Compressed memory store 104 -> 71 files via four passes:
- Syncro: 19 scattered feedback_syncro_* files merged into 3 rule files
(api/billing/workflow) + an on-demand feedback_syncro_history.md for
incident detail, quotes, and tech/product ID tables.
- Four near-duplicate merges: Howard paste-safety, Pluto build server,
Howard backend deferral, IX server access (ssh+tailscale).
- Per-cluster rule/state/history split applied to GuruConnect (2->1),
Dataforth (3->2), Cascades (7->3), GuruRMM (13->3).
- New reference_resource_map.md: single auto-loaded cheatsheet for
"do I have access to X and how do I connect from this machine?"
- MEMORY.md rewritten to match the new layout.
Health: broken backlinks 8->7, overlap clusters 12->5, orphans 17->0.
- Billing now uses add_line_item directly; timer_entry/charge_timer_entry removed
- Added Verified Response Shapes table for all endpoints (tested live against ACG internal customer)
- Billing workflow rewritten as strict 5-step locked script with no branches
- Added STOP rule: never try alternative endpoints/formats on unexpected responses
- bot-alerts section: explicit success ([OK] + message_id) and failure ([WARNING]) criteria
- Updated feedback memory to supersede the old timer-first rule
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Promote timer_entry → charge_timer_entry to default billing path; demote
bare add_line_item to a clearly-labeled fallback for non-time items only.
Mike caught the bare-add_line_item bug across 31 tickets on 2026-04-30;
repeated on 3 tickets 2026-05-01. Time entries are required for Syncro
reporting (hours per client, tech productivity, prepay burn).
- Replace /tmp/*.json payload pattern with heredoc throughout. /tmp resolves
to C:\tmp\ in the Write tool but %LOCALAPPDATA%\Temp\ in Git Bash on
Windows — different real directories. Caused a wrong-comment incident on
ticket #32225 2026-05-01 (rogue payload from prior session). Heredoc
avoids the file handoff entirely.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
