Corrected the 2026-05-28 SmartBadge fix on KSTEENBB2025: the older Datto
Workplace Desktop v8 had been left in place (diverged from the fleet, which
runs Datto Workplace v10.53.4 / Workplace2). Removed v8, installed v10,
aligned the SmartBadge _CC add-in + CLSID to the EVO-X1 reference, and cleared
Kristin's stuck per-user LoadBehavior=2.
- ksteen-smartbadge-verify.ps1: PASS/FAIL verdict vs fleet reference
- ksteen-smartbadge-fix.ps1: machine + per-user remediation
- check-ksteen-smartbadge.sh: daily runner (RMM -> verdict -> #bot-alerts,
coord message to Mike on drift); driven by a 7-day scheduled task on GURU-5070
- wiki: agents table, dual-Workplace SmartBadge known issue + fleet standard,
2026-05-28/29 history
Syncro #32339. Coord todo 4a5b09b3 (watch expires 2026-06-05).
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Seeded from March MDM session logs + Syncro (customer 33809612) + vault.
Google Workspace shop with ManageEngine MDM (Zoho); documents the
dual-EMM self-enrollment trap resolved 2026-03-24.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Batch-replace [[wiki/clients/slug.md]] → [[clients/slug]] format
throughout overview.md and 6 client articles. The seeding agents used
the full path+extension format; correct convention is type/slug only.
Also fixes [[projects/msp-tools/guru-rmm]] → [[projects/gururmm]]
stale path in internal-infrastructure.md.
Post /wiki-lint run: 0 remaining format violations, 2 legitimate
broken links left (systems/neptune — unseeded; compilation queue entry).
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Update cascades-tucson.md Syncro billing pattern to note the blank-contact
rule applies to all customers. Update feedback_syncro_cascades_contact.md
to be incident-detail only (Meredith Kuhn default), pointing to the global
rule in feedback_syncro_blank_contact.md. Update MEMORY.md index entry.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Implements LLM-compiled wiki layer between raw session logs and live
CONTEXT.md, inspired by Karpathy's knowledge base workflow. Adds wiki/
directory structure, article templates, spec docs, and seeds first two
articles (Cascades of Tucson, GuruRMM) from 60+ session logs.
Updates CLAUDE.md to check wiki first on all context-loading triggers.
Captures verified ACG IP/hostname map and Neptune physical-location
clarification (Dataforth D2, subnet overlap TODO) in memory.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
