# Onboarding Diagnostic Baseline - GTS-W2

- **Grade:** AMBER
- **Host:** GTS-W2
- **Client:** Gonzvar Tax Services (`gonzvar-tax-services`)
- **Collected (UTC):** 2026-06-06T18:11:25Z
- **Agent ID:** d0c703c1-c9c9-4763-b219-d24442882fb6
- **Command ID:** 447f17bd-9c1b-473a-9cd4-a45d90ced9cd
- **Findings:** 0 critical / 7 warning / 16 info / 0 unknown

- **OS:** Microsoft Windows 11 Pro for Workstations (build 26200)

---

## WARNING (7)

### Defender tamper protection is OFF
- **Category:** security
- **ID:** `sec.defender.tamper_off`
- Tamper protection is disabled, so malware or a local admin can silently disable Defender. Enable tamper protection (typically via Intune / Security Center).

```
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
```

### Third-party AV present: Bitdefender Endpoint Security Tools Antimalware
- **Category:** security
- **ID:** `sec.av_products.third_party`
- A non-Defender antivirus is registered. Running two real-time AV engines causes conflicts, performance loss, and detection gaps. Confirm the intended AV and ensure only one provides real-time protection.

```
Registered AV: Windows Defender, Bitdefender Endpoint Security Tools Antimalware
```

### OS volume is NOT encrypted with BitLocker
- **Category:** security
- **ID:** `sec.bitlocker.unencrypted`
- The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.

```
Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=
```

### 6 pending Windows updates
- **Category:** security
- **ID:** `sec.patch.pending`
- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.

```
Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 6
```

### Reboot pending
- **Category:** health
- **ID:** `health.reboot_uptime.pending`
- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.

```
PendingFileRenameOperations
```

### Uptime is 49.8 days
- **Category:** health
- **ID:** `health.reboot_uptime.long_uptime`
- Uptime exceeds 30 days. Long uptime usually means pending updates have not been applied (reboots deferred). Schedule maintenance.

```
LastBootUpTime=2026-04-17 15:07:40Z
```

### 3 auto-start service(s) not running
- **Category:** health
- **ID:** `health.failed_services.stopped`
- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.

```
Intel(R) Platform License Manager Service (Intel(R) Platform License Manager Service) = Stopped
GoogleUpdaterInternalService150.0.7863.0 (Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)) = Stopped
GoogleUpdaterService150.0.7863.0 (Google Updater Service (GoogleUpdaterService150.0.7863.0)) = Stopped
```


## INFO (16)

### Defender real-time protection is OFF (3rd-party AV active)
- **Category:** security
- **ID:** `sec.defender.rtp_off`
- Defender real-time protection is off because a managed/known 3rd-party AV is active. Windows disables Defender real-time protection when another AV registers, so this is expected. Confirm the 3rd-party AV is providing real-time protection.

```
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False; SecurityCenter2 AntiVirusProduct: Bitdefender Endpoint Security Tools Antimalware (productState=0x41000, RTP on)
```

### Defender antimalware service is not running (3rd-party AV active)
- **Category:** security
- **ID:** `sec.defender.amservice_off`
- The Defender antimalware service is not active because a managed/known 3rd-party AV is registered. Windows stands Defender down when another AV provides protection, so this is expected. Confirm the 3rd-party AV is running.

```
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False; SecurityCenter2 AntiVirusProduct: Bitdefender Endpoint Security Tools Antimalware (productState=0x41000, RTP on)
```

### No competitor/leftover management agents detected
- **Category:** security
- **ID:** `sec.foreign_agents.none`
- No known competitor RMM or unmanaged remote-access agents found in installed programs or services.

```
Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
```

### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
- **Category:** security
- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
```

### Expected ACG management tooling present: Splashtop (SOS/Streamer)
- **Category:** security
- **ID:** `sec.foreign_agents.acg.splashtop_sos_streamer_`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: Splashtop Streamer 3.8.2.0
service: SplashtopRemoteService (Splashtop? Remote Service) Running
```

### Expected ACG management tooling present: Syncro / Kabuto
- **Category:** security
- **ID:** `sec.foreign_agents.acg.syncro_kabuto`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: Syncro 1.0.201.18410
service: Syncro (Syncro) Running
```

### All firewall profiles enabled
- **Category:** security
- **ID:** `sec.firewall.ok`
- Domain, Private, and Public firewall profiles are all enabled.

```
Private=True; Domain=True; Public=True
```

### Local administrators (5)
- **Category:** security
- **ID:** `sec.local_admins.list`
- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).

```
GTS\Domain Admins
GTS\gonzvar
GTS-W2\Administrator
GTS-W2\localadmin
GTS-W2\pgonz
```

### OS build supported: Win11 25H2
- **Category:** security
- **ID:** `sec.patch.os_supported`
- Build 26200 (Win11 25H2) is in support until 2027-10-12.

```
Microsoft Windows 11 Pro for Workstations build 26200
```

### Last hotfix: KB5083769
- **Category:** security
- **ID:** `sec.patch.last_hotfix`
- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).

```
KB5083769 installed 2026-04-15T07:00:00Z
```

### SMBv1 disabled
- **Category:** security
- **ID:** `sec.exposure.smb1_off`
- SMBv1 server protocol is disabled.

```
EnableSMB1Protocol=False
```

### LAPS detected
- **Category:** security
- **ID:** `sec.exposure.laps_present`
- A LAPS mechanism is present.

```
Windows LAPS reg key
```

### No stability events in the last 14 days
- **Category:** health
- **ID:** `health.stability.clean`
- No unexpected shutdowns, BSODs, or disk errors logged.

```
Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
```

### Domain secure channel healthy
- **Category:** health
- **ID:** `health.domain.secure_channel_ok`
- Machine trust relationship with the domain is intact.

```
Domain=GTS.local
```

### Time service source
- **Category:** health
- **ID:** `health.time.source`
- Current Windows Time service source.

```
Source=GTS-SVR25.GTS.local
```

### No backup agent detected
- **Category:** health
- **ID:** `health.backup.none`
- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.

```
No matching backup service in Win32_Service
```


---

## Inventory Baseline Summary

- **Manufacturer / Model:** LENOVO / 90SM006QUS
- **Serial:** MJ0JAWPT
- **CPU:** 12th Gen Intel(R) Core(TM) i5-12400 (6 cores / 12 logical)
- **RAM (GB):** 15.7
- **BIOS:** M49KT29A (2024-01-04)
- **Chassis is laptop:** false
- **TPM present / Secure Boot:** true / true
- **Domain joined:** true (GTS.local)
- **OS activation licensed:** true
- **Uptime (days):** 49.8
- **Pending reboot:** true
- **Installed software count:** 48
- **Scheduled tasks (non-MS, enabled):** 46
- **Local administrators:** GTS\Domain Admins, GTS\gonzvar, GTS-W2\Administrator, GTS-W2\localadmin, GTS-W2\pgonz

### Fixed volumes

- [SYSTEM] - 0.2 GB free of 0.2 GB (76.9%)
- C: - 756.7 GB free of 929.3 GB (81.4%)
- [WinRE_DRV] - 1.2 GB free of 2 GB (60.2%)

### Network adapters

- Realtek PCIe GbE Family Controller - IP: 192.168.0.146, fe80::826b:1844:b416:d971 - DNS: 192.168.0.2, 192.168.0.5 - DHCP: true

---

## Diff vs Prior Baseline

- No prior baseline found for this host. This is the first baseline.

---

_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `GTS-W2-20260606T181016.json` (immutable)._