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a42d657c55
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docs(session)+rules: 2026-05-27 — Quantum M365 onboarding, IX autodiscover fix, Syncro emergency/labor/attribution rules
Session logs: root (Michael #32329 hosting offer + IX simplehost.email autodiscover DNS fix + Cascades #32332 emergency correction) + Quantum client log (M365 tenant 2fd0092b onboarding, break-glass GA, CA report-only).
Syncro rule overhaul:
- Emergency billing: prepaid -> 26184 @ hours x1.5 (was 26118); non-prepaid -> 26184 with channel rate (onsite $262.50 / remote+inshop $225)
- Never make up labor items (existing product + real name; QuickBooks sync)
- Corrections preserve original tech's user_id (commission); adding notes/labor never changes ticket owner
/remediation-tool: Conditional Access may be managed programmatically (report-only first + exclude break-glass + confirm before enforce); fabb3421 deprecated for customer tenants; Quantum tenant onboarded (gotchas table).
Memory: 4 new (no-madeup-labor, corrections-preserve-tech, ca-programmatic, quantum-godaddy-tenant) + updates.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
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2026-05-27 14:57:55 -07:00 |
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100a491ac6
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Session log: multi-user setup, audit + gap fixes, Howard onboarding package
Two session logs:
- session-logs/2026-04-16-session.md: cross-cutting (multi-user, audit, infrastructure)
- guru-rmm session log appended: MSI installer, Len's Auto Brokerage, Uranus, migration drift
Gap fixes: GrepAI initialized + MCP server added, Ollama models pulling,
settings.json created (bypassPermissions), MCP_SERVERS.md written.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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2026-04-16 18:56:26 -07:00 |
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c73dcfd9a8
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Session log: M365 remediation tool upgrades, multi-client password resets, transport rule fix
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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2026-04-01 14:43:04 -07:00 |
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a47a97219c
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Session log: M365 remediation (MVAN, grabblaw, cascades), data recovery discussion
- MVAN: investigated credential stuffing on Mitch VanDeveer, enforced MFA CA policy
- Grabblaw: consent flow failed, needs alternative approach
- Cascades Tucson: onboarded to remediation tool successfully
- Memory: "365 remediation tool" = Graph API app fabb3421
- Data recovery: Hitachi Deskstar firmware/service area diagnosis
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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2026-03-31 10:23:35 -07:00 |
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