson
Machine: GURU-KALI
Timestamp: 2026-05-26 18:47:58
2026-05-26 18:48:02 -07:00
f94849fc00 feat(identity): read claudetools_root from identity.json
- Updated sync.sh to read claudetools_root from identity.json
- Updated syncro.md skill to use identity.json for repo path
- Updated CLAUDE.md onboarding to include claudetools_root field
- Eliminates cross-architecture path detection issues
- Fallback to git rev-parse for legacy machines

Each machine sets claudetools_root during onboarding, just like vault_path.
2026-05-26 18:44:47 -07:00
d4eb8358ce wiki: add capability synthesis to wiki-compile; recompile GuruRMM
Skill + template:
- wiki-compile Phase 2P: type-aware authoritative-artifact discovery for
  projects (migrations, API routes, agent modules, roadmap-done, commit log),
  with a stale-submodule guard that reads origin/main when the pinned
  submodule lags. Changelogs treated as incomplete, not authoritative.
- project template: add a Capabilities / Feature Set section.

GuruRMM recompile (from live main artifacts, not session logs):
- Added Capabilities / Feature Set section covering monitoring, remote
  execution (incl. system vs user_session contexts), inventory/discovery,
  update mgmt, policy, alerting/watchdog, backup, tunnel, identity/security.
- Fixed the misleading "runs as LocalSystem" command-fields line (the gap
  that started this) and the stale BUG-001 temperature claim (now shipped).
- Qualified Entra-only SSO; noted safe-rollout is unwired scaffolding.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-26 18:16:03 -07:00
d9ab515463 feat: add /wiki-compile skill + Syncro live-check in /wiki-lint
/wiki-compile: new skill that seeds or refreshes wiki client articles
from session logs and live Syncro PSA data.

- Three modes: seed (new article), refresh (surgical update), full (--full flag)
- Syncro enrichment for client targets: customer profile, contacts,
  open tickets, recent invoices, asset count
- Ambiguous customer search: pause and ask user to pick
- Customer not found: graceful warn + continue with session logs only
- Syncro is authoritative for all billing fields (hours, rate, contract type)
- Refresh mode: surgical edits only (hours, active tickets, frontmatter)
- Seed/full: Ollama qwen3:14b synthesis; Claude-direct fallback
- Asset count in Profile only — no asset detail tables in wiki
- Commits and pushes after write

/wiki-lint: add Step 6 — Syncro Live-Check
- Pulls live prepay_hours for every client article with a Syncro customer ID
- Auto-fixes stale hours in place; commits fixes in one batch
- Flags articles with open tickets and stale compiled date for review
- Adds Syncro section to lint report output

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-26 11:45:44 -07:00
7a5c12d2af sync: auto-sync from GURU-5070 at 2026-05-26 07:25:37
Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-05-26 07:25:37
2026-05-26 07:25:41 -07:00
72d9e525d8 sync: auto-sync from GURU-5070 at 2026-05-25 12:58:05
Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-05-25 12:58:05
2026-05-25 12:58:08 -07:00
8ec6899fc7 sync: auto-sync from GURU-5070 at 2026-05-25 12:33:44
Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-05-25 12:33:44
2026-05-25 12:33:50 -07:00
db5ebb1b12 sync: add Phase 0 uncommitted session log check
Before invoking sync.sh, /sync now scans for untracked or modified
session log files across session-logs/, clients/*/session-logs/, and
projects/*/session-logs/. If any are found, it warns the user and
offers to run /save instead so logs get a proper narrative commit
rather than a generic "sync: auto-sync" message.

Escalation behavior: default toward /save; user can override to
proceed with plain sync if they explicitly choose.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-25 06:44:16 -07:00
b6684d3ebd wiki-lint: improve backlink checker to normalize slugs before validation 2026-05-25 06:38:05 -07:00
b1e5a7bb3b wiki: recompile overview.md + add /wiki-lint skill + /save unseeded check
overview.md recompiled with all 24 client articles and 7 project articles.
Captures ~80 action items sorted by priority; top urgent items: Neptune
cert (2026-05-31), Western Tire SSL (2026-05-30), Kittle eval license.

.claude/commands/wiki-lint.md: new skill — scans clients/ and projects/
for directories with session-logs but no wiki article, checks broken
[[backlinks]], stale last_compiled dates, index gaps, and stale queue
entries. Emits a structured lint report.

.claude/commands/save.md: added Phase 4 unseeded-wiki check — after sync,
if the session log was written for a client/project with no wiki article,
emit a /wiki-compile reminder. Informational only, no blocking behavior.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-25 06:13:22 -07:00
3d91e25a38 feat(sync): add wiki knowledge layer summary to sync/save output
- Added wiki change detection and categorization in sync.sh
- Shows articles by type (clients/projects/systems/patterns/meta)
- Displays status (added/modified/deleted) and counts
- Updated sync.md and save.md documentation
2026-05-24 19:27:00 -07:00
5bc6b04b50 feat(feature-request): comprehensive specification generation
Enhanced /feature-request skill to produce full specifications instead
of simple classification messages.

NEW CAPABILITIES:
- Phase 1: Load all project context (roadmap, UI gaps, coding guidelines)
- Phase 2: Ollama-powered classification with similarity analysis
- Phase 3: Codebase search + external research (WebSearch for standards)
- Phase 4: Consult coding guidelines for patterns
- Phase 5: Ollama-generated comprehensive spec (architecture, security, testing)
- Phase 6: Roadmap placement with dependency analysis
- Phase 7: Write formal SPEC-XXX-feature-name.md document
- Phase 8: Update roadmap with links
- Phase 9: Commit to git with proper messages
- Phase 10: Send coord message (if Howard submitted)
- Phase 11: Comprehensive summary to user

SPEC DOCUMENT INCLUDES:
- Overview with use cases and success criteria
- Scope (v1 included + explicitly out of scope)
- Architecture (components, data flow, schema, API endpoints)
- Implementation details (agent/server/dashboard file paths, code patterns)
- Security considerations (auth, validation, audit, threat model)
- Testing strategy (unit, integration, manual scenarios)
- Rollout plan (feature flags, backward compat, migration)
- Effort estimate (Small/Medium/Large/X-Large with breakdown)
- Dependencies (requires/enables)
- Open questions

SUBMODULE UPDATE:
- Created docs/specs/ directory structure
- Added README with naming conventions and status lifecycle

The skill now takes 2-5 minutes but produces sprint-ready specifications
with complete architecture analysis and implementation guidance.

Requested by Mike.
2026-05-24 09:58:58 -07:00
e9dac6580c Add ticket subject prefix check to estimate success criteria
The linked ticket subject must start with "Estimate - " before an estimate
task is considered complete. Added as criterion [4] in both the hard rules
block and the workflow success criteria block, with a self-correction step
(PUT /tickets/{id}) if the check fails.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-22 15:27:47 -07:00
11647cbf09 Update estimate ticket subject prefix from colon to dash
Change the linked ticket subject format from "Estimate: <subject>" to
"Estimate - <subject>" per Winter's request for consistent formatting.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-22 15:23:17 -07:00
4093028e01 sync: auto-sync from GURU-BEAST-ROG at 2026-05-22 15:18:36
Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-05-22 15:18:36
2026-05-22 15:18:37 -07:00
66c65fa9bb sync: auto-sync from DESKTOP-0O8A1RL at 2026-05-22 13:42:56
Author: Mike Swanson
Machine: DESKTOP-0O8A1RL
Timestamp: 2026-05-22 13:42:56
2026-05-22 13:46:47 -07:00
51d55566bf sync: auto-sync from GURU-BEAST-ROG at 2026-05-22 13:13:08
Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-05-22 13:13:08
2026-05-22 13:13:09 -07:00
25dfb1b22a sync: auto-sync from DESKTOP-0O8A1RL at 2026-05-22 12:08:26
Author: Mike Swanson
Machine: DESKTOP-0O8A1RL
Timestamp: 2026-05-22 12:08:26
2026-05-22 12:08:31 -07:00
aa3b524df1 sync: auto-sync from DESKTOP-0O8A1RL at 2026-05-22 12:06:06
Author: Mike Swanson
Machine: DESKTOP-0O8A1RL
Timestamp: 2026-05-22 12:06:06
2026-05-22 12:06:11 -07:00
943f1d1a2d sync: auto-sync from GURU-BEAST-ROG at 2026-05-22 11:46:56
Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-05-22 11:46:56
2026-05-22 11:46:58 -07:00
edf51627e1 sync: auto-sync from HOWARD-HOME at 2026-05-22 09:03:36
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-05-22 09:03:36
2026-05-22 09:03:39 -07:00
f1d7b9dfae sync: auto-sync from DESKTOP-0O8A1RL at 2026-05-21 16:54:00
Author: Mike Swanson
Machine: DESKTOP-0O8A1RL
Timestamp: 2026-05-21 16:54:00
2026-05-21 16:54:04 -07:00
582c511f33 docs(sync): update skill doc to reflect git add -A and Phase 5b commands sync 2026-05-21 10:24:07 -07:00
ce38304715 fix(syncro): appointment_type_id optional; omit unless explicitly specified
Per Winter: leave appointment type blank unless user names one of the known
types. If omitting, include delivery method in ticket subject for calendar
visibility. Applies to both the gather-inputs table and the appointment POST.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-21 10:06:16 -07:00
90748d0901 fix(syncro): omit contact_id by default; Syncro assigns primary automatically
Only set contact_id when ticket is opened by/regarding a named contact.
Removed address_id, appointment_owner, and do_not_invite fields from the
default gather step — these are edge cases, not routine inputs.
Updated preview template to reflect default primary contact behavior.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-21 10:04:45 -07:00
64a0ba77c2 refactor(syncro): replace timer workflow with add_line_item, lock API sequences
- Billing now uses add_line_item directly; timer_entry/charge_timer_entry removed
- Added Verified Response Shapes table for all endpoints (tested live against ACG internal customer)
- Billing workflow rewritten as strict 5-step locked script with no branches
- Added STOP rule: never try alternative endpoints/formats on unexpected responses
- bot-alerts section: explicit success ([OK] + message_id) and failure ([WARNING]) criteria
- Updated feedback memory to supersede the old timer-first rule

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-21 10:04:45 -07:00
144bbe3a47 sync: auto-sync from DESKTOP-0O8A1RL at 2026-05-20 19:14:31
Author: Mike Swanson
Machine: DESKTOP-0O8A1RL
Timestamp: 2026-05-20 19:14:31
2026-05-20 19:17:13 -07:00
34a0d73d00 syncro: post a summary + link to #bot-alerts after every write
Add .claude/scripts/post-bot-alert.sh — reusable, soft-failing Discord
poster that reads the bot token from the SOPS vault (bot-token.sops.yaml,
credentials.bot_token) with a .env fallback, so it works from any machine.

Wire it into the /syncro skill: a Hard Rules pointer, a billing-workflow
step (17), and a "Post to #bot-alerts" reference section with the message
format and ticket/invoice/customer link mapping (computerguru.syncromsp.com).
Scoped to write ops (create/update/close/comment/bill/customer); reads post
nothing. Best-effort — never fails the Syncro write it follows.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-20 16:43:23 -07:00
517278f66f sync: auto-sync from DESKTOP-0O8A1RL at 2026-05-20 14:38:07
Author: Mike Swanson
Machine: DESKTOP-0O8A1RL
Timestamp: 2026-05-20 14:38:07
2026-05-20 14:38:15 -07:00
b804a92a05 Session log: GuruRMM 4-bug fix + MSP360 backup integration 2026-05-19
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-19 16:54:06 -07:00
dd0ef45645 feat: implement agent-os standards system and feature planning tools
- Split CODING_GUIDELINES.md into 19 indexed standards files under .claude/standards/
  - 9 from CODING_GUIDELINES (conventions, powershell, security, api, git, gururmm)
  - 10 from session log tribal knowledge (syncro, ssh, gitea, python, client, gururmm)
- Add .claude/standards/index.yml for cheap relevance-based lookup
- Add /inject-standards command: load targeted standards per task instead of full guidelines
- Add /shape-spec command: pre-implementation spec for GuruRMM features (plan.md,
  shape.md, references.md, standards.md) with mandatory out-of-scope gate
- Add docs/tech-stack.md and docs/mission.md for ClaudeTools API
- Add projects/msp-tools/guru-rmm/docs/tech-stack.md and mission.md for GuruRMM
- Update CLAUDE.md commands table with /inject-standards and /shape-spec

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-16 12:59:49 -07:00
83e8e4498c feat: add /feature-request skill for Howard to submit GuruRMM roadmap requests 2026-05-16 08:48:44 -07:00
0b4b602d46 sync: auto-sync from DESKTOP-0O8A1RL at 2026-05-12 05:50:33
Author: Mike Swanson
Machine: DESKTOP-0O8A1RL
Timestamp: 2026-05-12 05:50:33
2026-05-12 05:50:33 -07:00
56ada4bea1 fix(syncro): correct billing rules for prepaid customers and ticket creation defaults
- Add hard rule: 9269129 (Prepaid Project Labor) is Exempt and does NOT deduct
  from prepay_hours block — never use for normal work (verified 2026-05-04)
- Expand prepay_hours check from emergency-only to ALL billing workflows
- Fix emergency/prepaid branching table to use delivery-channel product instead
  of hardcoding 26118 (Onsite) for remote and other labor types
- Clarify invoice step 15: $0.00 invoice total is correct for prepaid customers;
  verify by checking customer.prepay_hours dropped by quantity
- Field 7 (Assigned Tech): add explicit default to API key owner; mark as MUST
  always be included in POST payload to prevent null user_id on ticket create
- Add billing workflow hard rule: read prepay_hours before any billing, not just
  emergency, so prepaid invoice behavior is known before execution begins

Triggered by ticket #32265 (Russo Law Firm) missing assignee/priority/billing.
Russo Law has 12.5 prepaid hrs — 0.5 hrs correctly deducted via invoice #67578.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-05-08 12:16:48 -07:00
d63dcde679 sync: auto-sync from HOWARD-HOME at 2026-05-06 15:10:59
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-05-06 15:10:59
2026-05-06 15:11:04 -07:00
eb73a55442 sync: auto-sync from HOWARD-HOME at 2026-05-05 16:47:31
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-05-05 16:47:31
2026-05-05 16:47:31 -07:00
a18fa5f93a ClaudeTools cleanup: drop dead context-recall layer, unify /save + /sync
Deletions (~1,500 lines of dead docs):
- .claude/hooks/ — docs-only directory, no executables. Referenced scripts
  setup-context-recall.sh / test-context-recall.sh did not exist. Hooks
  would have POSTed to localhost:8000; the API actually ran at
  172.16.3.30:8001 and is no longer in use.
- .claude/AUTO_CONTEXT_SYSTEM.md — 347-line duplicate spec of CLAUDE.md's
  Automatic Context Loading section, referencing unimplemented hooks.
- .claude/URGENT-vault-path-bug.md — 217-line urgency note for a fix that
  already shipped weeks ago.
- .claude/context-recall-config.env.example — config template for the same
  dead system.

Refactors (~500 lines net removed):
- /save and /sync now wrap bash .claude/scripts/sync.sh as the single
  source of truth for git ops. /save adds a session-log-writing step in
  front; /sync invokes the script directly.
- Dropped /sync's manual git phases that contradicted sync.sh.
- Dropped the cp -r ~/ClaudeTools/.claude/commands/* ~/.claude/commands/
  step (clobbered per-user customization in the multi-user model).
- Dropped auto-invoke of /refresh-directives (command does not exist).
- Dropped references to directives.md (file does not exist).
- /save now documents the rm -f save_narrative_prompt.txt step, fixing
  the stale-prompt bug Howard documented in feedback_tmp_path_windows.md.

Fixes:
- CLAUDE.md SESSION_STATE.md reference replaced with the canonical
  PROJECT_STATE.md (per-project, with protocol at
  .claude/PROJECT_STATE_PROTOCOL.md). 16 client folders already use
  PROJECT_STATE.md; SESSION_STATE.md was only a stale reference.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-01 18:33:46 -07:00
ec98c6c636 syncro skill: timer-entry-first workflow + heredoc payloads
- Promote timer_entry → charge_timer_entry to default billing path; demote
  bare add_line_item to a clearly-labeled fallback for non-time items only.
  Mike caught the bare-add_line_item bug across 31 tickets on 2026-04-30;
  repeated on 3 tickets 2026-05-01. Time entries are required for Syncro
  reporting (hours per client, tech productivity, prepay burn).
- Replace /tmp/*.json payload pattern with heredoc throughout. /tmp resolves
  to C:\tmp\ in the Write tool but %LOCALAPPDATA%\Temp\ in Git Bash on
  Windows — different real directories. Caused a wrong-comment incident on
  ticket #32225 2026-05-01 (rogue payload from prior session). Heredoc
  avoids the file handoff entirely.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-01 10:58:20 -07:00
7128b9e57d Session log: cPanel CVE-2026-41940 IOC scan + remediation on IX/WebSvr
Both servers were already patched (11.110.0.97 and 11.134.0.20) via
daily auto-update. IOC scan found 16 flagged sessions across both
plus 4 uncommented SSH keys on IX.

Critical remediation:
- Forensic evidence preserved before any deletion
- 4 uncommented SSH keys removed from IX (server-side backup retained)
- 16 flagged sessions purged across both servers
- Root passwords rotated via chpasswd
- New WHM API tokens created; 3 stale transfer-* tokens revoked
- Vault entries + 1Password Infrastructure items updated

Forensic deep-dive verdict: patch held. All 7 actual CVE exploit
attempts (botnet IPs hitting /json-api/version) returned HTTP 403.
The "multi-line pass" IOC hits on user sessions were false positives.
Unidentified 76.18.103.222 root session traced to routine SSL
maintenance (zero sensitive endpoints touched).

Skill hardening:
- Added MANDATORY service-token directive to .claude/commands/1password.md
  enforcing OP_SERVICE_ACCOUNT_TOKEN from SOPS for all op CLI calls
- Per Mike: memory files alone don't reliably bind agent behavior;
  baking governance into skill content loaded at moment of use.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-30 07:22:52 -07:00
fd12ba247f syncro skill: document appointment move/edit — PUT /appointments/{id} verified
Added /syncro move-appointment to usage table; added Appointments CRUD section
to endpoints reference documenting GET/PUT/DELETE with verified move workflow
(verified 2026-04-24).

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-24 20:13:20 -07:00
88bdc3d4c9 docs: establish Ollama as the documentation engine
Route all prose generation (session logs, commit messages, Syncro
comments, client notes, code docs) through Ollama qwen3:14b by default.
Claude reviews output and owns verbatim-accuracy sections (credentials,
IPs, command outputs). GrepAI context lookups keep the Ollama service
warm, eliminating the 30-50s cold-start in normal workflow.

Updates: OLLAMA.md (documentation engine scope + warm-start note),
CLAUDE.md (Ollama section), save.md (narrative drafting), checkpoint.md
(commit message body drafting).

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-24 07:37:45 -07:00
693766d05e syncro skill: add Ollama drafting with Claude review + fallback
Write operations (bill, comment, create) now send a prompt to Ollama
(qwen3:14b) for comment body and billing description drafting. Claude
reviews the output against the rate/prepaid/formatting checklist before
presenting the preview. If neither Ollama endpoint is reachable, Claude
drafts directly — same review and confirmation flow either way.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-24 07:20:20 -07:00
daeea5f26c syncro skill: bake in labor rates and API keys
- Add local rate table (pulled 2026-04-24) for all 7 labor products; always
  set price_retail explicitly — Syncro API does not auto-apply product rates
- Replace vault-based key fetch with inline case block on identity.json user;
  both Mike and Howard keys included for correct per-user attribution

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-24 07:14:13 -07:00
0499f06ff8 syncro: expand ticket creation to full 19-field workflow
Documents the 3-call create pattern (ticket → Initial Issue comment →
appointment), adds problem type and appointment type dropdowns with IDs,
fixes priority format to number-prefixed strings ("2 Normal"), adds Howard
to tech user ID table, and adds asset/contact lookup steps.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-24 07:13:16 -07:00
34aad7639f sync: auto-sync from HOWARD-HOME at 2026-04-23 13:34:46
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-04-23 13:34:46
2026-04-23 13:34:48 -07:00
5ec20ac9dd session log: Dataforth SMTP fix, GuruRMM GAGETRAK onboarding, Cloudflare grey-cloud, ticket #32142 billed
- Resolved calibration@dataforth.com SMTP AUTH per-mailbox block in Exchange Online
- Full Dataforth tenant onboarding (all 5 ComputerGuru apps consented)
- GuruRMM agent deployed on DF-GAGETRAK; diagnosed and fixed two issues:
  - rmm-api.azcomputerguru.com grey-clouded (Cloudflare was blocking WSS)
  - enrolled_agents auth gap workaround (site API key in AgentKey registry)
- Syncro ticket #32142 billed: 2 hrs prepaid, invoice #67447, status Invoiced
- syncro.md: fix .comment.id jq path (was .id, caused duplicate comments twice)
- tenants.md: Dataforth marked fully onboarded

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-23 09:20:00 -07:00